The document discusses how new communication technologies can help overcome the collective action problem by enabling conditional commitments for group participation, as shown through examples like Groupon, Kickstarter, and PledgeBank. It highlights two types of collective organization and emphasizes the importance of offline coordination to achieve critical mass before leveraging online promotion. The results from recent collective actions, such as rent and tax strikes, illustrate the effectiveness of this hybrid model in mobilizing individuals for collective action.

1. Groupon, Kickstarter,
Pledgebank: when does
conditional commitment work?
Roger Hallam
Culture, Media, and Creative
Industries, Kings College London.
Radical Think Tank (UK).

2. The Collective Action Problem
• In political science (Olson 1965) this problem
is formulated as follows:
There are situations where it is in the collective
interest of a group of individuals to act
together to acquire a collective good. But is
not in the interest of an individual to act on
their own. Therefore no one acts and so the
collective good is not acquired
So latent groups “suffer in silence” (p134).

3. The Basic thesis: Conditional
Commitment Works.
• The new communication technologies have
dramatically reduced the costs of
communication.
• This enables groups to overcome the
collective action problem by pre-organising
critical masses of participation in collective
activity.
• This can “revolutionise democracy” as much
as majority vote elections!

4. Two types of collective organisation
• Type 1 (T1). Individuals act without knowing
how many others will act with them
• Type 2 (T2). Individuals know that a set
number of other individuals will act if they act
as well.
Eg T1 = wild cat strikes. T2 = majority vote
ballots of labour union strikes.

5. Three communications with T2
• The setting of the TARGET for the collective
action to go ahead
• The giving of conditional commitments to take
part in the action if the target is reached
• If and when the target is reached people
giving the conditional commitment are
informed and the collective action goes ahead
ICTs make this easy, quick and cheap.

6. Groupon
• Originally “The Point” – T2 conditional
commitment organising website
• Change from social/political to economic with
Groupon: 2 pizzas for 1 if go to the restaurant at
off peak time. Target for go ahead: 20 people.
• “Fastest grown company in the history of
capitalism” (Forbes). In three years worth $30
billion with 180 million users.
“They have cracked the code” Schultz.
The code is T2

7. Andrew Mason…

8. Kickstarter
• T2 fundraising design for cultural/artistic
collective projects.
• Put up project; target figure; conditional
commitments; if and when target hit project goes
ahead.
• Within four years raises $850 million from 5
million people for 50,000 projects.
“the most democratic way art has ever been made”
Heleker 2013

9. Pledgebank
• Set up in 2005
• Slogan “ I will do it but only if you help me do
it”
• Proposals: personal, charitable or political
• 1,300 proposals in UK: 15,000 Internationally
Aim to “Revolutionise Democracy”
Irving 2012

10. The tipping point
for Pledgebank0
.005
.01
.015
.02
Density
0 20 40 60 80 100
% Target
kernel = epanechnikov, bandwidth = 6.7307
Unsuccessful Pledges

11. Proposed group typology
• Altruists – will do it anyway
• Moderate rationalists – will conditionally
commit to all collective actions they will
benefit from
• Reflexive observers – react to information
effects, what others are doing

12. Collective action S curve
(Schelling 1985)
Lower Equilibrium – Point A
Tipping Point – Point B
Upper Equilibrium – Point C
A
B
C

13. So why doesn’t it happen?
• Noise of the internet – getting attention
• “Cultural lag” lack of social information –
people don’t use it because people don’t use
it
• Therefore subject to its own collective action
problem.

14. 2016 UCL Rent Strike: Design
• Canvass student tenants: “would you be
prepared to not pay your rent if 1000 other
students did the same?”
• Focus on one hall: “ for this strike to go ahead
there needs to be a 100 tenants in this hall
committed to it – there are 60 now – can you
give a commitment as well?”
• In a randomised controlled trial commitment
to strike without CC was 49% - with CC 80%!

15. UCL Rent Strike: The Results
• 115 conditional commitments by the deadline –
it’s on! 150 in total following the deadline, out of
300 tenants. First pre planned rent strike in
London since the 1970s.
• Publicity goes viral online – top Guardian story –
35,000 shares
• Collective action passed tipping point – 700 more
tenants commit to strike – half on line, half from
off line canvassing. Happening this week!

16. 2016 UK national tax strike: Design
• In response to Panama Paper scandal
• Proposed Collective action: refuse to pay £50
of your tax bill.
• 5000 conditional commitments to go ahead
• All conditional commitments made on online
platform
• National promotion in the Press

17. UK national tax strike: Results
• After 1 week
• 1500 views of site/promotional video
• 25 people make a conditional commitment.
(its not going to get to critical mass of 1,500 –
i.e. 30%)

18. Hybrid model of conditional
commitment design for medium risk
political collective action
• Off line communication of collective action
target
• Off line/ on line collection of conditional
commitments – viable 30% critical mass.
• On line conformation that target has been
reached and collective action is going ahead.
• Goes viral on line due to social information/
demonstration effects

19. Conclusion
• Successful collective action requires kickstarting
conditional commitments off line FIRST.
• Then progressively supplementing it with online
promotion.
• … through progressive iterations, conditional
commitment becomes part of the new
“repertoire of contention” for the digital age.
(no more “suffering in silence”)

20. And a final word from Zeb
my research assistant…

21. Papers/References/Links
go to radicalthinktank.wordpress.com