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Kwader Grandstream Solution for Business
The IP-PBX
1
ABOUT KWADER
The company was established in 2011 but we have been in the business and technology
market for more than 20 years through our Consultants (Certified in Business and
Technology) , together with the Founders of the company who have excellent experience
in the Saudi market
KWADER is a technical business organization that specialized in Information
Technology for the state-of-the-art products and tailor-made solutions. We have expert
manpower that are qualified academically and practically, ensuring that our customers
obtain the most effective, accurate and dependable services they can get.
OUR SLOGAN
“Your IT Systems in control… So you can focus on your business”
We understand the reality that Information in your business is a core asset in every
organization. Many times the main challenge organizations have is finding a reliable
partner that can get the job done and be there to help your systems be more cost
effective and expand
2
ABOUT GRANDSTREAM
Grandstream Networks, Inc. has been connecting the world since 2002 with SIP Unified
Communications solutions that allow businesses to be more productive than ever
before. Our award-winning solutions serve the small and medium business and
enterprises markets and have been recognized throughout the world for their quality,
reliability and innovation. Grandstream solutions lower communication costs, increase
security protection and enhance productivity. Our open standard SIP-based products
offer broad interoperability throughout the industry, along with unrivaled features,
flexibility and price competitiveness
3
The central switching system for phone
calls, video calls, email, fax, instant
messaging, conferencing solutions, SMS,
and mobile telephony within a business.
The PBX handles internal traffic between
stations and acts as a gatekeeper to the
outside world.
PBX = Private Branch Exchange
What is an IP-PBX
4
PSTN IP Network
PBX
E1
FXO
Fax
IP Phone
IP Video Phone
IP Camera
VoIP Gateway
Analog PBX
Analog Telephone
Local PSTN
Basic IP-PBX Setup
5
1. Single Network
• Easy installation an setup
• Traditional PBXs require their own network and it is quite
expensive/time consuming to build a separate telephone
network spanning the entire business location(s). With IP
Telephony, the Computer Network can be used to carry
voice, video, data, and mobility features
2. Multiple Office Peering
• IP PBXs transmit voice calls over the WAN IP Network
3. GIGANTIC Cost Savings
• No Long distance with VoIP
• Sip Trunking
4. Much easier System Management
• Web User Interface
• Hosted IP PBX (managed by provider)
Advantages of IP PBXs...
6
5 Soft switches
• Some IP PBXs are software that can be run on existing computers/servers
• Asterisk, Tribox, FreePBX
6 Integration of multiple technologies
• Unified Communications (voice, video, data, and mobility
• Mobile – softphone use
• Fax
• CRM software
7 State-of-the-art Security
• Encryption (TLS and SRTP)
8 Scalable
• Add more users/extensions as you need them
• Choose and customize the features you need
9 SIP!!!
• Open source technology eliminates vendor lock-in
Advantages of IP PBXs...
10 SIP Endpoints rock!
• Power of the internet and mobile devices in one
7
1. Wireless/Fiber IP Network
2. IP-PBX (or soft switch/hosted network)
3. Endpoint (ex: IP Phone)
IP-PBX System
8
Telephone
Service/
SIP Trunk
PBX
Endpoints
IP Phones
Conferencing Solutions
IP Cameras
Fax Machine
Modems
External Calls
Outside
World
Internal Calls
Endpoint
being
contacted
PBXEndpoints
9
Shared Access to Limited Resources
Rather than having a separate
line for each phone, a PBX allows
a business to share a smaller pool
of lines across the entire
business.
10
The Backbone of Your Business• Call-routing
• Call Transfer
• Call Block
• Voice Messaging
• Call Queue
• Voice Conferencing
• Call Forwarding
• Call Retrieval
• Music On Hold
• Ring Group/Hunt Group
• Call Recording
• Call Park
• Intercom/Paging
• Call Hold
• Do Not Disturb (DND)
• IVR
• Auto-Attendant
• Click to Dial
• Busy Lamp Field (BLF)
• Codec support
• Fax
• Phonebooks
• Call Detail Reporting (CDR)
• Voicemail/fax forwarding to email
• System Backup
• Mobility applications
11
Basic Advantages of IP-PBX
 One-time deployment cost
 Enormous savings on Service costs
 Built-In Features (IVR, auto-attendant, etc.)
 Data capability – CDR, Call Recording, etc.
 Multiple-office peering
12
DP715/710
Internet
Network
PBX
GXP2120
SIP Trunk Provider 1
SIP Trunk Provider 2
…
LAN
WAN
PBX
Office 1PSTN
TLS/SRTP/SIP/RTP GXP2124v2
GXV3175v2TLS/SRTP/SIP/RTP
LAN
TCP/RTSP
GXV3672_HD/FHD
Web Admin
GUI
Up to 16
FXO lines
Office 2
GXV3140v2
TLS/SRTP/SIP/RTP
…
Auto - detection and
Provisioning
WAN
DHCP
IP-PBX Peering
13
IP Voice Telephony
Developing a powerful solution that is customized for every individual streamlines
communication and workload efficiency. Grandstream makes state-of-the art telephony
devices more accessible and easier to deploy than ever before. Take a look into our wide
range of telephony endpoints and construct the perfect network with Grandstream, today
14
HIGH END IP PHONES
Enable high-volume users to succeed with the ability to handle more calls and access to
superior efficiency tools. Grandstream offers High End IP phones for workers who need
access to advanced telephony features, multiple line support, and mobility options. The
GXP2100 series is the perfect choice for receptionists, front desk workers and desk
employees.
15
Cordless IP Phones
Mobilize a VoIP Network to create a productive and flexible communications
environment. The DP750 and DP720 allows users to be free from their desks and move
through any business, warehouse, retail store or residential home without restrictions.
16
EXTENSION MODULE
High call-volume users require access to a clear and efficient way to easily route and
control calls. Our GXP2200EXT empowers users with dual-colored speed dial/BLF keys
to identify open lines and route calls effectively.
17
s
Mid-Range IP Phones
The GXP1700 series of Mid-Range IP Phones
was designed for growing businesses. These
stylish phones have mid-range features and
capacity that your business can grow with and
depend with the competitive price that you need
now. The GXP1700 series offers a great addition
to any desktop thanks to its sleek, high-end
design coupled with a variety of mid-range
productivity tools that keep users efficient and
productive.
18
BASIC IP PHONES
Intuitive IP phones put effective and simple communication access in the hands of users
who need it. Our Basic IP Phones offer efficient, no-fuss communication for those who
need a simple connection. Ideal for hotel rooms, information booths, and warehouse
deployments.
19
SMART PHONE APP
Grandstream Wave is a FREE softphone application that allows users to make and
receive voice calls through up to 6 different business or residential SIP accounts on
any Android™ device from anywhere in the world.
20
Advantages of IP-PBX for Employees
1. Mobility – access to extension, voicemail, fax, call-routing, video conferencing, SMS, Presence, etc.
2. More Communication Options = More Productivity – fax, voice, video
conferencing, video surveillance, data, and more
3. More Voice Options – Built-in call-routing, call transfer/park/queue/hold,
Ring/Hunt Group, IVR, auto-attendance, etc.
4. Interconnected Business – one platform for all communications, making it easier
then ever to access any phonebook, call, fax, and keep in touch with fellow
employees
5. Keep Closer contact with Clients – video calls, video conferencing, voice
conferencing, etc.
21
Advantages of IP-PBX for Businesses
1. Enormous Cost Savings
2. More Communication Options = More Productivity
3. Future proof – easily add users/features
4. Connect Multiple Offices/Locations
5. Unified Communications functionality
6. Web User Interface Management
7. Features built-in
22
Some of our Clients
23
For any Requirement related to Gradstrom
technology, Please contact us
Contact Person name: Atif Dijoo
Business Development Manager
CONTACT INFORMATION
24

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Pbx presentation ingate_itexpoeast2014

  • 1. Kwader Grandstream Solution for Business The IP-PBX 1
  • 2. ABOUT KWADER The company was established in 2011 but we have been in the business and technology market for more than 20 years through our Consultants (Certified in Business and Technology) , together with the Founders of the company who have excellent experience in the Saudi market KWADER is a technical business organization that specialized in Information Technology for the state-of-the-art products and tailor-made solutions. We have expert manpower that are qualified academically and practically, ensuring that our customers obtain the most effective, accurate and dependable services they can get. OUR SLOGAN “Your IT Systems in control… So you can focus on your business” We understand the reality that Information in your business is a core asset in every organization. Many times the main challenge organizations have is finding a reliable partner that can get the job done and be there to help your systems be more cost effective and expand 2
  • 3. ABOUT GRANDSTREAM Grandstream Networks, Inc. has been connecting the world since 2002 with SIP Unified Communications solutions that allow businesses to be more productive than ever before. Our award-winning solutions serve the small and medium business and enterprises markets and have been recognized throughout the world for their quality, reliability and innovation. Grandstream solutions lower communication costs, increase security protection and enhance productivity. Our open standard SIP-based products offer broad interoperability throughout the industry, along with unrivaled features, flexibility and price competitiveness 3
  • 4. The central switching system for phone calls, video calls, email, fax, instant messaging, conferencing solutions, SMS, and mobile telephony within a business. The PBX handles internal traffic between stations and acts as a gatekeeper to the outside world. PBX = Private Branch Exchange What is an IP-PBX 4
  • 5. PSTN IP Network PBX E1 FXO Fax IP Phone IP Video Phone IP Camera VoIP Gateway Analog PBX Analog Telephone Local PSTN Basic IP-PBX Setup 5
  • 6. 1. Single Network • Easy installation an setup • Traditional PBXs require their own network and it is quite expensive/time consuming to build a separate telephone network spanning the entire business location(s). With IP Telephony, the Computer Network can be used to carry voice, video, data, and mobility features 2. Multiple Office Peering • IP PBXs transmit voice calls over the WAN IP Network 3. GIGANTIC Cost Savings • No Long distance with VoIP • Sip Trunking 4. Much easier System Management • Web User Interface • Hosted IP PBX (managed by provider) Advantages of IP PBXs... 6
  • 7. 5 Soft switches • Some IP PBXs are software that can be run on existing computers/servers • Asterisk, Tribox, FreePBX 6 Integration of multiple technologies • Unified Communications (voice, video, data, and mobility • Mobile – softphone use • Fax • CRM software 7 State-of-the-art Security • Encryption (TLS and SRTP) 8 Scalable • Add more users/extensions as you need them • Choose and customize the features you need 9 SIP!!! • Open source technology eliminates vendor lock-in Advantages of IP PBXs... 10 SIP Endpoints rock! • Power of the internet and mobile devices in one 7
  • 8. 1. Wireless/Fiber IP Network 2. IP-PBX (or soft switch/hosted network) 3. Endpoint (ex: IP Phone) IP-PBX System 8
  • 9. Telephone Service/ SIP Trunk PBX Endpoints IP Phones Conferencing Solutions IP Cameras Fax Machine Modems External Calls Outside World Internal Calls Endpoint being contacted PBXEndpoints 9
  • 10. Shared Access to Limited Resources Rather than having a separate line for each phone, a PBX allows a business to share a smaller pool of lines across the entire business. 10
  • 11. The Backbone of Your Business• Call-routing • Call Transfer • Call Block • Voice Messaging • Call Queue • Voice Conferencing • Call Forwarding • Call Retrieval • Music On Hold • Ring Group/Hunt Group • Call Recording • Call Park • Intercom/Paging • Call Hold • Do Not Disturb (DND) • IVR • Auto-Attendant • Click to Dial • Busy Lamp Field (BLF) • Codec support • Fax • Phonebooks • Call Detail Reporting (CDR) • Voicemail/fax forwarding to email • System Backup • Mobility applications 11
  • 12. Basic Advantages of IP-PBX  One-time deployment cost  Enormous savings on Service costs  Built-In Features (IVR, auto-attendant, etc.)  Data capability – CDR, Call Recording, etc.  Multiple-office peering 12
  • 13. DP715/710 Internet Network PBX GXP2120 SIP Trunk Provider 1 SIP Trunk Provider 2 … LAN WAN PBX Office 1PSTN TLS/SRTP/SIP/RTP GXP2124v2 GXV3175v2TLS/SRTP/SIP/RTP LAN TCP/RTSP GXV3672_HD/FHD Web Admin GUI Up to 16 FXO lines Office 2 GXV3140v2 TLS/SRTP/SIP/RTP … Auto - detection and Provisioning WAN DHCP IP-PBX Peering 13
  • 14. IP Voice Telephony Developing a powerful solution that is customized for every individual streamlines communication and workload efficiency. Grandstream makes state-of-the art telephony devices more accessible and easier to deploy than ever before. Take a look into our wide range of telephony endpoints and construct the perfect network with Grandstream, today 14
  • 15. HIGH END IP PHONES Enable high-volume users to succeed with the ability to handle more calls and access to superior efficiency tools. Grandstream offers High End IP phones for workers who need access to advanced telephony features, multiple line support, and mobility options. The GXP2100 series is the perfect choice for receptionists, front desk workers and desk employees. 15
  • 16. Cordless IP Phones Mobilize a VoIP Network to create a productive and flexible communications environment. The DP750 and DP720 allows users to be free from their desks and move through any business, warehouse, retail store or residential home without restrictions. 16
  • 17. EXTENSION MODULE High call-volume users require access to a clear and efficient way to easily route and control calls. Our GXP2200EXT empowers users with dual-colored speed dial/BLF keys to identify open lines and route calls effectively. 17
  • 18. s Mid-Range IP Phones The GXP1700 series of Mid-Range IP Phones was designed for growing businesses. These stylish phones have mid-range features and capacity that your business can grow with and depend with the competitive price that you need now. The GXP1700 series offers a great addition to any desktop thanks to its sleek, high-end design coupled with a variety of mid-range productivity tools that keep users efficient and productive. 18
  • 19. BASIC IP PHONES Intuitive IP phones put effective and simple communication access in the hands of users who need it. Our Basic IP Phones offer efficient, no-fuss communication for those who need a simple connection. Ideal for hotel rooms, information booths, and warehouse deployments. 19
  • 20. SMART PHONE APP Grandstream Wave is a FREE softphone application that allows users to make and receive voice calls through up to 6 different business or residential SIP accounts on any Android™ device from anywhere in the world. 20
  • 21. Advantages of IP-PBX for Employees 1. Mobility – access to extension, voicemail, fax, call-routing, video conferencing, SMS, Presence, etc. 2. More Communication Options = More Productivity – fax, voice, video conferencing, video surveillance, data, and more 3. More Voice Options – Built-in call-routing, call transfer/park/queue/hold, Ring/Hunt Group, IVR, auto-attendance, etc. 4. Interconnected Business – one platform for all communications, making it easier then ever to access any phonebook, call, fax, and keep in touch with fellow employees 5. Keep Closer contact with Clients – video calls, video conferencing, voice conferencing, etc. 21
  • 22. Advantages of IP-PBX for Businesses 1. Enormous Cost Savings 2. More Communication Options = More Productivity 3. Future proof – easily add users/features 4. Connect Multiple Offices/Locations 5. Unified Communications functionality 6. Web User Interface Management 7. Features built-in 22
  • 23. Some of our Clients 23
  • 24. For any Requirement related to Gradstrom technology, Please contact us Contact Person name: Atif Dijoo Business Development Manager CONTACT INFORMATION 24

Editor's Notes

  1. Description of what an IP PBX is, what it does, etc.
  2. Describe the basic setup of an IP PBX system, what connections are needed, what other hardware can be used, etc
  3. Components needed to set up an IP PBX system
  4. What a PBX does – it routes calls and traffic
  5. Businesses do not need the same amount of lines as employees, or even close to it. IP PBX allows your business to buy limited lines and maximize use of each line without the paying for lines for all employees
  6. Go through important IP PBX features, describe those that need more descriptions
  7. Using diagram, describe how IP PBX allows for peering of multiple office, and what that peering brings to a business.
  8. The advantages an IP PBX brings to the lives of employees
  9. Why should a business use an IP PBX