The Virtual Classroom: Best Practices for Synchronous e-Learning Blaine MorrowFACC T&L Fall, 2010
Real-time Access to Peers, Instructors, ExpertsTools for Hands-on Application or ReactionGuided Connections to Primary ResourcesPrompt FeedbackTime on TaskInclusion of Diverse Learning Approaches/StylesSpontaneous EpiphaniesWhy Synchronous?
Using the Audio ToolBest Practices for Synchronous e-Learning
Use a Headset
Value Silence
The Most Important Content Delivery Method AvailableIncreases Social PresenceAccommodates Diverse Learning StylesReasons for Using Audio
Explain Visuals with Narration AloneDon’t Let Students Put Phones on HoldHave Students Raise Their Hands to SpeakTips for Using Audio
Audio Responses are TransientUse Audio Along with Other Options for CommunicationMany Students are Self-Conscious About AudioAudio Caveats
Using the Web CamBest Practices for Synchronous e-Learning
Use the Web Cam to Feel Connected
Don’t Use the Web Cam Throughout
Demonstrate with the Web Cam
Focus on Eye Contact: Look at the CameraEvery Moment on Camera Matters (especially the first ones)Position the Camera so You Can Also See the ScreenAuthentic Surroundings, Good Lighting & PropsDon’t Forget You’re On CameraTips for Using the Web Cam
Technical Requirements, BandwidthVideo Can Distract Cognitive ResourcesStudents Do Not Necessarily Learn More Deeply Because They Can See YouWeb Cam Caveats
Using the Chat ToolBest Practices for Synchronous e-Learning
Those Who Don’t Talk Will Chat
Seed the Chat Room
Monitor Chat Comments
Engage Students with Chat
1 2 3: Put it in Your Chat Box!
Chat is Best When You Want All Students to Respond“Shy” Students Are More Likely to Interact via ChatNon-Threatening Way for Students to Ask QuestionsGood Brainstorming ToolAlso good for Student-Student InteractionAlways Keep an Eye on the Chat AreaTips for Using Chat
Limited Screen Real EstateUse Crowd Control for Large ClassesSpontaneity Does Not Create Clear ProseSet Ground RulesChat Caveats
Using ArchivesBest Practices for Synchronous e-Learning
Watch Your Own Archives
Use Archives to Extend Class Time
Make Your Archives Useful
Use a Secret Word
Use it as an Option to Attending a Live Class and as a Chance to Review for Better UnderstandingGreat Tool for Improving Your SkillsInexpensive (free) Lecture CaptureTips for Using Archives
Tell Students They are Being RecordedIf Attendance Lags, You’ll Have Less InteractionArchive Caveats
Keeping Students EngagedBest Practices for Synchronous e-Learning
Set the Tone
Circulate Among Students
Acknowledge Students’ Presence
Keep Things Moving
Miscellaneous Best PracticesBest Practices for Synchronous e-Learning
Respect Deadlines
Disaster Recovery
Crashes and Recoveries
Let Students Help with Recovery
Know What Privileges to Give
Give Moderator Privilege - Sparingly
Use More Than One Computer
Audio: Use a Headset, Value SilenceWeb Cam: Use It, But Not a LotChat: Seed It, Monitor It, Use it for EveryoneArchives: Watch Yourself, Extend Class Time, Make Them Useful, Use a Secret WordInteraction: Set Tone, Circulate, Acknowledge Students, Keep Things MovingRespect Time, Call Confer for Help, Give Control Away Carefully, Use Two ComputersSummary

Best practices for synchronous instruction