The document discusses ways that libraries can bridge the gap between synchronous traditional library services and asynchronous distance learning. It proposes using both synchronous technologies like VOIP-based instant messaging and asynchronous methods like creating screencasts and interactive online tutorials. These new services could help libraries provide direct access to distance learners as recommended by ACRL guidelines. The document advocates for libraries to focus on services like VOIP chat, screencasts on specific subjects and resources, and engaging online tutorials to meet the needs of asynchronous distance learners at the university.