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Barcelona global gathering 2020 jan21st


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Salesforce global gathering in Barcelona

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Barcelona global gathering 2020 jan21st

  1. 1. Hey #AwesomeSalesforceProfessionals! Welcome to the Global Gathering event in Barcelona Have a great one!
  2. 2. Agenda 1. Thanks to our Sponsors 2. Choose a #buddy next to you & introduce him/her to the group 3. Demo: #Einstein Discovery 4. Spring’20 release 5. Demo: #Quality Cloud 6. #Round Table: A low code strategy to rule them all 7. Prizes & Goodies! Having a beer with peers Learning something useful Winning goodies & prizes!
  3. 3. Our Sponsors #Trailblazercommunity #Barcelona 2 trial accounts (30-days trial) 1 Free Exam Voucher ($200 - $400)
  6. 6. STRATEGIC PARTNERSHIP ISDI CRM (ISDI + SALESFORCE VENTURES) +10K NEW JOBS1 YEAR OF EXPERIENCE 1200 STUDENTS FRANCE + MEXICO January 2018 November 2019 ISDI selected as one of the Salesforce Academy partners in EMEA SPAIN customer-centric knowledge on the Salesforce clouds and platforms 2024
  8. 8. UPCOMING COURSES ESSENTIALS FOR NEW ADMINS: February 17-21, Barcelona, from 10:00 to 18:00 SALES CLOUD CONSULTANT: February 17-20, online, from 17:00 to 21:00 SERVICE CLOUD CONSULTANT: March 23-26, online, from 17:00 to 21:00 FIELD SERVICE: May 4-7, Madrid, from 9:00 to 18:00 MARKETING CLOUD EMAIL SPECIALIST: • February 17-18, online, from 17:00 to 21:00 • April 20-24, Barcelona, from 10:00 to 18:00 B2C COMMERCE DEVELOPER: February 25-28, Barcelona, from 10:00 to 18:00 MARKETING CLOUD DEVELOPER (Eliot Harper): March 27, Madrid, from 9:00 to 17:00
  9. 9. David Rodríguez San Agapito Business Growth ISDI CRM (+34) 699 559 059 CONTACT US Daniel Álvarez ISDI CRM Operations Manager
  10. 10. Choose a #buddy next to you & introduce him/her to the group #Proudofyou #Barcelona
  11. 11. Einstein Discovery: Demo Nicholas Fiorendi Salesforce Application Architect at LIDL
  12. 12. Spring ‘20 Release
  13. 13. ● Trailhead ● Trailblazer Community ● AppExchange ● IdeaExchange ● Salesforce Events Learn More Business User
  14. 14. New Salesforce mobile app: automatic upgrade Run your small business from anywhere. Easily access information you use the most, with a mobile app that reflects the personalized navigation you love in desktop on Essentials. Learn More Business User
  15. 15. Trailhead GO Learn in-demand skills and earn resume-worthy credentials anytime and anywhere with the new Trailhead iOS app. Learn More Business User Watch Demo
  16. 16. Messaging for WhatsApp Empower customers to reach you on their preferred channels, like WhatsApp. Offer on-brand answers to common customer questions. Enhance and automate these experiences with Einstein Bots. Learn More Watch Demo *Available with purchase of Digital Engagement Admin
  17. 17. Salesforce Data Mask Anonymize personally identifiable information in sandboxes to protect confidentiality and maintain regulatory compliance. NOTE: Data Mask is a managed package that you install in prod. Then run the masking process from any sandbox Learn More Admin
  18. 18. Salesforce Sustainability Cloud Calculate, analyze and report on your company's corporate greenhouse gas emissions inventory with an app built on the Salesforce Lightning Platform. This app is built for sustainability managers, company executives and third party auditors to collaborate on producing an accurate and insightful emissions inventory. Learn More Business User *Available with purchase of Professional, Enterprise, and Unlimited *Lightning Platform or CRM licenses required Admin
  19. 19. Salesforce Order Management Capture order history, case history, and other valuable customer data when you combine Commerce Cloud and Service Cloud on a single platform for a seamless experience. Learn More Business User Watch Demo *Available with purchase of B2C Commerce
  20. 20. Thank You! Go-live date: 8-Feb-2020 Follow me on Twitter: @SalesforceRoger
  21. 21. Quality Clouds: Demo Ignacio Sales CTO & Co-founder at Quality Clouds
  22. 22. Your Salesforce toolbelt Practical recommendations to keep your Org healthy - the easy way -
  23. 23. CUMULATIVEFUNCTIONALITY TIME Good design No-design Design payoff line How do Orgs get sick? ● Orgs become unhealthy through the accumulation of Technical Debt ● Ward Cunningham first drew the comparison between technical complexity and technical debt in 1992 ● SaaS Low Code Platforms enable rapid productivity - but also the rapid accumulation of Technical Debt ● Technical debt accumulates not only in code but also in customizations / configurations ● Technical debt can become so burdensome that org customizations need to be re-started from scratch ● Some examples: ○ esforce-aon-relaunch-rightpoint-2015 ○ Rackspace: decluttering a mature org: UuszJkHuiheR4dwQTL9w
  24. 24. Salesforce OOTB Tools - Start Here ● System Overview ○ Setup -> System Overview ● Health Check ○ Setup -> Health Check ● Salesforce Optimizer ○ Lots of information - on PDF format ○ Hard to track evolution ○ Need to read through it ● Customer Success - Premier Customers ○ Pros: Full support from Salesforce architects ○ Cons: $$$ ● Schema Builder
  25. 25. Non-Salesforce Tools ● Roll your own ● Data Usage: Field Trip ● Open Source Tools ○ Cloud Kit ○ PMD ● Commercial Tools ○ CodeScan ○ Clayton ○ Checkmarx ○ Copado ○ Autorabbit ○ Gearset ● Quality Clouds
  26. 26. Quality Clouds ● Best practices checks - APEX - PMD ● Architecture / Org customizations checks ● Custom Rules ● Operationals checks. Admin bot. ● Tech debt calculation and evolution ● Git or org analysis ● History & trends ● Jenkins adapter for CI Pipeline integration ● Code duplication detection
  27. 27. Quality Clouds - Multi SaaS Support SecOps DevOps GRC Vendor Performance Code & Config analysis Security issues Change info Quality info Best Developers Quality & Governance info and KPIs issues
  28. 28. Role Code Quality Org Customization Operational Metrics Admin Developer (“Happy soup Org”) Org - based manual code review Org - based manual reviews Schema Builder Field Trip Roll Your Own Reports APEX Guru IDE - integrated code review CI pipeline - leveraging git and SFDX Architect Automated Org - based code and metadata review Performance Monitoring Platform Owner Cross-Org comparisons User Adoption Limits usage ROI realization One Size Does Not Fit All
  29. 29. Key Takeaways ● Be aware of technical debt - where it exists and how it can hurt you ● Understand your legacy - work from your baseline ● Know what tools are available ○ Out of Box ○ Open Source (does not mean free!) ○ Commercial ● Keep control of your Orgs ○ Automate checks ○ Obtain buy in to reduce / control technical debt it before it’s too late ● Keep all your Orgs aligned and clean - from Sandbox to PROD
  30. 30. Thank you! Get the latest updates in: Contact us: Linkedin Twitter @qualityclouds
  31. 31. #Round Table A low code strategy to rule them allEsteve Graells Salesforce MVP Nicholas Fiorendi SF Application Architect at LIDL Boris Herrera Solution Architect OSF Global Services Regan Steers SF Administrator Glovo Ignacio Sales CTO & Co-founder Quality Clouds Thomas Bonthelius Global SF Admin EF English Live Dennis Smits SF Consultant emark David Sánchez Panel Moderator Roger Borges SF Senior Analyst Schneider Electric
  32. 32. #Round Table A low code strategy to rule them all Questions to ask our Panel?
  33. 33. Announcing Prioritization Winners on the IdeaExchange IdeaExchange: Next cycle begins January 20, 2020
  34. 34. #Trailblazers Trivia Enter Game Code
  35. 35. And the winner is... #TrailblazerCommunity #LivingTheDream #Barcelona 2 trial accounts (30-days trial) 1 Free Exam Voucher ($200 - $400) 2 1 3+
  36. 36. Join us on January 24, 2020 for Release Readiness Live: Admin Preview