1) Chapter 12 discusses motivation and work, covering perspectives on motivation such as instincts, drives, arousal, and hierarchies of needs. It examines the physiology and psychology of hunger and sexual motivation.
2) Motivation is explained from four perspectives: instinct theory, drive-reduction theory which proposes that physiological needs create drives, arousal theory which says people seek optimal arousal, and Maslow's hierarchy of needs from basic to complex.
3) The chapter also addresses motivation at work, including the fields of personnel and organizational psychology which study worker selection, evaluation, and workplace influences on motivation.