Infosys emphasizes training and development as a core value, with a dedicated education and research center in Bangalore capable of training 1000 software engineers at once. New recruits undergo a comprehensive 14.5-week training program covering corporate culture, foundational skills, and technical courses, while ongoing education opportunities are available for current employees. The company assesses training needs through management input, planning meetings, and evaluates skills requirements to align with future projects.

1. Case Study : Training in action at infosys

2. Prepared By
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Manu Melwin Joy
Assistant Professor
Ilahia School of Management Studies
Kerala, India.
Phone – 9744551114
Mail – manu_melwinjoy@yahoo.com

3. Case study - Infosys
• Infosys is one of India’s leading
information technology
services companies.
• The top management of
Infosys has always placed a
strong emphasis on training
and development.

4. Case study - Infosys
• The education and research center
housed in the company’s headquarters
in Bangaluru can train 1000 software
engineers simultaneously.
• It comprises fully equipped
classrooms, labs with video –
conferencing units, individual faculty
rooms and a 30,000 square foot library
with a capacity of 10,000 books.

5. Case study - Infosys
• The education and research
department of Infosys offers
courses in business, e –
commerce, data base
management and many more.
• Full time faculty teaches 75 %
of these courses, professionals
teach 10 % and outside
vendors offer the rest of the
courses.
• The full time faculty comprises
40 individuals from academics
and industry.

6. Case study - Infosys
• All fresh technology recruits of
the company receives 14.5
weeks of training.
• This includes three days of
orientation (eg: corporate
culture, customers), five weeks
of foundation courses (eg:
programming, system
development, interpersonal
skills), seven weeks of
technology courses(eg: C++,
UNIX, HTML), and two weeks
of group projects.

7. Case study - Infosys
• Training is also provided as a part
of continuing education.
• Beyond entry level training,
people may nominate themselves
for the scheduled courses.
• Close to 100 courses are offered
each quarter, with varying
duration of one day to six days.
• Most courses are presented in
classrooms, some in laboratories.
• In addition, courses may be
offered on request.

8. Case study - Infosys
• Company assesses the training
needs through various mechanisms.
• Segment wise technology
requirements are determined by
the management and
communicated to the education
and research department.
• For example, the E&R department
may be informed of the
requirement for 500 people with
knowledge in internet technology in
the near future.
• Specific skills needs such as
interfacing with microsoft or Java
may be determined through a
deeper analysis.

9. Case study - Infosys
• Regular planning meetings are also held
to assess training needs. In these
meetings, the expected projects for the
coming years are forecasted.
• These projections determine skill
requirements ( Eg: 300 to 400 project
managers for 500 projects).
• Based on current skill availability and
skill demand, training need is
determined.

10. Case study - Infosys
• Infosys also offers
training and
development support to
academic institutions by
providing exposure to
industry, in the forms of
sabbaticals at Infosys,
training programs and
sharing courseware.