A multicultural organization is defined as one that has a diverse workforce across all departments and offers equal opportunities for input and advancement regardless of attributes like race, religion, gender or orientation. Building a multicultural organization requires assessing the current state, setting a vision for inclusiveness, and implementing interventions like changing hiring practices or providing training. Successful multicultural organizations recognize diverse perspectives, attract top talent, and are well-positioned for global business by embracing diversity in the workplace.

1. Strategic Human Resource Management – KMB HR04
Topic: Building a Multicultural Organization &
Strategic Choice (Part 1 of 2)
ACHLA TYAGI, ABES EC (032), AKTU, LUCKNOW

2. What is Multi Cultural Organization?
• A multicultural organization is one that has a workforce that includes
people from diverse backgrounds across all departments, and which
offers them equal opportunity for input and advancement within the
company.
• A multicultural organization also possesses an absence of
discrimination or prejudice toward people based on their race,
religion, ethnicity, gender, age, sexual orientation, or physical
limitation.
• In a multicultural organization, skill, talent, and performance are the
criteria for meritocratic advancement.
ACHLA TYAGI, ABES EC (032), AKTU, LUCKNOW

3. Understanding Multicultural Organizations
• A multicultural organization recognizes that the contributions of its
employees include perspectives based on culture, gender and other
unique characteristics.
• A multicultural organization hires people from diverse backgrounds
and offers them equal opportunity for input and advancement.
• The trend toward diversity and inclusion is consistent with
demographic changes in economically developed western countries.
• Accenture PLC, Novartis AG, and Medtronic PLC are among the
world's most inclusive and diverse companies, according to the
Thomson Reuters D&I Index
ACHLA TYAGI, ABES EC (032), AKTU, LUCKNOW

4. • An emphasis on diversity also may attract a better talent pool. In a
survey by Glassdoor.com, fully 67% of job-seekers said that a diverse
workforce was an important factor in their decision to accept or
reject a job offer.
• Moreover, a multicultural workforce is seen as essential for any
business considering going global. Successful businesses must
continue to think inclusively and globally. Embracing cultural diversity
in the workplace is an important first step for businesses that want
to be competitive on an international scale.
• Sixty-seven percent of job seekers say that company diversity is an
important factor in their decision to accept or reject a job offer.
ACHLA TYAGI, ABES EC (032), AKTU, LUCKNOW

5. Building a Multicultural Organization
• Multicultural Organization Development (MCOD) is a process of
change that supports an organization moving from a monocultural –
or exclusive – organization to a multicultural – or inclusive, diverse
and equitable – organization.
• The approach requires an initial assessment of where the
organization is and a commitment to a vision of where it wants to be
in the future. From an analysis of the gap between where the
organization is and where it wants to be, specific interventions are
then designed to accomplish the identified change goals.
ACHLA TYAGI, ABES EC (032), AKTU, LUCKNOW

6. The MCOD model, based on earlier work by Jackson and Holvino, provides
a useful way for an organization to:
1. frame an initial assessment of where it is on the path to multiculturalism,
2. decide on a vision of multiculturalism it wants and
3. select appropriate goals and interventions to support its desired vision.
The MCOD considers key organizational dimensions and identifies
indicators of inclusion, equity and diversity
Multicultural organization development means working for social diversity
and justice at the organizational level.
ACHLA TYAGI, ABES EC (032), AKTU, LUCKNOW

7. ACHLA TYAGI, ABES EC (032), AKTU, LUCKNOW

8. ACHLA TYAGI, ABES EC (032), AKTU, LUCKNOW