Lauren VanEnk, MPH, Program Officer, Institute for Reproductive Health discusses the results of a recent study evaluating the quality and outcomes of faith-based family planning programs in Uganda.
Danielle Monteiro conducted an internship to evaluate the effectiveness of Morristown Medical Center's Quit Smoking Program. The six-week program provided support groups and tobacco replacement products. Surveys at 6 and 12 months assessed participants' smoking status, medication use, and factors in remaining quit or relapsing. Of 60 past participants, 45 completed the program and 28 were quit at 1 month. Surveys of 7 past participants found 86% remained quit at 1 month and 71% at 6 months. While the program helps many quit initially, the success rate declines over time, though overall outcomes have improved with years of implementation. Larger sample sizes are needed for more comprehensive evaluation.
Assessing Immediate Outcomes of HIV Prevention Testing and Counseling TrainingCDC NPIN
This document discusses an HIV prevention training and counseling program for substance abuse treatment workers in Georgia. It found that the two-day training led to an 18% increase in knowledge about HIV transmission, prevention, and testing based on pre- and post-tests of 35 participants. Trainees reported improved skills in client education. The program conducted 9,000 HIV tests over one year, identifying positives and linking them to care, helping advance CDC goals of increasing testing in substance abuse treatment centers.
This document discusses how expanding the scope of pharmacy practice to include point-of-care testing, screenings, immunizations, and initiating or modifying drug therapy under collaborative practice agreements could help advance population health outcomes and address issues like a shortage of primary care providers and increased needs of an aging population. It provides examples of how allowing pharmacists to perform rapid strep and flu tests and treat based on the results could provide more access points for care. The benefits of engaging pharmacists as healthcare providers and examples of previous expansions that have been successful are also summarized.
What do MDs think about patient engagement? What's the gap between today's healthcare marketplace and the marketplace of the future? What is pathway to patient engagement?
Join us for our 4-part webinar series with the latest real time market intelligence on patient engagement.
Comprehensive pharmacy services | Point of caredanielbrain10
Learn about our comprehensive pharmacy solutions at the point of care that allow physicians to improve clinical outcomes and increase patient satisfaction.
This resource summarizes the eight recommendations outlined in the Institute of Medicine's a new consensus study entitled, Improving Diagnosis in Health Care. The recommendations are aimed at making diagnoses more accurate, reliable, efficient, and safe. This work is a continuation of the IOM’s Quality Chasm series.
PFCC INFOGRAPHIC: Six Steps to Patient EngagementEngagingPatients
The challenges of creating patient and family-centered care seem daunting. However, the PFCC Innovation Center of UPMC demonstrates it's easier than you think. In this infographic, you see it begins by engaging patients through a simple six step process.
This document outlines the agenda for a MiPCT Demonstration Project meeting, including: introducing new practice team members, comparing G code billing results between practices, discussing care managers and metrics for 2014. It reviews utilization, clinical quality, and process measures that will be assessed. Learning requirements are outlined for care managers and practice teams, including ICD-10 workshops and a learning collaborative. Participating practice teams are listed and an open discussion is invited.
Danielle Monteiro conducted an internship to evaluate the effectiveness of Morristown Medical Center's Quit Smoking Program. The six-week program provided support groups and tobacco replacement products. Surveys at 6 and 12 months assessed participants' smoking status, medication use, and factors in remaining quit or relapsing. Of 60 past participants, 45 completed the program and 28 were quit at 1 month. Surveys of 7 past participants found 86% remained quit at 1 month and 71% at 6 months. While the program helps many quit initially, the success rate declines over time, though overall outcomes have improved with years of implementation. Larger sample sizes are needed for more comprehensive evaluation.
Assessing Immediate Outcomes of HIV Prevention Testing and Counseling TrainingCDC NPIN
This document discusses an HIV prevention training and counseling program for substance abuse treatment workers in Georgia. It found that the two-day training led to an 18% increase in knowledge about HIV transmission, prevention, and testing based on pre- and post-tests of 35 participants. Trainees reported improved skills in client education. The program conducted 9,000 HIV tests over one year, identifying positives and linking them to care, helping advance CDC goals of increasing testing in substance abuse treatment centers.
This document discusses how expanding the scope of pharmacy practice to include point-of-care testing, screenings, immunizations, and initiating or modifying drug therapy under collaborative practice agreements could help advance population health outcomes and address issues like a shortage of primary care providers and increased needs of an aging population. It provides examples of how allowing pharmacists to perform rapid strep and flu tests and treat based on the results could provide more access points for care. The benefits of engaging pharmacists as healthcare providers and examples of previous expansions that have been successful are also summarized.
What do MDs think about patient engagement? What's the gap between today's healthcare marketplace and the marketplace of the future? What is pathway to patient engagement?
Join us for our 4-part webinar series with the latest real time market intelligence on patient engagement.
Comprehensive pharmacy services | Point of caredanielbrain10
Learn about our comprehensive pharmacy solutions at the point of care that allow physicians to improve clinical outcomes and increase patient satisfaction.
This resource summarizes the eight recommendations outlined in the Institute of Medicine's a new consensus study entitled, Improving Diagnosis in Health Care. The recommendations are aimed at making diagnoses more accurate, reliable, efficient, and safe. This work is a continuation of the IOM’s Quality Chasm series.
PFCC INFOGRAPHIC: Six Steps to Patient EngagementEngagingPatients
The challenges of creating patient and family-centered care seem daunting. However, the PFCC Innovation Center of UPMC demonstrates it's easier than you think. In this infographic, you see it begins by engaging patients through a simple six step process.
This document outlines the agenda for a MiPCT Demonstration Project meeting, including: introducing new practice team members, comparing G code billing results between practices, discussing care managers and metrics for 2014. It reviews utilization, clinical quality, and process measures that will be assessed. Learning requirements are outlined for care managers and practice teams, including ICD-10 workshops and a learning collaborative. Participating practice teams are listed and an open discussion is invited.
Creating value through patient support programsSKIM
Creating value through patient support programs. The document discusses how adopting a patient-centric approach through patient support programs can enhance patient engagement, improve adherence and outcomes, and increase brand loyalty. It provides an overview of traditional versus holistic support programs and outlines key elements such as benefits investigation, education, nursing support, and peer resources. The document also discusses frameworks for understanding patient journeys, stakeholder needs, and conducting market research to identify opportunities to intervene with support.
I HEART QM: ONE CBO’S EXPERIENCE WITH QUALITY MANAGEMENTCDC NPIN
1) Cascade AIDS Project implemented an evidence-based HIV prevention intervention called Healthy Relationships and conducted outcome monitoring with 105 participants as part of the CDC-funded Community-based Organization Behavioral Outcomes Project.
2) Retention rates for follow-up surveys at 90 and 180 days were high at 74% and 71%. Risk behaviors generally declined from baseline to follow-up.
3) Lessons learned include that community-based organizations can successfully conduct outcome monitoring, which provides opportunities to evaluate program impact and make improvements based on results.
Maximising the uptake of mental health measures from British longitudinal stu...Jennie Blows
Bridget Bryan, King's College London discusses a review of the mental health measures collected in over fifty British longitudinal studies as part of a project that aims to maximise the take up of these measures. She looks at patterns and gaps in the measurement of mental health and wellbeing in British cohorts, as well as plans for a web platform cataloguing the measures that will promote their effective use to researchers from a range of disciplines.
Shannon Ost has over 20 years of experience in behavioral health, including clinical work and leadership roles. She has a master's degree in counseling psychology and is a licensed professional clinical counselor and marriage and family therapist. Her experience includes over 8 years leading network development and operations at Magellan Health Services, where she increased the provider network by over 300%. She also has 10 years of clinical experience providing therapy services to individuals, families, and children.
Over half of patients at a rehabilitation hospital reported wanting greater involvement in their care decisions. To address this, the hospital conducted patient and family shadowing where observers followed patients to experience care from their perspective. This identified themes like explanations during rounds and involvement in discharge plans. A post-intervention survey found a statistically significant improvement in patients feeling involved in care decisions and clinically relevant improvements in understanding doctor explanations and recommending the hospital. Engaging medical leaders and balancing data with reflection time led doctors to change practices without formal rules.
Indicadores de Tratamiento y su evidencia científica.
Presentacion del Seminario “Avances en el desarrollo de indicadores e instrumentos de calidad en la atención de personas con consumo problemático de drogas”
Autor. Larry Corea. Director del Centro de Adicciones y Salud Mental de la Universidad de Toronto, Canadá
Organizador del Seminario: Conace
Community-Centered Health Systems Strengthening -- NambureteCORE Group
The document discusses N'weti's approach to community engagement and social accountability in Mozambique's health sector. It focuses on N'weti's use of the Community Score Card (CSC) method, which brings community members and health providers together to participatorily monitor health services. Through CSC processes, communities provide feedback on and score indicators like wait times, drug availability, and confidentiality. This evidence is then used to advocate for improvements. The CSC has led to better health outcomes and more responsive services in Mozambique by increasing awareness of rights, improving relationships, and contributing to behavioral changes among providers. However, challenges remain around defensive attitudes, ensuring concrete actions from decision-makers, and controlling follow-through
MyCOPDTeam Members' Attitudes Towards Telehealth During the COVID-19 PandemicJ. Michelle Cox
New research among members of MyCOPDTeam, the social network for people diagnosed with COPD, reveals perceptions of, experiences with, and preferences for telehealth during COVID-19.
Sills MR. Cardiovascular Cohorts PROM Measures Updates and Action Items. Slides for teleconference to facilitate discussion of Cardiovascular PRO Measure Selection by SAFTINet Stakeholder Community. 21 March 2012.
This document outlines a quality improvement project to increase signups for a doctor-patient portal by assisting patients during registration in person for one month, compared to registrations in the past year without in-person assistance. The portal allows 24/7 access to medical records and appointments and direct messaging with doctors. Preliminary results found that assisted registrations increased signups to 6 per day compared to no daily enrollments previously. Patient feedback was also collected verbally.
5 ways to enable greater patient support in mental healthUnify
Patient outcomes in mental healthcare can be enhanced through new technologies that place more care into the hands of patients. Communication-based technologies can reshape how services are delivered by connecting patients, providers, and real-time data to improve access to treatment, clinical management, and early intervention. This allows for more empowerment and a better experience for patients, while also making mental healthcare services more efficient and cost-effective to deliver on a local and national level.
The document outlines the overall aims and specific aims, outcomes, outcome indicators, and data collection methods for an Outcomes Monitoring Framework for a FASS Link Worker Service that provides support to kinship carers affected by a family member's alcohol or drug addiction. The overall aims are to offer a confidential kinship care service and signpost carers to identified support services based on their needs. The specific aims and outcomes relate to enabling carers to access services, speak openly about their issues, improve parenting skills, access respite services, and inform other agencies about the kinship care services available.
Are you still searching which among the possible drug and alcohol abuse treatment programs will be ideal for your loved ones addiction problem? People suffering from drug or alcohol addiction have at least two options to consider, the inpatient or outpatient treatment. Let me give you a quick tour on both treatment programs, including other issues like who can be a suitable candidate for inpatient or outpatient and what is the best option.
Using routine health data and a collaborative quality improvement approach, ART and PMTCT outcomes were improved in Tanzania. Key achievements include:
1) Training staff in Tanga region on quality improvement methods which increased the number of personnel able to analyze care processes and measure improvements.
2) Outcomes such as reduced loss to follow up, increased CD4 testing and enrollment in PMTCT and ART services were observed in Tanga.
3) Partners coordinated using common indicators, standards and a collaborative approach to quality improvement which strengthened capacity to assess quality changes and spread knowledge.
4) Routine facility data was used to identify problems, monitor performance, and evaluate quality improvements over time.
Leveraging Patient Support Programs in Biologic-Biosimilar Competitive LandscapeAlex Xiaoguang Zhu
Biologics are facing intense competition from biosimilars. In this competitive landscape, strategic levers for both branded biologics and biosimilars typically include payor strategy, promotion and new formulation. As patients become more engaged and patient-centricity is on the rise, there is an increased opportunity to leverage patient support programs as additional strategic lever. This presentation will cover five key learnings that we have uncovered while conducting multi-phase patient support program research for both branded biologics and biosimilars.
Aligning to Improve Outcomes: The Alliance to Reduce Disparities in Diabetes
A presentation from a symposium at the Centers for Disease Control and Prevention’s (CDC) Division of Diabetes Translation's (DDT) 34th annual Diabetes Translation Conference on April 11-14, 2011 in Minneapolis, Minnesota.
3.4 Measuring access - Mitchell Briggs, Louise Harvey, Brian NivenNHS England
Measuring access. Measuring access in general practice. Focusing on the GP Access Fund national evaluation, the bi-annual data collection and the general practice workload tool. Mitchell Briggs, Programme Lead, Improving Access to General Practice, NHS England; Louise Harvey, Stakeholder Engagement Lead, Improving Access to General Practice, NHS England, Brian Niven, Technical Director, Mott Macdonald.
ICTS is a clinical trials support company that specializes in achieving superior results in research studies by building and maintaining stronger connections throughout the entire clinical trial process. Our innovative and customized communication models provide the foundation for higher quality data and results.
Tailoring programs and services to methamphetamine (Nov 15)Uniting ReGen
Presentation by Laurence Alvis & Rose McCrohan on ReGen's work developing a range of treatment responses to people seeking treatment for methamphetamine dependence.
This document reports on a survey of patients using an electronic patient health record system called Patients Know Best (PKB). 119 patients with home parenteral nutrition were recruited over 18 months to use PKB. A survey of 58 users found high satisfaction, with most finding PKB useful for contacting nurses, doctors, and dietitians. The survey results suggest patients find PKB a useful tool for managing their long-term condition and improving communication between their healthcare team.
Lauren VanEnk, MPH, Program Officer at the Institute for Reproductive Health at Georgetown University discusses conducting and using research from FBOs on the family planning services they provide in Uganda at the CCIH 2018 conference.
Bcs+ toolkit webex presentation - kg - jan 2013Saf Pac
This document discusses barriers to family planning services and introduces the Balanced Counseling Strategy Plus (BCS+) approach. It summarizes that 222 million women worldwide report an unmet need for contraception due to medical, process, and access barriers. BCS+ is an interactive counseling method that uses job aids to help providers overcome barriers by giving clients their method of choice, avoiding unnecessary restrictions, and improving the counseling process. The document outlines the BCS+ toolkit and counseling stages to provide a client-centered approach.
Creating value through patient support programsSKIM
Creating value through patient support programs. The document discusses how adopting a patient-centric approach through patient support programs can enhance patient engagement, improve adherence and outcomes, and increase brand loyalty. It provides an overview of traditional versus holistic support programs and outlines key elements such as benefits investigation, education, nursing support, and peer resources. The document also discusses frameworks for understanding patient journeys, stakeholder needs, and conducting market research to identify opportunities to intervene with support.
I HEART QM: ONE CBO’S EXPERIENCE WITH QUALITY MANAGEMENTCDC NPIN
1) Cascade AIDS Project implemented an evidence-based HIV prevention intervention called Healthy Relationships and conducted outcome monitoring with 105 participants as part of the CDC-funded Community-based Organization Behavioral Outcomes Project.
2) Retention rates for follow-up surveys at 90 and 180 days were high at 74% and 71%. Risk behaviors generally declined from baseline to follow-up.
3) Lessons learned include that community-based organizations can successfully conduct outcome monitoring, which provides opportunities to evaluate program impact and make improvements based on results.
Maximising the uptake of mental health measures from British longitudinal stu...Jennie Blows
Bridget Bryan, King's College London discusses a review of the mental health measures collected in over fifty British longitudinal studies as part of a project that aims to maximise the take up of these measures. She looks at patterns and gaps in the measurement of mental health and wellbeing in British cohorts, as well as plans for a web platform cataloguing the measures that will promote their effective use to researchers from a range of disciplines.
Shannon Ost has over 20 years of experience in behavioral health, including clinical work and leadership roles. She has a master's degree in counseling psychology and is a licensed professional clinical counselor and marriage and family therapist. Her experience includes over 8 years leading network development and operations at Magellan Health Services, where she increased the provider network by over 300%. She also has 10 years of clinical experience providing therapy services to individuals, families, and children.
Over half of patients at a rehabilitation hospital reported wanting greater involvement in their care decisions. To address this, the hospital conducted patient and family shadowing where observers followed patients to experience care from their perspective. This identified themes like explanations during rounds and involvement in discharge plans. A post-intervention survey found a statistically significant improvement in patients feeling involved in care decisions and clinically relevant improvements in understanding doctor explanations and recommending the hospital. Engaging medical leaders and balancing data with reflection time led doctors to change practices without formal rules.
Indicadores de Tratamiento y su evidencia científica.
Presentacion del Seminario “Avances en el desarrollo de indicadores e instrumentos de calidad en la atención de personas con consumo problemático de drogas”
Autor. Larry Corea. Director del Centro de Adicciones y Salud Mental de la Universidad de Toronto, Canadá
Organizador del Seminario: Conace
Community-Centered Health Systems Strengthening -- NambureteCORE Group
The document discusses N'weti's approach to community engagement and social accountability in Mozambique's health sector. It focuses on N'weti's use of the Community Score Card (CSC) method, which brings community members and health providers together to participatorily monitor health services. Through CSC processes, communities provide feedback on and score indicators like wait times, drug availability, and confidentiality. This evidence is then used to advocate for improvements. The CSC has led to better health outcomes and more responsive services in Mozambique by increasing awareness of rights, improving relationships, and contributing to behavioral changes among providers. However, challenges remain around defensive attitudes, ensuring concrete actions from decision-makers, and controlling follow-through
MyCOPDTeam Members' Attitudes Towards Telehealth During the COVID-19 PandemicJ. Michelle Cox
New research among members of MyCOPDTeam, the social network for people diagnosed with COPD, reveals perceptions of, experiences with, and preferences for telehealth during COVID-19.
Sills MR. Cardiovascular Cohorts PROM Measures Updates and Action Items. Slides for teleconference to facilitate discussion of Cardiovascular PRO Measure Selection by SAFTINet Stakeholder Community. 21 March 2012.
This document outlines a quality improvement project to increase signups for a doctor-patient portal by assisting patients during registration in person for one month, compared to registrations in the past year without in-person assistance. The portal allows 24/7 access to medical records and appointments and direct messaging with doctors. Preliminary results found that assisted registrations increased signups to 6 per day compared to no daily enrollments previously. Patient feedback was also collected verbally.
5 ways to enable greater patient support in mental healthUnify
Patient outcomes in mental healthcare can be enhanced through new technologies that place more care into the hands of patients. Communication-based technologies can reshape how services are delivered by connecting patients, providers, and real-time data to improve access to treatment, clinical management, and early intervention. This allows for more empowerment and a better experience for patients, while also making mental healthcare services more efficient and cost-effective to deliver on a local and national level.
The document outlines the overall aims and specific aims, outcomes, outcome indicators, and data collection methods for an Outcomes Monitoring Framework for a FASS Link Worker Service that provides support to kinship carers affected by a family member's alcohol or drug addiction. The overall aims are to offer a confidential kinship care service and signpost carers to identified support services based on their needs. The specific aims and outcomes relate to enabling carers to access services, speak openly about their issues, improve parenting skills, access respite services, and inform other agencies about the kinship care services available.
Are you still searching which among the possible drug and alcohol abuse treatment programs will be ideal for your loved ones addiction problem? People suffering from drug or alcohol addiction have at least two options to consider, the inpatient or outpatient treatment. Let me give you a quick tour on both treatment programs, including other issues like who can be a suitable candidate for inpatient or outpatient and what is the best option.
Using routine health data and a collaborative quality improvement approach, ART and PMTCT outcomes were improved in Tanzania. Key achievements include:
1) Training staff in Tanga region on quality improvement methods which increased the number of personnel able to analyze care processes and measure improvements.
2) Outcomes such as reduced loss to follow up, increased CD4 testing and enrollment in PMTCT and ART services were observed in Tanga.
3) Partners coordinated using common indicators, standards and a collaborative approach to quality improvement which strengthened capacity to assess quality changes and spread knowledge.
4) Routine facility data was used to identify problems, monitor performance, and evaluate quality improvements over time.
Leveraging Patient Support Programs in Biologic-Biosimilar Competitive LandscapeAlex Xiaoguang Zhu
Biologics are facing intense competition from biosimilars. In this competitive landscape, strategic levers for both branded biologics and biosimilars typically include payor strategy, promotion and new formulation. As patients become more engaged and patient-centricity is on the rise, there is an increased opportunity to leverage patient support programs as additional strategic lever. This presentation will cover five key learnings that we have uncovered while conducting multi-phase patient support program research for both branded biologics and biosimilars.
Aligning to Improve Outcomes: The Alliance to Reduce Disparities in Diabetes
A presentation from a symposium at the Centers for Disease Control and Prevention’s (CDC) Division of Diabetes Translation's (DDT) 34th annual Diabetes Translation Conference on April 11-14, 2011 in Minneapolis, Minnesota.
3.4 Measuring access - Mitchell Briggs, Louise Harvey, Brian NivenNHS England
Measuring access. Measuring access in general practice. Focusing on the GP Access Fund national evaluation, the bi-annual data collection and the general practice workload tool. Mitchell Briggs, Programme Lead, Improving Access to General Practice, NHS England; Louise Harvey, Stakeholder Engagement Lead, Improving Access to General Practice, NHS England, Brian Niven, Technical Director, Mott Macdonald.
ICTS is a clinical trials support company that specializes in achieving superior results in research studies by building and maintaining stronger connections throughout the entire clinical trial process. Our innovative and customized communication models provide the foundation for higher quality data and results.
Tailoring programs and services to methamphetamine (Nov 15)Uniting ReGen
Presentation by Laurence Alvis & Rose McCrohan on ReGen's work developing a range of treatment responses to people seeking treatment for methamphetamine dependence.
This document reports on a survey of patients using an electronic patient health record system called Patients Know Best (PKB). 119 patients with home parenteral nutrition were recruited over 18 months to use PKB. A survey of 58 users found high satisfaction, with most finding PKB useful for contacting nurses, doctors, and dietitians. The survey results suggest patients find PKB a useful tool for managing their long-term condition and improving communication between their healthcare team.
Lauren VanEnk, MPH, Program Officer at the Institute for Reproductive Health at Georgetown University discusses conducting and using research from FBOs on the family planning services they provide in Uganda at the CCIH 2018 conference.
Bcs+ toolkit webex presentation - kg - jan 2013Saf Pac
This document discusses barriers to family planning services and introduces the Balanced Counseling Strategy Plus (BCS+) approach. It summarizes that 222 million women worldwide report an unmet need for contraception due to medical, process, and access barriers. BCS+ is an interactive counseling method that uses job aids to help providers overcome barriers by giving clients their method of choice, avoiding unnecessary restrictions, and improving the counseling process. The document outlines the BCS+ toolkit and counseling stages to provide a client-centered approach.
Suzanne Hendery Embrace Transparency to Transform the Experience-Suzanne Hend...Suzanne Hendery
Suzanne Hendery, Karla Cardoza and Andy Ibbotson describe how to embrace transparency to transform the patient and member experience at the Healthcare Marketing and Strategy Summit in 2022. Renown Health, Reno, NV
Embrace Transparency to Transform the Experience HMPS 2022.pptxSuzanne Hendery
Renown Health (Reno, NV), now ranks among the best in the country for physician communication with patients, a key indicator of overall patient satisfaction. Learn how Suzanne Hendery and Dr. Rahul Mediwala and team used transparency, group inspection, adaptation and a change in data collection methods led to significant improvements in social media reviews, patient satisfaction and CG-CAPHS scores for Renown providers.
This study tested introducing the Standard Days Method/CycleBeads in Title X family planning clinics. Preliminary findings show that clients chose CycleBeads to avoid hormones and found it easy to use. Staff were trained and systems were modified to integrate CycleBeads. Over 200 clients used CycleBeads in the first year and follow up interviews found high satisfaction and correct use rates. The study aims to develop a replicable process for introducing new fertility awareness methods in clinics to expand contraceptive choice.
The document discusses a telepsychiatry program implemented in rural nursing homes to improve access to mental healthcare. The program saw success in increasing psychiatric consultations, reducing anti-psychotic drug usage, and gaining acceptance from residents, staff, and psychiatrists. Key benefits included improved quality of care, reduced hospitalizations and transportation costs, and increased psychiatrist productivity through telemedicine. Some technical, administrative, and acceptance challenges were encountered but addressed over time.
This document discusses monitoring and evaluation concepts for family planning programs. It begins by outlining session objectives related to applying M&E frameworks, indicators, and issues to family planning programs from a post-Cairo perspective. It then provides an overview of topics to be covered including family planning frameworks, implications of the Cairo agenda, indicators like contraceptive prevalence and unmet need, monitoring quality of care, and linkages between family planning and HIV. The document reviews conceptual frameworks for understanding factors influencing fertility and family planning supply. It discusses applying these frameworks for M&E by examining inputs, outputs, outcomes, and impacts. Specific indicators, data sources, and issues related to monitoring quality of care, contraceptive prevalence, unmet need,
The document summarizes research from the Robert Graham Center on telehealth projects and surveys of family physicians and residency directors. It finds that while family physicians see benefits to telehealth, adoption has been limited due to barriers like reimbursement and technology issues. A survey of family physicians found 15% had used telehealth in the past year, with higher rates in rural areas. Barriers to more use included reimbursement, costs, and preference for in-person visits.
The document summarizes findings from regional consultations with seniors and caregivers about navigating Ontario's healthcare system. Key themes emerged around primary care being disorganized and unconnected; difficulty connecting services; variable communication; disregard for family members' roles; and lack of support for those without family. The document also describes a patient experience survey in Northumberland County that found transitions between care settings often lacked coordination, communication, and inclusion of patients and caregivers in decision-making. Overall, the information suggests opportunities to improve navigation, coordination, communication and inclusion across healthcare settings from the perspectives of patients and caregivers.
This document discusses patient engagement and outlines strategies that health systems have used to increase engagement. It begins with an overview of a framework for patient and family engagement in health and healthcare. It then provides examples from various health systems of strategies they have implemented to increase engagement and discusses the results, such as improved outcomes and cost savings. Some of the key strategies discussed include shared decision making, care coordination, chronic disease management, and targeting interventions based on patient needs and activation levels. The document emphasizes that patient engagement is associated with better health outcomes, care experiences, and lower costs. It concludes that building a truly patient-centered healthcare system can improve quality in a way that benefits both patients and costs.
This file explains about Qualities and assurance about Nursing and Midwives , it is very important to know abou Qualities for the both midwives and Nurses
Social franchising and vouchers - theory of changeTheCollectivity
The document discusses quality and performance measurement in social franchising (SF) and voucher programs for family planning (FP). It outlines frameworks for measuring quality, including human rights principles. For SF, quality is measured through structure/readiness assessments, process indicators like availability of contraceptives, and outcomes like client satisfaction. Limitations include insufficient evidence on quality improvement and limited method choice. Metrics captured include facility readiness, management capacity, and service utilization. For vouchers, the theory of change is that financial access and quality improvements will increase FP use. Vouchers can positively impact many human rights principles related to FP access and quality.
Leading the Customer Experience Revolution: Baystate Health, Cleveland Clinic...Renown Health
Leading the Customer Experience Revolution. Customer experience is radically shifting to the forefront in healthcare. Examine the leadership role of marketing in driving excellence in service design, patient experience, and social engagement.
Margaret Coughlin, SVP and Chief Marketing & Communications Officer
Boston Children’s Hospital (Boston, MA); Suzanne Hendery, VP, Marketing & Public Affairs, Baystate Health (Springfield, MA); Paul Matsen, Chief Marketing & Communications Officer Cleveland Clinic (Cleveland, OH); Linda MacCracken, (Facilitator), Senior Principal, Accenture. Presented at the 2016 Healthcare Marketing & Physician Strategies Summit, Chicago, 5/22/2016
This document summarizes Krishnkumar Pandey's presentation on optimizing sample management practices at Metropolis Healthcare. The presentation covers objectives to analyze sample handling processes, turnaround times, sample integrity, and patient satisfaction. Research methodology included surveys of 50-100 patients and observations of sample handling procedures. Key findings showed high satisfaction with speed, efficiency and staff but opportunities in communication, education, integrity assurance and hygiene. Recommendations focus on improved communication, transparency, patient empowerment, hygiene commitments and embracing innovation for enhanced efficiency and patient experience. The conclusion calls for investment in patient-centric solutions to solidify leadership position through continuous improvement.
The Colorado Pediatric Collaborative (CPC) is a nonprofit partnership between an independent physician association of pediatric practices (CPP), a healthcare management organization (PHP), and Children's Hospital Colorado. CPC implements evidence-based clinical initiatives across 23 pediatric practices serving over 200,000 patients to improve quality of care. Key initiatives include asthma care, immunizations, and healthy living programs. Evaluation shows these initiatives have led to sustained improvements in clinical processes and health outcomes like reduced hospitalizations and missed school/work days for patients with asthma. CPC seeks to expand its initiatives and secure additional funding to continue its work improving pediatric care in Colorado.
This report looks at findings from web survey and depth interviews about use of the site amongst people looking for a new GP. It identifies what factors are important to people and provides feedback on some proposed new indicators.
The Southern New England Practice Transformation Network (SNE-PTN) is a collaborative effort led by two public medical schools in Massachusetts and Connecticut that offers support to primary care, specialist, and behavioral health clinicians. The goal is to improve quality of care and the financial stability of practices. SNE-PTN receives funding from the Centers for Medicare and Medicaid Services to help prepare clinicians for alternative payment models. Eligible clinicians include professionals who bill Medicare, Medicaid, or CHIP and have a National Provider Identifier, across many specialties. While there are no direct payments to practices, participation provides benefits like quality improvement support and access to resources to help practices succeed under new payment systems.
The document proposes a pilot study to investigate the feasibility of integrating behavioral health outcomes data into routine clinical practice. The study would measure how frequently providers collect outcomes data from patients and enter it into the health records system. It would also survey patients and providers on their perceptions of the value of receiving feedback on treatment progress. If found feasible, a follow-up study would assess the quality and cost impacts of incorporating outcomes monitoring more broadly.
Similar to Lauren-VanEnk-Session-2B-CCIH-2017 (20)
The document provides an overview of various organizational development concepts such as strategic planning, operational planning, governance, mission and vision statements, resource development, and human resources management. It discusses the purpose and components of strategic and operational planning, the importance of governance structures, how to develop mission and vision statements, and considerations for resource development and human resources management. The overall document serves as a useful reference for understanding different aspects of organizational capacity assessment and development.
This tool guides organizations through a capacity assessment, which will help local organizations assess and strengthen their institutional capacity and be able to compete for and secure international funding. Areas of assessment include governance, administration, human resource management, financial management, organizational management, and program management.
This presentation explores USAID's efforts to accelerate progress to end Tuberculosis (TB), the Global Accelerator to End TB, and how the agency is working with local organizations to fight TB.
The New Partnerships Initiative (NPI) aims to diversify USAID's partner base by engaging new and underutilized local partners, especially locally established organizations, through various partnership approaches. NPI prioritizes programs that show measurable impact and incentivize reform. It allows bureaus and missions to choose partnering approaches and target multiple types of organizations. NPI will provide direct awards and sub-awards to new/underutilized local partners, including locally established partners, and direct awards to partners who can leverage private/non-USG funding. It innovates in assistance approaches and award types to lower barriers and promote co-design with partners. NPI is currently finalizing demonstration projects in various countries and regions including
Dr. Monique Wubbenhorst, Deputy Assistant Administrator, Bureau for Global Health, USAID covers the agency's mission and how they address treatment and prevention of disease, with a focus on strengthening partnerships with faith-based organizations.
This presentation covers the USAID Office of Maternal, Child Health and Nutrition; the Office of Health Systems; Office of Population and Reproductive Health; and the Center for Innovation and Impact.
USAID's Dianna Lightfoot explores examples of successful faith-based organization partnerships with USAID and shares resources to help organizations partner with USAID.
This document provides information about various initiatives at the United States Agency for International Development (USAID). It discusses USAID's Journey to Self-Reliance, Transformation, and New Partnerships Initiative. It also summarizes USAID's policy on working with religious organizations, stating that religious groups are eligible for funding, selection cannot be based on religious affiliation, and funds cannot support explicitly religious activities like worship. The document directs the reader to USAID's website for more information on these topics.
This document discusses embedding care into health systems through the Strive to Thrive initiative. The initiative developed a rapid assessment tool to evaluate six areas (clinic services, health workers, supplies, health data, financing, and governance) as well as care, connection to the health system, and community involvement. Assessments have been conducted at over 20 sites. The dashboard measures care through questions about respecting patient rights, listening to concerns, and satisfaction with quality and privacy of services. Americares also embeds care by protecting health workers, providing mental health support, and addressing gender-based violence.
In this interactive session, known as a Flash Presentation, speakers gave a brief PowerPoint presentation followed by a poster session and Q&A. Speakers included Lebo Mothae, Mpub, Executive Director, Christian Health Association of Lesotho; Generose Mulokozi, PhD, ASTUTE Team Leader, IMA World Health; Wilma Mui, MPH, Program Associate, World Faiths Development Dialogue; Norest Hama, MSc, Health Technical Manager, World Vision International Zimbabwe; and Simon Ssentongo, BS Econ and Stats, Uganda Protestant Medical Bureau.
In recognition of World AIDS Day, 2018, Vice President Pence announced that the United States government, through PEPFAR, will invest $100 million to address key gaps toward achieving HIV epidemic control and ensuring justice for children, including by leveraging the unique capacities and compassion of faith-based organizations and communities. CDC's Susan Hillis covers PEPFAR's Faith and Community Initiative to make this achievable.
Deborah Kaliel of PEPFAR shares the program's achievements in getting people on HIV treatment and explains the program's focus on working with local partners and to reach people affected by HIV/AIDS.
Joan Littlefield, BSN, MPH, MBA, Director of Asia and Eurasia Programs, Americares shares how Americares initiated mental health training for doctors, nurses and health workers in areas at risk for natural disasters in the Philippines.
Best-selling author and poverty alleviation expert Brian Fikkert, PhD of the Chalmers Center for Economic Development explores how even tiny Christian ministries have the capacity to advance high-impact interventions to bring lasting change.
Ruth Dykstra, Public Health Graduate Student shares a study by Grand Canyon University of 10 holistic health models and the impact of faith-based global development to integrate the spiritual determinants of health into programming.
Mwai Makoka, MBBS, Program Executive for Health and Healing at the World Council of Churches dives into case studies of health-promoting churches, including churches in Tonga, Kenya, South Africa and North Carolina.
This document discusses governance, leadership, and management in faith-based organizations (FBOs). It defines governance as vision, purpose and values, authority, laws and statutes. Leadership is defined as guidance, direction, and supervision to create an inspiring vision. Management is the process of controlling people and things to meet goals using agreed systems. Good governance principles include rule of law, transparency, accountability, and inclusiveness. The document then discusses the Zimbabwe Heads of Christian Denominations Council and its structure and roles in providing health care, education, advocacy, and humanitarian aid through its member organizations. It outlines the strategic plans, management structures, and financing strategies of the organization.
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This slide is very helpful for physiotherapy students and also for other medical and healthcare students.
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3. Uganda Protestant
Medical Bureau (UPMB)
Uganda Catholic
Medical Bureau (UCMB)
• Belong to a network of private not-for-
profit service delivery institutions in
Uganda
• Provide ~35% of health services and
70% of health training institutions
4. Exit
interview
(Mar-Apr)
3m follow
up (Jun-Jul)
6m follow
up (Sept-
Oct)
Methodology
Client Follow-up Interviews
N=310
UCMB=196, UPMB=114
Research Objectives
1. Describe the experience of clients receiving family planning services from
UCMB and UPMB facilities from a quality of care perspective.
2. Describe the behavior of new family planning users who receive counseling
at UCMB or UPMB facilities.
3. Understand couple perceptions, attitudes, and behaviors related to family
planning.
RESEARCH DESIGN
5. CLIENT KNEW THE SITE WAS AFFILIATED WITH THE
[CATHOLIC/PROTESTANT] CHURCH
n=310
88%
12%
Yes
No
6. RELIGIOUS AFFILIATION OF CLIENTS
Catholic n=196
Protestant n=114
57%
24%
8% 10%
1% 1%
29%
48%
7%
4%
11%
0%
Catholic Church of Uganda
(Anglican)
Pentecostal Muslim Seventh Day
Adventist
Other
Catholic Protestant
7. WHY CLIENTS CHOSE THIS FACILITY
n=310
30%
36%
50%
15%
67%
42%
13%
18%
Closest facility
Provides the best care
Offers services needed
Received care here in the past
Protestant Catholic
8. CLIENT PERCEPTIONS:
INTERPERSONAL SKILLS
Catholic Protestant
Provider treated client respectfully
100% 100%
Others could not overhear what was said during
counseling 95% 71%
Provider listened attentively
100% 100%
Client felt comfortable asking questions during the
counseling session 100% 98%
Client believes information shared will be kept secret
92% 60%
9. CLIENT PERCEPTIONS:
HEALTH & PERSONAL HISTORY
Catholic Protestant
Provider asked whether or not client would like children in
the future 58% 80%
Provider asked about partner’s attitude toward using a
family planning method 65% 21%
Provider asked what client already knew about family
planning methods 74% 81%
Provider asked what concerned the client about using a
family planning method 57% 78%
Provider acknowledged and responded to client’s concerns
99% 89%
10. CLIENT PERCEPTIONS:
METHOD INFORMATION & FOLLOW UP
Catholic Protestant
Provider explained how to use selected method correctly
100% 99%
Provider described possible side effects or problems with
using the family planning method 86% 91%
Provider asked client to repeat important instructions
98% 75%
Provider explained that this method does not provide
protection from HIV or STIs 82% 87%
Client felt they received the information needed to make a
good choice about which method to use 96% 96%
Provider told client she could switch to another method if not
satisfied 81% 95%
11. INFORMED CHOICE:
DID PROVIDERS DISCUSS ALL METHODS WITH THE CLIENT?
100%
92%
89%
52% 51%
58%
55% 54%
45%
40%
33%
95%
37%
75%
86%
75%
97%
73%
84%
91%
46% 46%
SDM TwoDay
Method
LAM COC pill POP pill Injectables IUD Implants Condom Female
sterilization
Male
sterilization
Catholic ProtestantCatholic n=196
Protestant n=114
12. PROVIDERS WHO TALKED ABOUT IMPLANTS
71%
11%
64%
88%
80%
85%
Catholic Site 1 Catholic Site 2 Catholic Site 3 Protestant Site 1 Protestant Site 2 Protestant Site 3
13. FAMILY PLANNING METHOD DECISION
MAKING: METHOD PREFERENCES
48%
38%
16%
39%
52%
10%
No specific method in mind Specific method in mind:
Received
Specific method in mind:
Did not receive
Catholic ProtestantCatholic n=196
Protestant n=114
14. FAMILY PLANNING METHOD DECISION MAKING:
REASONS FOR SELECTING AN ALTERNATIVE
n=43
*Respondents could select more than one option
47%
44%
9%
19%
3%
0%
82%
0%
36%
0%
0%
9%
Changed mind after listening to provider
Did not meet screening criteria
Found out about new methods during counseling session
Provider recommended another method
Method never available at health center
Preferred method that can be used without partner's
knowledge
Protestant Catholic
15. SATISFACTION WITH COUNSELING
Catholic n=196
Protestant n=114
33%
54%
57%
41%
9%
3%
1%
3%
1%
0%
Catholic
Protestant
Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied
16. CONCLUSION
• Site selection: Clients were aware of religious
affiliation and services offered by sites
• Counselling skills: Providers performed well with
interpersonal skills and FP information, improvement
needed in assessing clients’ history and fertility
intentions
• Informed choice: Protestant providers
outperformed Catholic providers, though all could
use improvement
• 1 Catholic site underperforming compared to others
• Method access: Most clients received their method
of choice or had no preference
• Top reasons for not receiving method of choice included:
changed mind after listening to the provider and not
meeting the screening criteria for the method
• Satisfaction: Most clients were satisfied with their
counseling experience