Business etiquette outlines expectations for professional social behavior. It is important for differentiating oneself in a competitive job market and exhibiting professionalism. The key differences between social and business etiquette are that business etiquette is marked by hierarchy and power dynamics while gender plays no role. Introductions are an important business etiquette, and should always include smiling, making eye contact, giving a firm handshake, and properly introducing people by role or seniority. Other important business etiquettes include email etiquette, dining etiquette, telephone etiquette, office etiquette, meeting etiquette, and business card etiquette. Proper posture and understanding dress code formality are also part of business etiquette.
A presentation on corporate etiquettesMoocs Engine
1. It is a set of ordinarily agreed upon rules for behaving in an business environment (also known as business etiquettes).
2. Essentially, it focuses on manners for the corporation and for its individual players.
3. It has to do with the way an individual interacts with customers and other businesses.
4. When etiquette is observed, the corporation has the opportunity to present a seamless, mannered front to the rest of the world, which can increase the respect the world gives it, resulting in a potentially more profitable corporation.
A presentation on corporate etiquettesMoocs Engine
1. It is a set of ordinarily agreed upon rules for behaving in an business environment (also known as business etiquettes).
2. Essentially, it focuses on manners for the corporation and for its individual players.
3. It has to do with the way an individual interacts with customers and other businesses.
4. When etiquette is observed, the corporation has the opportunity to present a seamless, mannered front to the rest of the world, which can increase the respect the world gives it, resulting in a potentially more profitable corporation.
Office practice and etiquette are exceptionally important and knowing how to behave while at work is a big part of improving relationships within the workplace as well as with clients.
SOFT SKILLS WORLD takes pleasure in introducing itself as an experienced and competent conglomeration with more than 300 Training & Development professionals. This team represents key functional domains across industries.
We sincerely look forward to joining hands with your esteemed organization in our endeavour to create a mutually satisfying win-win proposition per se Organization Development interventions.
May we request you to visit us at http://www.softskillsworld.com/to have a glimpse of the bouquet of our offers .We have partnered with the best & promise you an excellent organizational capability building.
We firmly believe Hard Skills alone are not sufficient enough to enhance business success. Aligned with high performance organizational culture and given the right direction, Soft Skills is the best recipe for business success.
PowerPoint Presentation Content Slides Include:
• Definition/s of office etiquette
• Etymology ' office
• Etymology ' etiquette
• Learning objectives for this presentation
• Office etiquette (20 points) and using your cell phone at work (5 rules)
• Important calls (6 points) and finding a private place (5 points)
• Where to not bring your cells phone (7 points)
• The importance of email etiquette (13 points)
• Minding your manners in emails (8 points) and tone (15 points)
• Being concise (5 points) and not abbreviating (8 points)
• What’s in a name (15 points) and spelling and grammar (10 points)
• Attachments (10 points) and making a good first impression (5 points)
• Nine top office party do not's (26 points)
• Keeping it simple for eating etiquette at work (4 points)
• Customers and your phone (4 points) and watching your timing (6 points)
• Considering your colleagues (4 points) and office bathroom etiquette (9 points)
• Office attire (8 points) and casual attire (10 points)
• Smart casual (11 points) and formal professional business attire (12 points)
• Showing consideration in open and partitioned workplaces (18 points)
• Smells (6 points) and tact and diplomacy (7 points)
• Dog-proofing (8 points) and dog manners (5 points)
• Harmony (6 points) and coming prepared (10 points)
• Expecting the unexpected (8 points) and taking out the trash (6 points)
• Ten-minute breaks (5 points) and new moms and moms-to-be (4 tips)
• Telling the boss (6 points) and morning sickness (12 points)
• When to tell your co-workers (8 points) and gift-giving between colleagues (7 points)
• Gift-giving (9 guidelines) and giving gifts to your boss (11 points)
• Giving gifts to employees (10 points) and answering calls (28 points)
• Making telephone calls (11 points) and reconsidering the Twitter commentary (5 points)
• Understanding @ replies (10 points) and going easy on the acronyms (4 points)
• Not worrying about followers (5 points) and re-tweeting properly (6 points)
• Sending business greeting cards (22 tips) and signing (5 points)
• Tele-class etiquette (12 tips) and introducing yourself (6 points)
• Using mute (9 points) and minimizing background noise (9 points)
• Basic etiquette for business meals (26 tips)
• Office etiquette for recent grads (15 points) and college being over (4 points)
• Watching your language (8 points)
• Actions steps (16 points).
PPT Presentation corporate etiquette by NakentohNAKENTOH Kenneth
Corporate etiquette is a set of ordinarily agreed upon rules for behaving in the business environment. Essentially, it focuses on manners for the corporation and for its individual players. It has to do with the way an individual interacts with customers and other businesses.
What is Etiquette?
It is defined as "the forms, manners, and ceremonies established by convention as acceptable or required in social relations, in a profession, or in official life." Etiquette is respect, good manners, and good behavior. It is not just each of these things, but it is all of these things rolled into one.
Office practice and etiquette are exceptionally important and knowing how to behave while at work is a big part of improving relationships within the workplace as well as with clients.
SOFT SKILLS WORLD takes pleasure in introducing itself as an experienced and competent conglomeration with more than 300 Training & Development professionals. This team represents key functional domains across industries.
We sincerely look forward to joining hands with your esteemed organization in our endeavour to create a mutually satisfying win-win proposition per se Organization Development interventions.
May we request you to visit us at http://www.softskillsworld.com/to have a glimpse of the bouquet of our offers .We have partnered with the best & promise you an excellent organizational capability building.
We firmly believe Hard Skills alone are not sufficient enough to enhance business success. Aligned with high performance organizational culture and given the right direction, Soft Skills is the best recipe for business success.
PowerPoint Presentation Content Slides Include:
• Definition/s of office etiquette
• Etymology ' office
• Etymology ' etiquette
• Learning objectives for this presentation
• Office etiquette (20 points) and using your cell phone at work (5 rules)
• Important calls (6 points) and finding a private place (5 points)
• Where to not bring your cells phone (7 points)
• The importance of email etiquette (13 points)
• Minding your manners in emails (8 points) and tone (15 points)
• Being concise (5 points) and not abbreviating (8 points)
• What’s in a name (15 points) and spelling and grammar (10 points)
• Attachments (10 points) and making a good first impression (5 points)
• Nine top office party do not's (26 points)
• Keeping it simple for eating etiquette at work (4 points)
• Customers and your phone (4 points) and watching your timing (6 points)
• Considering your colleagues (4 points) and office bathroom etiquette (9 points)
• Office attire (8 points) and casual attire (10 points)
• Smart casual (11 points) and formal professional business attire (12 points)
• Showing consideration in open and partitioned workplaces (18 points)
• Smells (6 points) and tact and diplomacy (7 points)
• Dog-proofing (8 points) and dog manners (5 points)
• Harmony (6 points) and coming prepared (10 points)
• Expecting the unexpected (8 points) and taking out the trash (6 points)
• Ten-minute breaks (5 points) and new moms and moms-to-be (4 tips)
• Telling the boss (6 points) and morning sickness (12 points)
• When to tell your co-workers (8 points) and gift-giving between colleagues (7 points)
• Gift-giving (9 guidelines) and giving gifts to your boss (11 points)
• Giving gifts to employees (10 points) and answering calls (28 points)
• Making telephone calls (11 points) and reconsidering the Twitter commentary (5 points)
• Understanding @ replies (10 points) and going easy on the acronyms (4 points)
• Not worrying about followers (5 points) and re-tweeting properly (6 points)
• Sending business greeting cards (22 tips) and signing (5 points)
• Tele-class etiquette (12 tips) and introducing yourself (6 points)
• Using mute (9 points) and minimizing background noise (9 points)
• Basic etiquette for business meals (26 tips)
• Office etiquette for recent grads (15 points) and college being over (4 points)
• Watching your language (8 points)
• Actions steps (16 points).
PPT Presentation corporate etiquette by NakentohNAKENTOH Kenneth
Corporate etiquette is a set of ordinarily agreed upon rules for behaving in the business environment. Essentially, it focuses on manners for the corporation and for its individual players. It has to do with the way an individual interacts with customers and other businesses.
What is Etiquette?
It is defined as "the forms, manners, and ceremonies established by convention as acceptable or required in social relations, in a profession, or in official life." Etiquette is respect, good manners, and good behavior. It is not just each of these things, but it is all of these things rolled into one.
This presentation provides information on how to make effective and beautiful presentations. The views illustrated in the slide are of Garr Reynolds, who is a world renowned expert on presentation making.
Submitted by Prakhar Singh
Under the guidance of Prof. Sameer Mathur
Learn about the importance of effectively using LinkedIn and Twitter to connect and make job contacts, set up alerts, volunteer for projects, and other activities that just a few years ago were not part of this process. Job hunting has changed, and if you haven't changed with it, you and your library customers are likely to miss opportunities.
NCompass Live - Dec. 14, 2011.
• Principles underpinning all etiquette: the Golden and Platinum rules.
• Perception Equals Reality.
• Initial and Sustained Perception
• Communicating with Confidence
o PRESENCE
o APPEARANCE
o Handshaking exercise handout
o DRESS handout
o Grooming
o Mental rehearsal
o Make your first words count
• Interaction: Listening skills handout
• Interaction: Listening skills
• Interactive moment
• Planning a message
o Outlining your message
o Write an effective opening
o Order your arguments
• TELEPHONES AND FRONT DOORS
o Telephone Etiquette handout & exercise.
o General Do’s and Don’ts.
o Conference calls.
o Voice Mail
o Cell phone.
• At the Office
o Understanding Office Protocol
o Introducing yourself
o Introduce lower ranking person to higher ranking person. Include useful information
o Remembering names
o Speak with authority
o Write with authoritatively and positively and concisely.
o Notes of Appreciation
• Ice breakers
• Meeting Etiquette "Before , During & After"
• Social Events
• TABLE MANNERS
o Business Meals
o Rules of the host.
o Rules of the guest.
o Dining Etiquette
• MORALS AND MANNERS
• ATTITUDE
• PROVIDING SOLUTIONS TO CLIENT PROBLEMS
• TRAVELING AND SELLING
This module is designed on a basic understanding and training of Business Communication and Etiquette. It talks about do's and don'ts of official communication
Etiquette can make it easier for you to collaborate with other people and work together. It also helps you promote a work culture which is both collaborative and civilized. Business etiquette training will help you master manners.
Work etiquette is the code that regulates the expectations of social behavior in the workplace. This code is placed to "respect and protect time, people and processes."
2. BUSINESS ETIQUETTE – Key
Aspects
What is Etiquette?
Why business etiquette?
Difference between Social and Business Etiquette
The importance of Introductions
Important business Etiquettes
3. What is Etiquette?
Etiquette is a code of behavior
that delineates expectations for
social behavior according to
contemporary conventional
norms within a society, social
class, or group.
4. Why business etiquette?
Differentiates you from others in a competitive job market
Enables you to be confident in a variety of settings with a
variety of people
Honors commitment to excellence and quality
Modifies distracting behaviors and develops admired
conduct
Exhibit Professionalism and develop a polished image
“Be one step ahead, practice the social skills necessary to help you make a
great first impression and stand out in a competitive job market”.
5. Difference between Social and Business
Etiquette
Social Etiquette
Marked by courtesy
Gender plays a role
Business Etiquette
• Marked by hierarchy &
power
• Gender has no role
7. Introductions
Failing to introduce people in a business
situation makes you look downright
unprofessional
Always rise as a mark of respect
Look into the eyes and smile
Give a firm handshake
8. Introductions
Introduction protocol
Junior is introduced to senior
The rule is to say important persons name first.
Add a few words about that person
If you forget someone’s name during an
introduction, don’t panic. Look the person
directly in the eye and with a sincere smile, say
“I’m sorry, but your name just slipped my mind.
Could you remind me?”
Stay around till both the parties start speaking.
10. Handshake
Handshake is a gesture of acceptance and welcome
Extend your right hand
Web to web, finger to finger
Give slight pressure
Grasp the other person’s hand firmly and completely
Look into the eyes and smile
Release the hand in three seconds
But no matter what, never, ever refuse to accept
someone’s hand
11. Certain important business Etiquettes are :
E-mail etiquette
Dining etiquette
Telephone etiquette
Office etiquette
Meeting etiquette
Business card etiquette
Cubicle etiquette
Dress etiquette
Networking
