Internet Marketing Seminar
10:30-13:00 |Part 5 |Driving
   traffic to your website:

How to find customers online?
The funnel

                Exposure



                 Activation



             Interest / Desire


               Relationship /
                Permission


                Purchase


                   Repeat
                  purchase
What do you want your targets to do?
        How much are you willing to pay?
             Branding/
             Awareness   Email
                         signup    Profiled
                                   Signup     Trial
Banner                                        signup    Trial
                                                        buy     Purchase
Video

Blogs                                                                      CPO
                                                                           = £$€ ?
Affiliates

Email                             CPI/CPL
                                  = £$€ ?       • Measure conversions
                                                • Monitor successes
Consider payment models

 Investments
 Fixed price for placement?
 Investment + price to seed/drive traffic?

 Performance based payment?
 Pay per click (PPC), per for exposure (PPM)
 Pay per lead, pay per order?
 Pay to acquire X number of leads?
SEXY? NON SEXY?
SEXY? NON SEXY?
Get busy checking the motor

 Focus on your target group and
its need
 Work actively with your content
 Align your sales process with
the presumed/documented
buying process
 Experiment to learn and improve    Offer/message first, then copy,
 ROMI must be central              then ”creative”
 Use flowcharts. ALWAYS             Test, test, test – if possible
 Online/offline in combination      Differentiate your messages
                                     Be creative to achieve results –
                                    not to win fancy awards or the
                                    admiration of your peers
                                     Your CEO doesn’t know
                                    Do not leave anything
                                         to chance
Media instrumentation and
  course of interaction:
How to attract customers
          online
Focus on your flow
                                            Sell
                                          process


      Traffic          Landing            Dialogue
      drivers           page              process
                   The Moment
                   of Truth



     More media
     investments                                 Action
than you can imagine            Confirm
                                               confirming
                                 page
 are wasted due to a                             choice
   poor acquisition
 conversion process,
   rather than poor
    media planning
Capture data
Limit your MWR’s
(c) Michael   12
Offer choices
In this case both
membership types
were offered free
of charge!
Your online media mix
           Search



                                 •Banners
                      Adds       •Text links
                                 •Etc.

                                      •Blogs
                           Social     •Social
                           media       networks
                                      •Video

                                      • Traditional
                          Online PR     media
                                      • Social media



                      Web-
                    properties



                      •Email marketing
                      •Mobile marketing
           Push
                      •DM Twitter
          DM/IM
                      •DM Social
                       networks
Advertising on sites

                        • Place banners, links on
                        general interest sites
                        • Place banners, links, advertorials
                        on niche sites




    Affiliate marketing
    Bring your message to potentially
    thousands of websites
    Pay based on performance only
Engage me – surprise me
Innovate and disrupt
Bad bad banner




More than 500.000 banner
impressions in targeted emails
returned 2 signups each
valued at € 200.
Search engines

                              Pros/Cons SEO
                              - Everybody can and
                              should participate
                              -Few are able to achieve
           Organic search     critical mass
            produced one      - Irrelevant traffic
          order at € 30.000
                              Pros/Cons SEM
                              - Long tail keyword may
                              benefit, but volume may
                              be a problem
                              - Few are able to achieve
                              critical Mass
                              - In some industries
                              AdWords and similar is
                              VERY competitive
Work with these elements

 Rather than:
 http://www.bankofcyprus.com/main/main.a
 spx?id=82 – use
 bankofcyprus.com/creditcard

 Page titles
 Keywords
 Meta descriptions
1. Top left is by far most
valuable area of search result
page




(c) Michael            22
AdWords
Overall viewing behavior
    search
What information in the abstract is most useful?
Percentage of time spent viewing each part of abstract
Title: 30%
Snippet: 43%
Category: 0.3%
URL: 21%
Other: 5% (includes, cached, URL: 21.1%        Other: 5.3%
similar pages, description)

                                                       Title: 30.5%



                                                     Category: 0.3%
                              Snippet: 42.8%
Pay Per Click Advertising –
Creating Ads
Managing Google Adwords
Tips SEO / SEM

 List of keywords
 Test different adds and how they convert
 Start with Google Adwords, get experience –
    move onto other platforms
   Optimize your website for search engines (be
    sure your CMS is optimized for SE)
Permission Email marketing

 Permission based email marketing
 should be at the heart of your online
 marketing mix
  Works for all industries, in all markets
  Thought to be inexpensive ….
  Challenging, fun to work with, easy to
   test creative/offers/messages etc.
Email is evolving
               Pull email


                RSS feeders




              Permission emails
                   (push)




(c) Michael                       29
Online PR



            Online PR
            - Powerful if your message is
            relevant
            - Particularly powerful if you have
            access to a network of bloggers
Blogging

 Inexpensive and
  effective
 Seeding and time
  to achieve critical
  mass is an issue
 Surprising things
  happen
 Must integrate
  blog to website
The new black
NEWS FLASH
Social networking
and social media
here to stay

How are you going
to tap into these
new channels?


                    33
Cost effective?
Advertising on social network
community platforms



Facebook
Targeted advertising
Volume issues in many
countries



                        Linkedin
                        Targeted advertising
                        Quite expensive
Facebook test campaign
                      Targeted college graduates
                         25-49 years of age in
                            Cyprus & Egypt




             316.000 impressions     ROMI
                  234 clicks         USD Y
                   X sales         USD Z/each
Compare that to an add in a
  commercial email newsletter


18.000 recipients     USD 600
75 clicks (0,42%)      USD 8
     2 sales        USD 300/each
Engage through group or fan
pages




                     - Value creation
                     - Content
                     - Frequency
                     - Engagement tactics




                       39
Engage through your own
custom made application




                         Ooops !




(c) Michael         40
Building your own groups on
social networking platforms
• Build it
• Test it
• Publish content
and attract content
• SEED-SEED
• Engage
• Expand or close
What about Twitter?


              - Twitter can drive trafic
              - Twitter can sell stuff
              - But Tweet super frequency
              essential
              - Large # of RELEVANT
              followers crucial
Blog post: Is this the best TV
commercial…




                                 45
Case study
Using video on You Tube to
drive traffic




(c) Michael           46
Link to
 blog




          47
Organic search placement
                       YouTube




# 1 and # 5 on Google for
”fleggaard commercial”

REMEMBER
- placement on external sites
may influence your search
ranking and how people
experience you for the first
time

                       Blog




                                 48
Top 10 search terms that week

Full circle




                           49
Your own video
Video tools

 A decent camera or Flip Video
 Tubemogul.com – upload to many
  sites + stats
 Blip.tv – your own player + stats
 Editing software – Cyperlink
  Powerdirector (less than € 100)
Tips for getting your video out
here
 Send me an email
 mln@fokusintegrated.com to get the
 valuable 2 page DIY mini-guide in
 January 2010
More information

 Free marketing trends report and
  newsletter here:
  http://www.fokusintegrated.com/meemoo2/

 Follow on Twitter here
  http://www.twitter.com/michaelleander

 Contact Michael Leander, connect on
  LinkedIn, Facebook, Xing etc:
  mln@fokusintegrated.com
  +45 27 28 29 53

Cairo Day2 Part5 Driving Traffic Pub

  • 1.
    Internet Marketing Seminar 10:30-13:00|Part 5 |Driving traffic to your website: How to find customers online?
  • 2.
    The funnel Exposure Activation Interest / Desire Relationship / Permission Purchase Repeat purchase
  • 3.
    What do youwant your targets to do? How much are you willing to pay? Branding/ Awareness Email signup Profiled Signup Trial Banner signup Trial buy Purchase Video Blogs CPO = £$€ ? Affiliates Email CPI/CPL = £$€ ? • Measure conversions • Monitor successes
  • 4.
    Consider payment models Investments Fixed price for placement? Investment + price to seed/drive traffic?  Performance based payment? Pay per click (PPC), per for exposure (PPM) Pay per lead, pay per order? Pay to acquire X number of leads?
  • 5.
  • 6.
  • 7.
    Get busy checkingthe motor  Focus on your target group and its need  Work actively with your content  Align your sales process with the presumed/documented buying process  Experiment to learn and improve  Offer/message first, then copy,  ROMI must be central then ”creative”  Use flowcharts. ALWAYS  Test, test, test – if possible  Online/offline in combination  Differentiate your messages  Be creative to achieve results – not to win fancy awards or the admiration of your peers  Your CEO doesn’t know Do not leave anything to chance
  • 8.
    Media instrumentation and course of interaction: How to attract customers online
  • 9.
    Focus on yourflow Sell process Traffic Landing Dialogue drivers page process The Moment of Truth More media investments Action than you can imagine Confirm confirming page are wasted due to a choice poor acquisition conversion process, rather than poor media planning
  • 10.
  • 11.
  • 12.
  • 13.
    Offer choices In thiscase both membership types were offered free of charge!
  • 14.
    Your online mediamix Search •Banners Adds •Text links •Etc. •Blogs Social •Social media networks •Video • Traditional Online PR media • Social media Web- properties •Email marketing •Mobile marketing Push •DM Twitter DM/IM •DM Social networks
  • 15.
    Advertising on sites • Place banners, links on general interest sites • Place banners, links, advertorials on niche sites Affiliate marketing Bring your message to potentially thousands of websites Pay based on performance only
  • 16.
    Engage me –surprise me
  • 17.
  • 18.
    Bad bad banner Morethan 500.000 banner impressions in targeted emails returned 2 signups each valued at € 200.
  • 19.
    Search engines Pros/Cons SEO - Everybody can and should participate -Few are able to achieve Organic search critical mass produced one - Irrelevant traffic order at € 30.000 Pros/Cons SEM - Long tail keyword may benefit, but volume may be a problem - Few are able to achieve critical Mass - In some industries AdWords and similar is VERY competitive
  • 20.
    Work with theseelements  Rather than: http://www.bankofcyprus.com/main/main.a spx?id=82 – use bankofcyprus.com/creditcard  Page titles  Keywords  Meta descriptions
  • 21.
    1. Top leftis by far most valuable area of search result page (c) Michael 22
  • 22.
  • 23.
    Overall viewing behavior search What information in the abstract is most useful? Percentage of time spent viewing each part of abstract Title: 30% Snippet: 43% Category: 0.3% URL: 21% Other: 5% (includes, cached, URL: 21.1% Other: 5.3% similar pages, description) Title: 30.5% Category: 0.3% Snippet: 42.8%
  • 24.
    Pay Per ClickAdvertising – Creating Ads
  • 25.
  • 26.
    Tips SEO /SEM  List of keywords  Test different adds and how they convert  Start with Google Adwords, get experience – move onto other platforms  Optimize your website for search engines (be sure your CMS is optimized for SE)
  • 27.
    Permission Email marketing Permission based email marketing should be at the heart of your online marketing mix Works for all industries, in all markets Thought to be inexpensive …. Challenging, fun to work with, easy to test creative/offers/messages etc.
  • 28.
    Email is evolving Pull email RSS feeders Permission emails (push) (c) Michael 29
  • 29.
    Online PR Online PR - Powerful if your message is relevant - Particularly powerful if you have access to a network of bloggers
  • 30.
    Blogging  Inexpensive and effective  Seeding and time to achieve critical mass is an issue  Surprising things happen  Must integrate blog to website
  • 31.
  • 32.
    NEWS FLASH Social networking andsocial media here to stay How are you going to tap into these new channels? 33
  • 33.
  • 34.
    Advertising on socialnetwork community platforms Facebook Targeted advertising Volume issues in many countries Linkedin Targeted advertising Quite expensive
  • 35.
    Facebook test campaign Targeted college graduates 25-49 years of age in Cyprus & Egypt 316.000 impressions ROMI 234 clicks USD Y X sales USD Z/each
  • 36.
    Compare that toan add in a commercial email newsletter 18.000 recipients USD 600 75 clicks (0,42%) USD 8 2 sales USD 300/each
  • 37.
    Engage through groupor fan pages - Value creation - Content - Frequency - Engagement tactics 39
  • 38.
    Engage through yourown custom made application Ooops ! (c) Michael 40
  • 39.
    Building your owngroups on social networking platforms
  • 40.
    • Build it •Test it • Publish content and attract content • SEED-SEED • Engage • Expand or close
  • 41.
    What about Twitter? - Twitter can drive trafic - Twitter can sell stuff - But Tweet super frequency essential - Large # of RELEVANT followers crucial
  • 42.
    Blog post: Isthis the best TV commercial… 45
  • 43.
    Case study Using videoon You Tube to drive traffic (c) Michael 46
  • 44.
  • 45.
    Organic search placement YouTube # 1 and # 5 on Google for ”fleggaard commercial” REMEMBER - placement on external sites may influence your search ranking and how people experience you for the first time Blog 48
  • 46.
    Top 10 searchterms that week Full circle 49
  • 47.
  • 48.
    Video tools  Adecent camera or Flip Video  Tubemogul.com – upload to many sites + stats  Blip.tv – your own player + stats  Editing software – Cyperlink Powerdirector (less than € 100)
  • 49.
    Tips for gettingyour video out here  Send me an email mln@fokusintegrated.com to get the valuable 2 page DIY mini-guide in January 2010
  • 50.
    More information  Freemarketing trends report and newsletter here: http://www.fokusintegrated.com/meemoo2/  Follow on Twitter here http://www.twitter.com/michaelleander  Contact Michael Leander, connect on LinkedIn, Facebook, Xing etc: mln@fokusintegrated.com +45 27 28 29 53