Infosys is one of India’s leading information technology services companies. The top management of Infosys has always placed a strong emphasis on training and development.

1. Case Study : Training in action at infosys

2. Prepared By
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Manu Melwin Joy
Assistant Professor
Ilahia School of Management Studies
Kerala, India.
Phone – 9744551114
Mail – manu_melwinjoy@yahoo.com

3. Case study - Infosys
• Infosys is one of India’s leading
information technology
services companies.
• The top management of
Infosys has always placed a
strong emphasis on training
and development.

4. Case study - Infosys
• The education and research center
housed in the company’s headquarters
in Bangaluru can train 1000 software
engineers simultaneously.
• It comprises fully equipped
classrooms, labs with video –
conferencing units, individual faculty
rooms and a 30,000 square foot library
with a capacity of 10,000 books.

5. Case study - Infosys
• The education and research
department of Infosys offers
courses in business, e –
commerce, data base
management and many more.
• Full time faculty teaches 75 %
of these courses, professionals
teach 10 % and outside
vendors offer the rest of the
courses.
• The full time faculty comprises
40 individuals from academics
and industry.

6. Case study - Infosys
• All fresh technology recruits of
the company receives 14.5
weeks of training.
• This includes three days of
orientation (eg: corporate
culture, customers), five weeks
of foundation courses (eg:
programming, system
development, interpersonal
skills), seven weeks of
technology courses(eg: C++,
UNIX, HTML), and two weeks
of group projects.

7. Case study - Infosys
• Training is also provided as a part
of continuing education.
• Beyond entry level training,
people may nominate themselves
for the scheduled courses.
• Close to 100 courses are offered
each quarter, with varying
duration of one day to six days.
• Most courses are presented in
classrooms, some in laboratories.
• In addition, courses may be
offered on request.

8. Case study - Infosys
• Company assesses the training
needs through various mechanisms.
• Segment wise technology
requirements are determined by
the management and
communicated to the education
and research department.
• For example, the E&R department
may be informed of the
requirement for 500 people with
knowledge in internet technology in
the near future.
• Specific skills needs such as
interfacing with microsoft or Java
may be determined through a
deeper analysis.

9. Case study - Infosys
• Regular planning meetings are also held
to assess training needs. In these
meetings, the expected projects for the
coming years are forecasted.
• These projections determine skill
requirements ( Eg: 300 to 400 project
managers for 500 projects).
• Based on current skill availability and
skill demand, training need is
determined.

10. Case study - Infosys
• Infosys also offers
training and
development support to
academic institutions by
providing exposure to
industry, in the forms of
sabbaticals at Infosys,
training programs and
sharing courseware.