Non Verbal Communication.

1. BUSINESS COMMUNICATION

2. WHAT IS BUSINESS
COMMUNICATION
 BUSINESS COMMUNICATION ISTHE
EXCHANGE OF IDEAS, OPINIONS AND
INFORMATION THROUGHWRITTEN OR
SPOKENWORD, SYMBOLS OR ACTION.
 COMMUNICATION IS A DIALOGUE, NOT A
MONOLUGUE .

3. TYPES OF COMMUNICATION BASED
ON THE CHANNELS WE USED ARE:
 1.

4. 2. NON - VERBAL
COMMUNICATION

5. A. FACIAL EXPRESSIONS
 It has been said that “FACE IS THE INDEX OF
THE MIND” whatever we feel deep inside is
reflected on our face.

7. B. EYE CONTACT -
ITS TYPE
I.BUSINESS/POWER GAZE

8. B. EYE CONTACT –
ITS TYPE
II.Social Gaze

9. C. EYE CONTACT -
ITS TYPE
III.Intimate Gaze

10. C. BODY LANGUAGE
 Our body posture affect the way we think about
ourselves, how we relate to others and others
relates to us.

11. C. BODY LANGUAGE
 Posture indicates confidence, fear,
aggressiveness, rejection etc.

12. D. GESTURES
 Gestures are movements of fingers, hands,
head.
Fingers gestures-

13. D. GESTURES
 Hand gestures-

14. D. GESTURES
 Head gestures-

15. THANKYOU