Wells, toilets, water towers, and pipelines. Even the
well-designed elements of Rotary water, sanitation, and
hygiene (WASH) projects can fail if people don’t use
them. There are many reasons people might hesitate
to use a communal toilet. It’s important to understand
the reasons before you build the toilet. Learn about
behavior change and its role in WASH programs, how it’s
connected with culture and community values, and how
to incorporate it into your WASH projects and measure
the outcomes.
Moderator: F. Ronald Denham, Water and Sanitation
Rotarian Action Group Chair Emeritus, Rotary Club of
Toronto Eglinton, Ontario, Canada
2. Chartered in 1929
3rd oldest Rotary Club in India
~ 250 members
Has produced 17 District Governors and 1 RI Director
Proud history of service to the community
Pioneer in PolioPlus
Rotary Club of Madras
9. ROTARY CLUB OF MADRAS
Location:
Amarambedu Village,
60 km from Chennai
Pilot project to end open defecation
109 households, of which
just 1 had a toilet when project
commenced
10. Technique used:
A Variant of Community Led Total Sanitation
• Focus on Open Defecation Free (ODF) Communities as
outcome, not individual toilets
• Change behaviour by leveraging triggers such as shame
and disgust at open defecation(“triggering”)
• Promote community led effort, not handouts
11. From walk of shame to walk of dignity
Planning phase
(~ 7 days)
• Line up masons
• Get supply
chain in place
• Identify
triggers
Triggering phase
(~ 7 days)
• Trigger
community
• Set up sanitation
committee
• Decide on toilet
technology
• Set up revolving
fund
• Panchayat passes
resolution on total
sanitation
Construction phase
(~ 4 months)
• Community led
toilet construction
Sustainability phase
(~ 5 months)
• Achieve 100%
toilet coverage
• Facilitate
government
subsidy
• Panchayat
formulates ODF
By Laws
• Set up monitoring
Committees
21. Learnings from Amarambedu
Approach behaviour change as a social marketing exercise
The 5 “P”s of Social Marketing
• Product
• Price
• Place
• Promotion
• Policy
Social Marketing: the use of marketing techniques to influence target
audience behaviours that will benefit society as well as the individual
23. Learnings from Amarambedu
Toilet subsidies often do more harm than good
Live with them in the short run, but lobby to eliminate
them except where they are genuinely required
24. Learnings from Amarambedu
Time saved and convenience, not improved health the
strongest motivator for toilet usage
Position your product accordingly
25. Learnings from Amarambedu
Red tape is stifling, but Rotary can be an
effective interface in dealing with government
bureaucracy
26. Recognitions & Scaling Up
• Indian Institute of Management, Ahmedabad
is doing a case study on Amarambedu
• Rotary Dist 3230 has made Sanitation a Focus
Project for 2015-16
• Discussions are on with the Government to
incorporate behaviour modification in
“Swachh Bharat”