Pedro E Calzada is a highly motivated sales professional seeking a new opportunity to employ his 15 years of experience in sales, marketing, and customer service. He has a proven track record of exceeding sales targets by over 140% in various roles in the automotive and retail industries. Calzada has experience managing portfolios over $50 million and supervising over 15 employees. He is bilingual with proficiency in sales, marketing, customer service, and Microsoft Office.

1. Pedro E Calzada
5767 SW 9TH Terrace
West Miami, FL 33144
305.563.2727
erincalzada@ymail.com
Objective Highly motivated sales professional is seeking an opportunity to employ his
professional sales and marketing experience in order to excel in all aspects of
personal, financial, company, and customer-service related goals.
Highlights Consistently exceeded monthly sales targets by 150%, earning Verizon Winner’s
Circle Club membership in 2010, 2011, 2012, and 2013.
Averaged sales 140% above the monthly and quarterly targets while at Payless
Car Sales DBA Miami Master Cars.
Successfully managed portfolios in excess of $50 million while at Mellon United
National Bank.
Effectively supervised over 15 employees daily while at Payless Car Sales.
Experience Pro Services Representative, Gardner Asphalt, d/b/a Gardner-Gibson, Black Jack
February 2015 to October 2015
 Service and support over 77 Home Depots and 22 Lowes in
the Florida Market including direct involvement with all levels of
Management.
 Perform Table Tops, Pro Desk and Contractor Sales & Support,
Product training including demos.
Sales Manager, Stanton Optical d/b/a My Eyelab Hialeah Florida
September 2014 to February 2015
 Meet and beat individual daily, weekly, and monthly revenue goals while
maintaining a customer service score of 90 or above.
 Serve as a leader on the sales floor, follow up and resolve customer
service issues.
Solutions Specialist, Verizon Wireless, Tampa and Miami Florida
October 2008 to July 2014
 Perform retail and B2B sales, customer relationship and account
management, marketing and brand ambassador
 Consistently meet and exceed company performance targets.
Sales Manager, Premiere Imports, Miami, Florida
January 2008 to July 2008
 Successfully managed and coordinated a dealership grand opening.
 Designed the company website, and streamlined inventory management
and revenue systems.
 Managed and controlled all company inventory.

2. Sales & Special Finance Manager, Payless Car Sales, Miami, Florida
January 2003 to December 2007
 Managed and led a team of 15 employees and ensured all performance
targets were achieved.
 Performed all credit checks and provided lease and loan options for all
individuals and business customers.
 Managed the inventory purchasing process, increasing revenue
Customer Service & Security Manager, Mellon National Bank, Miami, Florida
September 2000 to November 2002
 Established customer service goals and created friendlier atmosphere.
 Opened and closed all banking accounts and maintained daily overdraft
reports.
 Managed security issues on a daily basis.
Loan & Customer Service Supervisor, Knight Ridder/Miami Herald Credit Union,
Miami, Florida August 1999 to May 2000
 Developed and maintained branch marketing promotions and business
guidelines.
 Regulated collection and purchasing duties.
 Managed and administered branch staff on a daily basis.
Education & Skills Credit Acceptance Institution, Detroit, Michigan
Special Finance and Credit Acceptance Certification, May 2005
Institute of Financial Education, Miami, Florida
Customer Services & Sales Certification, December 2000
Miami-Dade Community College, Miami, Florida
General Education, 1987
State of Florida Notary Public
Bilingual Sales, Marketing and Customer Service Proficiency
Proficient in Microsoft Office, Word, Excel