Butler I.T. Office in the Cloud - Hosted PBX Features
•
2 likes•1,998 views
The Butler I.T. Office in the Cloud includes many cloud features including Hosted PBX. The Hosted PBX system saves businesses about 50% from regular telephone company charges. It can be bundled with Exchange Email, MS Office 365, File Sharing, Security and much more.
More Related Content
What's hot
What's hot (20)
Similar to Butler I.T. Office in the Cloud - Hosted PBX Features
Similar to Butler I.T. Office in the Cloud - Hosted PBX Features (20)
Recently uploaded
Recently uploaded (20)
Butler I.T. Office in the Cloud - Hosted PBX Features
- 1. Hosted PBX • What Is It? • What Features Does It Have? • How Will It Help My Business? 1 +1 972-292-9200 corpoffice@butlerit.com Office in the Cloud by Butler Information Technologies, Inc. An integrated feature of Office in the Cloud
- 2. Office in the Cloud 2 +1 972-292-9200 corpoffice@butlerit.com Office in the Cloud by Butler Information Technologies, Inc. Hosted PBX
- 3. Hosted PBX 3 Hosted PBX delivers an enterprise-grade phone system to small and medium-sized businesses via the cloud. It lowers your costs, helps employees communicate better, and helps ensure a Worry-Free Experience™ that keeps you focused on sales. +1 972-292-9200 corpoffice@butlerit.com Office in the Cloud by Butler Information Technologies, Inc.
- 4. Packaging 4 Each User Gets: • 1 line of service • Voicemail, DID, Ext • FollowMe • 1 Webfax • Unlimited free calling in the U.S. • The phone of their choice (pricing varies by model) Each Customer (Company) Gets: • 1 Auto Attendant • 1 Conferencing Bridge with 200 free minutes per month Optional (monthly): • Lobby phone - with unlimited local and 3 cent/min LD (one lobby phone can be purchased for every three lines) • Unlimited fax line • Metered fax line - with 300 min LD • And more… One Flat rate per user/month gets the customer THE WHOLE PHONE SYSTEM +1 972-292-9200 corpoffice@butlerit.com Office in the Cloud by Butler Information Technologies, Inc.
- 5. Say Good Bye to On-Premises Phone Systems 5 With Hosted PBX, These Problems Go Away… 1. Expensive hardware 2. Weeks to deploy 3. Requires a technician 4. Difficult to configure 5. Complex moves, adds & changes 6. Complex wiring diagram 7. Proprietary phones 8. Managing phone company lines 9. Monthly phone company charges 10.Upgrade charges +1 972-292-9200 corpoffice@butlerit.com Office in the Cloud by Butler Information Technologies, Inc.
- 6. Hosted PBX vs. On-Premises Systems 6 Simplify management & scaling with a powerful intuitive web-based Control Panel. Add users and manage features with a few clicks. Cut capital, maintenance & long distance costs by over 50% with flat per-user monthly rates Streamline management and support. Get all your cloud services from one provider Communicate more effectively with rich features, conferencing & mobility Eliminate worries with free rapid onboarding, superior live partner support and the highest levels of reliability +1 972-292-9200 corpoffice@butlerit.com Office in the Cloud by Butler Information Technologies, Inc.
- 7. A Prospect Is Calling. What Happens Next? 7 Nobody answers Stuck on hold Routed to wrong person Sent to voicemail Sale is made Your phone system shouldn’t just connect your calls. Its true purpose: to improve the odds that those calls become sales. +1 972-292-9200 corpoffice@butlerit.com Office in the Cloud by Butler Information Technologies, Inc.
- 8. What Features Does It Have? 8 +1 972-292-9200 corpoffice@butlerit.com Office in the Cloud by Butler Information Technologies, Inc.
- 9. Hosted PBX Overview 9 High Quality, Feature Rich System • Business-class features • Auto Attendant, ACD, Desktop Easy to Buy •Configured for each customer •No long term contracts •No cancellation fees Designed for Business •Over 50 features included •Unlimited local & LD Inexpensive to Install and Maintain •Plug and play installation •Web-based portal for users and admin Reliable, Scalable, Brandable • 99.999% uptime • Switching over 1 billion min/yr • Completely white label
- 10. Hosted PBX Features 10 • Direct Inbound Dialing (DID) • Multi Call Appearance • Custom Hold Music • Auto Answer • Call Forward • Call Hold • Busy Call Forward • Call Log • Blind Call Transfer • Attended Call Transfer • Call Waiting • Do Not Disturb • Simultaneous Ringing • All Page/Intercom • Mobile App (iOS, Android) • Call Park and Pickup • Inbound Caller Name • On Hook Dialing • Outlook Integration • Click to Call • Lobby phone • 3-way Conferencing • Auto Answer • FollowMe Voicemail • Voicemail to email • Text notification • Visual voicemail • Message Waiting Indication • “0” to operator All of these important business features come standard: Auto Attendant • Scheduled routing • Simultaneous ringing • Sequential ringing • Hunt Groups • Call Queuing • ACD • Real-time queue view • Named Ring Groups • Virtual Extensions • Branched Menus • Dial by Name • Dial by Extension • Bulletins +1 972-292-9200 corpoffice@butlerit.com Office in the Cloud by Butler Information Technologies, Inc.
- 11. Voicemail - Included Voicemail Features • Integrated voicemail for each phone • 90 min of recording time per phone • 5 min per message • Voicemail to email via WAV file • Message waiting indication • Delete, skip or save messages • Send messages to another mailbox • Playback control when receiving messages • Change personal greeting and password • Message key to access voicemail • Numeric message count indicator • Remote voicemail access Listen to, forward, download voicemail messages. Enable voicemail forwarding to email. +1 972-292-9200 corpoffice@butlerit.com Office in the Cloud by Butler Information Technologies, Inc.
- 12. 12 • Ring up to 3 phones at the same time • Controlled through individual web portal • Use to ring cell and office phone at the same time FollowMe - Included +1 972-292-9200 corpoffice@butlerit.com Office in the Cloud by Butler Information Technologies, Inc.
- 13. Auto Attendant - Included The Auto Attendant greets callers and directs them to the right person, department or information 24 hours/day • Multiple and branched menus for day and night • Automated schedule for changing menus • Built in voicemail • Dial by name • Dial by extension • Ability to ring multiple phones (in order or all at the same time) • Call queuing • Named ring groups • Bulletins for outbound information • Hosted in the Cloud = business continuity Extremely easy to use and feature rich – all via the web portal Auto Attendant GREETING Multitude of routing options: Touch 1 For dial by name Touch 2 To reach a technician Touch 3 For Sales Touch 4 For directions Touch 5 For hours of operation Touch 0 To reach a receptionist Example: Ability to ring multiple phones (in order) +1 972-292-9200 corpoffice@butlerit.com Office in the Cloud by Butler Information Technologies, Inc.
- 14. CallScape - Included 14 • Know who’s on the phone • Call other employees by double clicking their tile within CallScape • Call anyone by dragging a phone number to the dial pad icon • Call any Outlook contact by dragging the contact onto the dial pad icon • Call any phone number by entering it using the dial pad • Be alerted of incoming calls through a screen pop • Accept or reject an incoming call through the screen pop • Create a list of favorites • Call back from received calls list • AND MUCH MORE +1 972-292-9200 corpoffice@butlerit.com Office in the Cloud by Butler Information Technologies, Inc.
- 15. CallScape for Outlook - Included +1 972-292-9200 corpoffice@butlerit.com Office in the Cloud by Butler Information Technologies, Inc.
- 16. Phones & Optional Hardware 16 +1 972-292-9200 corpoffice@butlerit.com Office in the Cloud by Butler Information Technologies, Inc.
- 17. Polycom 2-Line Polycom 4-Line Polycom 6-Line Polycom ConferenceCordless Fax Adapter Wireless Transmitter/ Wireless Adapter* 17*Wireless adapters work with any of our phones. Polycom VVX 500 Phones and Hardware
- 18. • Each phone receives a voicemail box with unified messaging, a DID & extension • Phones provide a context sensitive display for ease of use • Phones can take up to 2 - 6 calls at the same time depending on the model of phone (2-line, 4-line, 6-line) – next consecutive call goes to voicemail Polycom 2-Line Polycom 4 & 6-Line Desk Phones +1 972-292-9200 corpoffice@butlerit.com Office in the Cloud by Butler Information Technologies, Inc.
- 19. • The only Hosted VoIP phone system that uses dedicated cordless phones • Each phone receives a voicemail box with unified messaging, a DID & extension • Utilize the DECT wireless standard for increased reliability and range • Phones have a range of 100 to 150 feet from the cordless transmitter • May use up to 3 cordless phones with each cordless transmitter Cordless Transmitter * Required to support cordless option Cordless Phones +1 972-292-9200 corpoffice@butlerit.com Office in the Cloud by Butler Information Technologies, Inc.
- 20. Mobile SoftPhone 20 and Mobile SoftPhone has key desk phone features such as: contact book, history log, quick dial, and cold/warm transfer capabilities +1 972-292-9200 corpoffice@butlerit.com Office in the Cloud by Butler Information Technologies, Inc.
- 21. The wireless adapter allows a desk phone to be placed anywhere in the business where you cannot do a wire drop. • Creates its own dedicated wireless network just for the phones • Wireless Transmitter plugs into the network • Wireless Adapter plugs into the phone • 40 ft range from the transmitter • Up to 15 phones (one adapter per phone) Transmitter plugs into router or switch Adapter plugs into the phone Wireless Transmitters and Adapters +1 972-292-9200 corpoffice@butlerit.com Office in the Cloud by Butler Information Technologies, Inc.
- 22. There are two options available for faxing: 1. Fax Adapter Allows you to use an existing fax machine to send and receive faxes through the Hosted PBX network. Plug the Fax Adapter into your existing data network and plug your fax machine into port marked Phone 1 2. Web Fax Manage online faxes from virtually anywhere - freeing you to receive and view your faxes where you want, when you want. Also send faxes right from your Internet-connected PC. • Does not require an additional phone line Fax Adapter - 1 per fax machine - 2 ports but only supports 1 fax per unit 22 Faxing - 2 Options +1 972-292-9200 corpoffice@butlerit.com Office in the Cloud by Butler Information Technologies, Inc.
- 23. Call Capacity 23 Number of lines x phone capacity = Total calls (call paths) Number of lines purchased (10) x phone capacity (4) = Total call paths (40) 4-line phones: each phone can make/receive 4 calls +1 972-292-9200 corpoffice@butlerit.com Office in the Cloud by Butler Information Technologies, Inc.
- 24. Installation Options Multiple installation options give you & your customers lots of flexibility: • All phones include Ethernet Switch • Polycom VVX500 provides GIG E Switch Some routers require firewall or port changes +1 972-292-9200 corpoffice@butlerit.com Office in the Cloud by Butler Information Technologies, Inc.
- 25. Customer Site Requirements To ensure the highest quality voice experience: Have existing broadband connection Meet minimum required bandwidth and pass VoIP test (50kb/phone) Be in market where local numbers are available Located in the continental US e911 is available Router must support DHCP 25 +1 972-292-9200 corpoffice@butlerit.com Office in the Cloud by Butler Information Technologies, Inc.
- 26. How Will It Help My Business? 26 +1 972-292-9200 corpoffice@butlerit.com Office in the Cloud by Butler Information Technologies, Inc.
- 27. No Capital Investments 27 • No hardware to buy • No licenses • Simple single monthly charge • No dedicated voice circuits • No new features costs • Easy scalability, even for new sites • Unlimited or pay-per-use conferencing • Promotion eliminates phones cost +1 972-292-9200 corpoffice@butlerit.com Office in the Cloud by Butler Information Technologies, Inc.
- 28. Hands-off, Worry-free Migration & Onboarding 28 • Just plug in phones and go • We manage maintenance for you • Keep your existing phone numbers • Ensure your network is voice ready • We set up users • You guide direction and pace • Extensive experience & proven processes +1 972-292-9200 corpoffice@butlerit.com Office in the Cloud by Butler Information Technologies, Inc.
- 29. Administration Is Simple 29 • Easy moves, adds & changes • Manage all settings • Add & remove features • Provision new phone numbers • Manage multiple offices & remote users • Users administer their own phones +1 972-292-9200 corpoffice@butlerit.com Office in the Cloud by Butler Information Technologies, Inc.
- 30. Reliability 30 Our Hosted PBX • Vigilant system monitoring • Powered by top-tier datacenters, managed 24/7 by a team of experts • High-availability components • Redundant network providers +1 972-292-9200 corpoffice@butlerit.com Office in the Cloud by Butler Information Technologies, Inc.
- 31. Q & A 31 +1 972-292-9200 corpoffice@butlerit.com Office in the Cloud by Butler Information Technologies, Inc.