1. TESS DE MARZO
Administrative Professional
How I Help
Manage time and efficiencies: In a short period of time, I will have ample
understanding of your business, your competitors and the issues that impact the
company's earnings and profitability. I can take on a significant amount of work off your
plate so you can focus on the big picture. I will keep track of and organize information
such that you are always well informed and your team is consistently aligned with your
direction and priorities. I will have all necessary information and materials provided to
you in advance of your meetings and appointments.
Communication and Relationships: I am a take-charge person and will ensure we
maintain our communication lines regularly. A strong communicator with a deep
understanding of human dynamics, I am able to relate with people at all levels of an
organization and achieve cooperation easily. I have a strong work ethic and build trust
with staff allowing me to be their link to you.
Continuity: When you are away from the office, I can carry on with your day to day
work and stick handle anything that pops up unexpectedly. I will access the appropriate
staff, team and resources needed to manage any crisis or issue that need immediate
attention.
Risk management: My broad knowledge and experience in identifying potential risks
that may negatively impact the organization is valuable. I act upon problematic
behaviors and situations promptly and ensure they are addressed appropriately. I
manage documentation judiciously to ensure all data required for business controls,
audit checks and tracking of client and operational matters are easily accessible. I will
give you ample heads up if I feel that there is a concern needing your personal and
prompt attention.
Build customer loyalty: I listen to the client and act on their complaints and feedback
ensuring they are addressed promptly and correctly. I build positive relationships easily
and leverage this strength to improve customer relationship management.
Specialties: Knowledge of the Financial Services, Insurance, Health and Non-Profit
Industries; Technology, Calendar Management, International Travel, Business
Intelligence, Report Production, Powerpoint Presentations, Spreadsheets, Events
Planning .