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Troy D. Woodbury, Jr.
                                                   770-279-2561
                                              troy@thewoodburys.com
                                     http://www.linkedin.com/in/troydwoodbury


                                                    SUMMARY

The consistent thread throughout Troy’s career in Account Management and Sales has been to increase sales, close
multi-million dollar contracts, protect base revenues, and manage accounts. Troy has led and trained numerous sales
teams representing different industries, leveraging his passion to succeed by “doing the right thing” in acquiring and
retaining business. Able to think out the box, remaining flexible, proactive, resourceful and efficient, Troy has
always clung to his high level of integrity and professionalism. His strength in relationship management with both
his clients and support teams has been an enabler to lead by example and produce customer peace of mind as a
business partner and team leader. Troy has demonstrated clear examples of success that have been recognized and
honored by his clients and employers through his receipt of many top performance awards.


                                        PROFESSIONAL EXPERIENCE

PELLA CORPORATION, Atlanta, Georgia                                                                       2007 - 2011
National Accounts Sales Representative
Account management responsibility for every aspect of generating and fulfilling sales to 35 Lowe's stores worth
$4.4M in Georgia and Alabama. Relationship management with store managers and district managers facilitates
scheduling and conducting associate training, configuring and selling, manufacturing, shipping and receiving orders.
Negotiation skills applied to bring positive resolution to customers and store management regarding fulfillment
issues.
     Only Sales Representative to exceed 100% of sales performance objectives in all 4 revenue catagories in 2010.
     Achieved third highest bookings in account history for November 2010, which was 58% higher than prior year.
     Awarded multiple bonuses for all 3 months during the 4th quarter 2010 contest.
     Appointed as mentor and successfully developed 2 new protégés in Florida and Louisiana.
     Awarded profit sharing bonuses in each of the company’s available years offered.
     Delivered new product training to stores in Georgia, Florida, Alabama and Louisiana.
     Provided account management responsibilities in the Orlando and Tampa territories for several months during
     job search for new associates.
     Brought swift resolution to an inherited year old unresolved issue. Contractor received his $10,000 being held in
     escrow and customer received their correct order.

THE HOME DEPOT, Atlanta, Georgia                                                                           2005 - 2007
Specialty Department Manager
Challenged to increase new business. Responsibilities included closing special order sales, coaching, developing &
training associates in product knowledge, operational issues and sales techniques.
     Awarded Sales Associate of the Month and promoted to Department Manager for turning around 2 departments
     and leading 7 specialty sales associates to generate annual revenues of $2.5 M that exceeded plan by over 4%.
     Was a major contributor in the store’s achieving Success Sharing Bonus for the first time ever in its 14 years,
     and then repeated next period.
     Awarded Department Manager of the Month for consistently exceeding sales plan and metrics.
     Appointed to serve on the store’s In-Focus Committee for passion to lead, drive sales, and deliver results.
     Earned the highest marks possible from store manager in annual performance review.

HOME AMERICA MORTGAGE, Atlanta, Georgia                                                                2002 - 2004
Loan Officer
Led mortgage teams that met homeowner’s financial objectives by originating residential mortgages for refinancing
and debt consolidation. Received lender recognition and bonuses for successfully brokering challenging loans.
WINSTAR COMMUNICATIONS, Atlanta, Georgia                                                               2000 - 2001
Premier National Account Manager
Sold the spectrum of telecommunications services to new large and medium size accounts. Sales activities included
telemarketing and cold call prospecting, needs assessment, pricing, proposal development and presentations, closing,
implementation and account management.
    Awarded sales bonus for successfully closing new sales in first 3 months.
    Negotiated marketing and engineering to develop custom proposals and pricing that closed competitive sales.
    Handpicked and retained for complex selling results through 3 downsizings from 4,200 down to 150 employees.

AT&T, Atlanta, Georgia                                                                                   1972 – 1999
National Account Manager
Held numerous National Account Manager assignments on accounts generating $13M to $60M in annual revenues.
Repeatedly achieved sales recognition by consistently generating new revenue while protecting the base from
attrition and competition. Managed teams of sales specialists assigned to each account and directed the spectrum of
sales activities from proposal, implementation, billing and customer service. Established and maintained C-level
relationships across client business units and corporate departments.
      Member of the account team that received the Delta Air Lines 1998 Supplier Award for Telecommunications
      Supplier of the year.
      Attained 121% of equipment sales objective to 80+ clients that bill over $6M.
      Exceeded annual quota, was a top performer, and awarded membership in both the prestigious AT&T Business
      Network Sales Achievers Club and A&T Gold Club from 1990 through 1996.
      Resolved an inherited 18 month old billing dispute worth several hundred thousand dollars that resulted in an
      immediate client payment of several million dollars that was past due.
      Closed a very competitive sale that increased revenues threefold and extended the duration of the new contract.
      Renegotiated textile client’s contract of $6M and increased revenues by $500,000.

                                                 EDUCATION
                                      The University of Tennessee, Nashville
                                        Undergraduate Marketing Studies

                                      PROFESSIONAL DEVELOPMENT
Over 2,000 hours training in Sales Leadership, Account Management, Business Applications & Operations, Systems
                          Analysis, Competitive Strategies and Tactics, Sales Negotiating

                                           TECHNICAL SKILLS
       Excel, PowerPoint, Word, Outlook, Oracle CRM on Demand, Concur Travel & Expense Tool System

                                         MILITARY EXPERIENCE
                       United States Navy 5 year aircrew veteran with Honorable Discharge

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Tdw resume 12 12 na

  • 1. Troy D. Woodbury, Jr. 770-279-2561 troy@thewoodburys.com http://www.linkedin.com/in/troydwoodbury SUMMARY The consistent thread throughout Troy’s career in Account Management and Sales has been to increase sales, close multi-million dollar contracts, protect base revenues, and manage accounts. Troy has led and trained numerous sales teams representing different industries, leveraging his passion to succeed by “doing the right thing” in acquiring and retaining business. Able to think out the box, remaining flexible, proactive, resourceful and efficient, Troy has always clung to his high level of integrity and professionalism. His strength in relationship management with both his clients and support teams has been an enabler to lead by example and produce customer peace of mind as a business partner and team leader. Troy has demonstrated clear examples of success that have been recognized and honored by his clients and employers through his receipt of many top performance awards. PROFESSIONAL EXPERIENCE PELLA CORPORATION, Atlanta, Georgia 2007 - 2011 National Accounts Sales Representative Account management responsibility for every aspect of generating and fulfilling sales to 35 Lowe's stores worth $4.4M in Georgia and Alabama. Relationship management with store managers and district managers facilitates scheduling and conducting associate training, configuring and selling, manufacturing, shipping and receiving orders. Negotiation skills applied to bring positive resolution to customers and store management regarding fulfillment issues. Only Sales Representative to exceed 100% of sales performance objectives in all 4 revenue catagories in 2010. Achieved third highest bookings in account history for November 2010, which was 58% higher than prior year. Awarded multiple bonuses for all 3 months during the 4th quarter 2010 contest. Appointed as mentor and successfully developed 2 new protégés in Florida and Louisiana. Awarded profit sharing bonuses in each of the company’s available years offered. Delivered new product training to stores in Georgia, Florida, Alabama and Louisiana. Provided account management responsibilities in the Orlando and Tampa territories for several months during job search for new associates. Brought swift resolution to an inherited year old unresolved issue. Contractor received his $10,000 being held in escrow and customer received their correct order. THE HOME DEPOT, Atlanta, Georgia 2005 - 2007 Specialty Department Manager Challenged to increase new business. Responsibilities included closing special order sales, coaching, developing & training associates in product knowledge, operational issues and sales techniques. Awarded Sales Associate of the Month and promoted to Department Manager for turning around 2 departments and leading 7 specialty sales associates to generate annual revenues of $2.5 M that exceeded plan by over 4%. Was a major contributor in the store’s achieving Success Sharing Bonus for the first time ever in its 14 years, and then repeated next period. Awarded Department Manager of the Month for consistently exceeding sales plan and metrics. Appointed to serve on the store’s In-Focus Committee for passion to lead, drive sales, and deliver results. Earned the highest marks possible from store manager in annual performance review. HOME AMERICA MORTGAGE, Atlanta, Georgia 2002 - 2004 Loan Officer Led mortgage teams that met homeowner’s financial objectives by originating residential mortgages for refinancing and debt consolidation. Received lender recognition and bonuses for successfully brokering challenging loans.
  • 2. WINSTAR COMMUNICATIONS, Atlanta, Georgia 2000 - 2001 Premier National Account Manager Sold the spectrum of telecommunications services to new large and medium size accounts. Sales activities included telemarketing and cold call prospecting, needs assessment, pricing, proposal development and presentations, closing, implementation and account management. Awarded sales bonus for successfully closing new sales in first 3 months. Negotiated marketing and engineering to develop custom proposals and pricing that closed competitive sales. Handpicked and retained for complex selling results through 3 downsizings from 4,200 down to 150 employees. AT&T, Atlanta, Georgia 1972 – 1999 National Account Manager Held numerous National Account Manager assignments on accounts generating $13M to $60M in annual revenues. Repeatedly achieved sales recognition by consistently generating new revenue while protecting the base from attrition and competition. Managed teams of sales specialists assigned to each account and directed the spectrum of sales activities from proposal, implementation, billing and customer service. Established and maintained C-level relationships across client business units and corporate departments. Member of the account team that received the Delta Air Lines 1998 Supplier Award for Telecommunications Supplier of the year. Attained 121% of equipment sales objective to 80+ clients that bill over $6M. Exceeded annual quota, was a top performer, and awarded membership in both the prestigious AT&T Business Network Sales Achievers Club and A&T Gold Club from 1990 through 1996. Resolved an inherited 18 month old billing dispute worth several hundred thousand dollars that resulted in an immediate client payment of several million dollars that was past due. Closed a very competitive sale that increased revenues threefold and extended the duration of the new contract. Renegotiated textile client’s contract of $6M and increased revenues by $500,000. EDUCATION The University of Tennessee, Nashville Undergraduate Marketing Studies PROFESSIONAL DEVELOPMENT Over 2,000 hours training in Sales Leadership, Account Management, Business Applications & Operations, Systems Analysis, Competitive Strategies and Tactics, Sales Negotiating TECHNICAL SKILLS Excel, PowerPoint, Word, Outlook, Oracle CRM on Demand, Concur Travel & Expense Tool System MILITARY EXPERIENCE United States Navy 5 year aircrew veteran with Honorable Discharge