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- Dallas/Fort Worth Area, United States
- Work Experience AI Practice Leader | AVP
- Website www.matthew-j-smith.com
- About Helping companies benefit from advanced and transformative technologies has been Matt’s career mission. Continuing that theme, at Cognizant he is global leader for Experience AI, a specialized practice enabling brands to better serve their customers through uniquely personalized and contextual natural language applications. This industry recognized team provides a breadth of services to help clients develop a Customer First conversational strategy, operationalize and scale their solutions and ensure the privacy, security and trust of their customers. Solutions include virtual assistants, chatbots, intelligent messaging and voice enabled devices and IoT products.
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