Business ethics are moral principles that guide how a business operates. They include transparency, fair competition, upholding employee rights, health and safety, corporate citizenship, and avoiding conflicts of interest. Upholding strong business ethics builds trust with stakeholders and protects a company's reputation. The film Guru depicts the business world of India in the 1980s as unethical, where one had to resort to actions like bribery and tax evasion to succeed due to unfair laws and obstacles faced. However, the film also shows that achieving success may require navigating ethical dilemmas, and that the intention should be to operate honestly and accountably.
1. Barbie faces challenges in Islamic markets due to cultural issues. It was banned in some countries for promoting sexuality and materialism.
2. While Mattel created Islamic-themed Barbies, they were often stereotypical depictions that did not resonate with local customers.
3. For Barbie to succeed in Islamic markets, Mattel needs to thoroughly research local values and create dolls that portray conservative lifestyles and aspirational Islamic figures through appropriate clothing, accessories, and storylines.
Tanishq is India's largest jewellery brand, launched in 1995 by Titan. It initially struggled, making losses from 1995-1998. By introducing innovations like a karat meter to test purity and professional retail stores, Tanishq transformed the industry. It implemented strategies like standardized pricing, frequent design changes, and linking to gold price indexes. These changes helped Tanishq become the largest overseas jewellery chain in the US by 2001 and transform the Indian jewellery market. Going forward, Tanishq aims to focus on customers, ethics, IT investments, and global branding to further boost sales.
Jaipur Rugs was founded in 1978 and has since expanded to work with artisans across India. It aims to balance profitability with empowering artisans and rural communities. Recent initiatives like the Thinker-Doer Exchange Programme and Artisan Engagement Programme aim to better understand opposing views and stakeholder needs. Jaipur Rugs also runs various social and financial inclusion programs to support artisans, open bank accounts, provide health services, education and job training. This comprehensive approach has led to increased employment, economic development, standard of living, and income while further promoting India's hand-knotted weaving heritage.
This document analyzes the symbolic linkages between the brands Raga and Tanishq in the Indian context. It provides background on the brands and their target markets of women. A survey was conducted of young Indian professionals and students to understand their brand perceptions and associations. The results showed that while Raga performs well in some dimensions, Tanishq has stronger brand equity, resonance, and excitement. Recommendations are provided on how Raga can better leverage the symbolic linkages and equity of Tanishq through co-branding, advertising, and improving its own brand image and resonance.
- Avellin, a motor oil manufacturer, wants to launch a new "green" motor oil called Eco7 made from recycled materials.
- A situational analysis including STP, SWOT, and BCG analyses was conducted to understand the market. The green motor oil market was growing but still nascent.
- Financial forecasts were made comparing the projected revenue and profits of Eco7 to conventional, synthetic blend, and full synthetic oils. Eco7 was projected to generate incremental revenue and profits.
Lakmé is an Indian cosmetics brand owned by Hindustan Unilever. It was started in 1952 at the request of then-Prime Minister Jawaharlal Nehru to produce beauty products domestically and reduce foreign exchange spending. Lakmé offers a wide range of cosmetics and skincare products as well as beauty salon services. It remains the dominant player in the Indian cosmetics market with a 17.7% market share.
The document provides details about Tanishq, a jewellery brand owned by Titan. It discusses Tanishq's evolution, growth, products, competitors like Carbon and Gili, marketing strategies using the 4Ps, segmentation, SWOT analysis, and recommendations to make it a global brand. Tanishq is India's largest jewellery brand known for quality, design, and services. It aims to increase domestic market penetration and expand abroad using shop-in-shop concepts. The document recommends how Tanishq can become a leading global jewellery brand.
The document provides an overview of the Mumbai Dabbawala supply chain case study. It summarizes that the Dabbawala system delivers over 200,000 home-cooked lunches daily across Mumbai using an informal logistics network with almost zero infrastructure. Through discipline, a strict code of conduct, and hard work, the Dabbawalas achieve a nearly perfect on-time delivery rate of 99.9999% with almost no use of modern technology, capital investment, or fuel costs. The Dabbawala system is over 125 years old and continues to grow annually through its highly specialized and efficient operations.
1. Barbie faces challenges in Islamic markets due to cultural issues. It was banned in some countries for promoting sexuality and materialism.
2. While Mattel created Islamic-themed Barbies, they were often stereotypical depictions that did not resonate with local customers.
3. For Barbie to succeed in Islamic markets, Mattel needs to thoroughly research local values and create dolls that portray conservative lifestyles and aspirational Islamic figures through appropriate clothing, accessories, and storylines.
Tanishq is India's largest jewellery brand, launched in 1995 by Titan. It initially struggled, making losses from 1995-1998. By introducing innovations like a karat meter to test purity and professional retail stores, Tanishq transformed the industry. It implemented strategies like standardized pricing, frequent design changes, and linking to gold price indexes. These changes helped Tanishq become the largest overseas jewellery chain in the US by 2001 and transform the Indian jewellery market. Going forward, Tanishq aims to focus on customers, ethics, IT investments, and global branding to further boost sales.
Jaipur Rugs was founded in 1978 and has since expanded to work with artisans across India. It aims to balance profitability with empowering artisans and rural communities. Recent initiatives like the Thinker-Doer Exchange Programme and Artisan Engagement Programme aim to better understand opposing views and stakeholder needs. Jaipur Rugs also runs various social and financial inclusion programs to support artisans, open bank accounts, provide health services, education and job training. This comprehensive approach has led to increased employment, economic development, standard of living, and income while further promoting India's hand-knotted weaving heritage.
This document analyzes the symbolic linkages between the brands Raga and Tanishq in the Indian context. It provides background on the brands and their target markets of women. A survey was conducted of young Indian professionals and students to understand their brand perceptions and associations. The results showed that while Raga performs well in some dimensions, Tanishq has stronger brand equity, resonance, and excitement. Recommendations are provided on how Raga can better leverage the symbolic linkages and equity of Tanishq through co-branding, advertising, and improving its own brand image and resonance.
- Avellin, a motor oil manufacturer, wants to launch a new "green" motor oil called Eco7 made from recycled materials.
- A situational analysis including STP, SWOT, and BCG analyses was conducted to understand the market. The green motor oil market was growing but still nascent.
- Financial forecasts were made comparing the projected revenue and profits of Eco7 to conventional, synthetic blend, and full synthetic oils. Eco7 was projected to generate incremental revenue and profits.
Lakmé is an Indian cosmetics brand owned by Hindustan Unilever. It was started in 1952 at the request of then-Prime Minister Jawaharlal Nehru to produce beauty products domestically and reduce foreign exchange spending. Lakmé offers a wide range of cosmetics and skincare products as well as beauty salon services. It remains the dominant player in the Indian cosmetics market with a 17.7% market share.
The document provides details about Tanishq, a jewellery brand owned by Titan. It discusses Tanishq's evolution, growth, products, competitors like Carbon and Gili, marketing strategies using the 4Ps, segmentation, SWOT analysis, and recommendations to make it a global brand. Tanishq is India's largest jewellery brand known for quality, design, and services. It aims to increase domestic market penetration and expand abroad using shop-in-shop concepts. The document recommends how Tanishq can become a leading global jewellery brand.
The document provides an overview of the Mumbai Dabbawala supply chain case study. It summarizes that the Dabbawala system delivers over 200,000 home-cooked lunches daily across Mumbai using an informal logistics network with almost zero infrastructure. Through discipline, a strict code of conduct, and hard work, the Dabbawalas achieve a nearly perfect on-time delivery rate of 99.9999% with almost no use of modern technology, capital investment, or fuel costs. The Dabbawala system is over 125 years old and continues to grow annually through its highly specialized and efficient operations.
Starbucks was facing declining customer satisfaction due to perceived issues like prioritizing profits over experience and slower service times. While it was highly successful initially by focusing on quality coffee and atmosphere, the brand was seen as less trendy and partners were providing unsatisfactory service. It is recommended that Starbucks invest $40 million to improve partner training and speed of service to convert satisfied into loyal customers. Converting just 46 more customers per store per day to highly satisfied would allow the investment to break even.
This document provides a summary of a research report on the luxury skincare brand Forest Essentials. The 3-sentence summary is:
Forest Essentials is an Indian luxury skincare brand known for herbal products, but it faces competition in the herbal skincare market. The report aims to address the problem of less consumer acceptance of Indian luxury skincare brands by researching consumer attitudes, behaviors, and loyalty towards luxury brands. Primary and secondary research was conducted, including interviews and surveys, and it was found that Forest Essentials relies heavily on loyal customers due to a lack of advertising and promotional strategies, leading to low consumer preference.
IKEA is the largest global furniture retailer operating in 41 countries with $32 billion in revenue in 2015. Founded in 1943 in Sweden by Ingvar Kamprad, IKEA originally sold pens and seeds from a shed. IKEA is known for its affordable Scandinavian designs through low prices and flat-packed furniture that customers assemble themselves. While IKEA has changed the way people shop for furniture through convenience and savings, their expansion has also led to some problems as customers must travel long distances and do the assembly themselves.
Eureka Forbes Ltd is a consumer goods company based in Mumbai, India that was founded in 1982. It uses a direct sales model where employees called "EuroChamps" conduct cold calls and home demonstrations to sell water purifiers, vacuum cleaners, and other products. The document discusses Eureka Forbes' sales organization, recruitment and training of EuroChamps, their daily routines, and compensation structure. It also notes some current issues like territory conflicts and outlines changes the new CEO is making, like formalizing training and revising the compensation plan.
The document summarizes information about three beer brands in India: Bira 91, Kingfisher, and Simba. It provides details on each brand's portfolio, availability, social media presence, target audiences, and marketing strategies. It also includes insights from a survey and recommendations for Bira 91's social media, SEO, email marketing, and influencer campaigns to promote brand awareness and sales.
This document discusses four orders received by Fabtek, a company that fabricates titanium. The orders are from Refco, Pierce-Pike, Worldwide Paper, and Kathco. Fabtek needs to decide which order(s) to accept due to capacity constraints. Refco's order is the most profitable but would utilize too much of Fabtek's labor. Pierce-Pike and Worldwide Paper's orders are recommended as they provide long-term business opportunities, while Kathco's order is only a one-time deal.
Retail in India : Porter's 5 forces & SWOTKandarp Desai
The retail industry in India accounts for about 14-15% of India's GDP. Organized retail makes up only about 4% while unorganized retail dominates at about 96%. There has been an evolution from traditional retail formats to more established and emerging formats like hypermarkets and malls. Foreign direct investment in retail was allowed in 2012. Porter's Five Forces analysis shows there is high internal rivalry in the retail industry in India due to the large number of players. The threat of new entrants is moderate due to some barriers to entry. The threat of substitutes is also high given the many alternatives available to consumers. The bargaining power of customers is high while the bargaining power of suppliers is relatively low. The future trend is expected
Titan Industries launched its jewellery brand Tanishq in 1996 to enter the Indian jewellery market dominated by local players. While Tanishq gained awareness, it struggled to translate this to sales due to perceptions of being expensive, inaccessible and only offering modern designs unsuitable for traditional occasions. Titan tested various strategies over the years to make Tanishq more approachable and expand its product portfolio. This included launching the value brand Goldplus in 2006 which found success in tier 2/3 cities but raised dilemmas around cannibalizing Tanishq sales and market positioning. Titan now faced a decision on whether Tanishq or Goldplus should target the gold wedding jewellery market in rural and smaller cities crucial to its
This document discusses Michael Porter's Five Forces model and its application to the retail industry in India. It analyzes the five competitive forces: rivalry among competitors, threat of new entrants, bargaining power of suppliers, bargaining power of buyers, and threat of substitute products. In the retail sector, barriers to entry are high. Rivalry is intense among major retailers competing for market share. While suppliers have little bargaining power against large retailers, buyers have moderate power due to retail consolidation.
The document describes a social media marketing campaign conducted by Pantene to drive trial of its products. It recruited 10,000 influencers from competitor brands to participate in a 10-day home trial of Pantene products. These influencers then shared their experiences on Pantene's website and social networks. Analysis found the campaign increased sales of Pantene products by over 7.9% on average in test stores.
IKEA faced environmental and social issues related to its global sourcing practices. In the 1980s and 1990s, IKEA dealt with formaldehyde scandals in its products from suppliers in Denmark and Germany. It responded by stopping affected product lines and working with suppliers on environmental criteria. In 1994, a child labor scandal emerged in Pakistan. IKEA apologized, consulted organizations, changed contracts to monitor suppliers, and appointed a third party to audit child labor. In 1995, a German TV report found child labor at an Indian supplier, Rangan Exports. IKEA terminated the contract but faced an ethical dilemma around the response. Recommendations included supporting Rugmark Foundation's monitoring efforts and improving IKEA's own supplier oversight to
Marico Limited is an India-based FMCG company operating in beauty and wellness products. It markets products in India, Southeast Asia, the Middle East, and North Africa. Major brands include Parachute coconut oil, Saffola edible oil, and hair care products. The company aims to expand its existing markets and categories, introduce larger product sizes, and expand geographically in Southeast Asia and Africa through new product introductions. Its key competitors are Agro Tech Foods, Dabur India, and Godrej Consumer Products.
The document provides information on a marketing strategy project for Godrej Expert Hair Color. It includes:
1) An analysis of the hair color market size and growth drivers, competitors' positioning, and Godrej's social media presence.
2) Segmentation of consumers based on their motivation to buy hair color and selection of "Aspirers" as the target segment.
3) Identification of challenges in Godrej's current communication like lack of branding and issues with ad messaging.
Rajat Gupta was a corporate director at Goldman Sachs and McKinsey who was found guilty of 3 counts of securities fraud for relaying confidential boardroom information from Goldman Sachs to hedge fund manager Raj Rajaratnam at Galleon Group. Wiretaps revealed Gupta discussing Warren Buffett's investment in Goldman Sachs and the company's quarterly losses with Rajaratnam. Rajaratnam then traded on this insider information for profit. Gupta faced up to 20 years in prison but was ultimately sentenced to 2 years.
Titan Industries is the world's fifth largest watchmaker and has emerged as a leading brand in watches, eyewear, and jewelry in India. It has a customer base of 80 million people and adds 1.2 million new customers each year. Titan has 247 exclusive showrooms and sells its products in over 12,000 outlets across India. It manufactures 8 million watches and 1.5 million pieces of jewelry annually. Titan has adopted a strategy of mass marketing by offering similar products to all consumer segments.
The document is an agenda for a meeting discussing IKEA's expansion plans to open 50 stores in the USA. It includes sections on reviewing IKEA's history in the USA, problems and solutions in expanding there, and an overview of the US furniture market. The agenda seeks input on maintaining and updating IKEA's brand attributes and positioning for the US market expansion.
Porters five force analysis for telecom industryAkash Agamya
The telecom industry in India is highly competitive with over 15 players. The top players, Airtel, Vodafone and Idea, capture over 75% of the market share. While competition is intense, the industry is still growing with a focus on expanding to rural areas. The financials of the top players remain strong, however future consolidation in the industry is expected as players seek to improve margins. Overall, the telecom sector in India is one of the fastest growing globally due to strong competition and regulatory reforms that have promoted further expansion.
Malabar Gold and Diamonds - Case Study - Marketing StrategiesYashaswini Agarwal
Malabar Gold and Diamond and their marketing strategies for the Indian and Middle East market.
A CASE STUDY ON MARKETING STRATEGIES OF A CONSUMER DURABLE COMPANY.
Business law Presentation By Arif Ali ,Kaziranga Universityarifali997
The presentation summarizes the movie "Corporate" which focuses on the unethical side of corporate life including illegal activities of top executives and their nexus with corrupt politicians. It addresses issues like bribery, morality, and industrial safety standards. While the movie provides insights into the mindset of powerful people, it also gives a one-sided perspective. It revolves around themes of right versus wrong and depicts characters representing courage, justice and morality. In the end, the two rival companies come to a mutual settlement to overcome losses, showing how business rivalry can be resolved for mutual benefit.
ethics is a necessary element for any entrepreneur to start up his own business, this document will put on some light on modern-day entrepreneurship practices and ethics
Starbucks was facing declining customer satisfaction due to perceived issues like prioritizing profits over experience and slower service times. While it was highly successful initially by focusing on quality coffee and atmosphere, the brand was seen as less trendy and partners were providing unsatisfactory service. It is recommended that Starbucks invest $40 million to improve partner training and speed of service to convert satisfied into loyal customers. Converting just 46 more customers per store per day to highly satisfied would allow the investment to break even.
This document provides a summary of a research report on the luxury skincare brand Forest Essentials. The 3-sentence summary is:
Forest Essentials is an Indian luxury skincare brand known for herbal products, but it faces competition in the herbal skincare market. The report aims to address the problem of less consumer acceptance of Indian luxury skincare brands by researching consumer attitudes, behaviors, and loyalty towards luxury brands. Primary and secondary research was conducted, including interviews and surveys, and it was found that Forest Essentials relies heavily on loyal customers due to a lack of advertising and promotional strategies, leading to low consumer preference.
IKEA is the largest global furniture retailer operating in 41 countries with $32 billion in revenue in 2015. Founded in 1943 in Sweden by Ingvar Kamprad, IKEA originally sold pens and seeds from a shed. IKEA is known for its affordable Scandinavian designs through low prices and flat-packed furniture that customers assemble themselves. While IKEA has changed the way people shop for furniture through convenience and savings, their expansion has also led to some problems as customers must travel long distances and do the assembly themselves.
Eureka Forbes Ltd is a consumer goods company based in Mumbai, India that was founded in 1982. It uses a direct sales model where employees called "EuroChamps" conduct cold calls and home demonstrations to sell water purifiers, vacuum cleaners, and other products. The document discusses Eureka Forbes' sales organization, recruitment and training of EuroChamps, their daily routines, and compensation structure. It also notes some current issues like territory conflicts and outlines changes the new CEO is making, like formalizing training and revising the compensation plan.
The document summarizes information about three beer brands in India: Bira 91, Kingfisher, and Simba. It provides details on each brand's portfolio, availability, social media presence, target audiences, and marketing strategies. It also includes insights from a survey and recommendations for Bira 91's social media, SEO, email marketing, and influencer campaigns to promote brand awareness and sales.
This document discusses four orders received by Fabtek, a company that fabricates titanium. The orders are from Refco, Pierce-Pike, Worldwide Paper, and Kathco. Fabtek needs to decide which order(s) to accept due to capacity constraints. Refco's order is the most profitable but would utilize too much of Fabtek's labor. Pierce-Pike and Worldwide Paper's orders are recommended as they provide long-term business opportunities, while Kathco's order is only a one-time deal.
Retail in India : Porter's 5 forces & SWOTKandarp Desai
The retail industry in India accounts for about 14-15% of India's GDP. Organized retail makes up only about 4% while unorganized retail dominates at about 96%. There has been an evolution from traditional retail formats to more established and emerging formats like hypermarkets and malls. Foreign direct investment in retail was allowed in 2012. Porter's Five Forces analysis shows there is high internal rivalry in the retail industry in India due to the large number of players. The threat of new entrants is moderate due to some barriers to entry. The threat of substitutes is also high given the many alternatives available to consumers. The bargaining power of customers is high while the bargaining power of suppliers is relatively low. The future trend is expected
Titan Industries launched its jewellery brand Tanishq in 1996 to enter the Indian jewellery market dominated by local players. While Tanishq gained awareness, it struggled to translate this to sales due to perceptions of being expensive, inaccessible and only offering modern designs unsuitable for traditional occasions. Titan tested various strategies over the years to make Tanishq more approachable and expand its product portfolio. This included launching the value brand Goldplus in 2006 which found success in tier 2/3 cities but raised dilemmas around cannibalizing Tanishq sales and market positioning. Titan now faced a decision on whether Tanishq or Goldplus should target the gold wedding jewellery market in rural and smaller cities crucial to its
This document discusses Michael Porter's Five Forces model and its application to the retail industry in India. It analyzes the five competitive forces: rivalry among competitors, threat of new entrants, bargaining power of suppliers, bargaining power of buyers, and threat of substitute products. In the retail sector, barriers to entry are high. Rivalry is intense among major retailers competing for market share. While suppliers have little bargaining power against large retailers, buyers have moderate power due to retail consolidation.
The document describes a social media marketing campaign conducted by Pantene to drive trial of its products. It recruited 10,000 influencers from competitor brands to participate in a 10-day home trial of Pantene products. These influencers then shared their experiences on Pantene's website and social networks. Analysis found the campaign increased sales of Pantene products by over 7.9% on average in test stores.
IKEA faced environmental and social issues related to its global sourcing practices. In the 1980s and 1990s, IKEA dealt with formaldehyde scandals in its products from suppliers in Denmark and Germany. It responded by stopping affected product lines and working with suppliers on environmental criteria. In 1994, a child labor scandal emerged in Pakistan. IKEA apologized, consulted organizations, changed contracts to monitor suppliers, and appointed a third party to audit child labor. In 1995, a German TV report found child labor at an Indian supplier, Rangan Exports. IKEA terminated the contract but faced an ethical dilemma around the response. Recommendations included supporting Rugmark Foundation's monitoring efforts and improving IKEA's own supplier oversight to
Marico Limited is an India-based FMCG company operating in beauty and wellness products. It markets products in India, Southeast Asia, the Middle East, and North Africa. Major brands include Parachute coconut oil, Saffola edible oil, and hair care products. The company aims to expand its existing markets and categories, introduce larger product sizes, and expand geographically in Southeast Asia and Africa through new product introductions. Its key competitors are Agro Tech Foods, Dabur India, and Godrej Consumer Products.
The document provides information on a marketing strategy project for Godrej Expert Hair Color. It includes:
1) An analysis of the hair color market size and growth drivers, competitors' positioning, and Godrej's social media presence.
2) Segmentation of consumers based on their motivation to buy hair color and selection of "Aspirers" as the target segment.
3) Identification of challenges in Godrej's current communication like lack of branding and issues with ad messaging.
Rajat Gupta was a corporate director at Goldman Sachs and McKinsey who was found guilty of 3 counts of securities fraud for relaying confidential boardroom information from Goldman Sachs to hedge fund manager Raj Rajaratnam at Galleon Group. Wiretaps revealed Gupta discussing Warren Buffett's investment in Goldman Sachs and the company's quarterly losses with Rajaratnam. Rajaratnam then traded on this insider information for profit. Gupta faced up to 20 years in prison but was ultimately sentenced to 2 years.
Titan Industries is the world's fifth largest watchmaker and has emerged as a leading brand in watches, eyewear, and jewelry in India. It has a customer base of 80 million people and adds 1.2 million new customers each year. Titan has 247 exclusive showrooms and sells its products in over 12,000 outlets across India. It manufactures 8 million watches and 1.5 million pieces of jewelry annually. Titan has adopted a strategy of mass marketing by offering similar products to all consumer segments.
The document is an agenda for a meeting discussing IKEA's expansion plans to open 50 stores in the USA. It includes sections on reviewing IKEA's history in the USA, problems and solutions in expanding there, and an overview of the US furniture market. The agenda seeks input on maintaining and updating IKEA's brand attributes and positioning for the US market expansion.
Porters five force analysis for telecom industryAkash Agamya
The telecom industry in India is highly competitive with over 15 players. The top players, Airtel, Vodafone and Idea, capture over 75% of the market share. While competition is intense, the industry is still growing with a focus on expanding to rural areas. The financials of the top players remain strong, however future consolidation in the industry is expected as players seek to improve margins. Overall, the telecom sector in India is one of the fastest growing globally due to strong competition and regulatory reforms that have promoted further expansion.
Malabar Gold and Diamonds - Case Study - Marketing StrategiesYashaswini Agarwal
Malabar Gold and Diamond and their marketing strategies for the Indian and Middle East market.
A CASE STUDY ON MARKETING STRATEGIES OF A CONSUMER DURABLE COMPANY.
Business law Presentation By Arif Ali ,Kaziranga Universityarifali997
The presentation summarizes the movie "Corporate" which focuses on the unethical side of corporate life including illegal activities of top executives and their nexus with corrupt politicians. It addresses issues like bribery, morality, and industrial safety standards. While the movie provides insights into the mindset of powerful people, it also gives a one-sided perspective. It revolves around themes of right versus wrong and depicts characters representing courage, justice and morality. In the end, the two rival companies come to a mutual settlement to overcome losses, showing how business rivalry can be resolved for mutual benefit.
ethics is a necessary element for any entrepreneur to start up his own business, this document will put on some light on modern-day entrepreneurship practices and ethics
"What it takes to be a young Entrepreneur?" by Mr. Raju Venkatraman.Vaibhav Barnwal
Mr. Raju Venkatraman's career in technology outsourcing began with EDS. In EDS, Raju spearheaded the applications outsourcing business (now called BPO) in a variety of verticals including Healthcare, Manufacturing and Federal Government.
He left a successful career at EDS in 1991 and became a pioneer in outsourcing by launching Vetri Systems, an off-shore outsourcing company.
Scaling his original company to nearly 4,000 employees/ contractors, he sold it to Lason, Incorporated in 1998. He served as the President, Data Management Services at Lason and was responsible for more than 7,500 employees and $85 million in revenue. In early 2002, he resigned from Lason and launched Sherpa.
In 2005, he joined Banking office firm firstsource Solutions as Joint Managing Director and Chief Operating Officer.
He was named Indian Entrepreneur of the Year in 2000, and is a recognized expert and speaker in the field of business process outsourcing. He is a chemical engineering graduate from IIT, Chennai and holds an executive MBA from the IIM, Ahmedabad, India.
The 11 Corporate Lessons From Movie Rocket Singh By Ashraf ChaudhryAshraf Chaudhry
The document outlines 11 corporate lessons learned from the movie "Rocket Singh":
1. Money does not equally motivate everyone; tailor your motivational approach.
2. You need the right aptitude for sales, not just academic marks.
3. Breaking the ice and asking others is prerequisite for being a good salesperson.
4. An organization cannot expect honesty if it encourages dishonest practices with clients.
5. Delighted customers are ambassadors and referrals can generate more business than marketing.
This summary provides the key details from the document in 3 sentences:
The document discusses a group interview conducted with the DevOps team at an automotive software company called Tail Light. The DevOps team consists of 4 individuals with expertise in various technical aspects of their products. The IT team at the company finds humor in the vulnerabilities that users unintentionally create on the network.
Rocket Singh: Salesman of the Year is a 2009 Indian film about an honest salesman who starts his own business to avoid corruption at his employer. Harpreet Singh, a B.com graduate, becomes a salesman but faces corruption and insult. He recruits others from the firm who are treated poorly by bosses. They form Rocket sales corporation, which succeeds ethically where the big company fails due to corruption. The movie also shows how talent can be recognized in unlikely people and that qualifications are not the only measure of intelligence.
This document provides guidance on when and how startups should establish an HR department. It suggests that HR becomes more important as a company grows beyond 15-20 employees to help manage policies, paperwork, and legal compliance. The document recommends having a dedicated HR professional once a company reaches 50 employees to properly handle these responsibilities. It outlines several Indian labor laws that kick in based on employee headcount, such as requirements for gratuity, social security benefits, and bonus payments. The document stresses the importance of establishing clear policies to guide employees and protect the company.
The document discusses the importance of aligning corporate social responsibility (CSR) efforts with a firm's internal culture and values. It argues that CSR initiatives will only enhance a brand if they are consistent with how the firm actually operates and treats employees, clients, and suppliers. True brand equity is built on actions, not just marketing campaigns. Firms that develop authentic CSR programs by engaging internally and with partners can build trust and goodwill in the market. However, CSR efforts that are disconnected from a firm's realities may undermine its brand over time.
Why do companies lose their best talents?CelexProject
I often say that no company is bigger or better than the people who work there, employees give it a damned hard every day. So why do companies lose their best talent all the time?
Marketing Ethics White Paper SMPS FoundationPam Heeke
This white paper discusses marketing ethics in the professional services industry. It covers four main topics: common ethical dilemmas marketers face, such as stretching the truth; the consequences of unethical behavior, such as loss of reputation; ensuring behaviors stay legal and avoid issues like fraud or bribery; and instituting an ethical culture within a firm through codes of conduct. The paper is based on research and interviews with professionals in marketing, law, and architecture/engineering. It concludes that doing ethical business is important to maintain trust with clients and avoid serious legal and reputational risks.
This document provides an overview of entrepreneurship and entrepreneurial development in Bangladesh. It discusses what entrepreneurs are and the key functions they serve. It also outlines some of the common characteristics of successful entrepreneurs, such as taking what they do seriously, managing money wisely, and becoming experts in their field. Additionally, the document discusses the opportunities and challenges facing entrepreneurs in Bangladesh, including a lack of proper financial and training support from the government. It presents entrepreneurship as key to alleviating poverty in Bangladesh and improving the country's economic situation. The presentation concludes by advertising upcoming entrepreneurship events.
The Corporate Refugee Startup Guide Insights - USASBE PresentationDave Gee
The insights from these slides are intended to help first-time entrepreneurs, especially those leaving corporate, make an effective transition to the life of an entrepreneur. These are slides that were provided to a presentation to the United States Association for Small Business and Entrepreneurship.
These slides provide an overview of some of the insights from world-class VCs, angel investors, IP attorneys, researchers, entrepreneurs and more. The entire content is available in my book, The Corporate Refugee Startup Guide which is available on Amazon.
If you need guidance on your startup or want insights on how to launch an accelerator program contact Dave at: dave@startupguides.io.
The Rise of the Human-Centric Era with Hilary Corna and The Entrepreneur's Or...Hilary Corna
Hilary Corna is the CEO of Humans in Business and the founder of Corna Partners. She will be giving a presentation about the changing consumer and the traits of a human-era company. The presentation will cover topics like deep customer empathy, empowering individuals to be the brand, and caring about small details. It will also discuss how companies who thoughtfully implement human experiences will see outsized gains in areas like customer loyalty and referrals.
Bill TaylorWilliam C. Taylor is cofounCompany magazine.docxjasoninnes20
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Guide to
Why We (Shouldn't) Hate HR
8:53 AM Thursday June 10, 2010 | Comments (12)
I spend much of my time giving talks to companies, trade
associations, and professional societies from the worlds of
marketing, IT, and human resources. And whenever I talk to
an HR audience, there's someone after the event who wants
to talk to me about an article we published in Fast Company
way back in 2005. The essay, designed to stir up discussion,
was titled "Why We Hate HR" — and it's left a mark. To this
day, human-resource executives want to praise it, denounce
it, dissect it, and debate it. I guess that's a sign the essay
succeeded — and that many HR leaders remain frustrated
with their roles inside their organizations and determined to
do more.
So here's a proposal. As this provocative essay approaches
its fifth anniversary, perhaps it's time to change the debate.
The real problem, I'd submit, isn't that HR executives aren't
financially savvy enough, or too focused on delivering
programs rather than enhancing value, or unable to conduct
themselves as the equals of the traditional power players in
the organization — all points the original essay makes. The
real problem is that too many organizations aren't as
demanding, as rigorous, as creative about the human
element in business as they are about finance, marketing,
and R&D. If companies and their CEOs aren't serious about
the people side of their organizations, how can we expect
HR people in those organizations to play as a serious a role
as we (and they) want them to play?
This is a lesson I've learned and relearned from all kinds of
companies that are winning big in tough economic
circumstances. You can't be special, distinctive, compelling in the marketplace unless you create
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8.
Inclusive business
Accountable business
Transparent Business Standards
Commitment to professed quality and Representation accuracy
Representation accuracy
Timeliness
Evidence
Identity
Disguise
Disparagement
Representation
Fair Competition
Equal opportunities employer
Upholding of employee human rights
Health, safety and environment
COrporate citizenship
Stakeholder representation
Business Association
Conflict of intrest
CODE OF ETHICS
12. L'OREAL STARBUCKS
L’Oréal was recognized internationally by
the Ethisphere Institute for its ethical
business practices, social corporate
responsibility, fight against corruption
and sustainable development.
This is the third time that L’Oréal has been
recognized for promoting the highest
of ethical standards.
A company with strong values is a
company you can trust and trust is the
biggest asset a company can have,"
said Emmanuel Lulin, Group Director
of Ethics at L’Oréal."
In 2009 this company was
recognized as most ethical
company in the world.
It encourages consumers to be
environment concious.
It also offers full health insurance
benefits .
15. Wall MART Philip Morris
WalMart is the first private employer
with 1.2 millions employees around
the world.
WalMart is facing an important amount
of controversy for unethical business
practices include the following:
Gender discrimination,wage and pay
disputes,violate child labour laws etc.
Cigarette manufacturer, Philip Morris is
the 5th most unethical company due
to it's marketing strategies.
In the past the company has targeted
children and exploited their
vulnerability to addictive habits.
The company has also employed
underage girls to handout free
Marlboro cigarettes to children at
clubs and concerts.
16.
17. ROLE OF MOVIES
Movies play a very important role not only by
entertaining us but also by showing the world
around us
Business ethics can be understood in movies by
knowing the real life incidents that took place and
are shown as documentaries or by watching
movies that show the stories of people whose
business ethics caused them success or failure.
20. Systemic corruption of the United States by
the financial services industry and the
consequences
Deregulation of Iceland’s three major banks led to
an economic disaster
Global crisis of 2008 and the subsequent
economic downturn
Forced millions of people out of their jobs and
homes
22. Highlights the new challenges and opportunities
faced by internet companies.
Intuitive strategic thinking and intense, passionate
focus that is required for successful entrepreneurs.
Laws protect: inventions with patents, creative
works with copyright, and trade names with
trademarks, but none protects business ideas.
Lack of legal representation.
24. Atmosphere of financial competitiveness so
ferocious that ethics become irrelevant
It is believed in this movie that greed of the
American capitalist system drives innovation and
creates wealth
26. Fictionalized account of the early professional
lives of Bill Gates and Steve Jobs
Their struggles during college, the humble
beginnings of their companies and the ingenuity
that took them from where they were to where
they are now.
29. • The movie talks about passion being more
important than a degree or qualification. Being a
team player, sharing responsibilities, working
together and of course, sharing profits. The movie
talks about showcasing confidence and that you
cannot stat big, instead- there is always a first time
when you start. Ethics are the groundwork of
business, starting small but dreaming big, not
bothering about competition and treat vendors as
partners are a few other important lessons learnt
from the movie
• This movie tells us that when you do the right thing,
30. • Most importantly, Ethics are the foundation of
business. When the young team starts business,
the hero tries to steal power to save money, but
the heroine reminds him that this is not the
foundation they will build their business on. This
spirit continues in the future when they grow big
and leads to further success. When you are small
and starting your business, there will be several
moments when you want/can be unethical like
avoiding taxes, not paying employees etc. but if
you start weak, you become weaker
32. • “Corporate" is hard hitting film from Madhur Bhandarkar
that exposes you to the facts and figures that are generated
in typically closed boardrooms of corporate houses and their
nexus with the Government of India. It is about the vicious
circle of ambition in private sector and how human emotions
and life have no significance there.
• The catfights shown in movie really expose the levels to
which these blue collared, so called professionals can stoop
down to under the pretext of business, profits and growth.
Ethics have no value and backstabbing is the rule of the
game, all in the name of business and hunger for position,
status and money.
• At the end it is shown that Nishi's(Bipasha Basu)
conscience is shaken as she sees basic moralities and
ethics abandoned in the race for profits and one-
34. It’s about ethics in business. The film sends a strong message that ethical
business is the only kind of business worth doing.
It serves as a critique that old and corrupt ways of current (Indian) society
can be changed, and everyone will likely be in a better position through
fair competition and an even playing field. Business ethics based on
sound values of customer service, and non-exploitative profits could be
working business models, as opposed to one with deeply seeped
corruption across all levels.
Harpreet Singh in the movie mainly portrays Customers as the Kings,
keeping yourself informed, a brand depicts a culture and the most
important lesson- Values and ethics being depicted in an organization can
be drivers.
‘Business number nahi, business log hai... sirf log ’
(Business is not numbers, business is people ... only
people) says Harpreet Singh (Ranbir Kapoor), echoing
the oft quoted marketing mantra – ‘Customer is the King’.
35. • It teaches us to serve your customers as per their
need and not as per your convenience. Put your
100% to your business. Always be ready to take
risk and guard your partners. A true leader always
stands by his associates and is not afraid of
failures.
• “Rocket Singh – Salesman of the Year” had a
theme which spoke of ethics in business. If
marketing efforts are directed at deceiving
customers and if either the product or service is
shoddy, the business will go down in the dumps.
38. • The first business ethical problem portrayed concerns the
energy created at Monsters, Inc. Monsters enjoy the
wonderful activities available from the creation of power
just as much as humans . In the monster world, scaring a
child enough to create a scream causes upsetting
emotional effects in the scared children. Are the lasting
effects of scared children worth the power generated?
• This issue was resolved with the discovery that laughter
generates ten times more power than a scream.
39. • At first, Sully is unaware of the power generating
properties of laughter but at the end of the film,
Sully brings the company into a new generation of
“laughter creating employees” rather than “scare
creating employees.” The company’s old motto:
“We scare because we care” is abandoned.
• This film not only helps children overcome fears
such as monsters in the closet by following Boo’s
journey, but also creates interest in the business
environment. Children have no idea of the
concepts and challenges in the business
environment but when presented in films such as
41. JIST OF THE MOVIE
The Indian movie, GURU, revolves around the story of a
business owner who rises from rags to riches. The main character of the
movie Gurukant Desai builds his business empire by whatever means he
can.
PORTRAYAL OF BUSINESS WORLD
The business world has been portrayed negatively in this movie. The laws
are made in favor of already rich and powerful people. Anybody else who
wants to become wealthy finds his path to be full of obstacles that he has
to pass through. Then the person would resort to different unethical
means like bribery to get things done, mud sliding to get rid of the
competitors, faking transactions to earn trading permits, running more
than allowed production units to maximize profit and tax evasion.
42. ETHICAL ISSUES
FIRST ETHICAL ISSUE:
Guru obtained trading permit by trapping a government
official to issue it to him. He brings truckloads of polyester cloths to his
house so as if it would seem that the official had seized those items from
Guru by unfairly exercising his power. The only way that would solve
the problem would be by issuing Guru a permit and he would take his
items back.
SECOND ETHICAL ISSUE:
Guru took revenge against the existing wealthy person by
defaming him through newspaper articles by bribing its employees and
that was unfair and unethical. But when we look at the situation in
which Guru was he seems very right to have done it as he also each time
had tried to hinder Guru’s progress.
43. THIRD ETHICAL ISSUE:
The third ethical issue is where Guru obtains import permit by faking to be already rich.
He exports empty boxes claiming them to be his products. His motive here was to import
polyester at a much cheaper price generating maximum profit. However
the law at that time was written for the rich. So anyone else could not
thrive in business. From his prospective it seems very ethical that
everyone should have equal opportunity to prosper.
FOURTH ETHICAL ISSUE:
His failing to realize that he could not install twelve spinning
machines instead of six for which he had permit seems to be an illegal act. But when I
watched the movie I felt that in those existing circumstances it would have been impossible
for him to get the permit for twelve machines. After all he had to consider the interest of all
his shareholders by meeting the demand of his products. Also being not so knowledgeable
about tax laws was not completely his fault.
44. LEARNING EXPERIENCE
After watching this movie, I came to realize that to achieve success a
person may have to undergo difficult circumstances and some
situations may carry ethical dilemmas with them. Many times laws
are
written by the powerful. However, it does not mean that you have to
work illegally to achieve success; one should be able to defend true
and honest intentions and be accountable in whatever you do….
45.
46.
47. Many companies tend to market their product on the
basis of ethical policies (like navneet policy to save trees inspite of
being a page producing company and classmate awares towards
endangered species.)
for example,shows and exhibitions are organised and the fund
collected for the ones in need.favourable and beneficial policies
implemented and thus,aspiring employees come to know about
it through social networking sites this helps in lowering costs of
recruitment. also,encourages applicants.
54. G AND SOCIETY
sellers ,they reflect the society.
is reflected in advertising.
amily-oriented. Eg.Savings for
age
ly & others,we indians can postpone our
Eg.Lux,Coke etc.
57. HICAL ADVERTISING
SURROGATE ADVERTISING
Advertisements for products like
cigarettes or alcohol which are injurious
to health are
prohibited by law in several countries
and hence these companies have
to come up with several other products
that might have the same brand name &
indirectly remind people of the cigarettes
& the beer bottles of the same brand.Eg.
Foster and Kingfisher.
58. GERATION
Using false claims in the advertisements about the product.
For eg. Ghari Detergent -”Phele Istemaal kare phir vishvaas kare.”,Tide
Detergent-”White ho to tide ho.”,Vodafone Essar - “Wherever you go our network
follows”.
59. ADVERTISING
otional statements & claims that express
bjective views,such that no reasonable person would take literally.
t believe that polar bears enjoy sipping coca-cola,but we know better.
60. N ADVERTISING
Children are easily persuaded and have a large pull on today's markets, as is known by all
advertisers, even ones who do not intend for their products to be consumed by children.
61. TEREOTYPING
Women are generally associated with household works and is not supposed to be good
decision maker which contributes to women stereotyping.
62. Business ethics in sports sector
The sports sector is a unusual combination of often highly
profitable businesses, celebrity ‘staff’ (the sportsmen and
women) and passionate ‘customers’ (fans and spectators).
The stakes are high, both financially and professionally;
and the pressure to cross ethical lines is also high. The
more commercial sport becomes, the more reliant it
becomes on sponsors and other investors. These
stakeholders are unlikely to want association with
brands, organisations or competitors that display low
ethical standards and therefore pose a reputation risk.
Similarly,the high profile of sports professionals, which
often act as role models to young people creates an
obligation for them to behave responsibly.
63.
64. ND CORRUPTION
1.Sports generally, and gambling associated with it, is a multi-million
pound industry that is particularly susceptible to corruption and organised
crime.
2. There has been a spate of cases of corruption within the sports sector
reported in the media in 2010/11: e.g. members of the Pakistani cricket
team were found guilty of accepting bribes around the bowling of ‘no
balls’; members of the Fédération Internationale De Football Association
(FIFA) executive committee have been accused of ‘selling votes’ for
countries to host the World Cup. Germany’s largest telecoms company is
being investigated for illegally trying to win contracts worth millions of
Euros from Volkswagen by offering to prolong a sponsorship deal with
one of the country’s top football clubs who are owned byVolkswagen.
65. Sponsorship of sporting events and teams can raise ethical
concerns for the sport in question in cases of a corporate
scandal, but also for the sponsoring company if there is a
sports scandal.Lord Coe, chairman of the London 2012
Olympics organising committee, recently had to hip deals with
Tiger Woods in the wake of the news about his personal
problems.
For companies such as McDonalds and Coco Cola, long
running sponsors of the Olympic Games, their link with the
event is the ultimate expression of their corporate spirit and
enables them to connect directly with people of all ages and
cultures.