NCPTT provides guidance and leadership on the effective use of social media for heritage organizations. It was one of the first preservation organizations to adopt social media tools like podcasting, social networking, microblogging, and online photo and video sharing. While many heritage organizations have begun using new media, progress has been slow and lacking direction. NCPTT aims to help these organizations make sense of social media and use it effectively to engage citizens in heritage and allow for greater participation in cultural matters.