This document discusses strategies for managing and engaging with Millennial employees. Millennials have different experiences and behaviors than previous generations due to growing up during times of technological change and economic disruption. They value access over ownership and are accustomed to instant information. Effective leadership of Millennials requires putting relationships before roles, emphasizing training and development, encouraging collaboration and transparency, allowing flexibility, and committing to social causes.

1. April 2017
Managing Millennials
Unleash Your Higher Power
http://www.uqpower.com.au/higher-power-leaders

2. As workplace futurists and company culture architects, we get excited about the
creation of human powered cultures and how business and people are adapting and
creating new ways of working in order to remain relevant and be sustainable.
We’re passionate about
Work / play / living
Generosity Economy
Global nomads
City based dwellers
Massively mobile
Energy
Disconnection
Depression
Co-working
Collaboration
End of retirement
Cloud computing
Education reengineering
Quadruple bottom line

3. Today I want to discuss where these three collide in
terms of generations working together.
The Generation Game

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“That which seems the height of
absurdity in one generation
often becomes the
height of wisdom in another”
Adlai Stevenson
UQPower.com.au#StartWithU

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Millennials are poised to reshape
the economy, business and the world.
Their unique experiences will change the ways
we buy and sell, work, live and play, forcing
companies to examine how they do business for
decades to come.
#StartWithU

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HANG ON WEREN’T
WE ALL LIKE
Millennials once?
UQPower.com.au#StartWithU

7. The invention of rock and roll sent the world crazy in the 50’s with all
believing this would be the death of morals.
The 60’s saw a wave of a generation that sought to overpower the regimes
with peaceful protests whereby we stand taller today through the inclusion
and diversity that they fought for.
Hippies and later Disco wooed the 70’s, causing thoughts that free love and
crazy dance moves would bring down society.
In the 80’s Punk Rock and Rap cultures collided to bring in a new form of
expressionism that was feared to have drowned out previous generations
of undesirables who had now become mainstream.
The 90’s boy band error showed and the explosion of Yuppies went on
showing that a slick hair-cut, good suit and a few dance moves might just
about be enough to make it. Author: Matthew Stent
We’ve all been there

8. Our parents said “Patience is a virtue”.
We learnt “delayed gratification” for
something worthwhile.
Millennials believe “patience is
pointless” and futile.
Major generalizations suggest they
are entitled, have self-serving
needs and no loyalty.
What do you think?
We’ve all been there

9. Their Story
They have come of age during a time of technological change, globalization and economic disruption. That’s given them a different set of behaviours and experiences than their parents.
They have been slower to marry and move out on their own, and have shown different attitudes to ownership that have helped spawn what’s being called a “sharing economy.”

10. Their Story
They’re also the first generation of digital natives, and their affinity for technology helps shape how they shop. They are used to instant access to price comparisons, product information and peer reviews.
Finally, they are dedicated to wellness, devoting time and money to exercising and eating right. Their active lifestyle influences trends in everything from food and drink to fashion.

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ARE MILLENNIALS
Entitled?
OR JUST NEED NEW
LEADERS?
UQPower.com.au#StartWithU

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13. Access not ownership
Millennials have been reluctant to buy items such as homes, cars, music and luxury goods. Instead, they’re turning to a new set of services that provide access to products without the
burdens of ownership, giving rise to what's being called a "sharing economy."

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16. “All of us at Zappos.com live the
"work hard, play hard" mentality!”

17. As leaders, we can still show them how it’s
done and be role-models that the new
generations can aspire to.
Such actions will far outlast the lifespan of
their latest tech gadget.
Being ‘Real’ and having conversations are
becoming the focus and in an era of digital,
this is even more of a priority as CEO’s want
to ensure that their business has a ‘Soul’ or
has a purpose.
A new way of leading

18. The New Rules of Engagement
1 – Put relationship before role – it’s not about how much you know its about how much you care!
2 – Emphasise training and personal development - they rate it 3 times higher than cash. Try reciprocal mentoring – Millennials teach execs social media and they learn leadership.
3 – Encourage collaboration and transparency – switch from top-down to side-to-side management eg: here’s what needs to be done, let’s figure it out together

19. The New Rules of Engagement
4 – Scrap the schedule – allow flexibility – maybe four 10 hour days and a three day weekend. Come in late, stay later? No problem.
5 – Commit to cause –
social causes – prioritise
connection, social causes
and having a positive
impact on society.

20. What are you doing to
engage, lead, ignite and delight them?

21. DISCUSSION
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