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Basics
1. 10 Right Questions of Success
The more questions you can answer the higher your success rate.
Is this the right audience?1.	
Is this the right subject area?2.	
Is this the right topic?3.	
Is this the right title?4.	
Is this the right format?5.	
Is this the right place?6.	
Is this the right time?7.	
Is this the right instructor?8.	
Is this the right price?9.	
Is this the right promotion?10.	
2. Ideal Programming Percentages
3. “S” Curve of Program Development
Course introduction1.	
Normal productivity dip2.	
High growth rate3.	
Start of the end4.	
Uses of the S Curve
Determining the stage of a course so you can determine how•	
to help it.
Know what percentages of courses you have in each stage so•	
you can better plan new courses.
4. Most Profitable Courses
20% of your offerings generate 80% of your income. Build on these.
Offer it more often•	
Offer another section•	
Offer it in another location•	
Create spin-off courses•	
Building New Courses, Fred Bayley, LERN Senior Consultant
5. New Course Matrix
Current Customers New Customers
Existing
Products
Now
You have existing
products for existing
customers.
Good Expansion
Take an existing product
to a new audience.
NewProducts
Good Expansion
Create a new product for
your existing customers.
Poor & Risky
Extremely difficult to
succeed by creating a
new product for a new
audience. Stay away
from this option.
Creating New From Successful
1. Update Tired Courses
Title it for a specific market•	
Create modules•	
Combine with another course•	
Make it longer•	
Make it shorter•	
Make it current•	
Give it a new angle•	
Create an advanced level•	
2. Format Variations
Spinning off a successful course into other formats has 3
benefits.
Greater income1.	
Greater participation2.	
Higher repeat rate3.	
Alternative Formats
Class•	 Webinar•	
Hybrid•	 Conference•	
Trip or tour•	 Online•	
Event•	 Self-study•	
Contract•	 Certificate•	
Seminar•	 Institute•
Formats for Community Programs
One night•	
Friday or Saturday night•	
Camps•	
Gentle Saturday: morning workshops, music & lunch,•	
afternoon workshops
One-day trips•	
Formats for business programs
4 day institutes•	
Immersion: 14 hour weekend•	
Webinars & Webcasts•	
Online courses•	
On-site customized•	
3. Subject Matter Variations
Laser In
Progressions
Levels and spin-offs of courses
Niche Strategy
Image Strategy
What is your USP? Use this strength for new courses.
Survey Customers for Ideas
Your Ideas
Use your normal idea gathering methods•	
Focus Groups
Brainstorm ideas and choose options•	
10-12 members who are customers•	
Reduce ideas to 3-6•	
Survey
4. Price
Premier program
Start with the price•	
3 times your normal fee•	
Finances
Finances: New Program Guidelines
Lifespan of at least 3 years?•	
Generate $100,000 or more in income?•	
Finances: Performance
Generate an acceptable operating margin by year 3
	 Year 1: Cover direct costs
	 Year 2: Cover direct costs & administrative costs
	 Year 3: Make money
Benchmarks
20% new courses offered in a 12-month period.•	
15% Cancellation rate for courses/events•	
30-50% Cancellation rate of new courses•	
LERN Tools
Hot Courses - Found in the LERN Club www.lern.org. See
what the latest hot courses are. Rate them and course that fit
your rating will appear near the top of your listings.
Fred Bayley, Bayley@lern.org

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Building New Courses Handout

  • 1. Basics 1. 10 Right Questions of Success The more questions you can answer the higher your success rate. Is this the right audience?1. Is this the right subject area?2. Is this the right topic?3. Is this the right title?4. Is this the right format?5. Is this the right place?6. Is this the right time?7. Is this the right instructor?8. Is this the right price?9. Is this the right promotion?10. 2. Ideal Programming Percentages 3. “S” Curve of Program Development Course introduction1. Normal productivity dip2. High growth rate3. Start of the end4. Uses of the S Curve Determining the stage of a course so you can determine how• to help it. Know what percentages of courses you have in each stage so• you can better plan new courses. 4. Most Profitable Courses 20% of your offerings generate 80% of your income. Build on these. Offer it more often• Offer another section• Offer it in another location• Create spin-off courses• Building New Courses, Fred Bayley, LERN Senior Consultant
  • 2. 5. New Course Matrix Current Customers New Customers Existing Products Now You have existing products for existing customers. Good Expansion Take an existing product to a new audience. NewProducts Good Expansion Create a new product for your existing customers. Poor & Risky Extremely difficult to succeed by creating a new product for a new audience. Stay away from this option. Creating New From Successful 1. Update Tired Courses Title it for a specific market• Create modules• Combine with another course• Make it longer• Make it shorter• Make it current• Give it a new angle• Create an advanced level• 2. Format Variations Spinning off a successful course into other formats has 3 benefits. Greater income1. Greater participation2. Higher repeat rate3. Alternative Formats Class• Webinar• Hybrid• Conference• Trip or tour• Online• Event• Self-study• Contract• Certificate• Seminar• Institute•
  • 3. Formats for Community Programs One night• Friday or Saturday night• Camps• Gentle Saturday: morning workshops, music & lunch,• afternoon workshops One-day trips• Formats for business programs 4 day institutes• Immersion: 14 hour weekend• Webinars & Webcasts• Online courses• On-site customized• 3. Subject Matter Variations Laser In Progressions Levels and spin-offs of courses Niche Strategy
  • 4. Image Strategy What is your USP? Use this strength for new courses. Survey Customers for Ideas Your Ideas Use your normal idea gathering methods• Focus Groups Brainstorm ideas and choose options• 10-12 members who are customers• Reduce ideas to 3-6• Survey
  • 5. 4. Price Premier program Start with the price• 3 times your normal fee• Finances Finances: New Program Guidelines Lifespan of at least 3 years?• Generate $100,000 or more in income?• Finances: Performance Generate an acceptable operating margin by year 3 Year 1: Cover direct costs Year 2: Cover direct costs & administrative costs Year 3: Make money Benchmarks 20% new courses offered in a 12-month period.• 15% Cancellation rate for courses/events• 30-50% Cancellation rate of new courses• LERN Tools Hot Courses - Found in the LERN Club www.lern.org. See what the latest hot courses are. Rate them and course that fit your rating will appear near the top of your listings. Fred Bayley, Bayley@lern.org