- Botmetric is a 5-year-old company based in Bangalore and Santa Clara that provides a SaaS-based cloud automation platform to help customers audit systems, prevent issues, control costs, and fix issues automatically. - The platform provides visibility into cloud environments through a single dashboard and allows customers to direct resources to identified issues. A customer from Samsung noted how the platform saves him hours each day. - Botmetric targets SMBs, mid-market companies, and enterprises with recurring and one-time SaaS and services-based revenue models. The founder discusses lessons learned around developing talent, sales, pricing, and maintaining a customer-first approach.