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TEO
direction
Kęstutis Šliužas
General Manager of TEO
1. 	 Ongoing integration of
technologies
3.	 Changing market
situation
4. 	 Demand for the new
breakthrough
2. 	 Change of customers‘
needs and expectations
Why are we changing?
IT PLAYERS
FRAGMENTED
LOCAL IT
RISK FOR TELCO'S TO
BECOME SUBSUPPLIERS
Opportunity to expand in
SOHO/SME, fragmented
space
Need to defend
our core
Global IT players attacking
Telco space in Large
Enterprise
TELCO OPERATORS
ICT
SERVICES
TELCO
SERVICES
0-20 FTEs
Single location & vertical
SOHO
20-100 FTEs
Few locations / verticals
Small
100-500 FTEs
Few locations / verticals
Medium
500+ FTEs
Many locations / verticals
Enterprise
Market:IT and telco convergence
0
500
1,000
1,500
2,000
2,500
3,000
271
501
203
428
944
246 220
495
224
320
493
217
350
916
840
303
494
189
550
954
2,574
2,394
2,273
2,145
356
501
159
677
2,884
1,126
38.7 %
10 %
14.5 %10.8 %
23.8 %
2009 2010 2011 2012 2013
Breakdown of 2013 revenue
Network
interconnection
Leased
lines
Audio-video
services
Mobile
voice
Internet and
datacom
-25.6 %
Fixed
voice
Market:situation in Lithuania
Our services in Lithuania
areusedby
Every second
family
7 out of 10
enterprises
Highest level
events
0
100
200
300
400
500
600
97 111
14.0 %
IPTV
72 63
12.9 %
DVB-T
594 553
7.0 %
Telephone lines
166 184
10.8 %
FTTH/B
181 175
3.6 %
DSL
42 83
96.4 %
Wi-Fi
31-03-2013
31-03-2014
Operating figures (in thousands)
8.5 %
22.6 %
6.3 %
7.2 %
1.8 %
0
20
40
60
80
100
0
50
100
150
200
81 80 53 50 31 24 18 16 183 169
B2C B2B B2O Q1 2013BDC, Lintel, other Q1 2014
31-03-2013
31-03-2014
Total revenueBy segments
Revenue (LTL million)
Operating expenses and
cash flow (LTL million)
0
20
40
60
80
100
120
0
10
20
30
40
50
60
70
80
67.2
42.9 38.2
65.5
19
39.4
-3.6 %
-10.2%
7.6
20
46
104.2
108.4
Q1 2013 Q1 2014 Q1 2013 Q1 2014
3.6 %
0
20
40
60
80
100
120
0
10
20
30
40
50
60
70
80
67.2
42.9 38.2
65.5
19
39.4
-3.6 %
-10.2%
7.6
20
46
104.2
108.4
Q1 2013 Q1 2014 Q1 2013 Q1 2014
3.6 %
Operating expenses Cash flow
COGS
Employee-related
Other expenses
Redundancy charge
New structure
of organization
New management
team
Clear responsibilities
and processes
Efficient
organization
Simplier solutions
to customers
Better customers'
experience
Long-term success
on telco and IT market
Program of changes
General Manager
Business functions
Business to
Consumers
Technology
& IT
Finance and
Strategic
Planning
Business to
Business
Support functions
Risk Management
Corporate Affairs
Human Resources
Legal Affairs
Process
Internal Audit
New structure
All services under one TEO name
	 New, intuitive graphic user interface of IPTV service
	Upgraded Internet offers
	 E-shop of household electronic equipment
	 Free of charge customer care by
telephones 1817 and 1816
	 Integrated virtual storage on TV screen
	 Complex telco and IT solutions
	 Common TEO and Omnitel proposals
What is changing?
Questions?

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K. Šliužas at "CEO meets investors" 2014

  • 2. 1. Ongoing integration of technologies 3. Changing market situation 4. Demand for the new breakthrough 2. Change of customers‘ needs and expectations Why are we changing?
  • 3. IT PLAYERS FRAGMENTED LOCAL IT RISK FOR TELCO'S TO BECOME SUBSUPPLIERS Opportunity to expand in SOHO/SME, fragmented space Need to defend our core Global IT players attacking Telco space in Large Enterprise TELCO OPERATORS ICT SERVICES TELCO SERVICES 0-20 FTEs Single location & vertical SOHO 20-100 FTEs Few locations / verticals Small 100-500 FTEs Few locations / verticals Medium 500+ FTEs Many locations / verticals Enterprise Market:IT and telco convergence
  • 4. 0 500 1,000 1,500 2,000 2,500 3,000 271 501 203 428 944 246 220 495 224 320 493 217 350 916 840 303 494 189 550 954 2,574 2,394 2,273 2,145 356 501 159 677 2,884 1,126 38.7 % 10 % 14.5 %10.8 % 23.8 % 2009 2010 2011 2012 2013 Breakdown of 2013 revenue Network interconnection Leased lines Audio-video services Mobile voice Internet and datacom -25.6 % Fixed voice Market:situation in Lithuania
  • 5. Our services in Lithuania areusedby Every second family 7 out of 10 enterprises Highest level events
  • 6. 0 100 200 300 400 500 600 97 111 14.0 % IPTV 72 63 12.9 % DVB-T 594 553 7.0 % Telephone lines 166 184 10.8 % FTTH/B 181 175 3.6 % DSL 42 83 96.4 % Wi-Fi 31-03-2013 31-03-2014 Operating figures (in thousands)
  • 7. 8.5 % 22.6 % 6.3 % 7.2 % 1.8 % 0 20 40 60 80 100 0 50 100 150 200 81 80 53 50 31 24 18 16 183 169 B2C B2B B2O Q1 2013BDC, Lintel, other Q1 2014 31-03-2013 31-03-2014 Total revenueBy segments Revenue (LTL million)
  • 8. Operating expenses and cash flow (LTL million) 0 20 40 60 80 100 120 0 10 20 30 40 50 60 70 80 67.2 42.9 38.2 65.5 19 39.4 -3.6 % -10.2% 7.6 20 46 104.2 108.4 Q1 2013 Q1 2014 Q1 2013 Q1 2014 3.6 % 0 20 40 60 80 100 120 0 10 20 30 40 50 60 70 80 67.2 42.9 38.2 65.5 19 39.4 -3.6 % -10.2% 7.6 20 46 104.2 108.4 Q1 2013 Q1 2014 Q1 2013 Q1 2014 3.6 % Operating expenses Cash flow COGS Employee-related Other expenses Redundancy charge
  • 9. New structure of organization New management team Clear responsibilities and processes Efficient organization Simplier solutions to customers Better customers' experience Long-term success on telco and IT market Program of changes
  • 10. General Manager Business functions Business to Consumers Technology & IT Finance and Strategic Planning Business to Business Support functions Risk Management Corporate Affairs Human Resources Legal Affairs Process Internal Audit New structure
  • 11. All services under one TEO name New, intuitive graphic user interface of IPTV service Upgraded Internet offers E-shop of household electronic equipment Free of charge customer care by telephones 1817 and 1816 Integrated virtual storage on TV screen Complex telco and IT solutions Common TEO and Omnitel proposals What is changing?