The document discusses the use of instructional characters in eLearning courses. It defines instructional characters as fictional characters that provide instructional guidance to support learning. The document provides tips on creating effective instructional characters, such as making them realistic and ensuring they resonate with learners. Examples are given of different types of instructional characters and how they can be used, such as to introduce a course, provide guidance throughout, or explain concepts. Considerations for effective character creation like knowing the audience and providing realistic scenarios and feedback are also outlined.
Team Membership - Focus on your style to find successMike Cardus
Workshop based upon Team Dimensions Profile.
Team membership starts with "I". The more you know about yourself this "I" the more effective you can be as a team member. Once you explore and reflect upon your "I" you know what motivates you and can continue to feel autonomous and respected while producing amazing work.
The goal is to explore behaviors that you exhibit and facilitate you to be aware (mindful) of how you are acting in that moment. Therefore making you a better team member. Basically the goal is all about YOU.
“making myself an effective team member, one who is dedicated to being a team member as opposed to making myself desirable for membership within the team.”
http://www.create-learning.com
Team Membership - Focus on your style to find successMike Cardus
Workshop based upon Team Dimensions Profile.
Team membership starts with "I". The more you know about yourself this "I" the more effective you can be as a team member. Once you explore and reflect upon your "I" you know what motivates you and can continue to feel autonomous and respected while producing amazing work.
The goal is to explore behaviors that you exhibit and facilitate you to be aware (mindful) of how you are acting in that moment. Therefore making you a better team member. Basically the goal is all about YOU.
“making myself an effective team member, one who is dedicated to being a team member as opposed to making myself desirable for membership within the team.”
http://www.create-learning.com
Recent presentation for Parent Community at Academia Cotopaxi, Quito Ecuador.
Interested in working with Silvia Rosenthal Tolisano? Contact Silvia via http://www.globallyconnectedlearning.com
This PowerPoint is designed to support what I have to say about presentations and aims to help those students with assignments consisting of presentations.
In school we learn to write as a fundamental building block for communication, and drawing is shunted away to “art class.” But scientists like Darwin and Marie Curie, presidents from Jefferson to Obama, and mathematicians, choreographers, and composers all have used sketching to give form to their ideas. Words are abstract and ambiguous, and can lead to miscommunication. We say a picture is worth a thousand words, so why do we discard this critical tool?
Drawing is not just for so-called creatives. Drawing allows you to ideate, communicate, and collaborate with your team. Stop talking around your vision, and get it on the whiteboard where your team can see it! Whether you’re an entrepreneur, an engineer, or a product manager, drawing will make you better at your job. In this workshop, you will go from “can’t draw a straight line” to visually representing complex ideas. First, we’ll demystify the act of sketching. Through a series of activities and exercises, we’ll cover the fundamental building blocks of visual communication. You’ll learn easy ways to draw the most common images, from people to interfaces. Next, we’ll tackle making storyboards, product flows, and interfaces. We’ll finish by working with charts, mental models, and canvases. This is a hands-on workshop, so come with paper, pencils, and pens, and be ready to make your mark.
This presentation is focused on giving effective presentations. Though mainly focused on students but also helps anyone to make effective presentations. Includes tips and examples of slide layouts. The blog post with more information for the same can be found at http://pravinhanchinal.com/give-final-year-project-presentation
Recent presentation for Parent Community at Academia Cotopaxi, Quito Ecuador.
Interested in working with Silvia Rosenthal Tolisano? Contact Silvia via http://www.globallyconnectedlearning.com
This PowerPoint is designed to support what I have to say about presentations and aims to help those students with assignments consisting of presentations.
In school we learn to write as a fundamental building block for communication, and drawing is shunted away to “art class.” But scientists like Darwin and Marie Curie, presidents from Jefferson to Obama, and mathematicians, choreographers, and composers all have used sketching to give form to their ideas. Words are abstract and ambiguous, and can lead to miscommunication. We say a picture is worth a thousand words, so why do we discard this critical tool?
Drawing is not just for so-called creatives. Drawing allows you to ideate, communicate, and collaborate with your team. Stop talking around your vision, and get it on the whiteboard where your team can see it! Whether you’re an entrepreneur, an engineer, or a product manager, drawing will make you better at your job. In this workshop, you will go from “can’t draw a straight line” to visually representing complex ideas. First, we’ll demystify the act of sketching. Through a series of activities and exercises, we’ll cover the fundamental building blocks of visual communication. You’ll learn easy ways to draw the most common images, from people to interfaces. Next, we’ll tackle making storyboards, product flows, and interfaces. We’ll finish by working with charts, mental models, and canvases. This is a hands-on workshop, so come with paper, pencils, and pens, and be ready to make your mark.
This presentation is focused on giving effective presentations. Though mainly focused on students but also helps anyone to make effective presentations. Includes tips and examples of slide layouts. The blog post with more information for the same can be found at http://pravinhanchinal.com/give-final-year-project-presentation
Revitalizing Dry Content: A Lesson In EngagementAggregage
This webinar with Tim Buteyn will teach you strategies for motivating learners even when you’re given “boring” content, methods to capture learner attention and bring your courses to life, and techniques that convert a course from dry and lifeless to relevant and engaging.
Designing Your Future: Creative and Reflective Exercises for Your CareerFahri Karakas
In this presentation, I present a lot of exercises and resources to improve your employability and creativity.
Check out the resources and article links I provide below.
I am sharing all of the articles and resources below, as I think each of them will add value to your personal and professional life and improve your creativity and employability.
You will do two exercises in this workshop. You can watch the videos, read the accompanying Medium articles, and complete these activities yourself.
Flower Exercise
The first one: You will complete the Flower Exercise from the book 'What Color is Your Parachute' which will help you craft and design your ideal career.
https://medium.com/an-idea/what-does-your-dream-job-look-like-be48647edfc5?sk=c3fb82c070ac40f7c047a85fe3c3a9a6
Choose Your Own Option Exercise
The second one: You will choose one activity that you wish to do. There are 6 activities to choose from:
1) Create your own personal logo.
2) Coach yourself for the upcoming 12 months.
3) Choose your role models and learn from them.
4) Create a system for tracking your job applications, firms, and positions.
5) Create a SWOT analysis of yourself in the job market and reflect on your employability.
6) Create your own Netflix show - imagine wildly.
You can try any of these activities as they will help you tremendously in designing your life and your career after graduation. These activities will help you create a better self.
Below is the article guide:
https://medium.com/an-idea/six-personal-development-and-creativity-exercises-to-up-your-game-5fa1ce7275e7?sk=2d76b898a53d4ef732486a6b0cd3d372
In addition, I want you to focus on your asset creation journey.
Use your asset creation project to achieve your financial independence and to unleash your creativity,
I have written some articles to inspire you - check them out:
Create Your Own Creative Assets on the Internet:
https://medium.datadriveninvestor.com/create-your-own-creative-assets-on-the-internet-74af0e289dcd?sk=f019a56bfac1c6706032fd10f4487a74
Invest in Your Medium Content Shop:
https://2madness.com/invest-in-your-medium-content-shop-fef0cc64a393?sk=b6dc357aa52e7ff99f0b866daf5ea05b
Four Universal Principles to Create Your Content Empire:
https://medium.com/swlh/four-universal-principles-to-create-your-content-empire-1c0d7db9481e?sk=f5c94423fe81e53061b83ea639d72601
OLC13 704 From Storytelling to Immersive SimulationDebbie Richards
Storytelling has changed through immersive simulations. Simulations allow the audience to interact with the story instead of just passively taking in the story. They allow the audience to be a part of the story and become the storyteller as well. You’ll discuss the basics of storytelling and how it can be adapted to immersive simulations. You’ll explore storyboard examples, techniques and technology-based tools used to create immersive simulations.
Presentation delivered by Pablo Junco to the HOLA Community at Microsoft. The objective was to provide guidelines to people how want to become a mentor (or improve their skills as mentor.
HOLA stands for Hispanic & Latino Organization of Leaders in Action. HOLA provides professional development and networking opportunities for members and allies of the LatinX and Hispanic communities.
21. Farmers field school (training of trainers to t and ffs)Mr.Allah Dad Khan
A Series of Lectures By Mr. Allah Dad Khan Provincial Director IPM ( Master Trainer ) KPK Ministry of Food Agriculture and Livestock (MINFAL) Islamabad Pakistan
Acorn Recovery: Restore IT infra within minutesIP ServerOne
Introducing Acorn Recovery as a Service, a simple, fast, and secure managed disaster recovery (DRaaS) by IP ServerOne. A DR solution that helps restore your IT infra within minutes.
0x01 - Newton's Third Law: Static vs. Dynamic AbusersOWASP Beja
f you offer a service on the web, odds are that someone will abuse it. Be it an API, a SaaS, a PaaS, or even a static website, someone somewhere will try to figure out a way to use it to their own needs. In this talk we'll compare measures that are effective against static attackers and how to battle a dynamic attacker who adapts to your counter-measures.
About the Speaker
===============
Diogo Sousa, Engineering Manager @ Canonical
An opinionated individual with an interest in cryptography and its intersection with secure software development.
This presentation by Morris Kleiner (University of Minnesota), was made during the discussion “Competition and Regulation in Professions and Occupations” held at the Working Party No. 2 on Competition and Regulation on 10 June 2024. More papers and presentations on the topic can be found out at oe.cd/crps.
This presentation was uploaded with the author’s consent.
Sharpen existing tools or get a new toolbox? Contemporary cluster initiatives...Orkestra
UIIN Conference, Madrid, 27-29 May 2024
James Wilson, Orkestra and Deusto Business School
Emily Wise, Lund University
Madeline Smith, The Glasgow School of Art
Have you ever wondered how search works while visiting an e-commerce site, internal website, or searching through other types of online resources? Look no further than this informative session on the ways that taxonomies help end-users navigate the internet! Hear from taxonomists and other information professionals who have first-hand experience creating and working with taxonomies that aid in navigation, search, and discovery across a range of disciplines.
10. 10
Have ever created
a course like this?
Have ever created
a course like this?
Have had to take
a course like this?
Have had to take
a course like this?
Know someone
who’s created a
course like this?
Know someone
who’s created a
course like this?
How Many of You…
14. 14
Poll: Have You Used Instructional
Characters in YOUR courses?
A. Yes, I’ve use them a lot
B. Yes, but my experience is limited
C. No, not yet, but I can’t wait to get started
D. Huh? What?
16. 16
The Problem With Current Design
Not
engaging
Not
relevant
Don’t
allow for
practice
Boring
Boring
Boring
Information isn’t important.
It’s the application of information by the learner that’s important.
Information isn’t important.
It’s the application of information by the learner that’s important.
18. 18
Why Don’t We Do Better?
My courses are
technical!
My courses are
technical!
I don’t have
the time!
I don’t have
the time!
You need
fancy
software for
that!
You need
fancy
software for
that!
My learners
don’t have
the time!
My learners
don’t have
the time!
My company’s culture
doesn’t go for that!
My company’s culture
doesn’t go for that!
19. 19
Why Don’t We Do Better?
My courses are
technical!
My courses are
technical!
I don’t have
the time!
I don’t have
the time!
You need
fancy
software for
that!
You need
fancy
software for
that!
My learners
don’t have
the time!
My learners
don’t have
the time!
My company’s culture
doesn’t go for that!
My company’s culture
doesn’t go for that!
20. 20
Why Don’t We Do Better?
My courses are
technical!
My courses are
technical!
I don’t have
the time!
I don’t have
the time!
You need
fancy
software for
that!
You need
fancy
software for
that!
My learners
don’t have
the time!
My learners
don’t have
the time!
My company’s culture
doesn’t go for that!
My company’s culture
doesn’t go for that!
22. 22
“Instructional agents” who provide instructional
advice and guidance to support the learning
“Instructional agents” who provide instructional
advice and guidance to support the learning
Various types
Various purposes
They are designed into the course
Instructional Characters
23. 23
A story or situation used to engage the learnerA story or situation used to engage the learner
A good story uses
instructional characters
Situational simulations or
learning experiences
Allow the learner to
make decisions
Scenarios
24. 24
A series of decision pointsA series of decision points
Learn the basics first, then try
branching
Can be complicated with a
series of decision points that
build off each other
Can involve multiple paths
the learner can take
Branching
25. 25
Talking head
Cartoon or avatar
Stick figure
Static image
Types of Instructional Characters
Video
Blah,
blah,
blah
27. 27
Creating Your Characters
• Think: What resonates with my learners?
• Age (How old should my character be? What resonates
with my learners?)
• Sex (Male? Female?)
• Race (Watch that your character aren’t always white. If
multiple, does the “mentor” always have to be white and
the “trainee” or “less experienced” are people of color?)
• Background (Is my character a newbie? A manager? A
mentor?
28. 28
Creating Dialogue
• Realistic
• Make it a dialogue
• People talk in contractions
• “Hi, I’m Sue”
• “Hi, I am Sue”
• People start sentences with “so”, “and” “but”
• Most importantly, read your dialogue out loud
29. 29
Five Ways To Use Your Characters
• To Open Your Course
• As a Guide or Mentor Throughout the Course
• To Conduct Wrap-Ups (Module/Units or Course)
• In a Quiz
• To Explain a Specific Concept
30. 30
Five Ways To Use Your Characters
• To Open Your Course
• As a Guide or Mentor Throughout the Course
• To Conduct Wrap-Ups (Module/Units or Course)
• In a Quiz
• To Explain a Specific Concept
32. 32
Five Ways To Use Your Characters
• To Open Your Course
• As a Guide or Mentor Throughout the Course
• To Conduct Wrap-Ups (Module/Units or Course)
• In a Quiz
• To Explain a Specific Concept
43. 43
Five Ways To Use Your Characters
• To Open Your Course
• As a Guide or Mentor Throughout the Course
• To Conduct Wrap-Ups (Module/Units or Course)
• In a Quiz
• To Explain a Specific Concept
45. 45
Five Ways To Use Your Characters
• To Open Your Course
• As a Guide or Mentor Throughout the Course
• To Conduct Wrap-Ups (Module/Units or Course)
• In a Quiz
• To Explain a Specific Concept
56. 56
Five Ways To Use Your Characters
• To Open Your Course
• As a Guide or Mentor Throughout the Course
• To Conduct Wrap-Ups (Module/Units or Course)
• In a Quiz
• To Explain a Specific Concept
70. 70
Scenario Activity #1 – Let’s Design!
You have been tasked with creating a one-hour CBT for Cable Plus, a
provider of digital cable and home entertainment. This course will focus
on improving customer service skills including making the customer feel
valued, handling objections and professionally avoiding cancellations.
Directions:
1. Work with your partner to create a character.
2. Create the opening scenario/introduction of your character. Describe
what’s going on and what will your character say/do.
3. Be prepared to share with the rest of the group.
Some things to think about:
What’s your character’s name?
What is his or her physical characteristics? (age, sex, race)
What’s his or her background/experience?
Why will this character help your course?
How do you plan to use the character in your course?
What emotions do you want your learners to have when interacting with your
character?
71. Really Exciting Customer Service Course
Meet Sandra
Hi, I’m Sandra.
I’m one of the customers you could
be speaking with and, as such, I
want it to be a good experience for
everyone.
Throughout this course, I’ll be
Helping to critique your
interactions
Providing some additional tips
and tricks
Module 1: Making a Good First
Impression
72. Really Exciting Customer Service Course
Tip #1Module 1: Making a Good First
Impression
Tip #1:
If you smile when you
great the customer, we
can hear the smile in
your voice.
79. 79
Scenario Activity #2 – Let’s Design!
Spend 30 seconds with your partner and decide whose course you’ll use
for this activity
Create the opening scenario/introduction of your character. Describe what’s
going on and what will your character say/do.
Using what you’ve learned in today’s session, along with the ideas that
you’ve heard from others, create a character that you could use in your
course.
Some things to think about:
What’s your character’s name?
What is his or her physical characteristics? (age, sex, race)
What’s his or her background/experience?
Why will this character help your course?
How do you plan to use the character in your course?
What emotions do you want your learners to have when interacting with your
character?
81. 81
• How old are they?
• What gender is most prevalent?
• What ethnic groups are covered?
• What characters will resonate with
them?
KNOW
your audience!
KNOW
your audience!
Consideration #1
82. 82
• What situations might they
realistically be in?
• What decisions might they realistically
need to make?
• What are some other plausible
options?
• What are the consequences of getting
something right versus wrong?
Create REALISTIC ScenariosCreate REALISTIC Scenarios
Consideration #2
83. 83
• How does your target audience speak?
• What would they actually say?
• How informal can you make the
dialogue?
• How believable is it?
Create REALISTIC dialogueCreate REALISTIC dialogue
Consideration #3
84. 84
• Are you providing realistic, meaningful
and helpful feedback?
• Are you giving the learner more than
one opportunity?
• Is there a more complicated branching
option (which then means making sure
all options are realistic)?
Provide FEEDBACKProvide FEEDBACK
Consideration #4
85. 85
• How can you use a little creativity,
ingenuity or perhaps even humor within
your course?
• What does the learner expect to see and
how can you change it up a bit?
Consideration #5
Be UNEXPECTEDBe UNEXPECTED