The document provides tips for improving an airline's training program presentations. It suggests that current training does not properly educate employees but instead just fulfills a requirement. Better presentations should define their purpose and understand the audience, organizing the content chronologically and identifying problems and solutions. They should grab attention in the introduction, use analogies and stories throughout, include physical gestures, and powerfully conclude by reviewing key points and leaving a lasting thought.

1. Prepare Better Presentations:
Improving an Airline’s Training Program

2. Current training:
• Does not educate employee
• Serves as insurance
• Computer-based
• Fulfills a requirement
• Can do better

3. Define the purpose and understand your
audience. Training serves to
• Educate
• Alter behavior
• Promote and maintain order
• Increase Productivity
• Promote Individual Growth

4. Organize: Introduction, Body, and Conclusion
• Chronologically
• Group Ideas
• Identify problems and solutions

5. Introduction
•Get the audiences attention

6. Make it interesting through
• Analogies
• Metaphors
• Anecdotes

7. Use physical movement. Include
• Gestures
• Connections
• Silence
• Movement
• Facial expressions

8. Conclude powerfully
• Review key points
• Provide one powerful thought
• Conclude with grace

9. Presentations should:
• Add value to training
• Have a purpose and understand the audience
• Organize
• Grab the audience’s attention
• Use analogies, metaphors, and anecdotes
• Include physical movement
• Conclude with key points, one powerful thought, and with grace.