In reference to sociology, multiculturalism is the end-state of either a natural or artificial process and occurs on either a large national scale or on a smaller scale within a nation's communities
In reference to sociology, multiculturalism is the end-state of either a natural or artificial process and occurs on either a large national scale or on a smaller scale within a nation's communities
John Daley looks at how Australasian economies and cities are changing. Despite mining and agricultural booms, economic activity is gravitating towards big cities and their centres. These new patterns create challenges: longer commutes; geographic divides that limit opportunities for both businesses and individuals; and put social fabric under strain.
To make the most of 21st century urbanisation - and share the benefits fairly, there need to be reforms to planning, transport and taxation. These are the core of the reform agenda for our times.
Watch this conversation at: http://aucklandcouncil.govt.nz/conversations
COURSE LEARNING OUTCOME :
Explain the concept of cultural diversity and workplace diversity in tourism and hospitality industry
Discuss about the management and issues of cultural diversity in tourism and hospitality industry
Study the impact on cultural diversity in tourism and hospitality industry
CULTURAL DIVERSITY IN TOURISM & HOSPITALITY
•Globalization and internationalization is current trends.
•It makes people moving work and live with people with diverse backgrounds.
•Cultural diversity also can create conflict.
•In hospitality industry, has great dimension of cultural diversity from staff, guest and tourist.
CULTURAL DIVERSITY IN TOURISM & HOSPITALITY PEOPLE TRAVEL AROUND THE WORLD
Advanced of computer technology efficient communication system Transportation (budget – high class) Easy to book accommodation.
CULTURAL DIVERSITY IN TOURISM & HOSPITALITY
Tourism and hospitality organizations will work in very complex multicultural tourism environment.
•They must understand the perception of culture and the role of national culture and how impact to tourist behavior.
•The organization responsible to reduce gap of cultural distance in workplace.
5 EXAMPLES OF COMPANIES WITH FANTASTIC CULTURES
ZAPPOS
• Cultural fit interview
• Shoes that it sells online
• Zappos hires according to cultural fit first and foremost
• New employees are offered $2,000 to quit after the first week of training if they decide the job isn’t for them.
• This promotes the culture and happy employees, which ultimately leads to happy customers.
2. WARBY PARKER
• Has been making and selling prescription glasses online since 2010
• Designs its own glasses, and sells directly to customers, cutting out the middleman and keeping prices low.
• “Culture crushes,” - means that team have a positive culture is on the forefront, setting up fun lunches, events and programs • Make sure the entire team works well together by insisting everyone helps keep break areas clean or sending random employees out to lunch together.
TWITTER
• Culture- workers rave
• Rooftop meetings, friendly coworkers and a team-oriented environment
• Employees of twitter can also expect free meals at the san francisco headquarters,
• Along with yoga classes and unlimited vacations for some
• Twitter team decided that san francisco was to remain the place they call home, and moved into office space at 1355 market street, market square.
4. GOOGLE
•Free meals,
•Employee trips and parties,
•Financial bonuses,
• Open presentations by high-level executives,
•Gyms,
• A dog-friendly environment and so on.
Google office at London headquarters in Victoria
Google at Tokyo, Japan
AIR ASIA
• Air Asia is a huge company with a lot of employees
• Tony Fernandes, he wanted a company where people can pursue their dreams
• They advise openness and want people to be creative and passionate about what they do
• Employees can communicate directly with tony and
This topic introduces the cultural diversity in tourism and hospitality industry. it also discusses the types of culture and the advantages of cultural diversity in the hospitality industry.
Communicating the Case for Diversity and Inclusion Aerial Ellis
Addressing Imperatives: The growing requirement to address how workforce diversity has a quantifiable effect on business/performance outcomes, creates financial/economic benefits, and shifts organizational culture to impact greater human contribution; Assessing Implementation: The proactive effort that responds to the changing demographic profile of the workforce through the implementation of programs and services that support and empower a diverse workforce through multicultural approaches (ie. programs, initiatives, execution); Achieving Success: The return on investment (ROI) in terms of performance and economic outcomes that results from leveraging the variant knowledge, skills, abilities, talents, intellectual capital, perspectives, working styles, etc. of a diverse workforce (process-oriented).
The Culture of Welcoming: Attracting and Retaining Creative ClassEmily Robson
Presentation delivered by Magdy ElDakiky, Community Economic Development Specialist, Ontario Ministry of Agriculture, Food and Rural Affairs at November 27 2008 \"Economies in Transition\" forum in Chatham, Ontario.
A presentation by the APM Women in Project Management (WiPM) Specific Interest Group (SIG) and Sobitha Sashikumar for the APM South Wales & West of England branch on 3rd July 2014 at Atkins/Faithful+Gould in Bristol.
In this interactive session, Sobitha Sashikumar brought a wealth of knowledge and appreciation on the subject of change and diversity. She explored this subject, drawing on her experience of living and working in teams and organisations across three continents, assisting delegates to enhance their effectiveness in managing change and diversity.
A joint event between South Wales & West of England branch and Women in Project Management (WiPM) SIG, this served as an introduction for the branch membership to the WiPM SIG; its activities, volunteering opportunities and the 21st anniversary celebrations, as well as diversity initiatives. The WiPM chair Teri Okoro, introduced this session.
This session helped delegates to:
- Understand the positive benefits of diversity
- Identify how and why diversity may impact on change and PM3 outcome
- Explore tools and techniques to help you be smarter in the use of diversity to achieve balanced teams and improved outcomes.
The presentation focussed on reviewing your own experiences in teams and organisations, assessing strengths and gaps.
Discussions helped delegates to understand where they needed to improve awareness, pay attention or plan changes.
Simply put, cross cultural training means any training that helps people overcome cultural challenges in work or in life when interacting with others whose culture, values and beliefs we are not fully aware.
Cross administrative culture and valuesANWARUL WADUD
Global Culture and Values, revealing how values and beliefs typically impact administrative interactions and influence administrative behaviour. It poses three major arenas for cross culture administrative skills:the domestic work environment, the integration of organisational cultures and values and the international or cross border market place cultural values.
We help our clients in better understanding the art of balancing global integration and local adaptation.
Developing cultural effectiveness and building team integration
by providing consulting, assessment, training and coaching services
Azores: An Entrepreneurial Future in the Creative EconomyCreative Startups
"Start from where you come from, first." The islands of the Azores have been isolated and remain untouched by mass tourism. Eco and agritourism opportunities await. We are partnering with regional government and higher education leaders to bring knowledge and relationships that build markets and, eventually businesses and family incomes.
In this slide share, you will see the market potential of E-bikes in Europe and how the trend of E2Ws is increasing in the rest of the world after China
Discover Palmer, Puerto Rico, through an immersive cultural tour that unveils its rich history and vibrant traditions. Experience lively festivals, savor authentic cuisine, and explore local markets. Visit historical landmarks, museums, and stunning colonial architecture. Engage with friendly locals, enjoy live music, and hike scenic nature trails, all while participating in cultural workshops and discovering unique artisan crafts.
During the coldest months, Italy transforms into a winter wonderland, providing visitors with a very unique experience. From the Settimana Bianca ski event to the lively Carnevale celebrations, Italy's winter festivities provide something for everyone. Enjoy hot cocoa, eat hearty comfort foods, and buy during winter deals. Explore the country's rich cultural past by participating in Settimana Bianca, and Carnevale, sipping hot chocolate, shopping during winter deals, and indulging in winter comfort foods. Visit our website https://timeforsicily.com/ for more information.
Exploring Montreal's Artistic Heritage Top Art Galleries and Museums to VisitSpade & Palacio Tours
Montreal boasts a vibrant artistic heritage, showcased in its top art galleries and museums. From the expansive collections at the Montreal Museum of Fine Arts to the cutting-edge exhibits at the Musée d'art contemporain, discover the city's rich cultural landscape. Experience dynamic street art, indigenous works, and contemporary pieces, reflecting Montreal's diverse and innovative art scene.
The Cherry Blossom season in Hunza begins in the second week of March and lasts until the end of April, varying with altitude. During this enchanting period, tourists from around the world flock to Hunza Valley to witness its transformation into a vibrant tapestry of white, pink, and green. The valley comes alive with cherry blossoms, creating a picturesque and mesmerizing landscape that captivates visitors.
About the Company:
The Cherry Blossom season in Hunza starts in the second week of March and extends until the end of April, depending on the altitude. During this enchanting period, tourists from around the globe travel to Hunza Valley to witness its transformation into a vibrant tapestry of white, pink, and green. The valley comes alive with cherry blossoms, creating a picturesque and mesmerizing landscape that captivates all who visit. For the best experience, join Hunza Adventure Tours, the top tour company in Pakistan, and immerse yourself in this breathtaking seasonal spectacle.
Its running cost is among the diverse vital aspects you must consider before buying an electric scooter. Calculate the cost of getting e-scooter charge for your regular usage to calculate its economic efficiency, similar to people who investigate the mileage of petrol or diesel-driven scooters.
TRAVEL TO MT. RWENZORI NATIONAL PARK WITH NILE ABENTEUER SAFARIS.docxnileabenteuersafaris
Let’s explore the captivating Rwenzori Mountains National Park in Uganda with Nile Abenteuer Safaris. This UNESCO World Heritage Site, also known as the “Mountains of the Moon,” offers unparalleled beauty and diverse ecosystems. 🌿🏔️
Key Features of Rwenzori Mountains National Park:
Majestic Peaks:
Mount Rwenzori, Africa’s third-highest peak, dominates the landscape. Its snow-capped summits and glacier-draped slopes provide a challenging yet rewarding adventure for trekkers and climbers.
Ascending these peaks allows you to witness breathtaking vistas and experience the thrill of high-altitude trekking.
Biodiversity:
Explore the park’s rich biodiversity, which includes montane forests, alpine meadows, and towering cliffs.
Encounter rare and endemic species such as the Rwenzori turaco, Rwenzori red duiker, and Rwenzori three-horned chameleon.
Trekking Trails:
Embark on immersive trekking experiences along a network of trails. Choose from leisurely walks to multi-day expeditions.
Traverse verdant valleys, moss-draped forests, and marvel at cascading waterfalls as you ascend toward the summit.
Cultural Heritage:
Engage with local communities of the Bakonjo and Bamba people. Gain insight into their traditional way of life and cultural practices.
Discover the rich history and folklore surrounding the Rwenzori Mountains.
Planning Your Visit:
Trekking and Climbing:
Select from various trekking routes tailored to different skill levels and durations.
Experienced guides and porters ensure a safe and enjoyable journey to the summit.
Wildlife Viewing:
Embark on guided nature walks to spot diverse wildlife, including primates, birds, and endemic plant species.
Keep an eye out for the Rwenzori hyrax, blue monkeys, and various bird species.
Accommodation:
Rest and rejuvenate in comfortable lodges, campsites, and guesthouses within and around the park.
Experience warm hospitality amidst the tranquility of nature.
Conservation:
Support conservation efforts by adhering to park regulations and practicing responsible tourism.
Your visit contributes to preserving this pristine wilderness for future generations.
Embark on an Unforgettable Adventure:
Whether you seek the thrill of summiting Africa’s legendary peaks or the serenity of exploring remote landscapes, Mount Rwenzori promises an unforgettable journey into the heart of nature’s majesty. Start planning your expedition today and unlock the secrets of this captivating natural wonder!
Visit
https://nileabenteuer.com/tour_destination/mount-rwenzori-national-park/
https://www.rwenzoriexpeditions.com/treks/rwenzoris-gorilla-trek/
For more information;
WhatsApp: +256 752 397520
Email: info@nileabenteuer.com
Website: www.nileabenteuer.com
Antarctica- Icy wilderness of extremes and wondertahreemzahra82
In this presentation, we delve into the captivating realm of Antarctica, Earth's southernmost continent. This icy wilderness stands as a testament to extremes, with record-breaking cold temperatures and vast expanses of pristine ice. Antarctica's landscape is dominated by towering glaciers, colossal icebergs, and expansive ice shelves. Yet, amidst this frozen expanse, a rich tapestry of unique wildlife thrives, including penguins, seals, and seabirds, all finely attuned to survive in this harsh environment. Beyond its natural wonders, Antarctica also serves as a vital hub for scientific exploration, providing invaluable insights into climate change and the Earth's history
4 DAYS MASAI MARA WILDEBEEST MIGRATION SAFARI TOUR PACKAGE KENYABush Troop Safari
Join our 4-day Masai Mara Wildebeest Migration Safari in Kenya. Witness the incredible wildebeest migration, enjoy exciting game drives, and stay in comfortable lodges. Get up close and personal with one of nature's most amazing exhibits! Book Your Safari Today at - https://bushtroop-safaris.com/
Discover the wonders of the Wenatchee River with a variety of river tours in Monitor, WA. Whether you're seeking thrilling whitewater rafting, peaceful kayaking, family-friendly float trips, or scenic sunset cruises, there's something for everyone. Enjoy fishing, wildlife spotting, bird watching, and more in this beautiful natural setting, perfect for outdoor enthusiasts and families alike.
MC INTERNATIONALS | TRAVEL COMPANY IN JHANGAshBhatt4
Experience the world with MC Internationals travel and tourism. From foreign getways to cultural concentration, we tailor unforgettable journeys for every traveler. Let us turn your dream into reality and create lasting memories. Explore with us today. #TRAVEL,COMPANY #BEST,TRAVEL,COMPANY #VISIT,VISA #EMPLOYMENT,VISA #STUDY,VISA #HAJJ,AND,UMRAH
How To Change Name On Volaris Ticket.pdfnamechange763
How to change name on Volaris ticket? This is one of the most common questions asked by travelers flying with Volaris Airlines. The mentioned details can help you with your name rectification on the airline ticket. If you are still facing difficulties call the consolidation desk at +1-800-865-1848.
London Country Tours, the foremost travel partner offers customized Stonehenge tours from London coming with private tour guides and direct access to the inner circles. Visit: https://www.londoncountrytours.co.uk/tour/tours-to-stonehenge-oxford/
2. -Culture refers to the cumulative
deposit of knowledge, experience,
beliefs, values, attitudes, meanings,
hierarchies, religion, notions of time,
roles, spatial relations, concepts of
the universe, and material objects
and possessions acquired by a group
of people in the course of
generations through individual and
group striving.
CULTURE
-Culture is communication, commu-
nication is culture.
-Culture is the systems of knowledge shared by a relatively large group of people.
3. A social group within a national
culture that has distinctive patterns
of behaviour and beliefs
A subdivision of a national culture
or an enclave within it with a distinct
integrated network of behaviour,
beliefs, and attitudes
SUB CULTURE
4. The doctrine that several different cultures
(rather than one national culture) can
coexist peacefully and equitably in a
single country.
It is the acceptance or promotion of
multiple ethnic cultures, for practical
reasons and/or for the sake of diversity
and applied to the demographic make-up
of a specific place, usually at the
organizational level.
Multiculturalism
Example- schools, businesses, neighbourhoods, cities or nations.
14. Multiculturalism----+
Decision-making
Bell Atlantic's CEO Ivan
Seidenberg- diverse groups
make better decisions
Lucent's CEO McGinn
"Diversity is a competitive
advantage. Different people
approach similar problems in
different ways"
15. INNOVATION
creativity springs from
divergence, a great source of
ideas is in the multicultural
world.
Mike Armstrong, the CEO of
AT&T-a diverse workforce
enhances creativity and
understanding of customers.
Goleman- International companies have an increasing need for employees who not
only put any bias aside to appreciate people from diverse cultures and markets but
also turn that appreciation into competitive advantage
16. HUMAN RESOURCES
Thailand, where there is a shortage of
skilled and unskilled workers because of
rapid industrialization. Without a
multicultural and diverse workforce,
economic growth cannot continue.
Singapore, where about 500,000 non-
Singaporean and culturally diverse people
are doing unskilled work. This contributes
heavily to the economic development of
Singapore.
17. Advantica Restaurant Group
Applied Materials, Inc.
BellSouth Corp.
Dole Food Company, Inc.
Fannie Mae
Freddie Mac
Hilton Hospitality, Inc.
Hyatt Corporation
J.P. Morgan Chase & Co.
Levi Strauss & Co.
Lucent Technologies
McDonald's Corporation
PepsiCo Inc.
PNM Resources, Inc.
SBC Communications Inc.
S.C. Johnson & Son, Inc.
Sempra Energy
Silicon Graphics, Inc.
Union Bank of California, N.A.
Xerox Corporation
EXAMPLE
18. MISSION :
The mission of the National Multicultural Institute (NMCI) is to
work with individuals, organizations, and communities to facilitate
personal and systemic change in order to build an inclusive society
that is strengthened and empowered by its diversity.
19. T.J. MAXX
• 50% foreign employees (25 countries)
• Asians and Latinos in majority
• On the job coaching from bilingual employees for 2 to 6 weeks
• Organize activities and sponsors lunch
• Company loyalty among these employees is high
WILTON CONNOR PACKAGING
• Nationally recognized for its progressive employees program
• Out of 650 employees, 75% Hispanics and 10% Asians
• Bilingual supervisors
• Bank accounts with local credit unions
20. THE KIP CORPORATION
• 40% of the employees are Hispanics, primarily Mexicans
• Determine their actual skill levels
• All printed information to employees in Spanish and English
HARRIS TEETER
• Spanish classes are offered to management
• Foreign born employees, a great avenue of recruitment
• Main challenge is employee documentation issues for social
security numbers
SHERATON CORPORATION
• Approximately 22% are Hispanics
• Bilingual employees as translators and mentors
21. Mergers and Acquisitions
25% of foreign investment is permitted in Indian
MSME sector
IT companies
• Tata consultancy services
• Wipro
• Infosys (GTP)
22. ARGONNE – The U.S department of energy’s national
laboratory
• Won diversity and Multiculturalism best practices award
presented by National Association for Business Resources
AMERICAN EXPRESS COMPANY
• 2010 Best company for multicultural women
