Literature Review of Information Behaviour on Social MediaDavid Thompson
Using your knowledge about information resource and skills in searching and evaluating information achieved in the first half of the semester, now you are required to choose a specific topic in the area of information research, explore the exisiting literature within this domain and write a literature review.
Literature Review of Information Behaviour on Social MediaDavid Thompson
Using your knowledge about information resource and skills in searching and evaluating information achieved in the first half of the semester, now you are required to choose a specific topic in the area of information research, explore the exisiting literature within this domain and write a literature review.
This presentation provides an overview of the social media arena for a higher education audience (news focus), and uses my work with Twitter and York University\'s Research website to illustrate some of the ways social media can be tied to strategic communications.
I made the presentation to Huddle 2010 at the University of Toronto on July 22, 2010.
Presentation by Professor Susan C. Herring at Texas A&M University, March 10, 2009, "New analytical lenses for new media". Sponsored by the TAMU Digital Humanities program.
The exponential growth of social media and the ubiquitous use of mobile technology has changed the way we communicate both socially and for many also professionally. Digital spaces have to some extent removed barriers enabling social learning that is no longer constrained geographically (spacial boundaries) or by time-zone differences (temporal boundaries).
It is therefore timely to consider our digital capabilities and how these can be used to communicate and collaborate; and through interconnectedness provide opportunities for lifelong and lifewide learning that extend beyond the formal learning we are all familiar with.
This talk will consider why a professional online presence is so important; the value of using social media to develop global personal learning networks; and how through open sharing with our interconnected networks it is possible to develop our scholarly practice.
This presentation provides an overview of the social media arena for a higher education audience (news focus), and uses my work with Twitter and York University\'s Research website to illustrate some of the ways social media can be tied to strategic communications.
I made the presentation to Huddle 2010 at the University of Toronto on July 22, 2010.
Presentation by Professor Susan C. Herring at Texas A&M University, March 10, 2009, "New analytical lenses for new media". Sponsored by the TAMU Digital Humanities program.
The exponential growth of social media and the ubiquitous use of mobile technology has changed the way we communicate both socially and for many also professionally. Digital spaces have to some extent removed barriers enabling social learning that is no longer constrained geographically (spacial boundaries) or by time-zone differences (temporal boundaries).
It is therefore timely to consider our digital capabilities and how these can be used to communicate and collaborate; and through interconnectedness provide opportunities for lifelong and lifewide learning that extend beyond the formal learning we are all familiar with.
This talk will consider why a professional online presence is so important; the value of using social media to develop global personal learning networks; and how through open sharing with our interconnected networks it is possible to develop our scholarly practice.
Starhub Learning Conversations - Upgrade your Working WardrobeSharon Connolly
This presentation is for the participants of the STAR HUB 2 hour learning conversations workshop in July 2013. This was a lively interactive presentation given by Personal Branding Expert Sharon Connolly. The presentation was about how to stand-up, stand-out and get noticed, particularly when wearing casual dress.
Sample of a PowerPoint Make-over for David Goldwich on effective negotiations.
Images from IstockPhoto - Presentation by Sharon Connolly www.maximisegroup.com
Social Technigraphic Profiles of Students at University of PécsGergő Molnár
This is an MA dissertation of Gergő Molnár, former student at University of Pécs, Hungary.
Please do not forget the referencing if you would like to cite any part of this document!
Authors website: http://www.molnargergo.hu
The findings of this research study (purchase on Amazon.com) examines the impact social media has on consumers and decision-makers around the world and characterizes the impact of social influence models. The Social Mind research explores the best practices of using social business as a platform to strengthen sustainable methods for working and living in new, interactive and collaborative business world. It identifies key characteristics and insights into the engagement behaviors of influencers and individuals, and how organizations can maximize reach and influence to execute on what we call the new Principals of Engagement in the Millennium.
Social business is dynamically changing the face of human interaction and communications globally. The emergence of new social behaviors and interrelationships between individuals, organizations, thought leaders and influencers are evolving in new and previously unforeseen ways primarily because of social media networks and peer groups.
A disruption is in the making, but this time, human behavior is the driver, not technology. People want and need to get the information they need at the time they desire it, especially from those they consider to be experts. We are returning to the “apple cart” of yesteryear. However, this time around we are armed with digital devices to extend our global ability to talk with the companies and people who inform our decisions.
This paradigm shift is a major communications innovation in all markets, which is radically changing the way people and organizations engage and behave online. There is also a strong link between social networking and what might be called “a new global anthropology” that is developing because of these new behaviors, interactions and interrelationships between cultures enabled through social business.
Over the past three years Vanessa DiMauro, Peter Auditore and myself, all Society for New Communications Research fellows, have embarked on a series of research studies to understand this new and evolving business platform and its impact on social communications and influence.
20 9131 a review of social media edit septianIAESIJEECS
Most recent couple of years a few new systems administration locales wound up plainly famous (WhatsApp, Google Plus, Instagram), the utilization base developed significantly, and Facebook purchased over some of its opposition. The development of online networking alongside the fast development of advanced mobile phone use has likewise had an incredible effect on different features of our lives. This period additionally observed an extraordinary measure of overviews being led on the development of SNS, how individuals and organizations utilize them, and what are the effects caused by this media. In this paper, we introduce and break down the study comes about, and the effect it has caused on the organizations and society on the loose. We likewise concentrate on a portion of the particular sections of the general public while breaking down the effect. Further, we likewise have talked about the eventual fate of long range informal communication, how the advantages can be used for the improvement of the group, including training field, and furthermore the significance of taking essential care in order to keep away from the genuine negative effects of SNS.
The Future of… is a series designed to give readers insight into some of today’s biggest topics. futurethink sifts through all the noise to uncover the fundamental trends that will affect your organization over the next few years. In this issue, we explore The Future of Social Networks
COMMENTARY
Virtual Boundaries: Ethical Considerations for
Use of Social Media in Social Work
Ericka Kimball and JaeRan Kim
S
ociety has become more interactive through
increased access and use of the Internet and
social media tools. Web 2.0 moved the
Internet beyond information storage to a place
where discourse takes place (Sawmiller, 2010).
Social media, Internet tools that facUitate online
interactions, have the potential to further expand
such discourses. Social networks (for example,
Facebook, Google + , Linkedin), blogs (for exam-
ple, Wordpress, Typepad), and microblogs (for
example. Twitter, Tumblr) are types of social
media tools that allow people to connect and share
infomiation in an onhne space. People use social
media tools to report information, present opin-
ions, and solicit convenation through their own
domains or dedicated websites. All of this online
interaction, enabled further by increases in smart-
phone and networked tablet devise usage, poses
the potential for personal and professional lives to
cross in social media spaces.
Existing literature has focused on the ethical
challenges of social media in professional practice
with clients, use of social media as an expansion of
research, and for online learning (Eccles, 2010;
Giffords, 2009; NASW & Associarion of Social
Work Boards [ASWB], 2005). However, the con-
versation around ethical use of social media, out-
side the client—professional relationship, is missing.
Areas in which greater discussion is needed include
advising students and setting agency pohcies on
ethical uses of social media and on the effects of
personal use of social media among professional
relationships.
This article is about creating virtual boundaries—
the limits social workers place to guide their social
media use—to create intentional online personas
and about the effects of social media use in the
intemiingling of personal and professional lives.
Social workers need to be aware of the identities
they create and maintain in the realm of social
media because of ethical codes and policies. The
various forms and uses of social media are discussed
to provide an understanding of the benefits and
consequences of social media. An overview of eth-
ical considerations is presented along with recom-
mendations on creating virtual boundaries for
personal and professional use of social media.
FORMS AND USES OF SOCIAL MEDIA
Although the forms and uses of social media are
constantly changing, blogs, microblogs, and social
networking sites have proved to be some of the
more popular social media tools over the last sev-
eral years. Other social media tools, such as virtual
world games, photo sharing, and information
management sites, may be lesser-used tools but are
StiU important to consider when setting virtual
boundaries.
Blog and Microblog
A blog (or Weblog) is defined as an online journal of
personal reñections, opinions, and comments.
Microblog content may also include personal reflec-
tions, opin.
COMMENTARY
Virtual Boundaries: Ethical Considerations for
Use of Social Media in Social Work
Ericka Kimball and JaeRan Kim
S
ociety has become more interactive through
increased access and use of the Internet and
social media tools. Web 2.0 moved the
Internet beyond information storage to a place
where discourse takes place (Sawmiller, 2010).
Social media, Internet tools that facUitate online
interactions, have the potential to further expand
such discourses. Social networks (for example,
Facebook, Google + , Linkedin), blogs (for exam-
ple, Wordpress, Typepad), and microblogs (for
example. Twitter, Tumblr) are types of social
media tools that allow people to connect and share
infomiation in an onhne space. People use social
media tools to report information, present opin-
ions, and solicit convenation through their own
domains or dedicated websites. All of this online
interaction, enabled further by increases in smart-
phone and networked tablet devise usage, poses
the potential for personal and professional lives to
cross in social media spaces.
Existing literature has focused on the ethical
challenges of social media in professional practice
with clients, use of social media as an expansion of
research, and for online learning (Eccles, 2010;
Giffords, 2009; NASW & Associarion of Social
Work Boards [ASWB], 2005). However, the con-
versation around ethical use of social media, out-
side the client—professional relationship, is missing.
Areas in which greater discussion is needed include
advising students and setting agency pohcies on
ethical uses of social media and on the effects of
personal use of social media among professional
relationships.
This article is about creating virtual boundaries—
the limits social workers place to guide their social
media use—to create intentional online personas
and about the effects of social media use in the
intemiingling of personal and professional lives.
Social workers need to be aware of the identities
they create and maintain in the realm of social
media because of ethical codes and policies. The
various forms and uses of social media are discussed
to provide an understanding of the benefits and
consequences of social media. An overview of eth-
ical considerations is presented along with recom-
mendations on creating virtual boundaries for
personal and professional use of social media.
FORMS AND USES OF SOCIAL MEDIA
Although the forms and uses of social media are
constantly changing, blogs, microblogs, and social
networking sites have proved to be some of the
more popular social media tools over the last sev-
eral years. Other social media tools, such as virtual
world games, photo sharing, and information
management sites, may be lesser-used tools but are
StiU important to consider when setting virtual
boundaries.
Blog and Microblog
A blog (or Weblog) is defined as an online journal of
personal reñections, opinions, and comments.
Microblog content may also include personal reflec-
tions, opin.
Using social media strategy in building the corporate brand image is a route a lot of people imagine they know - what with the number of influencers, opinion leaders, trend watchers, and spotters laying claims to so-called virile strategy which generate likes, impressions and conversations. However, that is not all there is to capturing corporate essence in an era of great cynicism. Using Social Media as a route to build corporate stature requires the need to develop and manage strategic partnerships, the monitoring of trends and applications of knowledge from trends in building conversations while measuring the impact of efforts in order to intensify or discontinue a course of action. Beyond this, this presentation attempts a historical perspective of the social media phenomenon as well as platform possibilities looking at the Nigerian context.
The French Revolution, which began in 1789, was a period of radical social and political upheaval in France. It marked the decline of absolute monarchies, the rise of secular and democratic republics, and the eventual rise of Napoleon Bonaparte. This revolutionary period is crucial in understanding the transition from feudalism to modernity in Europe.
For more information, visit-www.vavaclasses.com
Instructions for Submissions thorugh G- Classroom.pptxJheel Barad
This presentation provides a briefing on how to upload submissions and documents in Google Classroom. It was prepared as part of an orientation for new Sainik School in-service teacher trainees. As a training officer, my goal is to ensure that you are comfortable and proficient with this essential tool for managing assignments and fostering student engagement.
Embracing GenAI - A Strategic ImperativePeter Windle
Artificial Intelligence (AI) technologies such as Generative AI, Image Generators and Large Language Models have had a dramatic impact on teaching, learning and assessment over the past 18 months. The most immediate threat AI posed was to Academic Integrity with Higher Education Institutes (HEIs) focusing their efforts on combating the use of GenAI in assessment. Guidelines were developed for staff and students, policies put in place too. Innovative educators have forged paths in the use of Generative AI for teaching, learning and assessments leading to pockets of transformation springing up across HEIs, often with little or no top-down guidance, support or direction.
This Gasta posits a strategic approach to integrating AI into HEIs to prepare staff, students and the curriculum for an evolving world and workplace. We will highlight the advantages of working with these technologies beyond the realm of teaching, learning and assessment by considering prompt engineering skills, industry impact, curriculum changes, and the need for staff upskilling. In contrast, not engaging strategically with Generative AI poses risks, including falling behind peers, missed opportunities and failing to ensure our graduates remain employable. The rapid evolution of AI technologies necessitates a proactive and strategic approach if we are to remain relevant.
Synthetic Fiber Construction in lab .pptxPavel ( NSTU)
Synthetic fiber production is a fascinating and complex field that blends chemistry, engineering, and environmental science. By understanding these aspects, students can gain a comprehensive view of synthetic fiber production, its impact on society and the environment, and the potential for future innovations. Synthetic fibers play a crucial role in modern society, impacting various aspects of daily life, industry, and the environment. ynthetic fibers are integral to modern life, offering a range of benefits from cost-effectiveness and versatility to innovative applications and performance characteristics. While they pose environmental challenges, ongoing research and development aim to create more sustainable and eco-friendly alternatives. Understanding the importance of synthetic fibers helps in appreciating their role in the economy, industry, and daily life, while also emphasizing the need for sustainable practices and innovation.
How to Make a Field invisible in Odoo 17Celine George
It is possible to hide or invisible some fields in odoo. Commonly using “invisible” attribute in the field definition to invisible the fields. This slide will show how to make a field invisible in odoo 17.
2024.06.01 Introducing a competency framework for languag learning materials ...Sandy Millin
http://sandymillin.wordpress.com/iateflwebinar2024
Published classroom materials form the basis of syllabuses, drive teacher professional development, and have a potentially huge influence on learners, teachers and education systems. All teachers also create their own materials, whether a few sentences on a blackboard, a highly-structured fully-realised online course, or anything in between. Despite this, the knowledge and skills needed to create effective language learning materials are rarely part of teacher training, and are mostly learnt by trial and error.
Knowledge and skills frameworks, generally called competency frameworks, for ELT teachers, trainers and managers have existed for a few years now. However, until I created one for my MA dissertation, there wasn’t one drawing together what we need to know and do to be able to effectively produce language learning materials.
This webinar will introduce you to my framework, highlighting the key competencies I identified from my research. It will also show how anybody involved in language teaching (any language, not just English!), teacher training, managing schools or developing language learning materials can benefit from using the framework.
June 3, 2024 Anti-Semitism Letter Sent to MIT President Kornbluth and MIT Cor...Levi Shapiro
Letter from the Congress of the United States regarding Anti-Semitism sent June 3rd to MIT President Sally Kornbluth, MIT Corp Chair, Mark Gorenberg
Dear Dr. Kornbluth and Mr. Gorenberg,
The US House of Representatives is deeply concerned by ongoing and pervasive acts of antisemitic
harassment and intimidation at the Massachusetts Institute of Technology (MIT). Failing to act decisively to ensure a safe learning environment for all students would be a grave dereliction of your responsibilities as President of MIT and Chair of the MIT Corporation.
This Congress will not stand idly by and allow an environment hostile to Jewish students to persist. The House believes that your institution is in violation of Title VI of the Civil Rights Act, and the inability or
unwillingness to rectify this violation through action requires accountability.
Postsecondary education is a unique opportunity for students to learn and have their ideas and beliefs challenged. However, universities receiving hundreds of millions of federal funds annually have denied
students that opportunity and have been hijacked to become venues for the promotion of terrorism, antisemitic harassment and intimidation, unlawful encampments, and in some cases, assaults and riots.
The House of Representatives will not countenance the use of federal funds to indoctrinate students into hateful, antisemitic, anti-American supporters of terrorism. Investigations into campus antisemitism by the Committee on Education and the Workforce and the Committee on Ways and Means have been expanded into a Congress-wide probe across all relevant jurisdictions to address this national crisis. The undersigned Committees will conduct oversight into the use of federal funds at MIT and its learning environment under authorities granted to each Committee.
• The Committee on Education and the Workforce has been investigating your institution since December 7, 2023. The Committee has broad jurisdiction over postsecondary education, including its compliance with Title VI of the Civil Rights Act, campus safety concerns over disruptions to the learning environment, and the awarding of federal student aid under the Higher Education Act.
• The Committee on Oversight and Accountability is investigating the sources of funding and other support flowing to groups espousing pro-Hamas propaganda and engaged in antisemitic harassment and intimidation of students. The Committee on Oversight and Accountability is the principal oversight committee of the US House of Representatives and has broad authority to investigate “any matter” at “any time” under House Rule X.
• The Committee on Ways and Means has been investigating several universities since November 15, 2023, when the Committee held a hearing entitled From Ivory Towers to Dark Corners: Investigating the Nexus Between Antisemitism, Tax-Exempt Universities, and Terror Financing. The Committee followed the hearing with letters to those institutions on January 10, 202
Introduction to AI for Nonprofits with Tapp NetworkTechSoup
Dive into the world of AI! Experts Jon Hill and Tareq Monaur will guide you through AI's role in enhancing nonprofit websites and basic marketing strategies, making it easy to understand and apply.
Introduction to AI for Nonprofits with Tapp Network
Utilizing Social Media in Universities in Universities
1. Utilizing Social Media
in Universities
Rolf T. Wigand, Ph. D.
Maulden-Entergy Chair and Distinguished Professor
Departments of Information Science and Management
University of Arkansas at Little Rock
24th Bled Electronic Commerce Conference
June 14, 2011
2. Outline
• Introduction
• What is Web 2.0, 3.0?
• Web 2.0 Anchor Points
• University Settings &
Social Media
• Reaching Students & Alumni via Web 2.0/Social
Media
• Some Examples
• Summary and Conclusions
• Questions and Answers
3. Selected Influential Books on Social Networking and Web 2.0
Several books address in part or indirectly aspects of social networking and Web 2.0
developments, influencing our thinking along those lines:
1. Chris Anderson’s The Long Tail, with the author recognizing that the future of business and
culture is not in big hits (the high-volume head of the traditional demand and diffusion curve)
as in the past, but the endless long tail of that same curve with demand being splintered into
every more media outlets.
2. Yochai Benkler’s The Wealth of Networks: How Social ProductionTransforms Markets and
Freedom addresses the restructuring and reconfiguration of power and knowledge derived
from the tightly knit and complex interactions among as well as impact of business, public,
nonprofit, educational and amateur media producers.
3. Tom Malone’s The Future of Work addresses how such changes alter and reshape the
management needs and practices of major corporations.
4. Henry Jenkin’s Convergence Culture: Where Old and New Media Collide addresses this
currently evolving world in which every story, image, sound, brand and relationship play
themselves out across an ever-increasing number of media platforms. In this he recognizes that
the flow of media content is shaped just as much by decisions made in teenagers’ bedrooms as
by decisions made in corporate boardrooms.
5. David Weinberger’s Everything Is Miscellaneous: The Power of the New Disorder. The author
identifies and charts new principles of digital order that are remaking business, education,
politics, science, and culture. In doing so he views these developments within a chart of a new
world order (or, better, disorder).
4.
5. Quantities as Properties of Relationships:
Robin Dunbar & Dunbar’s Number: 150
Making friends is nice, but …
6. Online social networks are changing the way people communicate,
work, play, and entertain themselves (and mostly for the better).
10. What is Web 2.0? (1)
• No consensus on definition, but the concept of
Web 2.0 is generally attributed to Tim O’Reilly
(2005) coining the phrase in 2004, stating that
– “One of the key lessons of the Web 2.0 era is this:
Users add value …. Therefore, Web 2.0 companies set
inclusive defaults for aggregating user data and
building value as a side-effect of ordinary use of the
application.”
11. What is Web 2.0? (2)
• Web 2.0 is a somewhat misleading term, as it
may suggest ideas about a new technology,
but what has abruptly changed is something
very different
– What has drastically changed is everyday as well
as business life, simply by being online in some
fashion, has become interwoven, meshed, linked
and in part enabled by the Internet
12. What is Web 2.0? (3)
• More than ever we realize that the media
shape and reconfigure society not only
through their content, but through their form
• Difficult at this stage, if not impossible, is to
provide a precise picture of where this new
medium is headed
13. Web 2.0 Anchor Points
• Technology and Architecture
- Globally linked, decentralized,
network-centric, extensible
- Architecture, platforms
• Community and Social
- Participation, collaboration,
social, transparent
- People, interaction, data
• Business & Process
- Business-enabled system, process and
value models and mashup/remix
applications
14. Web 3.0: The Semantic Web (1)
• Participation: How can I contribute?
• Super-intelligent content; a new magnitude of (artificial) Intelligence
• Super-intelligent knowledge management
• What we want to do and design is “programmable”
• Peers determine “quality” and “acceptability”
• Offers a rich user interface
• Offers tagging to improve human access
• Offers broadband-based communal storage
• Offers a fragmented identity
• Key driver: Concept of taxonomies – standardized and self-describing
classifications
15. Web 3.0: The Semantic Web (2)
Web 3.0 is Web 2.0 + sophisticated meaning/semantics:
Will NOT result in a huge paradigm shift or some new gilded age of computing or a
sudden brave new world of IM
Resulting in a subdued convergence of existing technologies and methodologies
with new ones
Social interaction drives business operations
Entering a complex question or sentence into Web 3.0 browsers and getting
back (1) highly customized, (2) organized and (3) impeccably relevant results.
My Web 3.0 browser knows my likes and dislikes = my trusted adviser, assistant and
mentor
The more interaction I have with the Internet, the more my browser learns about me
Example of a minimally intelligent search: “I am looking for a vacation for 2
weeks in a warm climate at the beach. I am a single mother with a three-year old girl.
My travel budget is x-amount of dollars. Oh, I also have a small dog.”
16. This book examines how social media
are redefining what university
communities are and the purposes and
practices of the various functional
areas in HE. It presents an overview of
innovative practices in the recruitment,
advising, retention, graduation and
engagement of students and alumni,
and examines social media in
connection with enrollment
management, advising and mentoring,
public relations and alumni relations.
Topics covered include: how Facebook
helps and hinders students' social
integration; connecting fans and sports
more intensively through social media;
how to prepare staff to use social media
in robust ways; and using social
networking sites during the career
management process, for social
research and studying abroad.
17. Table of Contents
1. Social Media & Enrollment
Management
2. Social Media & Advising and
Mentoring
3. Social Media & Public Relations
4. Social Media & Alumni Relations
18. How do we make
sense out of this?!
• Developments are in flux, dynamic
• Many applications, technologies, media
• Convergence, shifts, shrinking media
• Users are relatively young
• Users are potentially fickle the IT and applications are not proprietary
• Social networking sites keep growing
• Bloggers more powerful and influential than established media (e.g., Newsweek)
• The Long Tail is relentlessly at work
21. Reaching
Customers via
Web 2.0
Tapping into Customers’ Online Chatter
Digital agency VML tries to help clients visualize how their products or services are
being bandied about in Internet postings. In this hypothetical example, a client's own
site inside MySpace is represented by the sphere at the center. The other spheres
represent blogs or other sites that have links to it, as tracked by VML's Seer technology.
Bigger spheres are more influential.
29. Summary and Conclusion (1)
• When reflecting on these Web 2.0
developments and the issues addressed here,
this author believes that what we observe is
not the emergence of a new theory or
fundamental concept within a theory, but it
may well be described as a shift in how we
view the web
30. Summary and Conclusion (2)
• This paradigm shift forces us to take a new
look recognizing innovative opportunities and
challenges while it crosses a number of
dimensions, including our communication
patterns, the media, the Web, organizations,
economics, society and culture
31. Summary and Conclusion (3)
• Within these developments we can recognize
four broad trends for the future of social
networking, social media and Web 2.0 (Wigand,
2010; Gartner, 2010, CIO Zone, 2010, and others)
1. The role of e-mail – Who needs e-mail?
2. Most social media are likely to fail, at least initially
3. The role and influence of the smart phone
4. Recognizing social networking and social media as
an untapped resource of insight
32. Summary and Conclusion (4)
• The role of e-mail – Who needs e-mail?
– There are some indications that the role of e-mail
as the primary vehicle for interpersonal
communication will be replaced in time by social
networking services
– Gartner (2010) predicts that by 2014 20 percent
of business users will replace e-mail in this way
33. Summary and Conclusion (5)
• Most social media are likely to fail, at least
initially
– Information technology (IT) organizations have
provided technology platforms in the past for such
applications as e-mail, instant messaging, and
Web conferencing rather than attempting to
deliver a social solution
– Gartner (2010) predicts over 70 percent failure
rate in IT-driven social media initiatives
34. Summary and Conclusion (6)
• The role and influence of the smart phone
– Three billion phones world-wide are mainly used
for the purpose of providing communication and
collaboration (Gartner, 2010; CIO Zone, 2010)
– Gartner (2010) states, “As more and more
organizations consider replacing desk phones with
cell phones, they may wish to anchor their
collaboration tools also on the cell phone.”
35. Summary and Conclusion (7)
• Recognizing social networking and social
media as an untapped resource of insight
– Traditional social network analysis using surveys
may yield inaccurate data as participants in those
networks may be reluctant to provide such
information
– When automated tools are used, users may resent
knowing that some software is indeed analyzing
their behavior (Wigand, 2010; Gartner, 2010)
36. Summary and Conclusion (8)
• These advances imply that those who choose
to participate and help shape the Internet,
have no choice but to keep in step with these
developments
• The challenges for universities and students
will be to blend, merge and consolidate these
developments into an integrated and
comprehensive concept such that students
and alumni enjoy a best possible experience