The document summarizes key aspects of business writing and communication. It discusses that business writing aims to be purposeful, persuasive, and economical while being audience-oriented. It also outlines the writing process of prewriting, writing, and revising. Additionally, it emphasizes analyzing the purpose and audience of a message and selecting the appropriate communication channel based on factors like formality and feedback needs. The document stresses adapting messages to the audience through techniques like using inclusive language, a conversational but professional tone, and focusing on audience benefits.
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construction of clear sentences and paragraphs
,
using short sentences
,
economizing on words
,
surplus words
,
determining emphasis in sentence design
,
excessive details
,
illogical constructions
,
leaving out unnecessary detail
Our business writing skills presentation gives some simple but powerful tips on making your writing interesting and impactful. Effective business writing skills can enhance your productivity dramatically.
,
construction of clear sentences and paragraphs
,
using short sentences
,
economizing on words
,
surplus words
,
determining emphasis in sentence design
,
excessive details
,
illogical constructions
,
leaving out unnecessary detail
Our business writing skills presentation gives some simple but powerful tips on making your writing interesting and impactful. Effective business writing skills can enhance your productivity dramatically.
The Seven Cs of Effective Communication.docxEdenrobe
Effective communication is essential in any personal or professional setting. To achieve effective communication, it is important to understand the Seven Cs of communication. These seven Cs of communication are clarity, conciseness, completeness, coherence, correctness, courtesy, and consideration. In this article, we will discuss each of these seven Cs in detail.
Clarity: Clarity refers to the use of clear and simple language. The message should be easy to understand and should not be ambiguous. It is important to use plain language that is easily understandable by everyone.
Conciseness: Conciseness refers to the use of brief and to the point messages. Messages should be concise and should not contain any unnecessary details. This helps in keeping the communication simple and effective.
Completeness: Completeness refers to the inclusion of all necessary information in the message. The message should be complete and should contain all relevant details. Incomplete messages can lead to confusion and misunderstandings.
Coherence: Coherence refers to the logical flow of ideas in the message. The message should be coherent and easy to follow. The ideas should be presented in a logical sequence that is easy to understand.
Correctness: Correctness refers to the accuracy and reliability of the message. The message should be factually correct and should not contain any errors or misleading information.
Courtesy: Courtesy refers to the use of polite language and respectful tone. The message should be delivered in a courteous and respectful manner. This helps in building a positive relationship between the sender and the receiver.
Consideration: Consideration refers to the empathy and understanding towards the receiver. The message should be delivered with consideration towards the receiver's feelings, emotions, and perspective. This helps in building trust and improving the quality of communication.
In conclusion, the Seven Cs of effective communication provide a framework for delivering clear, concise, complete, coherent, correct, courteous, and considerate messages. By following these principles, individuals and organizations can improve their communication skills and build strong relationships with their colleagues, customers, and stakeholders.
This is the main presentations used, in a one-day seminar on Communication and Interpersonal Skills for the Executives of the MI Plant, NFCL, Nacharam, Hyderabad.
Communication CompetenceAn important theme throughout this c.docxdrennanmicah
Communication Competence
An important theme throughout this course has been communication competence, which is the ability to choose a communication behavior that is both effective and appropriate for a given situation. Take some time to reflect on your improved communication skills by taking the following quiz:
How Good Are Your Communication Skills?
Then, using our text, identify some key competencies on which you think you’ve improved or identify some areas for further improvement. How do you think these skills will enhance your relationships?
Prepare:
As you prepare to write this discussion post, take a few moments to do the following:
Read the
writing prompt below in its entirety
. Notice that there are two tasks:
Look through the text and identify at least one competency you have mastered and one which you can improve.
Consider how changes in this area could enhance your personal and professional relationships.
Review Chapters 1, 2, and 11 in your text.
Review the grading rubric.
Reflect:
Take time to reflect on the various ways we can be competent communicators. Think generally about the role of communication in a satisfying life and rewarding career. Reflect on how improving your competencies can change your personal and professional relationships.
Write:
Based on the information in Chapters 1, 2, and 11:
Using the text, identify one or more communication competency you feel you’ve mastered.
Identify at least one competency that you believe you need to improve. How do you think this improvement will enhance your personal and professional relationships?
Thoroughly address all three elements of this prompt by writing at least two to three sentences on each element. Use the course readings at least once to help you make your points. Consider copying and pasting these tasks into a word file and addressing each of them separately.
MUST be 200words ++ MUST BE ORGINIAL WORK NO PLAGRIASIM.
SCORED 47 ON QUIZ ( RESULTS BELOW)
You're a capable communicator, but you sometimes experience communication problems. Take the time to think about your approach to communication, and focus on receiving messages effectively, as much as sending them.
56-75
Excellent! You understand your role as a communicator, both when you send messages, and when you receive them. You anticipate problems, and you choose the right ways of communicating. People respect you for your ability to communicate clearly, and they appreciate your listening skills. (Read
below
for more.)
Detailed Interpretation
Whenever you communicate with someone else, you and the other person follow the steps of the communication process shown below.
Here, the person who is the source of the communication encodes it into a message, and transmits it through a channel. The receiver decodes the message, and, in one way or another, feeds back understanding or a lack of understanding to the source.
By understanding the steps in the process, you can become more aware of your r.
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Business Valuation Principles for EntrepreneursBen Wann
This insightful presentation is designed to equip entrepreneurs with the essential knowledge and tools needed to accurately value their businesses. Understanding business valuation is crucial for making informed decisions, whether you're seeking investment, planning to sell, or simply want to gauge your company's worth.
Implicitly or explicitly all competing businesses employ a strategy to select a mix
of marketing resources. Formulating such competitive strategies fundamentally
involves recognizing relationships between elements of the marketing mix (e.g.,
price and product quality), as well as assessing competitive and market conditions
(i.e., industry structure in the language of economics).
Digital Transformation and IT Strategy Toolkit and TemplatesAurelien Domont, MBA
This Digital Transformation and IT Strategy Toolkit was created by ex-McKinsey, Deloitte and BCG Management Consultants, after more than 5,000 hours of work. It is considered the world's best & most comprehensive Digital Transformation and IT Strategy Toolkit. It includes all the Frameworks, Best Practices & Templates required to successfully undertake the Digital Transformation of your organization and define a robust IT Strategy.
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RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...BBPMedia1
Grote partijen zijn al een tijdje onderweg met retail media. Ondertussen worden in dit domein ook de kansen zichtbaar voor andere spelers in de markt. Maar met die kansen ontstaan ook vragen: Zelf retail media worden of erop adverteren? In welke fase van de funnel past het en hoe integreer je het in een mediaplan? Wat is nu precies het verschil met marketplaces en Programmatic ads? In dit half uur beslechten we de dilemma's en krijg je antwoorden op wanneer het voor jou tijd is om de volgende stap te zetten.
The key differences between the MDR and IVDR in the EUAllensmith572606
In the European Union (EU), two significant regulations have been introduced to enhance the safety and effectiveness of medical devices – the In Vitro Diagnostic Regulation (IVDR) and the Medical Device Regulation (MDR).
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[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
Recruiting in the Digital Age: A Social Media MasterclassLuanWise
In this masterclass, presented at the Global HR Summit on 5th June 2024, Luan Wise explored the essential features of social media platforms that support talent acquisition, including LinkedIn, Facebook, Instagram, X (formerly Twitter) and TikTok.
Falcon stands out as a top-tier P2P Invoice Discounting platform in India, bridging esteemed blue-chip companies and eager investors. Our goal is to transform the investment landscape in India by establishing a comprehensive destination for borrowers and investors with diverse profiles and needs, all while minimizing risk. What sets Falcon apart is the elimination of intermediaries such as commercial banks and depository institutions, allowing investors to enjoy higher yields.
LA HUG - Video Testimonials with Chynna Morgan - June 2024Lital Barkan
Have you ever heard that user-generated content or video testimonials can take your brand to the next level? We will explore how you can effectively use video testimonials to leverage and boost your sales, content strategy, and increase your CRM data.🤯
We will dig deeper into:
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3. How you can capture more CRM data to understand your audience better through video testimonials. 📊
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"𝑩𝑬𝑮𝑼𝑵 𝑾𝑰𝑻𝑯 𝑻𝑱 𝑰𝑺 𝑯𝑨𝑳𝑭 𝑫𝑶𝑵𝑬"
𝐓𝐉 𝐂𝐨𝐦𝐬 (𝐓𝐉 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬) is a professional event agency that includes experts in the event-organizing market in Vietnam, Korea, and ASEAN countries. We provide unlimited types of events from Music concerts, Fan meetings, and Culture festivals to Corporate events, Internal company events, Golf tournaments, MICE events, and Exhibitions.
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"𝐄𝐯𝐞𝐫𝐲 𝐞𝐯𝐞𝐧𝐭 𝐢𝐬 𝐚 𝐬𝐭𝐨𝐫𝐲, 𝐚 𝐬𝐩𝐞𝐜𝐢𝐚𝐥 𝐣𝐨𝐮𝐫𝐧𝐞𝐲. 𝐖𝐞 𝐚𝐥𝐰𝐚𝐲𝐬 𝐛𝐞𝐥𝐢𝐞𝐯𝐞 𝐭𝐡𝐚𝐭 𝐬𝐡𝐨𝐫𝐭𝐥𝐲 𝐲𝐨𝐮 𝐰𝐢𝐥𝐥 𝐛𝐞 𝐚 𝐩𝐚𝐫𝐭 𝐨𝐟 𝐨𝐮𝐫 𝐬𝐭𝐨𝐫𝐢𝐞𝐬."
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2. The Basics of Business Writing Business writing differs from other writing For business messages and oral presntations, your writing should be: Purposeful- designed to solve problems and convey info Persuasive- You want your audience to believe and accept your message Economical- You will try to present ideas clearly but concisely Audience Oriented- you will concentrate on looking at a problem from the perspective of the audience instead of seeing it from your own
3. The Writing Process for Business Messages & Oral Presentations The writing process has three parts: prewriting, writing, and revising Prewriting: involves analyzing and anticipating the audience and then adapting to that audience You anticipate how your audience will react to your message, you adapt the message to the audience, and try to think of the right words and the right tone that will win approval
4. The Writing Process (cont’d) The second phase involves researching, organizing, and then composing the message The third phase involves revising, proofreading, and evaluating the message After writing the first draft, you will spend a lot of time revising the message for clarity, conciseness, tone, and readability You could spend 25% prewriting, 25% writing, and 50% revising
5. Analyzing the Purpose and the Audience As you begin to compose a message, ask yourself two important questions: (a) Why am I sending this message? And (b) What do I hope to achieve? Your responses will determine how you organize and present your information Your message may have primary and secondary purposes The primary purpose of most business messages is to inform or to persuade; the secondary purpose is to promote goodwill
6. Selecting the Best Channel You need to select the most appropriate communication channel Some info is most efficiently and effectively delivered orally; other messages should be written It depends on the following factors: importance of the message, amount and speed of feedback and interactivity required, necessity of a permanent record, cost of the channel, degree of formality desired, confidentiality and sensitivity of the message
7. Media Richness Theory Describes the extent to which a channel or medium recreates or represents all the information available in the original message A richer medium, such as face-to-face conversation, permits more interactivity and feedback A leaner medium, such as a report or proposal, presents a flat, one dimensional message Richer media enable the sender to provide more verbal and visual cues, as well as allow the sender to tailor the message to the audience
8. Switching to Faster Channels Technology and competition continue to accelerate the pace of business today Communicators are switching to ever faster means of exchanging information Whether you channel choice is email, a hard copy memo, or a report, you will be a more effective writer if you spend sufficient time in the prewriting phase
9. Anticipating the Audience A good writer anticipates the audience for a message: What is the reader ior listener like? How will that person react to the message? By profiling your audience before you write, you can identify the appropriate tone, language, and channel for your message After profiling the audience, you can decide whether the receiver will be neutral, positive, or hostile toward your message Profiling your audience helps you make decisions about shaping the message You will discover what kind of languae is appropriate
10. Adapting to the Task and Audiene Adaptation is the process of creating a message that suits your audience One important aspect of adaptation is tone Tone affects how a receiver feels upon reading or hearing a message Skilled communicators create a positive tone in their messages by using a number of adaptive techniques, some of which are unconscious These include spotlighting audience benefits, cultivating a “you” attitude, sounding conversational, and using positive, courteous expression
11. Audience Benefits Always stress the benefit to the audience of whatever it is you are trying to get them to do If you can show them how you are going to save them frustration or help them meet their goals, you have the makings of a powerful message Adapting your message to the receiver’s needs means putting yourself in that person’s shoes; it’s called empathy Whether your goal is to inform, persuade, or promote goodwill, the catchiest words you can use are you and your But don’t overuse the word “you”; communication needs to be genuine
12. Conversational but Professional Most instant messages, e-mail messages, business letters, memos, and reports replace conversation They are most effect when they convey an informal, conversational tone instead of a formal, pretentious tone IM (Instant Messaging) enables coworkers to have informal, spontaneous conversations To project a professional image, you must sound educated and mature Your goal is a warm, friendly tone that sounds professional
13. Positive Language The clarity and tone of a message are considerably improved if you use positive rather than negative language Positive wording tells what is and what can be done rather than what isn’t and what can’t be done Maintaining a courteous tone involves not just guarding against rudeness but also avoiding words that sound demanding or preachy Expressions such as “you should”, “you must”, and “You have to” cause people to instinctively react with “Oh, yeah?”
14. Inclusive Language A business writer who is alert and empathic will strive to use words that include rather than exclude people Some words have been called sexist because they seem to exclude females Other words are considered sexist because they suggest stereotypes (ex: chairman, waitress, workman, mailman, etc.)
15. Plain English Business communicators who are conscious of their audience try to use plain language that expresses clear meaning They avoid showy words, long sentences, and confusing expressions Some business, legal, and government documents, however, are written in an inflated and confusing style that obscures meaning (legalese) Familiar words are more meaningful to readers and listeners
16. The End Your first oral presentation will take place on Wednesday, October 28, 2009 Your topic: In class, we watched a clip from “Kramer Vs. Kramer.” You will give a 2-5 minute oral presentation (using PowerPoint as a visual aid) on “The Effect of Divorce on Children”
17. Next Class Quiz on Chapter 3 We’ll discuss Chapter 3 Homework Assignment Due: Complete Grammar/Mechanics Challenge 2 on page 51. Hand in a newly constructed email message and hand it in as a hard copy (1-2 pages typed) on Wednesday, October 21, 2009.