Business Law unit- 4 - Consumer Protection Act
The Consumer Protection Act, 1986, Definition of Unfair Trade practices, Restrictive Trade Practices, Consumer Dispute, Rights of Consumers, Consumer Protection Councils.
This ppt. includes brief about the Memorandum of Association (MOA) and Clauses of Regulatory Framework of Companies :-
1.Introduction, meaning and importance of MOA
2.Purpose of MOA and Contents
3 Clauses of MOA well defined and tuned
Discharge and dishonor of negotiable instruments (INDIA)Joydeep Singh
Discharge and dishonor of negotiable instruments (According to Indian Law)
Modes of Discharge
Discharge of an Instrument
Discharge of a Party
Material Altercation
Dishonor of a Negotiable instrument
Dishonor by Non-Acceptance
Dishonor by Non-payment
Compensation
All agreement are contracts if they are made by the free consent of the parties competent to contract, for a lawful consideration and with a lawful object and are not expressly declared to be void.
This ppt. includes brief about the Memorandum of Association (MOA) and Clauses of Regulatory Framework of Companies :-
1.Introduction, meaning and importance of MOA
2.Purpose of MOA and Contents
3 Clauses of MOA well defined and tuned
Discharge and dishonor of negotiable instruments (INDIA)Joydeep Singh
Discharge and dishonor of negotiable instruments (According to Indian Law)
Modes of Discharge
Discharge of an Instrument
Discharge of a Party
Material Altercation
Dishonor of a Negotiable instrument
Dishonor by Non-Acceptance
Dishonor by Non-payment
Compensation
All agreement are contracts if they are made by the free consent of the parties competent to contract, for a lawful consideration and with a lawful object and are not expressly declared to be void.
Competition Act 2002, Monopolies and Restrictive Trade Practices Act, 1969, Anti Competitive Agreement, Abuse of Dominant Position, Combination, Competition Commission of India
Sales of goods act 1930 -- An Act to define and amend the law relating to the sale of goods.
WHEREAS it is expedient to define and amend the law relating to the sale of goods
Business Law unit- 3 - Sale of Goods Act
The Sale of Goods Act, 1930, Features of Contact of Sale of Goods, Rules for Transfer of Property in Goods, Rules for Delivery of Goods, Rules of Payment of Price, Conditions and Warranties, Sale by Non-Owners, Rules for Auction Sales,
THIS IS THE POWERPOINT PRESENTATION OF THE TOPIC CONDITION AND WARRANTIES. THIS IS PPT BY WHICH YOU CAN EASILY UNDERSTAND THE TOPIC CONDITION AND WARRANTIES OF SALE OF GOODS ACT 1930 AND PLEASE LIKE THE PRESENTATION IF YOU FEEL GOOD AND DOWNLOAD AS MUCH YOU CAN SO THAT I CAN GET MOTIVATE BY THE RESPONSE.
Competition Act 2002, Monopolies and Restrictive Trade Practices Act, 1969, Anti Competitive Agreement, Abuse of Dominant Position, Combination, Competition Commission of India
Sales of goods act 1930 -- An Act to define and amend the law relating to the sale of goods.
WHEREAS it is expedient to define and amend the law relating to the sale of goods
Business Law unit- 3 - Sale of Goods Act
The Sale of Goods Act, 1930, Features of Contact of Sale of Goods, Rules for Transfer of Property in Goods, Rules for Delivery of Goods, Rules of Payment of Price, Conditions and Warranties, Sale by Non-Owners, Rules for Auction Sales,
THIS IS THE POWERPOINT PRESENTATION OF THE TOPIC CONDITION AND WARRANTIES. THIS IS PPT BY WHICH YOU CAN EASILY UNDERSTAND THE TOPIC CONDITION AND WARRANTIES OF SALE OF GOODS ACT 1930 AND PLEASE LIKE THE PRESENTATION IF YOU FEEL GOOD AND DOWNLOAD AS MUCH YOU CAN SO THAT I CAN GET MOTIVATE BY THE RESPONSE.
Consumer Protection Councils & the rights of a consumerKARTHIK O
Detailed description of Consumer Protection Councils and Consumer Rights. It gives a brief idea about different levels of consumer protection councils & its objects & also gives details about the rights of a consumer.
this slid is regarding Indian consumer protection of 1986. it will be useful for students who are doing MBA PGDM and graduation in commerce and management
In November 1891, entrepreneurs Bob Walker Smith and Albert Eadie buy George Townsend & Co. of Hunt End, Redditch. Townsend’s is a well-respected needle manufacturer of almost 50 years standing which has recently begun manufacturing bicycles.
The duo win a contract to supply precision parts to the Royal Small Arms Factory of Enfield, Middlesex. To celebrate this prestigious order, they rename their undertaking the Enfield Manufacturing Company Ltd. and call their first Bob Walker Smith designed bicycle, the Enfield. The following year, their bicycles are renamed Royal Enfields and the trademark ‘Made Like A Gun’ is introduced.
Sales Organization
Need for Sales Organizations, their structures
Sales Manager’s functions and responsibilities
Planning for major customers and sales budget
Specific characteristics of a successful salesman
Functional Structure
Geographic Structure
Market-Based Structure
Product Sales Force Structure
Skills for Sales Managers
General sales skills
Recruitment skills
People skills
Training and mentoring skills
Communication skills
Forecasting skills
Financial, and general numeracy, skills
Public speaking skills
Leadership skills
Technology skills
Organizational skills
MARKET STRUCTURES AND PRICING
Concept of market structures
Perfect competition market and price determination
Monopoly and abnormal profits
Monopolistic Competition
Price Discrimination
Oligopoly-Features of oligopoly
Syndicating in oligopoly
Kinked demand curve
Price leadership and market positioning
Conditions for Company Equilibrium
To achieve Equilibrium, a Company must meet two conditions:
You need to make sure that the marginal revenue is equal to the marginal cost (MR = MC).
If MR> MC, the Company has an incentive to expand production and sell additional units.
If MR<MC, the Company needs to reduce production because additional units generate more costs than revenue.
Only when MR = MC does the Company achieve maximum profit.
Business Environment - Unit-5 - IMBA - Osmania UniversityBalasri Kamarapu
Business Environment - Unit-5 - IMBA - Osmania University
Unit-V
Economic Survey and Union Budget
Fiscal Policy and Present Tax Environment
Direct and Indirect Taxes
Concept of Value Added Tax
Current Year’s Economic Survey and Union Budget
Fiscal Policy and Present Tax Environment
Fiscal policy deals with the taxation and expenditure decisions of the government.
Some of the major instruments of fiscal policy are as follows: Budget, Taxation, Public Expenditure, public revenue, Public Debt, and Fiscal Deficit in the economy.
Fiscal policy means the use of taxation and public expenditure by the government for stabilization or growth of the economy.
According to Culbarston, “By fiscal policy we refer to Government actions affecting its receipts and expenditures which ordinarily as measured by the government’s receipts, its surplus or deficit.”
General objectives of Fiscal Policy are given below:
1. To maintain and achieve full employment.
2. To stabilize the price level.
3. To stabilize the growth rate of the economy.
4. To maintain equilibrium in the Balance of Payments.
5. To promote the economic development of underdeveloped countries.
Business Environment - Unit-4 - IMBA - Osmania UniversityBalasri Kamarapu
Business Environment - Unit-4 - IMBA - Osmania University
Liberalisation, Privatisation, and Globalisation (LPG) in Indian Economy:
Concept of LPG
Process of LPG followed in India
Globalization and role of WTO
Regional Trading Blocks
India’s Foreign Trade and Agreements with Trading Blocks.
Highlights of the LPG Policy
Foreign Technology Agreements
Foreign Investment
MRTP Act 1969 (Amended)
Industrial Licensing
Deregulation
Beginning of Privatisation
Opportunities for overseas trade
Steps to regulate inflation
Tax reforms
Abolition of License-Permit Raj
Advantages of Globalisation in India
Industrial Licensing
Deregulation
Beginning of Privatisation
Opportunities for overseas trade
Steps to regulate inflation
Tax reforms
Abolition of License-Permit Raj
Advantages of Globalisation in India
Types of Regional Trading Blocs
Trade blocs can be stand-alone agreements between several states (such as the North American Free Trade Agreement (NAFTA) or part of a regional organization (such as the European Union).
Depending on the level of economic integration, the trade blocs can fall into the 6 different categories, such as preferential trading areas, the free trade areas, the customs unions, the common markets, the economic union and monetary unions & the political union.
Preferential Trade Area: Preferential Trade Areas (PTAs) exist when countries within a geographical region agree to reduce or eliminate tariff barriers on selected goods imported from other members of the area. This is often the first small step towards the creation of a trading bloc.
Business Economics - Unit-4 - Osmania UniversityBalasri Kamarapu
Business Economics - Unit-4 - Osmania University
Cost concepts
Cost classification
CVP Analysis
Short run cost curves and long run cost curves
Experience curve
Economies and diseconomies to the scale
Economies of scope
Business Economics - Unit-4 - Osmania University
Cost concepts
Cost classification
CVP Analysis
Short run cost curves and long run cost curves
Experience curve
Economies and diseconomies to the scale
Economies of scope
Business Economics - Unit-4 - Osmania University
Cost concepts
Cost classification
CVP Analysis
Short run cost curves and long run cost curves
Experience curve
Economies and diseconomies to the scale
Economies of scope
Business Economics - Unit-4 - Osmania University
Cost concepts
Cost classification
CVP Analysis
Short run cost curves and long run cost curves
Experience curve
Economies and diseconomies to the scale
Economies of scope
Business Economics - Unit-4 - Osmania University
Cost concepts
Cost classification
CVP Analysis
Short run cost curves and long run cost curves
Experience curve
Economies and diseconomies to the scale
Economies of scope
Business Economics - Unit-4 - Osmania University
Cost concepts
Cost classification
CVP Analysis
Short run cost curves and long run cost curves
Experience curve
Economies and diseconomies to the scale
Economies of scope
Business Economics - Unit-4 - Osmania University
Cost concepts
Cost classification
CVP Analysis
Short run cost curves and long run cost curves
Experience curve
Economies and diseconomies to the scale
Economies of scope
Business Economics - Unit-4 - Osmania University
Cost concepts
Cost classification
CVP Analysis
Short run cost curves and long run cost curves
Experience curve
Economies and diseconomies to the scale
Economies of scope
Business Economics - Unit-4 - Osmania University
Cost concepts
Cost classification
CVP Analysis
Short run cost curves and long run cost curves
Experience curve
Economies and diseconomies to the scale
Economies of scope
Business Economics - Unit-4 - Osmania University
Cost concepts
Cost classification
CVP Analysis
Short run cost curves and long run cost curves
Experience curve
Economies and diseconomies to the scale
Economies of scope
Business Environment - Unit-3 - IMBA - Osmania UniversityBalasri Kamarapu
Business Environment - Unit-3 - IMBA - Osmania University
Unit-III: Economic Policies of India
Industrial Environment and Policy
Role of SSUs, and MNCs
Policy of Public Sector and its role in the economy
Competition Law
Policies on Foreign Investment and Trade (EXIM).
Unit-II: Indian Financial Systems
Evolution and Structure of Indian Financial System.
Elements of Indian Financial System— Markets, Institutions, and Environment.
Money Market and the role of banking, Non-banking and Unorganized Sector.
Regulatory function of RBI with special reference to Money market.
Components of Capital Market—Primary, Secondary, Debt and Equity Market.
Problems and Prospects of Indian Capital Market.
Business Environment - Unit-1 - IMBA (Osmania University)Balasri Kamarapu
Unit -I: Business Environment and Analysis:
Nature, Composition and Scope of Business Environment.
Business Environment and its impact on different kinds of business decisions.
Economic growth and Economic Development. Analysis of India’s National Income.
Recent trend in the growth of National Income and its important components: Saving, Investment, Industry, Agriculture and Tertiary Sectors. Micro Environment Factors
Macro Environment Factors
Indicators of economic growth
GDP
GNI
Per capita income
Business Economics - Unit-3 IMBA Syllabus Osmania UniversityBalasri Kamarapu
PRODUCTION AND COST CONCEPTS
Theory of production
Production function
Input output combination
Short run production laws
Law of diminishing marginal returns to scale
ISO-quant curves
ISO-cost curves
Business Economics - Unit-2 for IMBA, Osmania UniversityBalasri Kamarapu
DEMAND CONCEPTS & ELASTICITY OF DEMAND :
Concept of Demand
Determinants of Demand
Law of Demand
Exception to the law of demand
Elasticity of Demand
Types of demand elasticity
Uses of demand elasticity
Concept of Supply
Determinants of Supply
Law of Supply
Elasticity of Supply
Business Economics unit-1 Osmania University IMBA Balasri Kamarapu
Introduction to Business Economics-Characteristics-Nature and scope, concept of opportunities Cost- Incremental Cost- Time perspective-Discounting and Equi-Marginal Principle, Features of Business Economics
CRM and Marketing Strategy
CRM Marketing initiatives
Sales Force Automation
Campaign Management, Call Centers
Practice of CRM: CRM in Consumer Markets
CRM in Services Sector, CRM in Mass Markets
CRM in Manufacturing Sector
Customer Relationship Management Unit-4 IMBA Osmania University
Planning for CRM
Steps in Planning
Building Customer Centricity
Setting CRM Objectives
Defining Data Requirements, Planning Desired Outputs
Relevant issues while planning the Outputs
Elements of CRM plan
CRM Strategy: The Strategy Development Process
Customer Strategy Grid
Customer Relationship Management Unit-3 IMBA Osmania University
EVOLUTION OF CUSTOMER RELATIONSHIP
CRM-Definition, emergence of CRM practice, factors responsible for CRM growth, CRM Process, framework of CRM, Benefits of CRM, Types of CRM, Scope of CRM, Customer Profitability, Future Trends in CRM, CRM and Cost-Benefit Analysis, CRM and Relationship Marketing, Customer Relationship Management Unit-1 IMBA Osmania University
Retailing Management unit - 5 - IMBA Osmania universityBalasri Kamarapu
Retail Management Information System and Retail Research:
Retail Technology and Automations;
Retail Technology and CRM;
Human resources and Executive information systems;
Developing a research Methodology;
Retail audit
Retail Operations and e-Tailing:
Store Operating parameter;
Using strategic resource model in Retailing;
Designing performance programme;
Online retailing, and
Online retail categories.
Standard Operating Procedures(SOP’s)
and
Checklists for Store Operations
Some important practical terminology
Impulse Products
Ticker (Used to count foot falls)
F&V Dump
FIFO
UDL (Uniform Distribution Load in shelves)
Ethylene generating Vs Ethylene sensitive F&V
Average Bill Value = Total Sales/No. of Bills
Private Labels
TI/TO Register (Transfer In/Transfer Out)
To find success, retail managers must continue to motivate their employees:
Motivators for online shopping
Advantages of online retailing
Disadvantages of online retailing
Strategic Retail Model
The French Revolution, which began in 1789, was a period of radical social and political upheaval in France. It marked the decline of absolute monarchies, the rise of secular and democratic republics, and the eventual rise of Napoleon Bonaparte. This revolutionary period is crucial in understanding the transition from feudalism to modernity in Europe.
For more information, visit-www.vavaclasses.com
How to Make a Field invisible in Odoo 17Celine George
It is possible to hide or invisible some fields in odoo. Commonly using “invisible” attribute in the field definition to invisible the fields. This slide will show how to make a field invisible in odoo 17.
Welcome to TechSoup New Member Orientation and Q&A (May 2024).pdfTechSoup
In this webinar you will learn how your organization can access TechSoup's wide variety of product discount and donation programs. From hardware to software, we'll give you a tour of the tools available to help your nonprofit with productivity, collaboration, financial management, donor tracking, security, and more.
How to Create Map Views in the Odoo 17 ERPCeline George
The map views are useful for providing a geographical representation of data. They allow users to visualize and analyze the data in a more intuitive manner.
Palestine last event orientationfvgnh .pptxRaedMohamed3
An EFL lesson about the current events in Palestine. It is intended to be for intermediate students who wish to increase their listening skills through a short lesson in power point.
The Roman Empire A Historical Colossus.pdfkaushalkr1407
The Roman Empire, a vast and enduring power, stands as one of history's most remarkable civilizations, leaving an indelible imprint on the world. It emerged from the Roman Republic, transitioning into an imperial powerhouse under the leadership of Augustus Caesar in 27 BCE. This transformation marked the beginning of an era defined by unprecedented territorial expansion, architectural marvels, and profound cultural influence.
The empire's roots lie in the city of Rome, founded, according to legend, by Romulus in 753 BCE. Over centuries, Rome evolved from a small settlement to a formidable republic, characterized by a complex political system with elected officials and checks on power. However, internal strife, class conflicts, and military ambitions paved the way for the end of the Republic. Julius Caesar’s dictatorship and subsequent assassination in 44 BCE created a power vacuum, leading to a civil war. Octavian, later Augustus, emerged victorious, heralding the Roman Empire’s birth.
Under Augustus, the empire experienced the Pax Romana, a 200-year period of relative peace and stability. Augustus reformed the military, established efficient administrative systems, and initiated grand construction projects. The empire's borders expanded, encompassing territories from Britain to Egypt and from Spain to the Euphrates. Roman legions, renowned for their discipline and engineering prowess, secured and maintained these vast territories, building roads, fortifications, and cities that facilitated control and integration.
The Roman Empire’s society was hierarchical, with a rigid class system. At the top were the patricians, wealthy elites who held significant political power. Below them were the plebeians, free citizens with limited political influence, and the vast numbers of slaves who formed the backbone of the economy. The family unit was central, governed by the paterfamilias, the male head who held absolute authority.
Culturally, the Romans were eclectic, absorbing and adapting elements from the civilizations they encountered, particularly the Greeks. Roman art, literature, and philosophy reflected this synthesis, creating a rich cultural tapestry. Latin, the Roman language, became the lingua franca of the Western world, influencing numerous modern languages.
Roman architecture and engineering achievements were monumental. They perfected the arch, vault, and dome, constructing enduring structures like the Colosseum, Pantheon, and aqueducts. These engineering marvels not only showcased Roman ingenuity but also served practical purposes, from public entertainment to water supply.
The Art Pastor's Guide to Sabbath | Steve ThomasonSteve Thomason
What is the purpose of the Sabbath Law in the Torah. It is interesting to compare how the context of the law shifts from Exodus to Deuteronomy. Who gets to rest, and why?
The Indian economy is classified into different sectors to simplify the analysis and understanding of economic activities. For Class 10, it's essential to grasp the sectors of the Indian economy, understand their characteristics, and recognize their importance. This guide will provide detailed notes on the Sectors of the Indian Economy Class 10, using specific long-tail keywords to enhance comprehension.
For more information, visit-www.vavaclasses.com
2. The Consumer Protection Act, 1986:
Consumer Protection Act was passed in the
year 1986. Came into force from 15th April,
1987.
The main object of this law is to protect the
consumers of goods and services from the
unfair practices by the traders.
It has also constituted Consumer Redressal
Forums and Commissions at district level,
state level and national level for the settlement
of consumer disputes.
3. Definition of Consumer:
“ Any person who hires or avails
any services for consideration
which has been paid or promised
or partly paid and partly promised
or under any system of deferred
payments and includes any
beneficiary of such services other
than the hirer.”
4. Definition of Consumer Covers:-
1. One who buys or agrees to buy goods for a consideration
for personal use
2. One who uses such goods with permission of buyer of
goods.
3. One who obtains goods on hire purchase or lease
4. One who hires or avails of any services for a consideration.
5. One who uses the services with permission of person who
has hired the services.
6. One who obtains services on deferred payment basis i.e.,
hire purchase or lease.
7. One who buys goods or hires services exclusively for
purpose of earning livelihood.
5. Definition of Goods:
“ Goods means every kind of movable
property other than actionable claims
and money, and includes stocks and
shares, growing crops and things
attached to or forming part of land
which are agreed to be served for the
purpose of sale.”
6. Definition of Services:
“ Services means service of any
description which is made available to
the potential users. It includes the
provision of facilities in connection
with banking, financing, insurance,
transportation, processing, supply of
electrical or other energy etc.”
7. Definition of Unfair Trade practices:
1. Falsely representing that the goods are of
particular standard, quality, grade, style,
model and composition when they are not
so.
2. Falsely representing the second hand,
renovated, reconditioned and old goods as
new goods.
3. Representing that the goods or services have
the sponsorship, approval, accessories of a
foreign company where there is no such
collaboration.
8. 4. Making of false or misleading representation
about the uses, benefits, durability, efficiency
etc., of the goods.
5. Giving any guarantee or warranty of the
performance, efficiency of length of a product
or any goods which is not based on any
adequate test or experience.
6. Permitting the publication of any
advertisement in any newspaper or otherwise
for the sale of goods or services at a bargain
price or discount etc,. without any intention to
do so.
9. Restrictive Trade Practices:
According to section2(1), any trade practice
which requires a consumer to buy, hire or
avail of any goods or services as the case
may be, as a condition precedent for buying.
Hiring or availing of other goods or
services.
Example: A gas agency forcing a consumer
to buy gas stove supplied by them
compulsorily to get gas connection from
their agency or company.
10. Definition of Complainant: Complainant is
defined in section 2(1)(b) and means,
1. A consumer; or
2. Any voluntary consumer’s association registered
under the Companies Act, 1956 or under any other
law for the time being in force; or
3. The central government or any state government; or
4. One or more consumers, where there are numerous
consumers having the same interest.
5. In case of death of a consumer, his legal heir or
representative.
11. Definition of Complaint: According to Section
2(1)(c), Complaint means any allegation in
writing made by a complainant that,
1. An unfair trade practice or a restrictive trade
practice has been adopted by any trader or
service provider;
2. the goods bought or agreed to be bought
suffer from one or more defects;
3. The services hired or availed or agreed to be
hired or availed suffer from deficiency in any
respect;
12. 4. a trader or the service provider has
charged for the goods or for the services
mentioned in the complaint, a price in
excess of the price.
5. Goods and services which will be
hazardous to life and safety when used
are being offered for sale to the public.
13. Definition of Consumer Dispute:
Section2(1)(e)
A dispute occurs when the person against
whom a complaint has been made, denies
or disputes the allegations contained in
the complaint.
If the person against whom complaint is
made agrees to the complaint, there is no
consumer dispute.
14. Definition of Defect/Deficiency: Any
fault, imperfection or shortcoming in
the quality, quantity, purity or
standard which is required to be
maintained by or under any law in
force or as is claimed by the trader in
any manner in relation to any
goods/Service.
15. Rights of Consumers:
1. Right of Protection: Consumers can sue the
traders for any losses suffered for human life or
property.
2. Right to Information: The Consumers are having
the right to be informed about the quality, quantity,
purity, standard and price of goods or services sold.
This information should be printed on the packing
of the product.
3. Right of Assurance: The Consumers can demand
the Right to be assured access to the goods and
services where ever possible before delivering
them.
16. 4. Right of Hearing: Whenever the Consumers
suffers any loss or damage, he/she will have
the Right to be heard and to be assured that
consumer’s interest will receive due
consideration at appropriate forums at district
level, State level and National level.
5. Right of Redressal: Whenever the consumers
suffers any monetary loss, he/she can exercise
Right to seek Redressal against unfair
practices and restrictive trade practices or
exploitation of consumers by traders.
17. 6.Right of Education: The Consumers
should be supplied with manuals etc.,
with products regarding the users,
operations, safety etc., in using the
products to satisfy this right of educating
the consumer.
18. Consumer Protection Councils:
A. Central Consumer Protection Council:
Establishment: The Central Government shall by notification
establish a Central Protection Council consisting of the
following members:
(i) The minister in-charge of Consumer affairs in the Central
Government as the chairman.
(ii) The minister of state or Deputy minister as Vice Chairman.
(iii)The ministers in-charge of Consumer affairs in states.
(iv)Eight members of parliament – Five from the Lok sabha
and three from the Rajya sabha.
(v) The secretary of the National Commission for SC’s and
ST’s.
19. (vi) Representatives of the Central Government Departments
and autonomous organizations concerned with consumer
interests, not exceedingly twenty.
(vii) Representatives of the Consumer Organizations or
Consumers – not less than thirty five
(viii) Representatives of Women – not less than ten.
(ix) Representative of farmers, trade and industries – not
exceeding twenty.
(x) Persons capable of representing consumer interest not
specified above- not exceeding fifteen.
(xi) The secretary in-charge of the Consumer affairs in the
Central Government shall be the Member Secretary of the
Central Council.
The term of the Council shall be 3 years.
20. Procedure for meetings of the Central Council:
(1) The Central Council shall meet as and when
necessary, but at least one meeting of the Council
shall be held every year.
(2) The Central Council shall meet at such time and
place as the Chairman may think fir and shall
observe such procedure in regard to the transaction
of its business may be prescribed.
21. Objectives of the Central Council:
The objectives of the Central Council shall be to
promote and protect the rights of the
consumers such as,
(1)The right to be protected against the
marketing of goods and services which are
hazardous to life and property.
(2) the right to be informed about the quality,
purity, standard and price of goods or
services, as the case may be so as to protect
the consumer against unfair trade practices.
22. (3) the right to be assured access to a
variety of goods and services at a
competitive prices.
(4) the right to be heard and to be assured
that consumer’s interests will receive due
consideration at appropriate forums
(5) The right to seek Redressal against
unfair trade practices or restrictive trade
practices or exploitation of consumers
(6) the right to consumer education
23. B. State Consumer Protection Council:
(1)The State Government may, by notification,
establish with effect from such date as it may
specify in such notification, a council to be known
as the Consumer Protection Council or State
Council
(2)The State Council shall consist of the following
members:
(a) the minister in-charge of consumer affairs in the
State Government who shall be its Chairman;
(b) such number of other official and non-official
members representing such interest as may be
prescribed by State Government
24. (3) The State Council shall meet as and when
necessary but not less than two meetings shall be
held every year
(4) The State Council shall meet at such time and
place as the Chairman may think fit and shall
observe such procedure in regard to the
transaction.
Objectives of the State Council: The objectives of
every State Council shall be to promote and
protect within the State , the rights of the
Consumers laid down in Clauses (a) to (f) of
Section 6.
25. C. District Consumer Protection Council:
(1)The State Government shall establish for every
district, by notification, a council to be known as
the District Consumer Protection Council.
(2)The District Consumer Protection Council ( District
Council) shall consist of the following members;
(a) the Collector of the District, who shall be its
Chairman
(b) such number of other official and non-official
members representing such interests as may be
prescribed by the State Government.
26. (3) The District Council shall meet as and when
necessary but not less than two meetings shall
be held every year.
(4) The District Council shall meet as such time
and place within the district as the Chairman
may think fit as may be prescribed by the State
Government.
Objectives of the State Council: The objectives of
every State Council shall be to promote and protect
within the State , the rights of the Consumers laid
down in Clauses (a) to (f) of Section 6.