This document defines and classifies different retail formats. Retail formats describe a retailer's operations and are typically classified by the type of products sold - food, hard goods, soft goods, or arts. Formats are also classified by ownership structure, merchandise offered, and presence of a physical store. Store-based formats include independent retailers, chains, franchises, leased departments, and cooperatives. Non-store formats comprise direct selling, e-tailing, mail order, vending, and telemarketing. Service formats are banks, car rentals, and service contracts. Organized retailing includes chain stores owned or franchised by a central entity providing licensed sales and taxes.

1. RETAIL
FORMATS

2. A retail format describes the nature of the
retailer’s operations.
Retail is usually classified by the following type
of products.
Food Products
Hard Goods or Durable Goods
Soft Goods or Consumables
Arts
MEANING

3.  Independent
Retailer
 Retail Chain
 Franchising
 Leased
Department
 Consumer
Co-
operatives
 Convenience Stores
 Supermarkets
 Hypermarkets
 Speciality Stored
 Discount Store
 Department Store
 Off Price Retailers
 Direct Selling
 Tele Marketing
 Catalogue/Mail
Order
 Automated
Vending
Machine
 E-Tailing
 Banks
 Car Rentals
 Service
Contracts
 Providers of
various
services
Store Based Retailing Non-Store Retailing Service Retailing
Ownership Merchandise Offered
Retail Formats

4. Store Based Retailing
Tangible Based Retailing Channel

5. CLASSIFICATION ON THE BASIS OF
OWNERSHIP
 Independent Retailer
CLASSIFICATION ON THE BASIS OF OWNERSHIP

6.  Chain Retailer
 Franchising

7.  Leased Departments
 Consumer Co-operatives

8. Convenience
Stores
Super
Markets
Hyper
Markets
Specialty
Stores
Discount
Stores
Department
Stores
Off Price
Retailers
CLASSIFICATION ON THE BASIS OF MERCHANDISE
OFFERED

9.  Convenience Stores
 Super Markets

10.  Hyper Markets
 Specialty Stores

11.  Discount Stores
 Departmental Stores

12.  Off price retailing

13. Non-Store Retailing
Absence Of The Physical Store

14.  Direct Selling
 E-Tailing

15.  Mail Order Selling / Catalogue Selling
 Automated Vending / Kiosks

16.  Tele-marketing

17. Service Retailing
Assorted Services To The Top Client

18.  Banks
 Car Rentals

19.  Service Contracts
 Other Services

20. ORGANIZED
RETAILING

21. Chain stores, all owned or franchised by a
central entity or a single store.
Comprises of licensed retailers who are
registered for sales tax, income tax etc.
MEANING

22.  Entry of Corporate Sector
FACTORS RESPONSIBLE FOR THE GROWTH OF
ORGANISED RETAIL IN INDIA

23.  Technological Impact
 Value for money

24.  Entry of Foreign Retailers
 Media Explosion