Evaluating hrd-programs

Effectiveness ,[object Object],[object Object],[object Object]

HRD Evaluation ,[object Object],[object Object]

In Other Words… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Evaluation Needs ,[object Object],[object Object],[object Object],[object Object]

Purposes of Evaluation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Purposes of Evaluation – 2 ,[object Object],[object Object],[object Object],[object Object]

Evaluation Bottom Line ,[object Object],[object Object],[object Object]

How Often are HRD Evaluations Conducted? ,[object Object],[object Object],[object Object]

Why HRD Evaluations are Rare ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Need for HRD Evaluation ,[object Object],[object Object],[object Object],[object Object],[object Object]

Make or Buy Evaluation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Evolution of Evaluation Efforts ,[object Object],[object Object],[object Object],[object Object]

Models and Frameworks of Evaluation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Kirkpatrick’s Four Levels ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Issues Concerning Kirkpatrick’s Framework ,[object Object],[object Object],[object Object],[object Object]

A Suggested Framework – 1 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Suggested Framework – 2 ,[object Object],[object Object],[object Object],[object Object]

Data Collection for HRD Evaluation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Interviews ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Questionnaires ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Direct Observation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Written Tests ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Simulation/Performance Tests ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Archival Performance Data ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Choosing Data Collection Methods ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Type of Data Used/Needed ,[object Object],[object Object],[object Object]

Individual Performance Data ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Systemwide Performance Data ,[object Object],[object Object],[object Object],[object Object],[object Object]

Economic Data ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Use of Self-Report Data ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Research Design ,[object Object],[object Object],[object Object],[object Object]

Research Design Issues ,[object Object],[object Object],[object Object],[object Object],[object Object]

Recommended Research Design ,[object Object],[object Object],[object Object],[object Object]

Ethical Issues Concerning Evaluation Research ,[object Object],[object Object],[object Object],[object Object],[object Object]

Assessing the Impact of HRD ,[object Object],[object Object],[object Object]

HRD Program Assessment ,[object Object],[object Object],[object Object],[object Object]

Evaluation of Training Costs ,[object Object],[object Object],[object Object],[object Object]

Return on Investment ,[object Object]

Calculating Training Return On Investment Results Results Operational How Before After Differences Expressed Results Area Measured Training Training (+ or –) in $ Quality of panels % rejected 2% rejected 1.5% rejected .5% $720 per day 1,440 panels 1,080 panels 360 panels $172,800 per day per day per year Housekeeping Visual 10 defects 2 defects 8 defects Not measur- inspection (average) (average) able in $ using 20-item checklist Preventable Number of 24 per year 16 per year 8 per year accidents accidents Direct cost $144,000 $96,000 per $48,000 $48,000 per of each per year year year accident Return Investment Total savings: $220,800.00 ROI = = SOURCE: From D. G. Robinson & J. Robinson (1989). Training for impact. Training and Development Journal, 43 (8), 41. Printed by permission. Operational Results Training Costs = $220,800 $32,564 = 6.8

Types of Training Costs ,[object Object],[object Object],[object Object],[object Object],[object Object]

Direct Costs ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Indirect Costs ,[object Object],[object Object],[object Object],[object Object],[object Object]

Development Costs ,[object Object],[object Object],[object Object]

Overhead Costs ,[object Object],[object Object],[object Object],[object Object]

Compensation for Participants ,[object Object],[object Object]

Measuring Benefits ,[object Object],[object Object],[object Object],[object Object]

Utility Analysis ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Critical Information for Utility Analysis ,[object Object],[object Object]

Ways to Improve HRD Assessment ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

HRD Evaluation Steps ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Summary ,[object Object],[object Object],[object Object]

Evaluating hrd-programs

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Editor's Notes