SlideShare a Scribd company logo
Body Intelligence
4 Steps to a POWERFUL presence
Heidi Alexandra Pollard
CEO, UQ Power
Workplace Humanist
The world is in a constant state of flux and
an increasingly more VUCA environment
(volatile, uncertain, complex and ambiguous)
Despite all this change one constant has remained
the same – the ability to influence, engage, inspire,
relate and build rapport. Ie:
The ability to
communicate
The One Constant
Spotlight on USpotlight on U
What’s your biggestWhat’s your biggest
communication challenge?communication challenge?
How do you avoid getting sucked down into the
vicious vortex of overwhelm
FOR STARTERS YOU HAVE TO
#startwithU
AND GET YOUR HOUSE IN ORDER
4 STEPS
TO POWER UP YOUR PRESENCE AND BECOME A
communication superhero
4 steps to success
The effectiveness of your relationships, your ability to
build trust, your ability to assert yourself and handle
conflict and your ability to craft a powerful message in
person or in writing depends upon
you mastering 4 foundations:
IQ – Intellectually focused
EQ – Interpersonally connected
Body – Physically energised
Vision – Purposefully aligned
www.UQPower.com.au
www.UQPower.com.au
WITHOUT VISION POWER WITH VISION POWER
Lack of faith in self Live a life of value
Disconnected from intuition Trust intuition and gut feelings
Unable to make decisions easily Have a sense of knowing and calm
No clear direction in life Make a difference in others lives
Known as: Strategic and inspiring
Step 1 - VISION – KNOW YOUR WHY
WHY YOU NEED A CLEAR VISION
• Find creative ways to explore your purpose
• What impact do you want to have on the world?
WHAT’S YOUR VISION?
WITHOUT IQ POWER WITH IQ POWER
Lack of joy and spark Perform better at work
Unhelpful mind chatter More career & promotion success
Sense of struggling Sense of groundedness
Worry a lot Stable and secure
Known as: Knowledgeable and innovative.
Step 2 – IQ – KNOW YOUR WHAT
IQ Focus Practice
Exercise 1 – shoot ‘em up, OK
Position 1 Position 2
Communication Focus
Model
MoreDetail
LessDetail
MoreDetail
LessDetail
© Macklin Holdings
Stand in 2 circles one inside the other
•My life story…
•A passion I have outside of study/work is…
•My favourite book / movie at the moment is…
A GAME
OF FOCUS
WITHOUT BODY POWER WITH BODY POWER
Lack of self esteem & confidence Feel confident even in challenging
situations
Neglect own needs More assertive with needs
No ‘me time’ Say no when you need to
Out of touch with tangible feelings Radiate more energy
Known as: Energetic and magnetic.
Step 3 – BODY – YOUR HOW
You have to #startwithU by believing in U and your message.
If you don’t believe, no one else will because your body will tell
them so - every one can spot a phoney!
THE BODY NEVER LIES
The most powerful communication
tool at your disposal is not your
mouth, it’s your entire body.
What you wear. How you stand.
How you walk. How you talk. It all
matters!
Become fluent in body language
as your second language and
watch your results soar.
Step 3 – Use Your Whole Body
Understanding your body language and other physical
queues is very important when you are
communicating with others.
Your non-verbal communication skills are just as
important as your verbal skills.
The most important thing to ensure is congruence –
that your messages match your body, your dress,
your energy.
Powerful Body Language
- 7% of meaning is in the words that are spoken
-38% of meaning is paralinguistic – the way we say it
-55% of meaning is in body language & expression
WHY YOU MUST BECOME FLUENT
IN A SECOND LANGUAGE
“When it comes to body language,
there are some who have better vocabularies
than others.”
Doug Larson
Introduce yourself to someone:
Like it’s a waste of your time
Test It In Your Body
Introduce yourself to someone:
Like you really really want to impress
them but are a phoney.
Change Your Body
Introduce yourself to someone:
Like they are your long lost best friend
Lead With Love
body language practice
www.UQPower.com.au
“It’s important we get this right.
Things must change around here.”
WITHOUT EQ POWER WITH EQ POWER
Lack of confidence Communicate confidently
Unable to build rapport Able to read social cues
Lack of boundaries – give power
away
Build strong relationships
Closed off, shut down from others Open, compassionate &
understanding toward others
Known as: Charming and a connector.
Step 4 – EQ – KNOW YOUR WHO
Are You “Batteries Not Included”
UQPower.com.au#StartWithU
AKA a “Drainer” of energy?
UQPower.com.au#StartWithU
Are you “Batteries Included”?
UQPower.com.au#StartWithU
AKA a “Giver” of Energy?
UQPower.com.au#StartWithU
What kind of leader do you want to be?
UQPower.com.au#StartWithU
The most powerful way to engage with and relate to others is
to listen first and ask second.
Too many people spend too much time on what they want to
TELL others rather than taking the time to stop, LISTEN and
ASK.
Leaders Listen First
Extreme Listening Challenge
Listen Then Ask Challenge
Person A – share with Person B the biggest lesson you learnt as a graduate.
Person B – listen first then only respond with questions
(no solving, telling or sharing your stuff)
U must CHANGE
U must GROW
U must GET UNCOMFORTABLE
#startwithU
Putting it all together
Lastly is the roof of the house.
The bonus 5th
step and that is to own your UQ Power.
Being authentic. Being real.
These four steps are your key to success:
- Job Applications
- Interview questions
- Presentations
- Teaching
www.UQPower.com.au
FEEDBACK
UQPower.com.au
Tips on how to introduce yourself
Download Free Video Tutorial here
http://www.uqpower.com.au/_blog/uqtv/post/how-to-answer-what-do-you-do-with-power-and-a
Let’s Stay Connected
www.UQPower.com.au
www.linkedin.com/in/heidialexandrapollard

More Related Content

What's hot

Personal growth and self discipline
Personal growth and self disciplinePersonal growth and self discipline
Personal growth and self discipline
maryguma
 
Job Club Network - Presentation-Coping With Unemployment
Job Club Network - Presentation-Coping With UnemploymentJob Club Network - Presentation-Coping With Unemployment
Job Club Network - Presentation-Coping With Unemployment
G4S
 
Mastering Psychology for Startup by Renita Kalhorn, Executive Coach for CEOs
Mastering Psychology for Startup by Renita Kalhorn, Executive Coach for CEOs Mastering Psychology for Startup by Renita Kalhorn, Executive Coach for CEOs
Mastering Psychology for Startup by Renita Kalhorn, Executive Coach for CEOs
TheFamily
 

What's hot (6)

8 habits to build confidence
8 habits to build confidence8 habits to build confidence
8 habits to build confidence
 
Personal growth and self discipline
Personal growth and self disciplinePersonal growth and self discipline
Personal growth and self discipline
 
Self Esteem Tips 09
Self Esteem Tips 09Self Esteem Tips 09
Self Esteem Tips 09
 
Job Club Network - Presentation-Coping With Unemployment
Job Club Network - Presentation-Coping With UnemploymentJob Club Network - Presentation-Coping With Unemployment
Job Club Network - Presentation-Coping With Unemployment
 
Mastering Psychology for Startup by Renita Kalhorn, Executive Coach for CEOs
Mastering Psychology for Startup by Renita Kalhorn, Executive Coach for CEOs Mastering Psychology for Startup by Renita Kalhorn, Executive Coach for CEOs
Mastering Psychology for Startup by Renita Kalhorn, Executive Coach for CEOs
 
7 habits of highly effective people interactive and engaging
7 habits of highly effective people interactive and engaging7 habits of highly effective people interactive and engaging
7 habits of highly effective people interactive and engaging
 

Similar to Body Intelligence - 4 steps to a powerful presence

Similar to Body Intelligence - 4 steps to a powerful presence (20)

Communication and Confidence for Women
Communication and Confidence for WomenCommunication and Confidence for Women
Communication and Confidence for Women
 
Bbody intelligence - 4 hacks to creating a powerful presence
Bbody intelligence - 4 hacks to creating a powerful presenceBbody intelligence - 4 hacks to creating a powerful presence
Bbody intelligence - 4 hacks to creating a powerful presence
 
4.5 secrets to becoming a corporate superhero
4.5 secrets to becoming a corporate superhero4.5 secrets to becoming a corporate superhero
4.5 secrets to becoming a corporate superhero
 
4.5 secrets to becoming a corporate superhero
4.5 secrets to becoming a corporate superhero4.5 secrets to becoming a corporate superhero
4.5 secrets to becoming a corporate superhero
 
4 steps to powerful communication for RAAF WINGS
4 steps to powerful communication for RAAF WINGS4 steps to powerful communication for RAAF WINGS
4 steps to powerful communication for RAAF WINGS
 
The Power of Presence
The Power of Presence The Power of Presence
The Power of Presence
 
Body intelligence - how to have a powerful presence
Body intelligence - how to have a powerful presenceBody intelligence - how to have a powerful presence
Body intelligence - how to have a powerful presence
 
The joy of being up yourself
The joy of being up yourself   The joy of being up yourself
The joy of being up yourself
 
4 steps to communication success
4 steps to communication success4 steps to communication success
4 steps to communication success
 
Home room guidance program q1-m1
Home room guidance program q1-m1Home room guidance program q1-m1
Home room guidance program q1-m1
 
Aspire Leadership Presence and Impact Workshop Slides
Aspire Leadership Presence and Impact Workshop SlidesAspire Leadership Presence and Impact Workshop Slides
Aspire Leadership Presence and Impact Workshop Slides
 
Creating a Powerful Leadership Presence Slides
Creating a Powerful Leadership Presence SlidesCreating a Powerful Leadership Presence Slides
Creating a Powerful Leadership Presence Slides
 
Empowerment - Chapter 1
Empowerment - Chapter 1Empowerment - Chapter 1
Empowerment - Chapter 1
 
Student Ambassadors Program - Leading and Communicating Effectively
Student Ambassadors Program - Leading and Communicating EffectivelyStudent Ambassadors Program - Leading and Communicating Effectively
Student Ambassadors Program - Leading and Communicating Effectively
 
Fcv guidebook(7habits)-180803
Fcv guidebook(7habits)-180803Fcv guidebook(7habits)-180803
Fcv guidebook(7habits)-180803
 
Making a Heart to Heart Connection With Your Kids-Session 2
Making a Heart to Heart Connection With Your Kids-Session 2Making a Heart to Heart Connection With Your Kids-Session 2
Making a Heart to Heart Connection With Your Kids-Session 2
 
14.10.28 - Bruce Pitcher, Developing the Champion Within BEST
14.10.28 - Bruce Pitcher, Developing the Champion Within BEST14.10.28 - Bruce Pitcher, Developing the Champion Within BEST
14.10.28 - Bruce Pitcher, Developing the Champion Within BEST
 
Introduction to Powerful Presence
Introduction to Powerful Presence Introduction to Powerful Presence
Introduction to Powerful Presence
 
7 habits-of-highly-effective-people-summary-covey
7 habits-of-highly-effective-people-summary-covey7 habits-of-highly-effective-people-summary-covey
7 habits-of-highly-effective-people-summary-covey
 
Personality devlopment
Personality devlopmentPersonality devlopment
Personality devlopment
 

More from Heidi Alexandra Pollard - CEO Mentor

More from Heidi Alexandra Pollard - CEO Mentor (20)

How to Do Less and Achieve More Through Meditation
How to Do Less and Achieve More Through MeditationHow to Do Less and Achieve More Through Meditation
How to Do Less and Achieve More Through Meditation
 
How to boost your Confidence and Charisma for Interviews
How to boost your Confidence and Charisma for InterviewsHow to boost your Confidence and Charisma for Interviews
How to boost your Confidence and Charisma for Interviews
 
Your true power - Personal leadership for success
Your true power - Personal leadership for successYour true power - Personal leadership for success
Your true power - Personal leadership for success
 
Global Sustainable Development Goals and their relationship to Business
Global Sustainable Development Goals and their relationship to Business Global Sustainable Development Goals and their relationship to Business
Global Sustainable Development Goals and their relationship to Business
 
How can we be better leaders?
How can we be better leaders?How can we be better leaders?
How can we be better leaders?
 
The Joy of Being UP Yourself
The Joy of Being UP YourselfThe Joy of Being UP Yourself
The Joy of Being UP Yourself
 
How to Communicate, Connect and Collaborate
How to Communicate, Connect and Collaborate How to Communicate, Connect and Collaborate
How to Communicate, Connect and Collaborate
 
The UPside - how to boost your confidence
The UPside - how to boost your confidenceThe UPside - how to boost your confidence
The UPside - how to boost your confidence
 
How to communicate connect and collaborate
How to communicate connect and collaborate How to communicate connect and collaborate
How to communicate connect and collaborate
 
12 Brand Archetypes
12 Brand Archetypes12 Brand Archetypes
12 Brand Archetypes
 
The importance of clean, clear and confident communication
The importance of clean, clear and confident communicationThe importance of clean, clear and confident communication
The importance of clean, clear and confident communication
 
Bringing Diversity and Inclusion to Life at Work
Bringing Diversity and Inclusion to Life at WorkBringing Diversity and Inclusion to Life at Work
Bringing Diversity and Inclusion to Life at Work
 
The Low Down on LinkedIn - making it work for Real Estate Agents
The Low Down on LinkedIn - making it work for Real Estate AgentsThe Low Down on LinkedIn - making it work for Real Estate Agents
The Low Down on LinkedIn - making it work for Real Estate Agents
 
Hack Your Strategic Plan
Hack Your Strategic PlanHack Your Strategic Plan
Hack Your Strategic Plan
 
Leaders are you monk enough?
Leaders are you monk enough?Leaders are you monk enough?
Leaders are you monk enough?
 
Managing Millennials - Are they entitled or just in need of new leaders?
Managing Millennials - Are they entitled or just in need of new leaders?Managing Millennials - Are they entitled or just in need of new leaders?
Managing Millennials - Are they entitled or just in need of new leaders?
 
A Leader's Wellbeing
A Leader's WellbeingA Leader's Wellbeing
A Leader's Wellbeing
 
University of Newcastle Faculty of Science and IT Staff Development day
University of Newcastle Faculty of Science and IT Staff Development dayUniversity of Newcastle Faculty of Science and IT Staff Development day
University of Newcastle Faculty of Science and IT Staff Development day
 
The low down on LinkedIn
The low down on LinkedInThe low down on LinkedIn
The low down on LinkedIn
 
Socially good business
Socially good businessSocially good business
Socially good business
 

Recently uploaded

527598851-ppc-due-to-various-govt-policies.pdf
527598851-ppc-due-to-various-govt-policies.pdf527598851-ppc-due-to-various-govt-policies.pdf
527598851-ppc-due-to-various-govt-policies.pdf
rajpreetkaur75080
 
Introduction of Biology in living organisms
Introduction of Biology in living organismsIntroduction of Biology in living organisms
Introduction of Biology in living organisms
soumyapottola
 

Recently uploaded (14)

Pollinator Ambassador Earth Steward Day Presentation 2024-05-22
Pollinator Ambassador Earth Steward Day Presentation 2024-05-22Pollinator Ambassador Earth Steward Day Presentation 2024-05-22
Pollinator Ambassador Earth Steward Day Presentation 2024-05-22
 
Acorn Recovery: Restore IT infra within minutes
Acorn Recovery: Restore IT infra within minutesAcorn Recovery: Restore IT infra within minutes
Acorn Recovery: Restore IT infra within minutes
 
Writing Sample 2 -Bridging the Divide: Enhancing Public Engagement in Urban D...
Writing Sample 2 -Bridging the Divide: Enhancing Public Engagement in Urban D...Writing Sample 2 -Bridging the Divide: Enhancing Public Engagement in Urban D...
Writing Sample 2 -Bridging the Divide: Enhancing Public Engagement in Urban D...
 
05232024 Joint Meeting - Community Networking
05232024 Joint Meeting - Community Networking05232024 Joint Meeting - Community Networking
05232024 Joint Meeting - Community Networking
 
The Canoga Gardens Development Project. PDF
The Canoga Gardens Development Project. PDFThe Canoga Gardens Development Project. PDF
The Canoga Gardens Development Project. PDF
 
123445566544333222333444dxcvbcvcvharsh.pptx
123445566544333222333444dxcvbcvcvharsh.pptx123445566544333222333444dxcvbcvcvharsh.pptx
123445566544333222333444dxcvbcvcvharsh.pptx
 
0x01 - Newton's Third Law: Static vs. Dynamic Abusers
0x01 - Newton's Third Law:  Static vs. Dynamic Abusers0x01 - Newton's Third Law:  Static vs. Dynamic Abusers
0x01 - Newton's Third Law: Static vs. Dynamic Abusers
 
Oracle Database Administration I (1Z0-082) Exam Dumps 2024.pdf
Oracle Database Administration I (1Z0-082) Exam Dumps 2024.pdfOracle Database Administration I (1Z0-082) Exam Dumps 2024.pdf
Oracle Database Administration I (1Z0-082) Exam Dumps 2024.pdf
 
Hi-Tech Industry 2024-25 Prospective.pptx
Hi-Tech Industry 2024-25 Prospective.pptxHi-Tech Industry 2024-25 Prospective.pptx
Hi-Tech Industry 2024-25 Prospective.pptx
 
Getting started with Amazon Bedrock Studio and Control Tower
Getting started with Amazon Bedrock Studio and Control TowerGetting started with Amazon Bedrock Studio and Control Tower
Getting started with Amazon Bedrock Studio and Control Tower
 
527598851-ppc-due-to-various-govt-policies.pdf
527598851-ppc-due-to-various-govt-policies.pdf527598851-ppc-due-to-various-govt-policies.pdf
527598851-ppc-due-to-various-govt-policies.pdf
 
Introduction of Biology in living organisms
Introduction of Biology in living organismsIntroduction of Biology in living organisms
Introduction of Biology in living organisms
 
Sharpen existing tools or get a new toolbox? Contemporary cluster initiatives...
Sharpen existing tools or get a new toolbox? Contemporary cluster initiatives...Sharpen existing tools or get a new toolbox? Contemporary cluster initiatives...
Sharpen existing tools or get a new toolbox? Contemporary cluster initiatives...
 
Eureka, I found it! - Special Libraries Association 2021 Presentation
Eureka, I found it! - Special Libraries Association 2021 PresentationEureka, I found it! - Special Libraries Association 2021 Presentation
Eureka, I found it! - Special Libraries Association 2021 Presentation
 

Body Intelligence - 4 steps to a powerful presence

  • 1. Body Intelligence 4 Steps to a POWERFUL presence Heidi Alexandra Pollard CEO, UQ Power Workplace Humanist
  • 2. The world is in a constant state of flux and an increasingly more VUCA environment (volatile, uncertain, complex and ambiguous)
  • 3. Despite all this change one constant has remained the same – the ability to influence, engage, inspire, relate and build rapport. Ie: The ability to communicate The One Constant
  • 4. Spotlight on USpotlight on U What’s your biggestWhat’s your biggest communication challenge?communication challenge?
  • 5. How do you avoid getting sucked down into the vicious vortex of overwhelm
  • 6. FOR STARTERS YOU HAVE TO #startwithU AND GET YOUR HOUSE IN ORDER
  • 7. 4 STEPS TO POWER UP YOUR PRESENCE AND BECOME A communication superhero
  • 8. 4 steps to success The effectiveness of your relationships, your ability to build trust, your ability to assert yourself and handle conflict and your ability to craft a powerful message in person or in writing depends upon you mastering 4 foundations: IQ – Intellectually focused EQ – Interpersonally connected Body – Physically energised Vision – Purposefully aligned www.UQPower.com.au
  • 9. www.UQPower.com.au WITHOUT VISION POWER WITH VISION POWER Lack of faith in self Live a life of value Disconnected from intuition Trust intuition and gut feelings Unable to make decisions easily Have a sense of knowing and calm No clear direction in life Make a difference in others lives Known as: Strategic and inspiring Step 1 - VISION – KNOW YOUR WHY
  • 10. WHY YOU NEED A CLEAR VISION
  • 11. • Find creative ways to explore your purpose • What impact do you want to have on the world? WHAT’S YOUR VISION?
  • 12. WITHOUT IQ POWER WITH IQ POWER Lack of joy and spark Perform better at work Unhelpful mind chatter More career & promotion success Sense of struggling Sense of groundedness Worry a lot Stable and secure Known as: Knowledgeable and innovative. Step 2 – IQ – KNOW YOUR WHAT
  • 13. IQ Focus Practice Exercise 1 – shoot ‘em up, OK Position 1 Position 2
  • 15. Stand in 2 circles one inside the other •My life story… •A passion I have outside of study/work is… •My favourite book / movie at the moment is… A GAME OF FOCUS
  • 16. WITHOUT BODY POWER WITH BODY POWER Lack of self esteem & confidence Feel confident even in challenging situations Neglect own needs More assertive with needs No ‘me time’ Say no when you need to Out of touch with tangible feelings Radiate more energy Known as: Energetic and magnetic. Step 3 – BODY – YOUR HOW
  • 17. You have to #startwithU by believing in U and your message. If you don’t believe, no one else will because your body will tell them so - every one can spot a phoney! THE BODY NEVER LIES
  • 18. The most powerful communication tool at your disposal is not your mouth, it’s your entire body. What you wear. How you stand. How you walk. How you talk. It all matters! Become fluent in body language as your second language and watch your results soar. Step 3 – Use Your Whole Body
  • 19. Understanding your body language and other physical queues is very important when you are communicating with others. Your non-verbal communication skills are just as important as your verbal skills. The most important thing to ensure is congruence – that your messages match your body, your dress, your energy. Powerful Body Language
  • 20. - 7% of meaning is in the words that are spoken -38% of meaning is paralinguistic – the way we say it -55% of meaning is in body language & expression WHY YOU MUST BECOME FLUENT IN A SECOND LANGUAGE
  • 21. “When it comes to body language, there are some who have better vocabularies than others.” Doug Larson
  • 22. Introduce yourself to someone: Like it’s a waste of your time Test It In Your Body
  • 23. Introduce yourself to someone: Like you really really want to impress them but are a phoney. Change Your Body
  • 24. Introduce yourself to someone: Like they are your long lost best friend Lead With Love
  • 25. body language practice www.UQPower.com.au “It’s important we get this right. Things must change around here.”
  • 26. WITHOUT EQ POWER WITH EQ POWER Lack of confidence Communicate confidently Unable to build rapport Able to read social cues Lack of boundaries – give power away Build strong relationships Closed off, shut down from others Open, compassionate & understanding toward others Known as: Charming and a connector. Step 4 – EQ – KNOW YOUR WHO
  • 27. Are You “Batteries Not Included” UQPower.com.au#StartWithU
  • 28. AKA a “Drainer” of energy? UQPower.com.au#StartWithU
  • 29. Are you “Batteries Included”? UQPower.com.au#StartWithU
  • 30. AKA a “Giver” of Energy? UQPower.com.au#StartWithU
  • 31. What kind of leader do you want to be? UQPower.com.au#StartWithU
  • 32. The most powerful way to engage with and relate to others is to listen first and ask second. Too many people spend too much time on what they want to TELL others rather than taking the time to stop, LISTEN and ASK. Leaders Listen First
  • 34. Listen Then Ask Challenge Person A – share with Person B the biggest lesson you learnt as a graduate. Person B – listen first then only respond with questions (no solving, telling or sharing your stuff)
  • 35. U must CHANGE U must GROW U must GET UNCOMFORTABLE #startwithU
  • 36. Putting it all together Lastly is the roof of the house. The bonus 5th step and that is to own your UQ Power. Being authentic. Being real. These four steps are your key to success: - Job Applications - Interview questions - Presentations - Teaching www.UQPower.com.au
  • 38. Tips on how to introduce yourself Download Free Video Tutorial here http://www.uqpower.com.au/_blog/uqtv/post/how-to-answer-what-do-you-do-with-power-and-a

Editor's Notes

  1. Meet Ruth
  2. Murder, blame, victim, struggle, GFC, war, hate, crisis, rape What is in your daily diet
  3. 1.35pm Building Rapport and Engaging People  The rapport phase is the opening of any successful facilitation or presentation. Quality interactions are only achieved when are truly engaging and building rapport with your audience. Building rapport and creating a climate of trust and understanding allows you to prepare the audience for the delivery of your content. Rapport is vital in all forms of communication and essential for conducting effective presentations and facilitating successful workshops, sessions, group work. In the role of facilitator, your task is to persuade and influence so the audience prefers your solution or idea over what they may have been doing in the past. John Grinder and Richard Bandler researched how expert communicators were able to build rapport. They found that people like people who are like themselves. Rapport is established by pacing. Pacing is the process of matching and mirroring the verbal, para-verbal and body language of the other person to create likeness and similarities which creates rapport. Being in rapport means being alike both verbally and non verbally. Professor Albert Mehrabian has pioneered the understanding of communications since the 1960s – today he spends his time researching, writing, and consulting as Professor of Psychology at UCLA. His work featured strongly in establishing early understanding of body language and non-verbal communications. His research provided the basis for the widely quoted and often much over-simplified statistic for the effectiveness of spoken communications. Here is a more precise (and necessarily detailed) representation of Mehrabian's findings than is typically cited or applied: 7% of message pertaining to feelings and attitudes is in the words that are spoken. 38% of message pertaining to feelings and attitudes is paralinguistic (the way that the words are said). 55% of message pertaining to feelings and attitudes is in facial expression (and body language). The main thing to remember is that the formula applies to communications of feelings and attitudes not just any communication. One of the best ways to build rapport if you don’t know the attendees is to use universals. Universals are statements that are ‘true’ for all members in the audience, general statements that are universally accepted. Here you are setting the scene or the big picture. For example: We live in a world that….. Have you ever found yourself in a situation where…..? Have you noticed how ……..is happening more often today?
  4. 11.50am VISUAL BODY LANGUAGE Show teenage Katy Perry Clip Make eye contact 1.50pm Neutral Body Stance Practical There are no right or wrong stances for presenting or pitching. However it is important to remember that your body is a large communication vessel for sending messages to your audience and for switching your own brain on. In order to make sure the audience trusts you you need to build resonance!! AND you want your pitch to be meaningful and profitable. Imagine therefore the audience is in pain and your role in pitching is to teach them something but leave a void that they will need and want to pay for to have Enigma fix.
  5. 10.09am Page 1-2 Write responses on a flipchart. Then get out the tell and ask laminex sheets and have them get up and line up (Before showing the slide)
  6. Meet Ruth