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Wehkamp: Update Your Legacy ATS Now
- 1. Updating your legacy ATS HRTech World Amsterdam October 2017 Jerome Ternynck CEO, SmartRecruiters Hayke Tjemmes Technical Recruiter, Wehkamp
- 2. Introductions You Are WhoYou Hire Hayke Tjemmes Tech Recruiter,wehkamp • 10 years Technology and e-Commerce industry • Technology background • Passionate about transformation in resourcing Jerome Ternynck CEO & Founder, SmartRecruiters • 17 years Talent Acquisition technology market • Built and sold ATS company • Recruitment Background • Passionate about Hiring Success
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- 4. Founded 1952 First phonebased shopping channel in 1984 First e-commerce in Netherlands and 100% online by 2008 450,000 visitors and 200,000 transactions a day 30% of Dutch households buy from wehkamp
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- 6. Industry: e-commerce, buyers- niche skills Employees: 900 employees Hiring: 60 active roles currently HQ: Zwolle, Netherlands Sources: Job boards, LinkedIn, Referrals Previous ATS: Recruitee Powering a leading brand wekamp Talent Acquisition
- 7. So why changeyour existing ATS?
- 8. Why Change? 4 KeyReasons for Making the Switch Struggling with low adoption of the recruiting process, hard to gain feedback Interviewer Engagement Built for EU + Multilingual Raising concerns around compliance and wanted to localise further to aid adoption Enhanced IntegrationHad hard time finding a platform that integrated with an older messaging system for scheduling. Struggling to track how many hires, source of hire, conversion and applicant quality. Lack of reporting to support TA team Data-driven recruitment
- 9. How did youselect the right provider?
- 10. Making the selection Decisive,clear requirements 20.7 Initial Contact 25.7 Discovery Call 26.7 First Demo 31.7 Deep Dive 2.8 Selection/Negotiation 4.8 Contract Signed Our experience: • SmartRecruiters were highly responsive • Best aligned to our requirements • Very easy to deal with • Pragmatic negotiation! Our process: • Clearly defined requirements • Long list of 9 vendors • Shortlist of 4 then down to final 2 • Very competitive process • 12 days end to end
- 11. How did theimplementation go?
- 12. Rapid Delivery Agile partnership 4.9 ProjectKick Off 12.9 Configuration 26.9 Training 5.10 Go Live Overview: 4 weeks • Delivery partner (Talent Collective) • Pre work concluded • Agile approach, close co-operation • Easy content configuration • Low training requirement Integrations • Single Sign On (SSO) • Interview calendar sync • Entelo candidate search tool • LinkedIn Recruiter • LinkedIn Job posting August Pre Work Next Steps • New API based careers portal • ph-creative partner
- 13. Post ‘go live’….howsit going?
- 14. wehkamp Hiring Success Whatbenefits do we see already? • Increased adoption – clear expectations • Mobile app for managers • Interview feedback loop – driving up quality Great feedback from the business Improved Integration • Improved scheduling – reduced time • Quick and simple • More seamless, removed black holes • Full visibility of sources and conversion • Built in reporting, relevant and visual • Focused on quality of hire Real Actionable Insights Compliant and Localised • Using multi-lingual job adverts • Enhanced reporting for compliance • Removed GDPR concerns
- 15. What learnings canyou share?
- 16. Key Learnings: ❑ Gatherdetailed requirements ahead of the project kick off ❑ Keep to your project plan; tackle IT first! ❑ Keep training simple. Should be a short user guide and intuitive. ❑ Make sure you purchase an ATS will scale with your company ❑ Open API and solid integration partners ❑ Take the opportunity to INTEGRATE if at all possible! ❑ but most importantly…. SHOW VALUE and ROI! Making the Switch Best Practices & Recommendations
- 17. Thanks for listening! SmartRecruiters– stand 104
Editor's Notes
- #3 Jerome to kick off – talk about this presentation – let Hayke introduce himself…then Jerome tee’s up next slide with a question.
- #4 JEROME: Hayke – here in the Netherlands wehkamp is a household name but for our other guests can you give us a little background to your business please?
- #5 *****NOTE SLIDE HAS ONE BUILD – 1 CLICK to bring up TEXT***** HAYKE: Founded 1952 by herman wehkamp. Household name in Netherlands as you said Jerome – we cover fashion, household goods etc. etc.
- #6 JEROME: A great company and great brand, can you give us a little background to the wehkamp talent acquisition area?
- #7 HAYKE slide – talk about split of employees 50/50 Head office vs, logistics supply chain and warehouse
- #8 Jerome: interesting mix of high tech skills, warehouse recruitment. Do why did you need to change your current ATS?
- #9 ****** 3 clicks to build out the 4 areas ****** HAYKE slide to explain why they needed to change or move from Recruitee
- #10 JEROME: a lot of people are stuck on old ATS systems or are concerned about moving or implementing such a system can you give us some insight into your selection process?
- #12 JEROME: So getting to contract was easy – what about the hard work of implementing?
- #13 ******* 1 CLICK to add the NEXT STEPS and API careers site piece ***** Hayke – to walk through
- #15 ****** 3 CLICKS to build up 4 points ****** HAYKE: talk about results so far, great use of mobile app (on screen), great insights, talk about scorecard etc.
- #16 JEROME: we are so pleased you are seeing the results already, we love to hear about Hiring Success in our customers, looking back now at the process, what lessons did you learn and what advice do you have for the audience when looking to change an ATS?
- #17 HAYKE: walk through share learnings