The document discusses office etiquette and proper behavior in a professional setting. It emphasizes the importance of etiquette in making a good impression and being respected by colleagues. Specific etiquette tips covered include being punctual, dressing appropriately, avoiding gossip, asking permission before borrowing items, saying please and thank you, not interrupting others, keeping a tidy work area, and having good telephone etiquette such as speaking clearly. The document concludes with a list of dos and don'ts for maintaining proper office etiquette.

1. Office Etiquette
24-June-2013
By : Chandan Varma
chandan.varma@jadeglobal.com
(Associate Consultant)
Jade Global © 2013

2. • Etiquette helps us to stand apart from the crowd and leave an everlasting impression.
Etiquette of an individual speaks a lot about his family background and upbringing.
• It is essential for an individual to behave in a socially responsible way.
• An individual must behave in an appropriate manner to find a place in the society. There are
certain manners which are expected out of a professional. One needs to be mature and
sensible enough for others to respect him. No one ever likes to speak to an individual who
does not know how to behave sensibly.
• Office etiquette is something that helps smooth the wheels of daily interaction within the
office.
• Office etiquette is the key deciding factor in how your colleagues will respond to you and
come to your rescue when you need help. The manner in which you conduct yourself within
the office environment among people who effectively become your "second family" will
determine how you're viewed and the ease with which you will be supported by others
around you.
Office Etiquette

3. • Be punctual
• Understand the point of office etiquette
• Dress appropriately
• Stay away from gossip
• Ask before borrowing
• Always say please and thank you
• Don't consistently interrupt people
• Refrain from being loud
• Be sensitive to others’ need for privacy
• Keep your work area tidy
Important Steps

4. • Always identify yourself at the beginning of all calls
• Be sensitive to the tone of your voice
• Think through exactly what you plan to say and discuss BEFORE you place a call
• Do not allow interruptions to occur during conversations
• Especially when leaving messages, speak clearly and slowly
• Always speak into the telephone receiver with an even and low tone of voice
• Do not allow yourself to be distracted by other activities while speaking on the
telephone
Telephone Etiquette

5. • Share the credit
• Keep your ring tone under control
• Keep the office clean
• Don't be loud
• Don't eat smelly food
• Don't take personal calls at your desk
• Don't play with your hair during a meeting
• Don't play game
• Don't watch movie
• Don’t open irrelevant sites and video
DO’s & DON’T

6. Thank you