SlideShare a Scribd company logo
MANAGING RETAILING,
WHOLESALING, AND LOGISTICS

HYDEE R. RAQUID
MMDPBatch5
RETAILING

 Definition
3
4

?

Types of Retailers

Levels of Retail Service
RETAILING
Retailing – includes all the activities involved in
selling goods or services directly to
final consumers for personal,
nonbusiness use.
TYPES OF RETAILERS

1. Store Retailer
2. Non-Store Retailing

3. Corporate Retailing and Franchising
STORE RETAILERS
- are establishments where consumers can
shop for goods and services such as
department stores, specialty stores,
supermarkets, convenience stores, and
catalog showrooms
LEVELS OF STORE RETAIL SERVICE
Self-service

Self-selection
Limited service
Full service
LEVELS OF STORE RETAIL SERVICE
Self-service – customers are willing to
“locate – compare – select”
process to save money.
LEVELS OF STORE RETAIL SERVICE
Self-selection – customers find their own goods,
although they can ask for assistance.
LEVELS OF STORE RETAIL SERVICE
Limited service – Customers need more
information and assistance.

Full service – sales people assist in every phase
of the “locate-compare-select”
process. High staffing cost and
services result in high-cost retailing.
4 NONSTORE RETAILING

Direct
selling

Direct
marketing

Automatic
vending

Buying
service
4 NONSTORE RETAILING

Direct selling - door to door
selling or the home sales
parties. e.g. Tupperware, Electrolux

Direct marketing – catalog
marketing; e.g. tele
marketing, electronic and
internet shopping
4 NONSTORE RETAILING
Automatic vending – offers 24-hour
selling and self-service

Buying service – a storeless
retailer serving a specific
clientele entitled to a discount
in exchange for membership.
TYPES OF CORPORATE
RETAIL ORGANIZATIONS
chain store – Two or more outlets
owned controlled, employing
central buying and merchandising and selling
similar lines of merchandise.

 Corporate

 Voluntary

chain – wholesaler-sponsored
group of independent retailers
engaged in bulk buying and
common merchandising.
TYPES OF CORPORATE
RETAIL ORGANIZATIONS
 Retailer

cooperative - independent
retailers using a central buying
organization and joint promotion efforts.

cooperative –
a retail firm owned
by its customers.

 Consumer
TYPES OF CORPORATE
RETAIL ORGANIZATIONS
organization –
contractual association
between franchisor and
franchisees.

 Franchise

 Merchandising

conglomerate – a corporation
that combines several
diversified lines and forms
under central ownership.
RETAILING
- Either a store retailing, nonstore
retailing or corporate retailing.

Which Level of Service in Store
Retailing do you Prefer?

More Related Content

What's hot

Selection of channel partners
Selection of channel partnersSelection of channel partners
Selection of channel partnersKritika Ohri
 
Salesforce Recruitment & selection-SDM
Salesforce Recruitment & selection-SDMSalesforce Recruitment & selection-SDM
Salesforce Recruitment & selection-SDMDhaval Gurnani
 
Distribution channels
Distribution channelsDistribution channels
Distribution channels
Chandra Mohan
 
V47 Ch15 Designing And Managing Integrated Marketing Channels
V47 Ch15 Designing And Managing Integrated Marketing ChannelsV47 Ch15 Designing And Managing Integrated Marketing Channels
V47 Ch15 Designing And Managing Integrated Marketing ChannelsBriton33
 
Salesperson selection and training
Salesperson selection and trainingSalesperson selection and training
Salesperson selection and training
Surjeet Randhir Singh Dhaka
 
Retail Formats and Organized Retailing
Retail Formats and Organized RetailingRetail Formats and Organized Retailing
Retail Formats and Organized Retailing
Anaida Patankar
 
Managing Retailing, Wholesaling, and Market Logistics
Managing Retailing, Wholesaling, and Market LogisticsManaging Retailing, Wholesaling, and Market Logistics
Managing Retailing, Wholesaling, and Market Logistics
Sumit Pradhan
 
Price Differentiation
Price DifferentiationPrice Differentiation
Price Differentiation
Radhika Gohel
 
Retail formats
Retail formatsRetail formats
Recruitment & selection
Recruitment & selectionRecruitment & selection
Recruitment & selection
vipasha_93
 
Distribution /Marketing channels
Distribution /Marketing channelsDistribution /Marketing channels
Distribution /Marketing channels
Sandeep Menghani
 
Channels of distribution
Channels of distributionChannels of distribution
Channels of distribution
abhi23agrawal
 
Types of retailers’ middlemen
Types of retailers’ middlemenTypes of retailers’ middlemen
Types of retailers’ middlemen
Ranjan Bellarpady
 
Marketing channel design
Marketing channel designMarketing channel design
Marketing channel design
Jaina mary Joseph
 
Managing merchandise
Managing merchandise Managing merchandise
Managing merchandise
MD SALMAN ANJUM
 
Setting up a retail organization
Setting up a retail organizationSetting up a retail organization
Setting up a retail organization
Tribhuvan University
 
8. Retail Logistics
8. Retail Logistics8. Retail Logistics
8. Retail Logistics
Dr. Parveen Kaur Nagpal
 

What's hot (20)

Selection of channel partners
Selection of channel partnersSelection of channel partners
Selection of channel partners
 
Salesforce Recruitment & selection-SDM
Salesforce Recruitment & selection-SDMSalesforce Recruitment & selection-SDM
Salesforce Recruitment & selection-SDM
 
Distribution channels
Distribution channelsDistribution channels
Distribution channels
 
V47 Ch15 Designing And Managing Integrated Marketing Channels
V47 Ch15 Designing And Managing Integrated Marketing ChannelsV47 Ch15 Designing And Managing Integrated Marketing Channels
V47 Ch15 Designing And Managing Integrated Marketing Channels
 
Salesperson selection and training
Salesperson selection and trainingSalesperson selection and training
Salesperson selection and training
 
Distribution strategy ppt
Distribution strategy pptDistribution strategy ppt
Distribution strategy ppt
 
Retail Formats and Organized Retailing
Retail Formats and Organized RetailingRetail Formats and Organized Retailing
Retail Formats and Organized Retailing
 
Managing Retailing, Wholesaling, and Market Logistics
Managing Retailing, Wholesaling, and Market LogisticsManaging Retailing, Wholesaling, and Market Logistics
Managing Retailing, Wholesaling, and Market Logistics
 
Price Differentiation
Price DifferentiationPrice Differentiation
Price Differentiation
 
Retail formats
Retail formatsRetail formats
Retail formats
 
Recruitment & selection
Recruitment & selectionRecruitment & selection
Recruitment & selection
 
Distribution /Marketing channels
Distribution /Marketing channelsDistribution /Marketing channels
Distribution /Marketing channels
 
Channels of distribution
Channels of distributionChannels of distribution
Channels of distribution
 
Types of retailers’ middlemen
Types of retailers’ middlemenTypes of retailers’ middlemen
Types of retailers’ middlemen
 
Marketing channel design
Marketing channel designMarketing channel design
Marketing channel design
 
Managing merchandise
Managing merchandise Managing merchandise
Managing merchandise
 
Retail management
Retail managementRetail management
Retail management
 
Setting up a retail organization
Setting up a retail organizationSetting up a retail organization
Setting up a retail organization
 
8. Retail Logistics
8. Retail Logistics8. Retail Logistics
8. Retail Logistics
 
types of retailers.
types of retailers. types of retailers.
types of retailers.
 

Viewers also liked

Ch 16 managing retailing wholesaling and logistics (2nd attempt)
Ch 16 managing retailing wholesaling and logistics (2nd attempt)Ch 16 managing retailing wholesaling and logistics (2nd attempt)
Ch 16 managing retailing wholesaling and logistics (2nd attempt)Cherry Tatel
 
Retailing & wholesaling slide share
Retailing & wholesaling slide shareRetailing & wholesaling slide share
Retailing & wholesaling slide share
shino_kk
 
Chapter 16: Managing Retailing, Wholesaling and Logistics
Chapter 16: Managing Retailing, Wholesaling and LogisticsChapter 16: Managing Retailing, Wholesaling and Logistics
Chapter 16: Managing Retailing, Wholesaling and Logistics
mendozamaryrose
 
What major type of Intermediaries occupy this sector?
What major type of Intermediaries occupy this sector?What major type of Intermediaries occupy this sector?
What major type of Intermediaries occupy this sector?
Sameer Mathur
 
Wholesailing
WholesailingWholesailing
Wholesailing
Jahnavireddy Konala
 
Chap 13 econ 161
Chap 13 econ 161Chap 13 econ 161
Chap 13 econ 161guest0d3f0f
 
Kotler-Keller - Marketing Management : Delivering Value
Kotler-Keller - Marketing Management : Delivering ValueKotler-Keller - Marketing Management : Delivering Value
Kotler-Keller - Marketing Management : Delivering Value
Benny Herlambang
 
Chapter 17 Designing And Managing Integrated Marketing Communications
Chapter 17 Designing And Managing Integrated Marketing CommunicationsChapter 17 Designing And Managing Integrated Marketing Communications
Chapter 17 Designing And Managing Integrated Marketing CommunicationsDiarta
 
Chapter 16 - Managing Retailing Wholesaling and Logistics Market
Chapter 16 - Managing Retailing Wholesaling and Logistics MarketChapter 16 - Managing Retailing Wholesaling and Logistics Market
Chapter 16 - Managing Retailing Wholesaling and Logistics Market
Cherry Tatel
 
Nestle pricing strategy
Nestle pricing strategyNestle pricing strategy
Nestle pricing strategy
Md Mahboob Alam
 
Retailing & Wholesaling
Retailing & WholesalingRetailing & Wholesaling
Retailing & Wholesaling
Siti Syahirah
 
Designing and Managing Integrated Marketing Communications
Designing and Managing Integrated Marketing CommunicationsDesigning and Managing Integrated Marketing Communications
Designing and Managing Integrated Marketing Communications
Sumit Pradhan
 
Chapter 16 managing retailing, wholesaling & logistics
Chapter 16  managing retailing, wholesaling & logisticsChapter 16  managing retailing, wholesaling & logistics
Chapter 16 managing retailing, wholesaling & logistics
Lorelynn Dacanay-Papa
 
The 8 step personal selling process. process of selling
The 8 step personal selling process. process of sellingThe 8 step personal selling process. process of selling
The 8 step personal selling process. process of sellingAaron Dlamini
 
Retailing and Wholesaling
Retailing and WholesalingRetailing and Wholesaling
Retailing and WholesalingJesy Kay Recto
 

Viewers also liked (17)

Retailing
RetailingRetailing
Retailing
 
Ch 16 managing retailing wholesaling and logistics (2nd attempt)
Ch 16 managing retailing wholesaling and logistics (2nd attempt)Ch 16 managing retailing wholesaling and logistics (2nd attempt)
Ch 16 managing retailing wholesaling and logistics (2nd attempt)
 
Retailing & wholesaling slide share
Retailing & wholesaling slide shareRetailing & wholesaling slide share
Retailing & wholesaling slide share
 
Chapter 16: Managing Retailing, Wholesaling and Logistics
Chapter 16: Managing Retailing, Wholesaling and LogisticsChapter 16: Managing Retailing, Wholesaling and Logistics
Chapter 16: Managing Retailing, Wholesaling and Logistics
 
What major type of Intermediaries occupy this sector?
What major type of Intermediaries occupy this sector?What major type of Intermediaries occupy this sector?
What major type of Intermediaries occupy this sector?
 
Wholesailing
WholesailingWholesailing
Wholesailing
 
Chap 13 econ 161
Chap 13 econ 161Chap 13 econ 161
Chap 13 econ 161
 
Kotler-Keller - Marketing Management : Delivering Value
Kotler-Keller - Marketing Management : Delivering ValueKotler-Keller - Marketing Management : Delivering Value
Kotler-Keller - Marketing Management : Delivering Value
 
Chapter 17 Designing And Managing Integrated Marketing Communications
Chapter 17 Designing And Managing Integrated Marketing CommunicationsChapter 17 Designing And Managing Integrated Marketing Communications
Chapter 17 Designing And Managing Integrated Marketing Communications
 
Chapter 16 - Managing Retailing Wholesaling and Logistics Market
Chapter 16 - Managing Retailing Wholesaling and Logistics MarketChapter 16 - Managing Retailing Wholesaling and Logistics Market
Chapter 16 - Managing Retailing Wholesaling and Logistics Market
 
Nestle pricing strategy
Nestle pricing strategyNestle pricing strategy
Nestle pricing strategy
 
Retailing & Wholesaling
Retailing & WholesalingRetailing & Wholesaling
Retailing & Wholesaling
 
Chapter #13
Chapter #13Chapter #13
Chapter #13
 
Designing and Managing Integrated Marketing Communications
Designing and Managing Integrated Marketing CommunicationsDesigning and Managing Integrated Marketing Communications
Designing and Managing Integrated Marketing Communications
 
Chapter 16 managing retailing, wholesaling & logistics
Chapter 16  managing retailing, wholesaling & logisticsChapter 16  managing retailing, wholesaling & logistics
Chapter 16 managing retailing, wholesaling & logistics
 
The 8 step personal selling process. process of selling
The 8 step personal selling process. process of sellingThe 8 step personal selling process. process of selling
The 8 step personal selling process. process of selling
 
Retailing and Wholesaling
Retailing and WholesalingRetailing and Wholesaling
Retailing and Wholesaling
 

Similar to Chapter 16 managing retailing, wholesaling, and logistics

Good governance ppt
Good governance pptGood governance ppt
Good governance ppt
charm solante
 
Chapter 10-marketing-channels-and-supply-chain-management
Chapter 10-marketing-channels-and-supply-chain-managementChapter 10-marketing-channels-and-supply-chain-management
Chapter 10-marketing-channels-and-supply-chain-management
Eloisa Dela Cruz
 
Principles of marketing chapter 13 theory
Principles of marketing chapter 13 theoryPrinciples of marketing chapter 13 theory
Principles of marketing chapter 13 theory
Partha Protim Roy Niloy
 
Mm unit 4point2
Mm unit 4point2Mm unit 4point2
Mm unit 4point2
Rai University
 
Mm unit 4point2
Mm unit 4point2Mm unit 4point2
Mm unit 4point2
Rai University
 
Chapter 1 introduction & industry profile
Chapter 1 introduction & industry profileChapter 1 introduction & industry profile
Chapter 1 introduction & industry profile
bsen88
 
7P's of retailing
7P's of retailing7P's of retailing
7P's of retailing
Sonal Jain
 
1-190830160848 Retail Management ppt.pptx
1-190830160848 Retail Management ppt.pptx1-190830160848 Retail Management ppt.pptx
1-190830160848 Retail Management ppt.pptx
AbhimanyuVerma34
 
Retatiling industry in india
Retatiling industry in indiaRetatiling industry in india
Retatiling industry in indiaPratik Wasnik
 
Understanding Basics of Retail-Research
Understanding Basics of Retail-ResearchUnderstanding Basics of Retail-Research
Understanding Basics of Retail-Research
Amit Kumar Garg
 
Marketing of retail business in India
Marketing of retail business in IndiaMarketing of retail business in India
Marketing of retail business in India
Anshul Aggarwal
 
Marketing channel middlemen
Marketing channel middlemenMarketing channel middlemen
Marketing channel middlemen
Navin Raj Saroj
 
Retailing and wholesale
Retailing and wholesaleRetailing and wholesale
Retailing and wholesale
Jithin Kurian
 
Dharmik retail marketing
Dharmik retail marketingDharmik retail marketing
Dharmik retail marketingDharmik
 

Similar to Chapter 16 managing retailing, wholesaling, and logistics (20)

Good governance ppt
Good governance pptGood governance ppt
Good governance ppt
 
Chapter 10-marketing-channels-and-supply-chain-management
Chapter 10-marketing-channels-and-supply-chain-managementChapter 10-marketing-channels-and-supply-chain-management
Chapter 10-marketing-channels-and-supply-chain-management
 
Rm
RmRm
Rm
 
Principles of marketing chapter 13 theory
Principles of marketing chapter 13 theoryPrinciples of marketing chapter 13 theory
Principles of marketing chapter 13 theory
 
Mm unit 4point2
Mm unit 4point2Mm unit 4point2
Mm unit 4point2
 
Mm unit 4point2
Mm unit 4point2Mm unit 4point2
Mm unit 4point2
 
Rm
RmRm
Rm
 
RETAIL MANAGEMENT
RETAIL MANAGEMENTRETAIL MANAGEMENT
RETAIL MANAGEMENT
 
Chapter 1 introduction & industry profile
Chapter 1 introduction & industry profileChapter 1 introduction & industry profile
Chapter 1 introduction & industry profile
 
Mm.14.10 deleted
Mm.14.10 deletedMm.14.10 deleted
Mm.14.10 deleted
 
7P's of retailing
7P's of retailing7P's of retailing
7P's of retailing
 
14 presentation
14 presentation14 presentation
14 presentation
 
1-190830160848 Retail Management ppt.pptx
1-190830160848 Retail Management ppt.pptx1-190830160848 Retail Management ppt.pptx
1-190830160848 Retail Management ppt.pptx
 
Retatiling industry in india
Retatiling industry in indiaRetatiling industry in india
Retatiling industry in india
 
Understanding Basics of Retail-Research
Understanding Basics of Retail-ResearchUnderstanding Basics of Retail-Research
Understanding Basics of Retail-Research
 
Marketing of retail business in India
Marketing of retail business in IndiaMarketing of retail business in India
Marketing of retail business in India
 
Marketing channel middlemen
Marketing channel middlemenMarketing channel middlemen
Marketing channel middlemen
 
Retailing and wholesale
Retailing and wholesaleRetailing and wholesale
Retailing and wholesale
 
Unit4 retailing
Unit4 retailingUnit4 retailing
Unit4 retailing
 
Dharmik retail marketing
Dharmik retail marketingDharmik retail marketing
Dharmik retail marketing
 

Recently uploaded

BLOOM_May2024 (r). Balmer Lawrie Online Monthly Bulletin
BLOOM_May2024 (r). Balmer Lawrie Online Monthly BulletinBLOOM_May2024 (r). Balmer Lawrie Online Monthly Bulletin
BLOOM_May2024 (r). Balmer Lawrie Online Monthly Bulletin
BalmerLawrie
 
34-Rahul-Mande.pdf PROJECT REPORT MBA 4TH SEMESTER
34-Rahul-Mande.pdf PROJECT REPORT MBA 4TH SEMESTER34-Rahul-Mande.pdf PROJECT REPORT MBA 4TH SEMESTER
34-Rahul-Mande.pdf PROJECT REPORT MBA 4TH SEMESTER
DeepakTripathi733493
 
Unknown to Unforgettable - The Art and Science to Being Irresistible on Camer...
Unknown to Unforgettable - The Art and Science to Being Irresistible on Camer...Unknown to Unforgettable - The Art and Science to Being Irresistible on Camer...
Unknown to Unforgettable - The Art and Science to Being Irresistible on Camer...
DigiMarCon - Digital Marketing, Media and Advertising Conferences & Exhibitions
 
Your Path to Profits - The Game-Changing Power of a Marketing - Daniel Bussius
Your Path to Profits - The Game-Changing Power of a Marketing - Daniel BussiusYour Path to Profits - The Game-Changing Power of a Marketing - Daniel Bussius
Your Path to Profits - The Game-Changing Power of a Marketing - Daniel Bussius
DigiMarCon - Digital Marketing, Media and Advertising Conferences & Exhibitions
 
Monthly Social Media News Update May 2024
Monthly Social Media News Update May 2024Monthly Social Media News Update May 2024
Monthly Social Media News Update May 2024
Andy Lambert
 
Your Path to Profits - The Game-Changing Power of a Marketing OS for Your Bus...
Your Path to Profits - The Game-Changing Power of a Marketing OS for Your Bus...Your Path to Profits - The Game-Changing Power of a Marketing OS for Your Bus...
Your Path to Profits - The Game-Changing Power of a Marketing OS for Your Bus...
DigiMarCon - Digital Marketing, Media and Advertising Conferences & Exhibitions
 
Generative AI - Unleash Creative Opportunity - Peter Weltman
Generative AI - Unleash Creative Opportunity - Peter WeltmanGenerative AI - Unleash Creative Opportunity - Peter Weltman
Generative AI - Unleash Creative Opportunity - Peter Weltman
DigiMarCon - Digital Marketing, Media and Advertising Conferences & Exhibitions
 
Adapt or Die - Jon Lakefish, Lakefish Group LLC
Adapt or Die - Jon Lakefish, Lakefish Group LLCAdapt or Die - Jon Lakefish, Lakefish Group LLC
Digital Money Maker Club – von Gunnar Kessler digital.
Digital Money Maker Club – von Gunnar Kessler digital.Digital Money Maker Club – von Gunnar Kessler digital.
Digital Money Maker Club – von Gunnar Kessler digital.
focsh890
 
Mastering Multi-Touchpoint Content Strategy: Navigate Fragmented User Journeys
Mastering Multi-Touchpoint Content Strategy: Navigate Fragmented User JourneysMastering Multi-Touchpoint Content Strategy: Navigate Fragmented User Journeys
Mastering Multi-Touchpoint Content Strategy: Navigate Fragmented User Journeys
Search Engine Journal
 
Turn Digital Reputation Threats into Offense Tactics - Daniel Lemin
Turn Digital Reputation Threats into Offense Tactics - Daniel LeminTurn Digital Reputation Threats into Offense Tactics - Daniel Lemin
Turn Digital Reputation Threats into Offense Tactics - Daniel Lemin
DigiMarCon - Digital Marketing, Media and Advertising Conferences & Exhibitions
 
AI-Powered Personalization: Principles, Use Cases, and Its Impact on CRO
AI-Powered Personalization: Principles, Use Cases, and Its Impact on CROAI-Powered Personalization: Principles, Use Cases, and Its Impact on CRO
AI-Powered Personalization: Principles, Use Cases, and Its Impact on CRO
VWO
 
Search Engine Marketing - Competitor and Keyword research
Search Engine Marketing  - Competitor and Keyword researchSearch Engine Marketing  - Competitor and Keyword research
Search Engine Marketing - Competitor and Keyword research
ETMARK ACADEMY
 
ThinkNow 2024 Consumer Financial Wellness Report
ThinkNow 2024 Consumer Financial Wellness ReportThinkNow 2024 Consumer Financial Wellness Report
ThinkNow 2024 Consumer Financial Wellness Report
ThinkNow
 
The Old Oak - Press Kit - Cannes Film Festival 2023
The Old Oak - Press Kit - Cannes Film Festival 2023The Old Oak - Press Kit - Cannes Film Festival 2023
The Old Oak - Press Kit - Cannes Film Festival 2023
Pascal Fintoni
 
SMM Cheap - No. 1 SMM panel in the world
SMM Cheap - No. 1 SMM panel in the worldSMM Cheap - No. 1 SMM panel in the world
SMM Cheap - No. 1 SMM panel in the world
smmpanel567
 
SEO Master Class - Steve Wiideman, Wiideman Consulting Group
SEO Master Class - Steve Wiideman,  Wiideman Consulting GroupSEO Master Class - Steve Wiideman,  Wiideman Consulting Group
SEO Master Class - Steve Wiideman, Wiideman Consulting Group
DigiMarCon - Digital Marketing, Media and Advertising Conferences & Exhibitions
 
5 Big Bets for 2024 - Jamie A. Lee, Stripes Co
5 Big Bets for 2024 - Jamie A. Lee, Stripes Co5 Big Bets for 2024 - Jamie A. Lee, Stripes Co
Marketing as a Primary Revenue Driver - Lee Levitt
Marketing as a Primary Revenue Driver - Lee LevittMarketing as a Primary Revenue Driver - Lee Levitt

Recently uploaded (20)

BLOOM_May2024 (r). Balmer Lawrie Online Monthly Bulletin
BLOOM_May2024 (r). Balmer Lawrie Online Monthly BulletinBLOOM_May2024 (r). Balmer Lawrie Online Monthly Bulletin
BLOOM_May2024 (r). Balmer Lawrie Online Monthly Bulletin
 
34-Rahul-Mande.pdf PROJECT REPORT MBA 4TH SEMESTER
34-Rahul-Mande.pdf PROJECT REPORT MBA 4TH SEMESTER34-Rahul-Mande.pdf PROJECT REPORT MBA 4TH SEMESTER
34-Rahul-Mande.pdf PROJECT REPORT MBA 4TH SEMESTER
 
Unknown to Unforgettable - The Art and Science to Being Irresistible on Camer...
Unknown to Unforgettable - The Art and Science to Being Irresistible on Camer...Unknown to Unforgettable - The Art and Science to Being Irresistible on Camer...
Unknown to Unforgettable - The Art and Science to Being Irresistible on Camer...
 
Your Path to Profits - The Game-Changing Power of a Marketing - Daniel Bussius
Your Path to Profits - The Game-Changing Power of a Marketing - Daniel BussiusYour Path to Profits - The Game-Changing Power of a Marketing - Daniel Bussius
Your Path to Profits - The Game-Changing Power of a Marketing - Daniel Bussius
 
Monthly Social Media News Update May 2024
Monthly Social Media News Update May 2024Monthly Social Media News Update May 2024
Monthly Social Media News Update May 2024
 
Your Path to Profits - The Game-Changing Power of a Marketing OS for Your Bus...
Your Path to Profits - The Game-Changing Power of a Marketing OS for Your Bus...Your Path to Profits - The Game-Changing Power of a Marketing OS for Your Bus...
Your Path to Profits - The Game-Changing Power of a Marketing OS for Your Bus...
 
Generative AI - Unleash Creative Opportunity - Peter Weltman
Generative AI - Unleash Creative Opportunity - Peter WeltmanGenerative AI - Unleash Creative Opportunity - Peter Weltman
Generative AI - Unleash Creative Opportunity - Peter Weltman
 
Adapt or Die - Jon Lakefish, Lakefish Group LLC
Adapt or Die - Jon Lakefish, Lakefish Group LLCAdapt or Die - Jon Lakefish, Lakefish Group LLC
Adapt or Die - Jon Lakefish, Lakefish Group LLC
 
Digital Money Maker Club – von Gunnar Kessler digital.
Digital Money Maker Club – von Gunnar Kessler digital.Digital Money Maker Club – von Gunnar Kessler digital.
Digital Money Maker Club – von Gunnar Kessler digital.
 
Mastering Multi-Touchpoint Content Strategy: Navigate Fragmented User Journeys
Mastering Multi-Touchpoint Content Strategy: Navigate Fragmented User JourneysMastering Multi-Touchpoint Content Strategy: Navigate Fragmented User Journeys
Mastering Multi-Touchpoint Content Strategy: Navigate Fragmented User Journeys
 
Turn Digital Reputation Threats into Offense Tactics - Daniel Lemin
Turn Digital Reputation Threats into Offense Tactics - Daniel LeminTurn Digital Reputation Threats into Offense Tactics - Daniel Lemin
Turn Digital Reputation Threats into Offense Tactics - Daniel Lemin
 
AI-Powered Personalization: Principles, Use Cases, and Its Impact on CRO
AI-Powered Personalization: Principles, Use Cases, and Its Impact on CROAI-Powered Personalization: Principles, Use Cases, and Its Impact on CRO
AI-Powered Personalization: Principles, Use Cases, and Its Impact on CRO
 
Metaverse Marketing in the Generation of the Internet - Eugene Capon
Metaverse Marketing in the Generation of the Internet - Eugene CaponMetaverse Marketing in the Generation of the Internet - Eugene Capon
Metaverse Marketing in the Generation of the Internet - Eugene Capon
 
Search Engine Marketing - Competitor and Keyword research
Search Engine Marketing  - Competitor and Keyword researchSearch Engine Marketing  - Competitor and Keyword research
Search Engine Marketing - Competitor and Keyword research
 
ThinkNow 2024 Consumer Financial Wellness Report
ThinkNow 2024 Consumer Financial Wellness ReportThinkNow 2024 Consumer Financial Wellness Report
ThinkNow 2024 Consumer Financial Wellness Report
 
The Old Oak - Press Kit - Cannes Film Festival 2023
The Old Oak - Press Kit - Cannes Film Festival 2023The Old Oak - Press Kit - Cannes Film Festival 2023
The Old Oak - Press Kit - Cannes Film Festival 2023
 
SMM Cheap - No. 1 SMM panel in the world
SMM Cheap - No. 1 SMM panel in the worldSMM Cheap - No. 1 SMM panel in the world
SMM Cheap - No. 1 SMM panel in the world
 
SEO Master Class - Steve Wiideman, Wiideman Consulting Group
SEO Master Class - Steve Wiideman,  Wiideman Consulting GroupSEO Master Class - Steve Wiideman,  Wiideman Consulting Group
SEO Master Class - Steve Wiideman, Wiideman Consulting Group
 
5 Big Bets for 2024 - Jamie A. Lee, Stripes Co
5 Big Bets for 2024 - Jamie A. Lee, Stripes Co5 Big Bets for 2024 - Jamie A. Lee, Stripes Co
5 Big Bets for 2024 - Jamie A. Lee, Stripes Co
 
Marketing as a Primary Revenue Driver - Lee Levitt
Marketing as a Primary Revenue Driver - Lee LevittMarketing as a Primary Revenue Driver - Lee Levitt
Marketing as a Primary Revenue Driver - Lee Levitt
 

Chapter 16 managing retailing, wholesaling, and logistics

  • 1. MANAGING RETAILING, WHOLESALING, AND LOGISTICS HYDEE R. RAQUID MMDPBatch5
  • 2. RETAILING  Definition 3 4 ? Types of Retailers Levels of Retail Service
  • 3. RETAILING Retailing – includes all the activities involved in selling goods or services directly to final consumers for personal, nonbusiness use.
  • 4. TYPES OF RETAILERS 1. Store Retailer 2. Non-Store Retailing 3. Corporate Retailing and Franchising
  • 5. STORE RETAILERS - are establishments where consumers can shop for goods and services such as department stores, specialty stores, supermarkets, convenience stores, and catalog showrooms
  • 6. LEVELS OF STORE RETAIL SERVICE Self-service Self-selection Limited service Full service
  • 7. LEVELS OF STORE RETAIL SERVICE Self-service – customers are willing to “locate – compare – select” process to save money.
  • 8. LEVELS OF STORE RETAIL SERVICE Self-selection – customers find their own goods, although they can ask for assistance.
  • 9. LEVELS OF STORE RETAIL SERVICE Limited service – Customers need more information and assistance. Full service – sales people assist in every phase of the “locate-compare-select” process. High staffing cost and services result in high-cost retailing.
  • 11. 4 NONSTORE RETAILING Direct selling - door to door selling or the home sales parties. e.g. Tupperware, Electrolux Direct marketing – catalog marketing; e.g. tele marketing, electronic and internet shopping
  • 12. 4 NONSTORE RETAILING Automatic vending – offers 24-hour selling and self-service Buying service – a storeless retailer serving a specific clientele entitled to a discount in exchange for membership.
  • 13. TYPES OF CORPORATE RETAIL ORGANIZATIONS chain store – Two or more outlets owned controlled, employing central buying and merchandising and selling similar lines of merchandise.  Corporate  Voluntary chain – wholesaler-sponsored group of independent retailers engaged in bulk buying and common merchandising.
  • 14. TYPES OF CORPORATE RETAIL ORGANIZATIONS  Retailer cooperative - independent retailers using a central buying organization and joint promotion efforts. cooperative – a retail firm owned by its customers.  Consumer
  • 15. TYPES OF CORPORATE RETAIL ORGANIZATIONS organization – contractual association between franchisor and franchisees.  Franchise  Merchandising conglomerate – a corporation that combines several diversified lines and forms under central ownership.
  • 16. RETAILING - Either a store retailing, nonstore retailing or corporate retailing. Which Level of Service in Store Retailing do you Prefer?