Michael Gonzalez is a polished relationship and business development professional with 20 years of experience in sales and management within the payment services industry. He has a track record of exceeding sales quotas by 50% and ranking in the top 20% of national sales forces. Gonzalez is also an experienced manager who has trained and mentored sales professionals, achieving honors for exceeding district goals by wide margins. He maintains strong customer relationships and receives positive references from colleagues and clients.

1. A Presentation About Michael Gonzalez
 Polished relationship and business
development professional.
 Experienced Manager
 20 years of experience selling and managing in
the payment service space.
 Corporate sales trainer.

2. Experienced Manager
 Responsible for the largest Account
Executive team within the organization.
 Hired, trained and mentored sales
professionals.
 Achieved District of the Year honors by
exceeding goals by the highest margin
of all Districts.

3. The Consummate
Relationship Management
Professional
 Polished, professional demeanor.
 Strong presenter in groups large or small as
well as one on one.
 Many references from colleagues and
customers.
 Managed customers from numerous different
industries including tier 1 & tier 2
merchants, gaming clients, financial institutions
and market partnerships.
 Maintained and then increased profit margins
to more than double goals.

4. Profit Management Performance
Portfolio Profit Vs. Goal
50%
45%
40%
35%
30%
Profit Margin
25%
Company Profit Goal
20%
15%
10%
5%
0%
2004 2005 2006 2007
Year

5. Examples of Account
Responsibilities

6. Consistent Verifiable Selling
Performance!
 Consistently exceeded selling quota by as
much as 50%!
 Ranked in the top 20% of national sales force.
 Number one sales person in his region three
years running.
 “Winners Club” member for sales excellence.

7. Some Career Sales “Wins”
GROUPON

8. Corporate Sales/Service
Trainer
 Created and updated training curriculum from
the ground floor for mid-market Account
Executives.
 Tapped to cross train market partnerships
Discover, Chrysler and First National Bank of
Omaha.
 Recognized as Product Expert within the
organization.
 Implemented Strategies of the Counselor
Salesperson.

9. Stellar References from Direct Report’s
“Mike has been a steady performer
for the Midwest Region capping
off his tenure as “Rep of the “I call upon Mike to wear many hats
Year”. including:
Mike Loperena, Regional Sales
Manager  Key Regional revenue producer.
 Corporate Sales Trainer.
“I know Mike’s true strength is his  Product Expert for check and
passion for exceeding the card services.
customer’s expectations. Mike  Sales support
has established a fantastic  Market Partner support.
rapport with all of his customers
in the gaming world. As an  Industry spokesperson.
Account Manager in our  Regional Manager.”
organization, Mike has gone
above and beyond the Jennifer Scalise, VP of Central
expectations of our team and Region
certainly that of his customers.”
Matt Shefveland, Director of
Portfolio/Business Development
Managers

10. Customer Satisfaction
Terrybear, Inc.:
“We’ve had many other service HobbyTown USA:
providers try to lure our business
away. The main reason we have
stayed with Certegy is because
we have grown to depend upon “While competitive processing fees
the timely and cheerful service get you in the door, it is the
we get from Michael.” ongoing support that “keeps you
in the door”. In that regard, you
have been outstanding, as you
Gretchen Hagen return calls, follow-up with
Director of Retail Operations franchisees, and work hard to
ensure our franchisees’ requests
are met in a timely manner.”
Next Day Gourmet:
Bill Graeve
Very professional!
Vice-President of Finance
James C. Cox
Vice-President – Sales

11. Please reach out, let me help
you with your problems and
increase revenue…
 Office: 651-340-0807
 michaeljgonzalez@earthlink.net
 http://www.linkedin.com/in/michaeljgonzalez
Michael Gonzalez