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Broad Sky Installation as a Service Webinar
- 1. Installation-as-a-Service WELCOME If you’re selling multi-site solutions, this service is for you. Tom Benson VP Business Development Broad Sky Networks Tom ScanLand Chief Revenue Officer TechLink Services
- 2. Your Single Source for fully-managed, wireless solutions Failover – Primary – Temporary - IoT Your Trusted Team for technology infrastructure projects across North America. Complex installations and field service projects
- 3. Why add Installation-as-a-Service (IaaS) to your Solutions Portfolio? Where does IaaS fit with Managed Solutions? • About TechLink Services: The Professional Installer network behind Installation-as-a-Service When to offer Installation-as-a-Service • Case Studies Pricing and Quote Process Q& A Agenda
- 4. Why Installation-as-a-Service? Q: So, why is Broad Sky offering Installation-as-a-Service? Broad Sky’s Partners request it – often Streamlines Projects for Solution Partners • Single vendor – nationwide • Standardized pricing* Provides a Value-Added Service for End customers Additional Revenue Stream A: * For standardized projects
- 5. Provides an End-to-end solution Why Installation-as-a-Service? The TOP 5 REASONS To add IaaS to your Solutions Portfolio Easy to Quote on any project Complete Project Visibility Customer Satisfaction Earn Commissions on very install
- 6. Value-add to Solution Portfolio SAMPLE CUSTOMER SOLUTIONS ●DIA / Primary Internet ●SDWAN ●Failover / Backup ●VoIP ●uCaas Oil & Gas Finance Construction Manufacturing • Point of Sale • Smart hands • Temporary Site Connectivity • Shared WiFI • Failover • Fleet Tracking • SD Wan Retail Renewable • Security Systems Applications Industries • Cable Drop • Digital Signage • DMarc Extension Specialized by – Solution – Industry – Application Installation-as-a-Service by Broad Sky Networks – Cabling – DMarc extension – Site surveys – Digital signage – Security cameras All Solutions are powered by Professional Installers - In-house - Outsourced - Combination
- 7. About TechLink Your connection to Installation-as-a-Service - Nationwide • Experienced technicians • Installers and electricians are custom-assigned to each project • Focus on 100% customer satisfaction TechLink UniversityCertified Installers & Electricians •Custom Certification Programs Your Solution Partner 250,000 Completed Projects •Project Management •Complex installations &field service projects •Complete Project Visibility •Real-time status updates 3000+ Technicians 99.9% Project Success Rate 250+ Electricians Inc. 5000 List 4 Years
- 8. When to offer IaaS Offer Installation-as-a-Service to customers who: • have skinny IT departments • don’t have nationwide network of Professional Installers • needs to augment in-house resources with certified installers • wants a single-source solution vs. multiple vendors • are planning a major technology roll-out
- 9. Case Study - Finance Existing Broad Sky Customer needed a nationwide installation resource. The company wanted to minimize adding and onboarding new vendors. Finance: Credit Union 25 Locations Project Requirements Solution: Single vendor Standardized Scope of Work (SOW), Single point for ordering, scheduling, billing, and customer support. Just wanted to provide some feedback on our first UPS replacement in Fremont, CA. The tech was early, pre staged as much as he could and completed the swap very quickly. This was the smoothest UPS replacement we have done through a third party in many years. So far we are very pleased.” - Broad Sky Customer Ongoing need for UPS replacements, cable drops, 4G installs, DMarc extensions for new and existing branch locations. “
- 10. Case Study - Finance Retailer upgrading existing stores and rapidly rolling-out new locations Needs resources to install Digital Signage Boards and VoIP - nationwide Retail: National Retail Store 800 Locations Project Requirements Solution: National network of Professional Installers to augment IT teams Standardized Scope of Work (SOW) for existing and new locations Single point for ordering, scheduling, billing, and customer support. Each site requires 5 cable drops, 8 digital signage boards, and a VoIP system. Technical Resources are available to create a comprehensive project plan that meets all customer requirements – on-time and on-budget Complex Projects
- 11. Pricing SITE SURVEY: recommended before any installation work begins - Standard site survey fee for basic cabling : Covers first 2 hours onsite $175.00 Basic Cat5/6 cabling and related services: - Standard service call rate for cabling: Covers first 2 hours on site $175.00 Additional time and materials: - Cat 5/6 basic cable installation: does not include Plenum $0.70 per/foot - Hardware installation (RJ 45 ends, faceplates, keystone jacks) : $23.00 - Electrical installation (2-hour minimum): $210.00 - Hourly Fee: After the first 2 hours on site have been met $95.00 Installation and Maintenance Services
- 12. Quote & Process Flow Broad Sky Provides Proposal Easy quote process for Partners Standard Services Complex Projects Contact your Broad Sky Channel Manager Set up Project Kick-off Meeting Complete IaaS Checklist Scope of Work & Quote Request Via Master Agent or BSN Channel Manager Project launches Fully-managed per Partner’s requirements
- 13. Connect with Channel Sales Maureen Donovan Maureen@broadskynetworks.net Tom Benson Tom@broadskynetworks.net Mike Bennett mike.bennett@broadskynetworks.net Jim Miller jim@broadskynetworks.net Connect Your customers to the Wireless Gold Standard from Broad Sky Networks
- 14. Installation-as-a-Service A Broad Sky Networks Webinar WELCOME THANK YOU FOR ATTENDING!