BUSN350 Week 3: Business Problem and Requirements Business Analysis The basic idea of business analysis is simple. It is the practice of identifying and clarifying a problem or issue within a company, then working with the various stakeholders to define and implement an acceptable solution. However, actually conducting a business analysis can be quite complex and time-consuming. Starting Point The first step in the process is to identify a problem, an issue, or some other business need. Let's say that you are the owner of a small motorcycle dealership. In addition to selling bikes, your store does repairs and maintenance, sells riding gear, and custom orders parts for your customers. You have received numerous complaints from the staff and customers about the accuracy of your inventory system. The problem is the inventory system often shows parts and merchandise as being in stock, when none are actually available. This often means that a repair job is not finished on schedule, which really irritates your customers. Milestone 1 Assignment Requirements In a 5-8 page paper using APA format, please describe the following: 1. Introduction– Briefly describe the organization and business process to provide contextfor your project. 2. Business problem– Identify and describe a business problem for your project. a. Create a flowchart of the current business process using Visio. b. If you do not have Visio installed on your computer, you can access this application via the iLab tab in the Course Home unit. 3. Identify stakeholders– Provide a stakeholder tracking matrix based on eachstakeholder’s position and responsibilities, the level of their involvement and their importance to the project. Example of a stakeholder matrix: Role Responsibilities Level of Involvement Importance Project Manager (Business) Project Manager (Implementation partner) Business Analyst Page 1 of 4 BUSN350 Role Responsibilities Level of Involvement Importance Department Manager Work Group Supervisor External Business Partner SME 1 SME 2 SME 3 Level of Involvement – What level of involvement and how much time will be expected of each stakeholder? Importance – How important is the stakeholder in the requirements elicitation process? Are they required in order to document all of the critical project requirements, or are they optional in that they can add clarity to processes that may further refine requirements? 4. Conduct elicitationusing one of the methods listed and provide the documented resultsfrom your activity in the Appendix of your paper: Surveys – develop a set of 5-8 multiple choice questions pertaining to the business problem that will enable you to document a list of requirements for your project, administer the survey to elicit responses from 10 participants Interviews – develop a set of 5-8 open-ended questions pertaining to the ...

1. BUSN350
Week 3: Business Problem and Requirements
Business Analysis
The basic idea of business analysis is simple. It is the practice
of identifying and clarifying a problem or issue within a
company, then working with the various stakeholders to define
and implement an acceptable solution. However, actually
conducting a business analysis can be quite complex and time-
consuming.
Starting Point
The first step in the process is to identify a problem, an issue,
or some other business need. Let's say that you are the owner of
a small motorcycle dealership. In addition to selling bikes, your
store does repairs and maintenance, sells riding gear, and
custom orders parts for your customers. You have received
numerous complaints from the staff and customers about the
accuracy of your inventory system. The problem is the
inventory system often shows parts and merchandise as being in
stock, when none are actually available. This often means that a
repair job is not finished on schedule, which really irritates
your customers.
Milestone 1 Assignment Requirements
In a 5-8 page paper using APA format, please describe the
following:

2. 1. Introduction– Briefly describe the organization and business
process to provide contextfor your project.
2. Business problem– Identify and describe a business problem
for your project.
a. Create a flowchart of the current business process using
Visio.
b. If you do not have Visio installed on your computer, you can
access this application via the iLab tab in the Course Home
unit.
3. Identify stakeholders– Provide a stakeholder tracking matrix
based on eachstakeholder’s position and responsibilities, the
level of their involvement and their importance to the project.
Example of a stakeholder matrix:
Role
Responsibilities
Level of Involvement
Importance
Project Manager
(Business)

3. Project Manager
(Implementation partner)
Business Analyst
Page 1 of 4

4. BUSN350
Role
Responsibilities
Level of Involvement
Importance
Department Manager
Work Group Supervisor

5. External Business Partner
SME 1
SME 2
SME 3

6. Level of Involvement – What level of involvement and how
much time will be expected of each stakeholder?
Importance – How important is the stakeholder in the
requirements elicitation process? Are they required in order to
document all of the critical project requirements, or are they
optional in that they can add clarity to processes that may
further refine requirements?
4. Conduct elicitationusing one of the methods listed and
provide the documented resultsfrom your activity in the
Appendix of your paper:
Surveys – develop a set of 5-8 multiple choice questions
pertaining to the business problem that will enable you to
document a list of requirements for your project, administer the
survey to elicit responses from 10 participants
Interviews – develop a set of 5-8 open-ended questions
pertaining to the business problem that will enable you to
document a list of requirements for your project, conduct
interviews to elicit responses from 10 participants
Observation – develop a list of 5 topic areas pertaining to the

7. business problem where you can observe employees acting out
the steps in the business process, document your observations
and record issues that will enable you to document a list of
requirements for your project
Document analysis – Gather and review at least 5 sources of
existing documentation that is pertinent to your business
problem or that may hold data related to a relevant solution.
According to BABOK, such documentation may include,
business plans, market studies, contracts, requests for proposal,
statements of work, memos, existing guidelines, procedures,
training guides, competing product literature, published
comparative product reviews, problem reports, customer
suggestion logs, and existing system specifications.
5. List of requirements– List and describe the requirements you
derived from your projectstakeholders during the elicitation
activity.
Page 2 of 4
BUSN350
Requirements fall into multiple categories that, while related,
are themselves separate and distinct. These categories are:
Functional - Requirements that define those features of the
process that will specifically satisfy a stakeholder need.
Technical - Requirements that identify the technical constraints
or define conditions under which the process must perform.
Operational - Requirements that define those “behind the

8. scenes” functions that are needed to keep the process
operational over time.
Transitional - Requirements that define those aspects of the
process that must be addressed in order for the solution to be
successfully implemented and to relegate support
responsibilities to the organization.
Example of a requirements table:
Requirement
Business Requirement
Stakeholder
Category
Business
Project
ID
Process step
Objective
1.1
The Warehouse
Warehouse
Functional
Receipt
To track all
inventory should be

9. Manager
Incoming
stock
updated within 15
Stock
movements in
minutes when new
a timely
stock is received.
manner.
6. Conclusion- Do not simply reiterate your results or the
discussion points.
Explain the significance of your findings from the results of the
elicitation activity. Indicate opportunities to implement
solutions that will bring improvements to the

10. process.
Page 3 of 4
BUSN350
Grading Rubric

11. Category
Points
Weighting
Description

12. All key elements of the assignment are covered in a
substantive way. Page count met. Major points are
stated clearly, are supported by specific details
Content
60 pts
60%
(examples or analysis), and are organized logically. The

13. paper links theory to relevant examples of current
experience and industry practice. Provided depth and
clarity.

14. Grammar and
Paper is well written and is college level writing. Rules of
20 pts
20%
grammar and punctuation are followed. Spelling is
Spelling

15. correct. Follows APA format.
Paper was organized, has topical flow, and used

16. appropriate industry vocabulary, concepts, and theory.
Organization &
20 pts
20%
Paragraph transitions are present and logical, flow
Cohesiveness
maintained throughout paper. Sentences are complete,

17. clear, and concise. Sentence transitions are present and
maintain the flow of thought.
Total
100 Pts
100%

18. A quality paper will meet or exceed all of the above
requirements.

19. Page 4 of 4
BUSN350

20. Week 5: Project Methodology
Introduction
In order to achieve goals and planned results within a defined
schedule and a budget, organizations initiate a project.
Regardless of which industry sector the organization operates
within, there are several methodologies to guide the processes
at every stage of a project from initiation to implementation to
project closure.
A methodology is a model, which project managers employ for
the design, planning, implementation and achievement of
project objectives. There are different project management
methodologies to benefit different projects.
Milestone 2 Assignment Requirements
In a 5-8 page paper using APA format, please describe the
following:
4.
Solution
Alternates– Develop solution alternates (at least 2) and
recommend the onethat offers the most value to the organization
a. Identify and describe the alternate solutions

21. b. Conduct a requirements analysis and recommend one solution
c. Provide the rationale for your recommendation of the
proposed solution
5. Process Flowchart– Create a flowchart of the to-be business
process using Visio.
a. If you do not have Visio installed on your computer, you can
access this application via the iLab tab in the Course Home
unit.
6. Methodology– Select a project management methodology
from the list
a. Waterfall – In this model, the project lifecycle has fixed
phases and linear timelines.
b. Spiral – Spiral methodology is the extended waterfall model
with prototyping. The spiral method is good for projects which
require formal specification, but for which the specifications
cannot be fully defined in advance.
c. Agile – This model is characterized by short delivery cycles
(sprints), agile requirements, dynamic team culture, less
restrictive project control and emphasis on real-time

22. communication.
d. Scrum – This is an agile methodology. The main goal of this
methodology is to improve team productivity dramatically by
reducing the impact of potential barriers.
7. Project Management– Develop a project schedule and
timeline for implementing therecommended solution
8. Conclusion– Do not simply reiterate your results or the
discussion points.
BUSN350
6. Explain the significance of your requirements analysis and
solution recommendation.
7. Indicate process management processes to implement
solutions that will support the rapid delivery of business value
to the organization.

23. Grading Rubric
Category
Points
Weighting
Description

24. All key elements of the assignment are covered in a
substantive way. Page count met. Major points are
stated clearly, are supported by specific details
Content

25. 60 pts
60%
(examples or analysis), and are organized logically. The
paper links theory to relevant examples of current
experience and industry practice. Provided depth and
clarity.

26. Grammar and
Paper is well written and is college level writing. Rules of
20 pts
20%
grammar and punctuation are followed. Spelling is
Spelling

27. correct. Follows APA format.

28. Paper was organized, has topical flow, and used
appropriate industry vocabulary, concepts, and theory.
Organization &
20 pts
20%
Paragraph transitions are present and logical, flow
Cohesiveness

29. maintained throughout paper. Sentences are complete,
clear, and concise. Sentence transitions are present and
maintain the flow of thought.

30. Total
100 Pts
100%
A quality paper will meet or exceed all of the above
requirements.