#startwithU - The Art of Self Leadership
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#startwithU - The Art of Self Leadership
- 1. #startwithU – the art of self-leadership Unleash Your Higher Power – Heidi Alexandra Pollard www.UQPower.com.au
- 2. We’ve been fortunate to work with many leaders looking for a better way of doing business for the wellbeing of people and planet. We’ve worked with dozens of businesses who are passionate about redefining work for the future so that people can love their work everyday. Better Way To Do Business UQPower.com.au#StartWithU
- 3. As a workplace futurist and culture hacker, I get excited about the creation of uncorporate cultures and how business and people are adapting and creating new ways of working in order to remain relevant and be sustainable. I’m passionate about Work / play / living Generosity Economy Global nomads City based dwellers Massively mobile Energy Disconnection Depression Co-working Collaboration End of retirement Cloud computing Education reengineering Quadruple bottom line
- 4. ““Heidi we’ve seen moreHeidi we’ve seen more change in the last 3 yearschange in the last 3 years than in the lastthan in the last 3030.”.”
- 5. Shift happens. • Hyper-connectivity • Increased Demand for CSR • Accelerating Technology • People want tailored convenience
- 6. www.UQPower.com.au Change is happening exponentially But people think linearly UQPower.com.au#StartWithU
- 8. www.UQPower.com.au “The temptation of business is always to feed yesterday and to starve tomorrow.” Dr Peter Drucker
- 9. So how do you craft BrandSo how do you craft Brand U and get leveraged forU and get leveraged for the future? Let’s start bythe future? Let’s start by taking a walk in the Landtaking a walk in the Land of Possibility!of Possibility!
- 10. Let’s take a walk in theLet’s take a walk in the Land of PossibilityLand of Possibility and see if you can be aand see if you can be a futurist too!futurist too!
- 11. www.UQPower.com.au PAIR SHARE - DISCUSS How many predictions did you guess? Which predictions surprised you the most? How does this apply to you, your career and your personal brand power? UQPower.com.au#StartWithU
- 12. The challenge for all professionals in today’s world it is becoming even harder to stand out.stand out.
- 13. www.UQPower.com.au CHANGE IS GOING TO HAPPEN YOU CAN CHOOSE TO LET IT HAPPEN TO YOU OR YOU CAN Make It Happen AND LEAD THE WAY! UQPower.com.au#StartWithU
- 14. So what does it actually take to become a great leader and create a successful, sustainable personal brand?
- 16. 4.5 SECRETS TO BUILD YOUR LEADERSHIP BRAND AND BECOME A Corporate superhero
- 17. GET YOUR HOUSE IN ORDER Remember the 3 little pigs, well you don’t want to find you’ve built your reputation, career or team out of sticks. People who succeed and survive have solid brick foundations in their IQ and Vision and they have their windows – Body and EQ – open to the world. Think about your own house that you live in – do you have one messy room?
- 18. 4 secrets IQ – Intellectually focused EQ – Interpersonally connected Body – Physically energised Vision – Purposefully aligned www.UQPower.com.au
- 19. Work it. Own it. • You’re not born with it – you gotta work it. • Generally when IQ EQ • Before you make a change your brain must ‘see it’ in a mental picture or vision – this vision helps you harness your IQ and social intelligence or EQ. • Change happens when it reaches the body.
- 20. www.UQPower.com.au WITHOUT VISION POWER WITH VISION POWER Lack of faith in self Live a life of value Disconnected from intuition Trust intuition and gut feelings Unable to make decisions easily Have a sense of knowing and calm No clear direction in life Make a difference in others lives Known as: Strategic and inspiring Potential physical signs of a lack of Vision Power: headaches, vision and jaw problems Secret 1 - VISION – KNOW YOUR WHY
- 21. WHY YOU NEED A WHY 26 280 days 20 years old = 19 000 to go 30 years old = 15 000 to go 40 years old = 11 000 to go www.UQPower.com.au
- 22. Who did you want to be when you grew up?
- 23. • Find creative ways to explore your purpose • Engage with people to co-author the future WHAT’S YOUR VISION?
- 24. YOUR WHY • The contribution to myself • The contribution to my partner • The contribution to my family (& pets) • The contribution to my friends • The contribution to my workplace • The contribution to my community
- 25. WITHOUT IQ POWER WITH IQ POWER Lack of joy and spark Perform better at work Unhelpful mind chatter More career & promotion success Sense of struggling Sense of groundedness Worry a lot Stable and secure Known as: Knowledgeable and innovative. Potential physical signs of a lack of IQ: headaches and stiffness in upper back Secret 2 – IQ – KNOW YOUR WHAT
- 26. IQ Focus Practice Exercise 1 – shoot ‘em up, OK Position 1 Position 2
- 28. YOUR WHAT • The books I will read • The skills I will learn • The qualities I will develop • the health, fitness and stamina I will achieve
- 29. WITHOUT BODY POWER WITH BODY POWER Lack of self esteem & confidence Feel confident even in challenging situations Neglect own needs More assertive with needs No ‘me time’ Say no when you need to Out of touch with tangible feelings Radiate more energy Known as: Energetic and magnetic. Potential physical signs of a lack of Body Power: Physical exhaustion, digestive problems Secret 3 – BODY – YOUR HOW
- 30. You have to #startwithU by believing in U and your message. If you don’t believe, no one else will because your body will tell them so - every one can spot a phoney! THE BODY NEVER LIES
- 31. - 7% of meaning is in the words that are spoken -38% of meaning is paralinguistic – the way we say it -55% of meaning is in body language & expression WHY YOU MUST BECOME FLUENT IN A SECOND LANGUAGE
- 32. Humans and animals express POWER through open, expansive body language. A chimpanzee asserts his dominance by pushing out his chest. In a boardroom, the executive leans back into their chair and seems to use the space around them. New scientific research has discovered that these ‘power poses’ also produce feelings of power. Body Language
- 33. A study at Columbia and Harvard universities found when 42 participants were asked to either hold a power pose or a contractive, low-power pose for 2 minutes that the power poses stimulated hormones linked to feelings of power. It also the stress hormone cortisol. Plus, high-power posers reported feeling significantly more “powerful” and “in charge” than low-power posers did – allowing them to perform better. Power Posing
- 34. THE BODY LANGUAGE OF VICTORY
- 35. Today is the day to flex your Body Language Power
- 36. In your upcoming job interview, presentation, negotiation, meeting, or any situation that you need greater levels of confidence and power – follow these scientifically proven tips on how to feel in charge: •Hold power poses before an interaction •Expand yourself as big as possible and practise this for 2 minutes. •Stand on your toes, reach your arms up and out. •Walk up and down a hallway, stand tall, and swing your arms. •Sitting at your desk, put your feet up and stretch your legs. Put your hands behind your head with your elbows pointing out. •Avoid touching your face and neck, and don’t cross your arms. •Avoid anything that makes you smaller, like hunching your shoulders, as it represents powerlessness. Strike a Pose
- 37. • Feet parallel • Knees pushed back, not locked • Invisible string from crown of head • Hands relaxed by your side • Using Gestures Body Language Practice
- 38. body language practice www.UQPower.com.au “It’s important we get this right. Things must change around here.”
- 39. YOUR HOW • The experiences I will have • The influence I will grow • The situations I will lean into • The health, fitness and stamina I will achieve
- 40. WITHOUT EQ POWER WITH EQ POWER Lack of confidence Communicate confidently Unable to build rapport Able to read social cues Lack of boundaries – give power away Build strong relationships Closed off, shut down from others Open, compassionate & understanding toward others Known as: Charming and a connector. Potential physical signs of a lack of EQ: Heart, circulation, throat problems Secret 4 – EQ – KNOW YOUR WHO
- 41. Despite all this change one constant has remained the same – the ability to influence, engage, inspire, relate and build rapport. Ie: The ability to communicate THE ONE CONSTANT
- 42. Are You “Batteries Not Included”
- 43. AKA a “Drainer” of energy?
- 44. Are you “Batteries Included”?
- 45. AKA a “Giver” of Energy?
- 46. Your communication style Understanding your UNIQUE communication style and strengths and the effect it may have on others.
- 47. • No right or wrong scores, no style is better than another. • One high score (4 pts or more) strong preference • Two high scores (within 2 pts) may lead with preferred style and can draw from others • Three close scores will lead with a preferred style, may have developed from experience • Equal scores in all four styles highly adaptable, may appear inconsistent to others PSCI Scoring
- 48. THE DIRECTING STYLE Liabilities • Impatient with those working too slowly • Lone ranger • Can be judgmental • Tendency to dominate others • Difficulty trusting others with work • Need to be in control causes frustrations Strengths • Fast paced, quick thinkers • Focus on action and results • Decisive • Takes responsibility • Natural leaders • Visionary, big picture Developed by CoachWorks International Dallas, Texas USA for Corporate Coach U International. Copyright 1995. Version 2005. All rights reserved.
- 49. THE PRESENTING STYLE Liabilities • May not always be taken seriously • Poor operational follow through • Easily bored • May overpromise and underdeliver • Would rather talk than listen • Does not manage time well Developed by CoachWorks International Dallas, Texas USA for Corporate Coach U International. Copyright 1995. Version 2005. All rights reserved. Strengths • Knows how to have fun • Always up, energetic • Communicates easily • Motivates others • Lots and lots of ideas • Enjoys/prefers new projects
- 50. THE MEDIATING STYLE Liabilities • Likes privacy, may be difficult to get to know • Focuses on people issues over business progress • Reluctant to correct difficult people problems • Doesn’t like risk taking • Doesn’t care for surprises • May avoid centre stage Strengths • Subtle, gentle, indirect and inclusive • Good listener • Expert • Loved by everyone • Champion of others • Encourages others through appreciation Developed by CoachWorks International Dallas, Texas USA for Corporate Coach U International. Copyright 1995. Version 2005. All rights reserved.
- 51. Strengths • Likes people, not large groups • Confident if facts are known • Likes to give advice • Very thorough • Fair and unbiased • Enjoys structure Liabilities • Difficult to stop pursuing perfectness • Fear of mistakes creates time consuming tasks • Tends to be critical • Worries a lot • Slow to embrace new THE STRATEGIZING STYLE Developed by CoachWorks International Dallas, Texas USA for Corporate Coach U International. Copyright 1995. Version 2005. All rights reserved.
- 52. Appreciating your style and others 1. The top three positive characteristics of my style are… 2. The strength I admire most in the opposite style is… 3. You can help me best by… 4. You annoy me most when… 5. Given the people I work with I will need to adapt my style by…. 6. Draw a poster demonstrating the value your unique style brings to the success of your team.
- 53. YOUR WHO • The influencers I will meet • The connections I will make • The people I will collaborate with • The people I will help • How I will flex my communication style
- 54. BUT WAIT! What’s the 0.5?
- 55. SHHHH IT’S A secret BUT YOU SHOULDN’T BE
- 57. So What Is UQ? • WHO you are is more important than WHAT you do • Your Unique Quotient (UQ) is what makes you Unique. UQ = the sum of your unique quadruple bottom line UQ = IQ + EQ + Body + Vision © Leading Value 2012
- 58. Your UQ Affects What you believe about yourself. What you believe you are capable of achieving. What others perceive about you. Your health, wealth, business and relationships. Your IMPACT, INFLUENCE and INCOME © Leading Value 2012
- 59. You don’t need to learn your UQ, you were born unique. All you have to do is unlearn being boring, bland and ordinary. PAIR SHARE “I see you your uniqueness is powerful because you are…” (share a word or phrase that you think describes their uniqueness) www.UQPower.com.au
- 60. WHEN LEADERS FOCUS ON DEVELOPING THE 4.5 AREAS OF THEIR PEOPLE AT WORK EVERY CULTURE METRIC IMPROVES Source: WorkHuman Research Institute at Globoforce
- 61. Your future is in your hands… U must CHANGE U must GROW U must GET UNCOMFORTABLE #startwithU UQPower.com.au#StartWithU
- 63. Tips on how to introduce yourself Download Free Video Tutorial here http://www.uqpower.com.au/_blog/uqtv/post/how-to-answer-what-do-you-do-with-power-and-a
Editor's Notes
- Meet Ruth
- 9.45am - The aim of this session before morning tea is to gain an understanding of your own individual workstyle preferences and the implications they may have on others. To do this we are going to use a tool called the PCSI – The Personal Coaching Style Inventory. As an accredited coach I use this tool with my clients as it is a great tool that can be used quickly and easily and it translates easily into everyday work and life. This tool is not a psychological personality typing tool – it is a self inventory to gain a snapshot of how people communicate, give and receive feedback and relate to others. So in this session you should learn a little more about your own style as well as a bit about the styles of each other. This should not be a session of poking fun at each other and your individual differences, we all know everyone can’t be perfect like we are. But what it should remind you of is how you all have roles to play in this team whether you are from the Occupational Rehab Team, the Medical Team or the Admin Team that this Newcastle branch of CS Health cannot work effectively nor efficiently if you lack an appreciation of or faith in each others ability to do your role.
- Murder, blame, victim, struggle, GFC, war, hate, crisis, rape What is in your daily diet
- 1.35pm Building Rapport and Engaging People The rapport phase is the opening of any successful facilitation or presentation. Quality interactions are only achieved when are truly engaging and building rapport with your audience. Building rapport and creating a climate of trust and understanding allows you to prepare the audience for the delivery of your content. Rapport is vital in all forms of communication and essential for conducting effective presentations and facilitating successful workshops, sessions, group work. In the role of facilitator, your task is to persuade and influence so the audience prefers your solution or idea over what they may have been doing in the past. John Grinder and Richard Bandler researched how expert communicators were able to build rapport. They found that people like people who are like themselves. Rapport is established by pacing. Pacing is the process of matching and mirroring the verbal, para-verbal and body language of the other person to create likeness and similarities which creates rapport. Being in rapport means being alike both verbally and non verbally. Professor Albert Mehrabian has pioneered the understanding of communications since the 1960s – today he spends his time researching, writing, and consulting as Professor of Psychology at UCLA. His work featured strongly in establishing early understanding of body language and non-verbal communications. His research provided the basis for the widely quoted and often much over-simplified statistic for the effectiveness of spoken communications. Here is a more precise (and necessarily detailed) representation of Mehrabian's findings than is typically cited or applied: 7% of message pertaining to feelings and attitudes is in the words that are spoken. 38% of message pertaining to feelings and attitudes is paralinguistic (the way that the words are said). 55% of message pertaining to feelings and attitudes is in facial expression (and body language). The main thing to remember is that the formula applies to communications of feelings and attitudes not just any communication. One of the best ways to build rapport if you don’t know the attendees is to use universals. Universals are statements that are ‘true’ for all members in the audience, general statements that are universally accepted. Here you are setting the scene or the big picture. For example: We live in a world that….. Have you ever found yourself in a situation where…..? Have you noticed how ……..is happening more often today?
- 10.36am
- 10.36am
- 10.36am
- 10.36am
- 8.45am Outline of the agenda for the day, housekeeping and ground rules 8.55am Group introductions and participant outcomes for the day
- From your pre- work sheet List your top three personal values (ie: things that must be in your life, relationships and work that are of importance to you. Eg: honesty, creativity):
- 9.35am It’s important to note before we get started that there are no right or wrong answers with this tool. The PCSI has been used with several thousand people who have validated its efficacy. Remember that it identifies the style you lead with as preferred but there is no correct style. I ask that you do not copy and distribute the PCSI tool/form as it is copyright and should not be duplicated without permission. Once we’ve completed the tool and you’ve added up your responses you will see if you have a strong preference for one or two styles. Knowing your style can help you to: Recognise your tendancies Build on your strengths Identify and appreciate the style of others, and Improve the way you communicate with each other. Let’s begin. Please turn to the page (3) with the four boxes identified as Parts 1-4 and follow the instructions. Once you have completed this process and added up all the checks or circles you have for each Part please wait before turning the page. This should only take you 5-10 minutes. How did you go? The highest total is usually the one that best describes you. Although your scores may be closer in more than one Part, most people find that they match just one or two types. Now take a look at the next pages and review the description of your preferred style. We all use all of these styles to some degree depending on the situation, but generally we have a clear preference for one or two. Choose the style that you have the highest score for, or if a couple are close, the one that feels most like you. Remember there is no correct style and we can all draw on all the styles. The PCSI recognises preferences, behaviours and emotions and can also be used to help to identify development gaps. It’s important to note before we get started that there are no right or wrong answers with this tool. The PCSI has been used with several thousand people who have validated its efficacy. Remember that it identifies the style you lead with as preferred but there is no correct style. I ask that you do not copy and distribute the PCSI tool/form as it is copyright and should not be duplicated without permission. Once we’ve completed the tool and you’ve added up your responses you will see if you have a strong preference for one or two styles. Knowing your style can help you to: Recognise your tendancies Build on your strengths Identify and appreciate the style of others, and Improve the way you communicate with each other. Let’s begin. Please turn to the page with the four boxes identified as Parts 1-4 and follow the instructions. Once you have completed this process and added up all the checks or circles you have for each Part please wait before turning the page. Now I ask you to take the PCSI and complete the adjective list as per the instructions. Check all answers that apply. Remember there are no right or wrong answers and it does not matter how few or many ticks you have Don’t think too long about each word, use your first thought this will yield the best result Use the scoring guidelines at the bottom of the page to determine your style. This should only take you 5-10 minutes. Write up everyone’s scores on the flipchart How did you go? The highest total is usually the one that best describes you. Although your scores may be closer in more than one Part, most people find that they match just one or two types. Now take a look at the next pages and review the description of your preferred style. We all use all of these styles to some degree depending on the situation, but generally we have a clear preference for one or two. Choose the style that you have the highest score for, or if a couple are close, the one that feels most like you. Remember there is no correct style and we can all draw on all the styles. Write up everyone’s scores on the flip chart
- Form into groups sort out how many (show of hands) break them into groups. In order for us to understand other people’s communication styles, we first need to understand our own. Hand out 3 handouts on spotting styles The most challenging relationships in a team are those that are diagonally opposite. Get groups to present back at about Each group 2 mins
- 10.09am Page 1-2 Write responses on a flipchart. Then get out the tell and ask laminex sheets and have them get up and line up (Before showing the slide)
- 10.09am Page 1-2 Write responses on a flipchart. Then get out the tell and ask laminex sheets and have them get up and line up (Before showing the slide)