Social learning is natural, effective and can be low-cost. It's no wonder so many organizations are keen to embrace it. But most already have a Learning Management System (LMS) in place. Can the two be reconciled? Can collaborative, informal discursive learning fit with the course- and resource-based approach of the LMS?
• Could the LMS and social learning clash?
• Why collaborative learning is worth embedding into workplace learning
• 5 top tips for adding social learning to your learning
• Measuring success - which metrics to choose?
• Ensuring learners and managers are clear about collaboration
6. SOCIAL LEARNING IS NOT
• About tools only
• New
• Replacing formal learning
• Exclusively informal
• e-Learning
http://www.flickr.com/photos/tomkaz/513482576/sizes/o/in/photostream/
7. SOCIAL LEARNING IN A NUTSHELL
Social Media
Social Learning
Networking
User Generated
Content
Collaboration Share
8. COULD THE LMS & SOCIAL
LEARNING CLASH?
COULD THE LMS
& SOCIAL LEARNING CLASH?
9. PLAY COMPLEMENTARITY
LMS Social Media Tools
Push / Directed Pull / Emergent
Read Write
Expert Generated Content Learner Generated Content
Individual Collaborative
CMS Wikis
Keywords Tags
Curriculum Flows
10. SOCIALIZE YOUR LMS
http://www.flickr.com/photos/rosiesherry/
4203784937/
11. SOCIAL LMS vs. SOCIAL NETWORK
Social LMS Social Network
Learning resource
Practices
or program
• Tag • CoPs
• Rate • Competency catalogue
• Comment • Experts Directory
• Share / Forward
http://www.flickr.com/photos/txdragonfly11/6067983361/sizes/l/in/photostream/
12. WHY COLLABORATIVE LEARNING IS
WORTH EMBEDDING INTO WORKPLACE
LEARNING?
WHY COLLABORATIVE LEARNING IS WORTH
EMBEDDING INTO WORKPLACE LEARNING
13. #1
DON’T MISS
THE TRAIN
http://www.flickr.com/photos/sonofgroucho/1558798578/sizes/l/in/photostream/
21. #2 #2 MAKE IT SAFE
MAKE IT SAFE
http://www.flickr.com/photos/71033589@N06/6505492735/sizes/l/in/photostream/
22. #3 ADDRESS YOUR LEARNING GOALS
#3 FIRST
ADDRESS YOUR
LEARNING GOALS FIRST
http://www.flickr.com/photos/joelstewart/6098532465/sizes/l/in/photostream/
23. #4 EVOLVE TO LEARNING COMMUNITY
#4 MANAGEMENT
EVOLVE TO LEARNING
COMMUNITY MANAGEMENT
27. WHY TO MEASURE
• To propose a relevant content matching
learner expectations
• To improve the integration of social media
into your learning strategy
• To improve the usage of tools by users,
experts & trainers
28. WHAT TO MEASURE?
• Who are the users?
• What do they consume?
• How many do you engage?
• How do you reach them?
29. WHAT TO MEASURE
To evaluate your strategy To evaluate the quality &
globally: relevance of each content:
• Bounce rate • Unique page view
• Unique visitors • Time on page
• Referring traffic • Total pages view
• Total size of community
Conversation rate (comment)
Amplification rate (share)
Applause rate (like)
30. WHICH METRICS?
• # groups • # comments per post
• # connections • # links shared vs. viewed
• # clicks per visit • # like
• # pages viewed per visit / • # users vs. # contributors
time spent per visit • Evolution of tagcloud
• # followers • Top contributors
• # posts, • # users vs. # contributors
• Most used keywords • Users:
• Date of last post / age, gender, location, lan
comment guage, job, seniority…
31. WHICH METRICS?
• Visits
• Links
For a blog • Visitors
• RSS subscribers
• Comments
• Views
• Video posts
• Like
For a video channel • Comments
• Embeds/Share
• Subscribers
• Link-thrus
• Followers
• Retweets
• @ tweets
For a microblog • General tweets
• Link-thrus
• Mentions
• Listings
• Fans
• Interactions
For a network • Mentions
• Onsite Likes
• Content Shares
32. HOW TO GET THESE METRICS?
Social Monitoring tool integrated to your LMS or
not
Learner / Trainer / Managers surveys:
• How did it help or hinder the learning experience?
• Was it easy or difficult to use, explain to others and
get participant involvement?
• What was their perception of the results gained from
using a social tool?
Development / Performance reviews
33. ENSURING LEARNERS & MANAGERS
ARE CLEAR ABOUT COLLABORATION
ENSURING LEARNERS AND MANAGERS
ARE CLEAR ABOUT COLLABORATION
34. TOP TIPS
• Learners are already familiarized with
SoMe
• Social Learning is of great help for HR and
L&D
• A new role is emerging for L&D
In the future, how will we take benefit of all
these data?