The document summarizes the growth of enterprise architecture at BCIT over the past year. Key accomplishments include establishing governance boards to review projects and changes, developing models to align IT with institutional strategy and goals, and socializing the value of enterprise architecture across the institution. Looking ahead, the architecture team aims to further optimize processes, continue integrating architecture activities into planning and decision making, and evolve their methodology in partnership with stakeholders.
The document discusses Oracle's enterprise architecture approach and services. It provides an overview of Oracle's enterprise architecture framework and reference architectures. It also highlights two customer case studies where Oracle helped customers transform their architecture and move to shared services and cloud computing models.
The document outlines an enterprise architecture workshop agenda that will cover topics such as EA standards, reference architectures, development methodologies, content models, business, application, data, and technical architectures. It will also discuss modeling techniques including UML, architecture frameworks like TOGAF and Zachman, and specific modeling languages and tools like BPMN, data flow diagrams, and Mind Mapping. The workshop will additionally cover best practices for EA project management, modeling, requirements management, and model-driven architecture transformations. The participant profile outlines experience requirements, and the author's profile provides details of the presenter's qualifications and background.
Higher Education and the Future DevOps WorkforceCharles Betz
Current IT-related curricula, higher education, Agile, and DevOps. Launch of report, "Renewing the IT Curriculum: Responding to Agile, DevOps, and Digital Transformation"
Transnet is the largest and most crucial part of the freight logistics chain that delivers goods to each and every South African. Every day Transnet delivers thousands of tons of goods around South Africa, through its pipelines and both to and from its ports. It moves that cargo on to ships for export while it unloads goods from overseas.
In this presentation, Kevin Govender, Group Chief Enterprise Architect at Transnet, in Johannesburg, South Africa, shares the approach that Transnet uses to create business value through an ARIS based Enterprise Architecture Solution. Kevin shares that creating value through Enterprise Architecture involves planning and monitoring the performance of IT support of the business, throughout its entire lifecycle – ensuring that business strategy and demands are completely understood, prioritized and executed on and that the costs, quality and risks to IT support are known and considered during decision making.
This presentation was a keynote address at Software AG's 2014 Innovation Forum, held in Johannesburg, South Africa.
Enterprise Architecture - The Linchpin between Corporate Governance & IT Gove...Real IRM
This document discusses the relationship between corporate governance, IT governance, and enterprise architecture. It provides an overview of frameworks like King III, COBIT 5, and TOGAF 9 and how they relate to each other. Enterprise architecture is positioned as the link between corporate governance and IT governance and how developing a strong enterprise architecture practice can provide competitive advantages for organizations.
IT4IT real life examples & myths and rumors dispelledTony Price
The document discusses myths and rumors about IT4IT and provides examples of how IT4IT can be applied in real-world situations. Some myths addressed include that IT4IT will replace other frameworks like ITIL and COBIT. The document advocates applying the IT4IT reference architecture and value chain perspective to help integrate existing IT management standards and break down silos across different parts of the IT organization.
This is an extension on a presentation provided to the Unicom #DevOps North event in February 2017. It discusses the Challenges facing the transformation to Digital Business today and how that can be assisted by Starting with Why, thinking Agile, Breaking down delivery by value, Using the #IT4IT open standard and third parties
In November, IT4IT(TM) 2.0 was released to the IT industry. In this webinar, Michael Fulton, President, CC&C Americas and member of Open Group IT4IT Forum Steering Committee, will share his perspective on IT4IT and what it means to the IT industry and how you as an individual can take advantage of it within your career
The document discusses Oracle's enterprise architecture approach and services. It provides an overview of Oracle's enterprise architecture framework and reference architectures. It also highlights two customer case studies where Oracle helped customers transform their architecture and move to shared services and cloud computing models.
The document outlines an enterprise architecture workshop agenda that will cover topics such as EA standards, reference architectures, development methodologies, content models, business, application, data, and technical architectures. It will also discuss modeling techniques including UML, architecture frameworks like TOGAF and Zachman, and specific modeling languages and tools like BPMN, data flow diagrams, and Mind Mapping. The workshop will additionally cover best practices for EA project management, modeling, requirements management, and model-driven architecture transformations. The participant profile outlines experience requirements, and the author's profile provides details of the presenter's qualifications and background.
Higher Education and the Future DevOps WorkforceCharles Betz
Current IT-related curricula, higher education, Agile, and DevOps. Launch of report, "Renewing the IT Curriculum: Responding to Agile, DevOps, and Digital Transformation"
Transnet is the largest and most crucial part of the freight logistics chain that delivers goods to each and every South African. Every day Transnet delivers thousands of tons of goods around South Africa, through its pipelines and both to and from its ports. It moves that cargo on to ships for export while it unloads goods from overseas.
In this presentation, Kevin Govender, Group Chief Enterprise Architect at Transnet, in Johannesburg, South Africa, shares the approach that Transnet uses to create business value through an ARIS based Enterprise Architecture Solution. Kevin shares that creating value through Enterprise Architecture involves planning and monitoring the performance of IT support of the business, throughout its entire lifecycle – ensuring that business strategy and demands are completely understood, prioritized and executed on and that the costs, quality and risks to IT support are known and considered during decision making.
This presentation was a keynote address at Software AG's 2014 Innovation Forum, held in Johannesburg, South Africa.
Enterprise Architecture - The Linchpin between Corporate Governance & IT Gove...Real IRM
This document discusses the relationship between corporate governance, IT governance, and enterprise architecture. It provides an overview of frameworks like King III, COBIT 5, and TOGAF 9 and how they relate to each other. Enterprise architecture is positioned as the link between corporate governance and IT governance and how developing a strong enterprise architecture practice can provide competitive advantages for organizations.
IT4IT real life examples & myths and rumors dispelledTony Price
The document discusses myths and rumors about IT4IT and provides examples of how IT4IT can be applied in real-world situations. Some myths addressed include that IT4IT will replace other frameworks like ITIL and COBIT. The document advocates applying the IT4IT reference architecture and value chain perspective to help integrate existing IT management standards and break down silos across different parts of the IT organization.
This is an extension on a presentation provided to the Unicom #DevOps North event in February 2017. It discusses the Challenges facing the transformation to Digital Business today and how that can be assisted by Starting with Why, thinking Agile, Breaking down delivery by value, Using the #IT4IT open standard and third parties
In November, IT4IT(TM) 2.0 was released to the IT industry. In this webinar, Michael Fulton, President, CC&C Americas and member of Open Group IT4IT Forum Steering Committee, will share his perspective on IT4IT and what it means to the IT industry and how you as an individual can take advantage of it within your career
The event had a choice of several relevant workshops ITIL & Service Delivery based. Typically each session was hosted by two expert IT Practitioners and with a class size of no more than 10 delegates for Workshops and 20 delegates for Master Classes. The class size was designed to allow engagement with both the experts and other delegates.
This webinar features two IT4IT™ experts: Jim Hietala, VP Business Development at The Open Group and Michael Fulton, President Americas Division of CC and C Solutions, co-chair IT4IT Adoption Workgroup and Lead Author ITpreneurs IT4IT courseware.
Training and consulting providers looking to help your clients improve IT efficiency will enjoy this webinar. You will:
-Gain insight on how IT4IT serves the digital enterprise
-Discover its relation with Cloud, Agile, and DevOps
-Learn how it complements TOGAF®, Archimate® and ITIL®
-Find out what the training opportunities are for IT4IT
The Open Group IT4IT Reference Architecture provides prescriptive guidance on how to design, procure and implement the functionality needed to run IT. The training content of IT4IT will be available for licensing in the ITpreneurs courseware soon.
Architecting Next Generatio IT Operating Models Using IT4IT and SFIASukumar Daniel
The document summarizes an architecture initiative undertaken by Action Research Foundation to transform an organization's IT operating model. The initiative involved applying TOGAF and IT4IT frameworks to architect the next generation service provider organization. Key aspects included establishing an architecture capability, governance processes, and iteratively developing visions and architectures. The delivered solution established function and people management services to improve alignment and establish an innovation ecosystem needed for the target operating model of a customization studio.
This document provides an overview of an IT4IT presentation by Tony Price and John McDermott from Hewlett Packard Enterprise. The presentation introduces IT4IT, an open standard for managing the business of IT developed by The Open Group. IT4IT addresses the need for an industry-agnostic reference architecture for managing the IT value chain. The presentation describes the benefits of IT4IT and how Hewlett Packard Enterprise supports IT4IT through products, services and certification programs.
Tony Price and Craig Alexander from HPE Software Services will present on transforming IT through an IT4IT framework. They will discuss how consumer demands are rapidly changing and requiring IT to be better, faster, cheaper and safer. They will also cover how the reference architecture of IT4IT can be used to transform IT and view it through the lens of an IT value chain. The IT4IT standard provides a model for the structure, information, and functions of IT.
The document discusses how the old rules of enterprise architecture are becoming irrelevant and new rules are needed. It argues that the rise of unbusiness has challenged traditional IT cycles and strategies. The new rules that should be followed are to focus on what really matters, externalize non-core functions, and reduce the cost of planning.
The document describes HP's IT Management Performance Suite (ITPS), which provides solutions for managing IT through an integrated suite of products. It discusses key areas of IT that the suite addresses, including strategy/planning, application lifecycle management, operations/cloud management, security/risk management, and data/information management. The suite aims to help customers optimize their IT value chain and improve performance across the strategy to portfolio, requirement to deploy, and request to fulfill processes.
Enterprise architecture (EA) defines an organization's current and desired future state in terms of business processes, information systems, and technologies. EA aims to align IT with business goals and provide a roadmap for transitioning from the current to future state. Common EA frameworks include Zachman Framework and TOGAF, which provide categories and processes for documenting EA artifacts like business processes, applications, data, and infrastructure. Implementing EA allows organizations to better align IT with business strategy, reduce redundancies, reuse solutions, and make more informed decisions.
Frameworks to drive value from your investment in Information TechnologyJohn Halliday
This PDF presentation aims to assist the C-Suite (CEO, CIO, CRO, CSO), Board Members and Audit and Risk Committees to be aware of good IT governance frameworks and references and thereby have Value conversations with IT professionals (and assist IT professionals to drive, and prepare for these conversations). It will cover a wide range of frameworks and references. Enjoy!
An overview of The Open Group IT4IT Reference Architecture. It is a vendor and product-agnostic value chain-based operating model for managing the business of IT. While providing guidance on the design, procurement and implementation of the functionality needed to run IT, it also enables the systematic tracking of the state of IT services across the service life-cycle using four value streams - Strategy to Portfolio, Request to Fulfill, Requirement to Deploy, and Detect to Correct.
Download presentation from http://opengroup.co.za/presentations
Next Generation IT Operating Models and IT4ITSukumar Daniel
The document discusses the need for IT departments to transform from traditional technology silo models to next-generation service-oriented operating models in order to keep up with innovations in technology and business. It introduces the IT4IT reference architecture as a valuable tool that defines the functional components and data objects of an IT value chain. The architecture can help organizations develop roadmaps to transition from siloed to integrated, service-focused IT operations that better support business goals.
This document discusses using the IT4IT framework to deliver business value and improve communication between IT and business stakeholders. It provides examples of how several global companies have used IT4IT to identify business pain points, optimize value streams, and deliver regular value improvements. The presentation argues that focusing on business value rather than technical architecture helps IT better meet the needs of different generations and improves relationships with the business.
My objective with this presentation is to introduce the key frameworks and standards that provide practical guidance when tackling an EA project or implementing an EA capability.
There is currently not a universality accepted definition of EA and therefore it is important to but context to the presentation, so before we start discussing standards and frameworks that address the challenges, I want to take a minute to state my definition of Enterprise Architecture.
The document provides an overview of the IT4IT reference architecture, which defines end-to-end integrated value streams for IT operations. It describes the five main value streams - Strategy to Portfolio, Requirement to Deploy, Request to Fulfill, Detect to Correct, and their associated phases and activities. It also maps HPE software products to the components of the reference architecture.
The IT4IT framework provides a prescriptive reference architecture for managing the business of IT. It seeks to address challenges such as a lack of cooperation across IT, insufficient tool integration, and an inability to gain insight. The IT4IT reference architecture defines the functional, service, and information models needed to manage IT through four value streams that map to the IT value chain. It aims to help organizations accelerate outcomes, increase availability and savings, and reduce budget overruns and time to release. The framework is an open standard developed by The Open Group to help IT functions better support digital transformation and changing consumer demands.
The document discusses the digital operating model at different scales from a startup to an enterprise. It covers:
1) The operating model elements of people, process, and technology needed at different scales from a founder to teams to a team of teams to an enterprise.
2) How the needs change with scale from a minimum viable product focus to infrastructure as code to continuous delivery of applications.
3) The cultural and organizational shifts required to scale from control to self-organization and from hierarchy to networks of cross-functional teams.
Running the Business of IT on ServiceNow using IT4ITcccamericas
CC&C Solutions is an IT consulting firm focused on enterprise architecture and IT capability. Their mission is to help organizations and the IT industry. Michael Fulton presented on using ServiceNow to run the business of IT based on the IT4IT reference architecture. IT4IT provides a vendor-neutral framework for managing the entire IT value chain from strategy to operations. It addresses issues like lack of integration and insight. Originally developed by a consortium including Shell and HP, IT4IT is now supported by many large companies, vendors and consultants.
IT4IT: Realize a Digital Strategy with ServiceNowZenoss
- The document discusses how ServiceNow's platform can help organizations realize a digital strategy by implementing IT4IT, an open standard for digital transformation.
- It provides an overview of the speaker's background and experience in IT management.
- The presentation covers how ServiceNow supports all areas of IT4IT, including strategy to portfolio, requirement to deploy, request to fulfill, and detect to correct workflows. It also discusses ServiceNow's integration with Zenoss for IT monitoring.
The document discusses the evolution of IT management over time. It covers several frameworks and standards that have helped to standardize and improve IT management, including:
- ITIL (Information Technology Infrastructure Library), introduced in 1980, which provides best practices for IT service management.
- Enterprise architecture frameworks, developed in the 1980s, which help align business and IT strategies through architectural models and views.
- COBIT (Control Objectives for Information and Related Technologies), introduced in 1996, which provides a framework for the governance and management of enterprise IT.
- Process automation, which aims to streamline and optimize business processes through the use of technologies like BPMN, BPEL and XPDL to model
What is the Value of Mature Enterprise Architecture TOGAFxavblai
This document summarizes the key points made by Judith Jones, CEO of Architecting the Enterprise, in her presentation at the Telelogic Conference on November 4th 2008 about the value of mature enterprise architecture. She discusses how enterprise architecture exists within every organization and affects its efficiency and effectiveness. It is not optional. She outlines TOGAF as the industry standard architecture framework and how it provides best practices and professionalism. Mature enterprise architecture helps organizations get work done quicker, reduce risks, and lower running costs, demonstrating its business value.
The event had a choice of several relevant workshops ITIL & Service Delivery based. Typically each session was hosted by two expert IT Practitioners and with a class size of no more than 10 delegates for Workshops and 20 delegates for Master Classes. The class size was designed to allow engagement with both the experts and other delegates.
This webinar features two IT4IT™ experts: Jim Hietala, VP Business Development at The Open Group and Michael Fulton, President Americas Division of CC and C Solutions, co-chair IT4IT Adoption Workgroup and Lead Author ITpreneurs IT4IT courseware.
Training and consulting providers looking to help your clients improve IT efficiency will enjoy this webinar. You will:
-Gain insight on how IT4IT serves the digital enterprise
-Discover its relation with Cloud, Agile, and DevOps
-Learn how it complements TOGAF®, Archimate® and ITIL®
-Find out what the training opportunities are for IT4IT
The Open Group IT4IT Reference Architecture provides prescriptive guidance on how to design, procure and implement the functionality needed to run IT. The training content of IT4IT will be available for licensing in the ITpreneurs courseware soon.
Architecting Next Generatio IT Operating Models Using IT4IT and SFIASukumar Daniel
The document summarizes an architecture initiative undertaken by Action Research Foundation to transform an organization's IT operating model. The initiative involved applying TOGAF and IT4IT frameworks to architect the next generation service provider organization. Key aspects included establishing an architecture capability, governance processes, and iteratively developing visions and architectures. The delivered solution established function and people management services to improve alignment and establish an innovation ecosystem needed for the target operating model of a customization studio.
This document provides an overview of an IT4IT presentation by Tony Price and John McDermott from Hewlett Packard Enterprise. The presentation introduces IT4IT, an open standard for managing the business of IT developed by The Open Group. IT4IT addresses the need for an industry-agnostic reference architecture for managing the IT value chain. The presentation describes the benefits of IT4IT and how Hewlett Packard Enterprise supports IT4IT through products, services and certification programs.
Tony Price and Craig Alexander from HPE Software Services will present on transforming IT through an IT4IT framework. They will discuss how consumer demands are rapidly changing and requiring IT to be better, faster, cheaper and safer. They will also cover how the reference architecture of IT4IT can be used to transform IT and view it through the lens of an IT value chain. The IT4IT standard provides a model for the structure, information, and functions of IT.
The document discusses how the old rules of enterprise architecture are becoming irrelevant and new rules are needed. It argues that the rise of unbusiness has challenged traditional IT cycles and strategies. The new rules that should be followed are to focus on what really matters, externalize non-core functions, and reduce the cost of planning.
The document describes HP's IT Management Performance Suite (ITPS), which provides solutions for managing IT through an integrated suite of products. It discusses key areas of IT that the suite addresses, including strategy/planning, application lifecycle management, operations/cloud management, security/risk management, and data/information management. The suite aims to help customers optimize their IT value chain and improve performance across the strategy to portfolio, requirement to deploy, and request to fulfill processes.
Enterprise architecture (EA) defines an organization's current and desired future state in terms of business processes, information systems, and technologies. EA aims to align IT with business goals and provide a roadmap for transitioning from the current to future state. Common EA frameworks include Zachman Framework and TOGAF, which provide categories and processes for documenting EA artifacts like business processes, applications, data, and infrastructure. Implementing EA allows organizations to better align IT with business strategy, reduce redundancies, reuse solutions, and make more informed decisions.
Frameworks to drive value from your investment in Information TechnologyJohn Halliday
This PDF presentation aims to assist the C-Suite (CEO, CIO, CRO, CSO), Board Members and Audit and Risk Committees to be aware of good IT governance frameworks and references and thereby have Value conversations with IT professionals (and assist IT professionals to drive, and prepare for these conversations). It will cover a wide range of frameworks and references. Enjoy!
An overview of The Open Group IT4IT Reference Architecture. It is a vendor and product-agnostic value chain-based operating model for managing the business of IT. While providing guidance on the design, procurement and implementation of the functionality needed to run IT, it also enables the systematic tracking of the state of IT services across the service life-cycle using four value streams - Strategy to Portfolio, Request to Fulfill, Requirement to Deploy, and Detect to Correct.
Download presentation from http://opengroup.co.za/presentations
Next Generation IT Operating Models and IT4ITSukumar Daniel
The document discusses the need for IT departments to transform from traditional technology silo models to next-generation service-oriented operating models in order to keep up with innovations in technology and business. It introduces the IT4IT reference architecture as a valuable tool that defines the functional components and data objects of an IT value chain. The architecture can help organizations develop roadmaps to transition from siloed to integrated, service-focused IT operations that better support business goals.
This document discusses using the IT4IT framework to deliver business value and improve communication between IT and business stakeholders. It provides examples of how several global companies have used IT4IT to identify business pain points, optimize value streams, and deliver regular value improvements. The presentation argues that focusing on business value rather than technical architecture helps IT better meet the needs of different generations and improves relationships with the business.
My objective with this presentation is to introduce the key frameworks and standards that provide practical guidance when tackling an EA project or implementing an EA capability.
There is currently not a universality accepted definition of EA and therefore it is important to but context to the presentation, so before we start discussing standards and frameworks that address the challenges, I want to take a minute to state my definition of Enterprise Architecture.
The document provides an overview of the IT4IT reference architecture, which defines end-to-end integrated value streams for IT operations. It describes the five main value streams - Strategy to Portfolio, Requirement to Deploy, Request to Fulfill, Detect to Correct, and their associated phases and activities. It also maps HPE software products to the components of the reference architecture.
The IT4IT framework provides a prescriptive reference architecture for managing the business of IT. It seeks to address challenges such as a lack of cooperation across IT, insufficient tool integration, and an inability to gain insight. The IT4IT reference architecture defines the functional, service, and information models needed to manage IT through four value streams that map to the IT value chain. It aims to help organizations accelerate outcomes, increase availability and savings, and reduce budget overruns and time to release. The framework is an open standard developed by The Open Group to help IT functions better support digital transformation and changing consumer demands.
The document discusses the digital operating model at different scales from a startup to an enterprise. It covers:
1) The operating model elements of people, process, and technology needed at different scales from a founder to teams to a team of teams to an enterprise.
2) How the needs change with scale from a minimum viable product focus to infrastructure as code to continuous delivery of applications.
3) The cultural and organizational shifts required to scale from control to self-organization and from hierarchy to networks of cross-functional teams.
Running the Business of IT on ServiceNow using IT4ITcccamericas
CC&C Solutions is an IT consulting firm focused on enterprise architecture and IT capability. Their mission is to help organizations and the IT industry. Michael Fulton presented on using ServiceNow to run the business of IT based on the IT4IT reference architecture. IT4IT provides a vendor-neutral framework for managing the entire IT value chain from strategy to operations. It addresses issues like lack of integration and insight. Originally developed by a consortium including Shell and HP, IT4IT is now supported by many large companies, vendors and consultants.
IT4IT: Realize a Digital Strategy with ServiceNowZenoss
- The document discusses how ServiceNow's platform can help organizations realize a digital strategy by implementing IT4IT, an open standard for digital transformation.
- It provides an overview of the speaker's background and experience in IT management.
- The presentation covers how ServiceNow supports all areas of IT4IT, including strategy to portfolio, requirement to deploy, request to fulfill, and detect to correct workflows. It also discusses ServiceNow's integration with Zenoss for IT monitoring.
The document discusses the evolution of IT management over time. It covers several frameworks and standards that have helped to standardize and improve IT management, including:
- ITIL (Information Technology Infrastructure Library), introduced in 1980, which provides best practices for IT service management.
- Enterprise architecture frameworks, developed in the 1980s, which help align business and IT strategies through architectural models and views.
- COBIT (Control Objectives for Information and Related Technologies), introduced in 1996, which provides a framework for the governance and management of enterprise IT.
- Process automation, which aims to streamline and optimize business processes through the use of technologies like BPMN, BPEL and XPDL to model
What is the Value of Mature Enterprise Architecture TOGAFxavblai
This document summarizes the key points made by Judith Jones, CEO of Architecting the Enterprise, in her presentation at the Telelogic Conference on November 4th 2008 about the value of mature enterprise architecture. She discusses how enterprise architecture exists within every organization and affects its efficiency and effectiveness. It is not optional. She outlines TOGAF as the industry standard architecture framework and how it provides best practices and professionalism. Mature enterprise architecture helps organizations get work done quicker, reduce risks, and lower running costs, demonstrating its business value.
Cisco Systems Case Study: The Architecture Review Process Improving the IT P...Susan Bouchard
Cisco Systems uses an Architecture Review Process (ARP) to evaluate and improve IT investments. The goal is to reduce duplication, increase productivity and deliver value. Key aspects of the ARP include engaging the Partner Architecture Team early in projects to provide technical expertise throughout the lifecycle. Documentation of architecture decisions is improved by providing a common format. Metrics are used to measure impacts such as redundancy eliminated and standards leveraged. Challenges include resource commitment, documentation quality and technology evolution. The action plan focuses on engagement, documentation, metrics and adoption.
Ever struggled with the question of, What is the Value of Enterprise Architecture? In this webinar, Michael Fulton, experienced architect and President, CC&C Americas will share his perspective on EA and the value it provides to the CIO, to IT and to the business.
We will cover the benefits associated with:
• new Business Capabilities
• Cost Savings
• Risk Reduction
Key Take-aways:
• What are the elements of value delivered by IT?
• How does EA & IT Architecture deliver value to the organization?
• Why should you consider implementing an Enterprise Architecture program at your company?
IT Management Introduction pdf to BLZ (1).pptxRakesh Nair
The document provides an overview of IT management challenges and frameworks. It discusses (1) ITIL which is a best practice framework for IT service management, (2) Enterprise Architecture which helps define and develop technology capabilities to achieve business strategies, and (3) COBIT which provides a comprehensive framework for governance and management of enterprise IT. These standards and frameworks were developed to help organizations address the increasing complexity of IT and enable business transformation through technology.
The success of any transformation efforts depending on the best practices followed over the transformation and beyond. Enterprise Architecture practice helps to execute the transformation efforts seamlessly. This presentation discover more details.
The document provides an overview of Cisco's IT organization and strategies over time:
- Cisco's IT organization evolved from being seen as a cost center in the 1990s to becoming a strategic partner aligned with business goals by the 2000s.
- Cisco developed frameworks to prioritize "core" IT functions that contribute directly to competitive advantage versus "context" functions. It uses outsourcing strategically for context functions.
- Cisco's IT portfolio management process focuses on ensuring investments maximize business value and deliver the right capabilities in sequence. Metrics and governance models emphasize business alignment.
Modern IT Service Management Transformation - ITIL IndonesiaEryk Budi Pratama
Presented at Online ITIL Indonesia Webinar #5.
Content:
> Setting up the context
> Understanding holistic IT Management point of view
> IT Service Management Transformation
> Key Performance Indicator (KPI)
> IT Service Catalogue
> IT Sourcing
> Agile Incident Management
This document provides an overview of various business intelligence solutions including performance management tools, reporting and analysis tools, ETL tools, BI platforms, and BI/DW consulting services such as data modeling, ETL development, reporting services, analysis services, and BI/DW support and maintenance. It also discusses key BI business drivers and value messages around productivity, empowering business users, ensuring data protection and quality, and providing business insights.
Many organizations engage in initiatives to develop elaborate reference architectures, patterns and governance processes in an attempt to optimize their enterprise. They put significant effort into the upfront guidance of development teams, and then find themselves challenged to understand how closely an architecture matches the approved approach after the projects complete. Organizations must take a new approach to this problem!
Gaining operational excellence through it optimization & eaKen Ng
This document discusses gaining operational excellence and agility through IT optimization and enterprise architecture. It outlines four principles of IT optimization: rationalization, standardization, modernization, and shared services/private cloud. An enterprise architecture approach following these principles can help cut costs and complexity by reducing redundancies, standardizing environments, and establishing shared services. The key is taking a holistic view of the entire IT architecture through an iterative enterprise architecture process.
It Governance Slides for MISA Ontario June 2009Ben Perry
The document discusses the importance of IT governance for organizations. It notes that firms with superior IT governance have 20% higher profits than those with poor governance. IT governance involves defining decision rights, policies, standards, and methods for prioritizing and measuring IT initiatives. The document outlines some common challenges organizations face with IT projects and governance. It emphasizes that effective IT governance requires engagement between IT and business stakeholders to establish principles, architectures, investment processes and accountability frameworks.
William Hull is an Information Technology executive with over 25 years of experience in strategic leadership roles. He has a strong track record of delivering business value through people, process, and technology optimization. Currently he is the Director of Network and Technology Engineering at Golub Corporation, where he manages teams and a multi-million dollar budget to drive organizational performance through projects, vendor management savings, and technology solutions. Previously he held senior leadership positions at Cameron International and Emerson Electric, transforming global infrastructure and consolidating systems.
As businesses increasingly adopt cloud, virtualization, and mobile technologies, they are grappling with a growing number of sophisticated IT security threats and risks. It has become imperative to strengthen IT governance and audit processes, to ensure the integrity of information systems. COBIT helps business and their IT managers achieve these, and build a powerful, integrated framework for IT governance, control and audit processes.
(ONLINE) ITIL Indonesia Community – Meetup “Modern IT Service Management Tran...ITIL Indonesia
- The document discusses how IT service management is transforming to better support modern ways of working like Agile, DevOps, and cloud-based models. It is repositioning to be more customer-centric and focus on automation, AI/ML, and delivering outcomes as a service.
- A holistic point of view of IT management is presented, covering aspects like organization, processes, technology, governance, and performance management. Multiple dimensions must be analyzed to understand how effective the current operating model is.
- An example IT governance structure with three levels is shown to balance IT demand and supply. The ideal IT organization model depends on factors like flexibility, synergies, and cost pressures.
- Key interactions between
Terrance Knecht has extensive experience leading IT organizations across multiple industries. He is currently consulting at ZS Associates working on a project for Amgen. Knecht advocates for using established frameworks like COBIT, ITIL, and PMBOK to bring structure and acceptance to IT processes and projects. These frameworks provide best practices for areas like governance, service management, and project management that can be evaluated for maturity.
The document provides a summary of Job Otieno Otian'ga's skills and experience in enterprise architecture. It outlines his vision to grow in business architecture and lists his skills in areas like enterprise architecture, business analysis, technical writing, and business process modeling. It also details his accomplishments in projects at Equity Bank and seminars attended. His experience includes roles as an enterprise architect - business architect at Equity Bank and as a technical writer/process analyst previously at the same company.
This document summarizes the experience and qualifications of an information technology consultant. The consultant has over 20 years of experience leading technology initiatives in various industries, including retail, healthcare, manufacturing, education, and financial services. They have a proven track record of successfully completing complex, multimillion dollar projects on time and within budget. Their services include infrastructure management, IT strategy, team building, and technology auditing.
This resume summarizes James Paul's experience as a project manager and IT professional with over 30 years of experience. He has successfully delivered numerous complex IT projects across several industries. He also has over 12 years of experience in coaching, training, and mentoring professionals. His technical skills include project management, IT infrastructure, and coaching certifications.
The document discusses the development of IT as a profession and the challenges faced in establishing it as such. It proposes using a model of a profession that includes elements like a code of ethics, standards of practice, body of knowledge, preparatory education, certification, and professional development. The IEEE is working to develop an Enterprise IT Body of Knowledge (ITBOK) to help address the challenges by providing a common framework and bringing together existing efforts, with input from various organizations. The goal is to better define IT job roles and career paths, establish competency standards, and gain recognition of IT professionals.
UAE Higher Education CIO Council Ankabut Users Meeting October 2013Leo de Sousa
The document summarizes an agenda and meeting for the UAE Higher Education CIO Council. The council aims to provide collaboration between higher education IT leaders in the UAE. The agenda includes an overview of the council, examples of past collaborations, and how to join. The council's purpose is to share challenges, ideas, best practices, and resources to advance IT in higher education. Membership is open to higher education institutions in the UAE. The council meets every two months and collaborations have included projects on BYOD, high performance computing, and establishing an eduroam wireless network.
Create a roadmap for ea using capability maturity modelsLeo de Sousa
The document discusses using capability maturity models (CMM) to create a roadmap for enterprise architecture (EA). It describes the five levels of a CMM from initial to optimized. Benefits of using a CMM include describing EA maturity, creating an EA roadmap, and communicating with EA clients. The document provides an example of how one organization used an EA CMM as a roadmap and measurement tool to mature its EA methodology over time.
Canadian Red Cross Tainted Blood ScandalLeo de Sousa
The Canadian Red Cross Tainted Blood Scandal spanned decades and to this day, individuals, families, groups and the nation feel its deadly impacts. The Canadian national blood supply was contaminated with two infectious viruses, Hepatitis-C and HIV during the late 1970s, 1980s and the early 1990s. This was the worst tragedy in Canadian medical history with over 20,000 Canadians infected after receiving blood or blood factors to treat their illnesses or during surgery.
This paper describes the risks and impacts to be considered when planning a secure partner portal. Research organizations looking for efficiencies and cost savings seek to build trusted, collaborative relationships with other organizations. This approach introduces new IT security risks that do not exist in a closed business technology platform. As organizations choose to provide access to their internal systems, they need to consider how to manage risks from authentication, authorization and information security.
This paper describes the interaction between the IT Infrastructure Library (ITIL<sup>®</sup>) and IT Security Architecture (ITSA) within the overall context of Enterprise Architecture (EA). Enterprise Architecture provides a holistic approach to the integration and management of an organization’s strategy, business and technology.
This paper describes how a continuous improvement IT Security Governance process provides effective planning and decision making capabilities for a cybersecurity program. Governance can be thought of “doing the right things” while management is “doing things right”. IT Security Governance focuses on doing the right things to protect organizations and agencies.
This paper takes an enterprise architecture approach to describe the IT Security Architecture impacts of migrating from an employer supplied “use what you’re told” (UWYT) model to an employee purchased “bring your own device” (BYOD) model. More and more employees and executives demand the option to use their consumer IT devices to do their work. This blend of work and life, combined with flexible work hours also contributes to an atmosphere where people want to be able to work with the tools of their choice.
Motivating Strategic Practice Development Using CMMLeo de Sousa
This paper describes the use of a motivational information model (Capability Maturity Model - CMM) as an innovative way to help plan, mature, assess and motivate the creation of a process.
This paper explores an approach to build intrinsic motivation in High TechnologyWorkers which motivates them to work on their personal learning plans to earn rewards in their personal, educational and career objectives in a work environment governed by a Collective Bargaining Agreement.
Leaders, who are self-aware, create personal guiding principles and are flexible in their leadership approaches, will have success navigating any situation. There are a set of leadership traits, behaviors and styles that support flexible leadership. Leaders need to develop self-awareness. Understanding what their strengths and weaknesses are and how they react to different situations is the foundation for a flexible leadership style. Next, the leader needs to create their guiding principles defining who they are and how they work. Finally, leaders need to provide structure and flexibility in their organizations.
Ford and GM A Comparison of 2 Fortune 500 CompaniesLeo de Sousa
This document compares Ford Motor Company and General Motors Corporation. It summarizes that through strategic decisions, Ford was able to survive the 2008 economic crisis without government assistance, while GM had to file for bankruptcy and be bailed out by the US and Canadian governments. The document then provides an abstract and introduction to each company, followed by chapters discussing their strategic planning, organizational structure, finances, social responsibility, and innovation approaches. It analyzes why Ford was successful in navigating the crisis while GM was not based on differences in these areas.
This document outlines strategies an IT department implemented to address challenges from senior leadership. It consolidated fragmented IT services, established a single service desk, adopted a team-based support model, separated project and operational work, and instituted governance processes. These changes improved customer service, increased credibility, prioritized innovation, fostered a new culture, and created a more process-driven organization.
The document discusses BCIT's application architecture definition and portfolio. It describes the different types of applications including business, core, development, and system applications. It provides attributes for applications like name, type, servers, environments, owners, and technologies. Current and future preferred application platforms are outlined focusing on fewer platforms for benefits like lower costs, focused development, and agility.
The document discusses BCIT's previous issues with technology management and their new strategy.
BCIT lacked consistency in technology documentation, resulting in critical information only existing in experts' heads. Unplanned technology changes caused service disruptions. There was no overall architecture to support technology services.
BCIT's new strategy includes creating a technology matrix to document technologies and their lifecycles. They establish "technology watchers" to monitor vendor technologies and update the matrix. This provides visibility and planning around technology investments, support, and retirement.
Northern Engraving | Nameplate Manufacturing Process - 2024Northern Engraving
Manufacturing custom quality metal nameplates and badges involves several standard operations. Processes include sheet prep, lithography, screening, coating, punch press and inspection. All decoration is completed in the flat sheet with adhesive and tooling operations following. The possibilities for creating unique durable nameplates are endless. How will you create your brand identity? We can help!
The Microsoft 365 Migration Tutorial For Beginner.pptxoperationspcvita
This presentation will help you understand the power of Microsoft 365. However, we have mentioned every productivity app included in Office 365. Additionally, we have suggested the migration situation related to Office 365 and how we can help you.
You can also read: https://www.systoolsgroup.com/updates/office-365-tenant-to-tenant-migration-step-by-step-complete-guide/
zkStudyClub - LatticeFold: A Lattice-based Folding Scheme and its Application...Alex Pruden
Folding is a recent technique for building efficient recursive SNARKs. Several elegant folding protocols have been proposed, such as Nova, Supernova, Hypernova, Protostar, and others. However, all of them rely on an additively homomorphic commitment scheme based on discrete log, and are therefore not post-quantum secure. In this work we present LatticeFold, the first lattice-based folding protocol based on the Module SIS problem. This folding protocol naturally leads to an efficient recursive lattice-based SNARK and an efficient PCD scheme. LatticeFold supports folding low-degree relations, such as R1CS, as well as high-degree relations, such as CCS. The key challenge is to construct a secure folding protocol that works with the Ajtai commitment scheme. The difficulty, is ensuring that extracted witnesses are low norm through many rounds of folding. We present a novel technique using the sumcheck protocol to ensure that extracted witnesses are always low norm no matter how many rounds of folding are used. Our evaluation of the final proof system suggests that it is as performant as Hypernova, while providing post-quantum security.
Paper Link: https://eprint.iacr.org/2024/257
Taking AI to the Next Level in Manufacturing.pdfssuserfac0301
Read Taking AI to the Next Level in Manufacturing to gain insights on AI adoption in the manufacturing industry, such as:
1. How quickly AI is being implemented in manufacturing.
2. Which barriers stand in the way of AI adoption.
3. How data quality and governance form the backbone of AI.
4. Organizational processes and structures that may inhibit effective AI adoption.
6. Ideas and approaches to help build your organization's AI strategy.
Connector Corner: Seamlessly power UiPath Apps, GenAI with prebuilt connectorsDianaGray10
Join us to learn how UiPath Apps can directly and easily interact with prebuilt connectors via Integration Service--including Salesforce, ServiceNow, Open GenAI, and more.
The best part is you can achieve this without building a custom workflow! Say goodbye to the hassle of using separate automations to call APIs. By seamlessly integrating within App Studio, you can now easily streamline your workflow, while gaining direct access to our Connector Catalog of popular applications.
We’ll discuss and demo the benefits of UiPath Apps and connectors including:
Creating a compelling user experience for any software, without the limitations of APIs.
Accelerating the app creation process, saving time and effort
Enjoying high-performance CRUD (create, read, update, delete) operations, for
seamless data management.
Speakers:
Russell Alfeche, Technology Leader, RPA at qBotic and UiPath MVP
Charlie Greenberg, host
HCL Notes und Domino Lizenzkostenreduzierung in der Welt von DLAUpanagenda
Webinar Recording: https://www.panagenda.com/webinars/hcl-notes-und-domino-lizenzkostenreduzierung-in-der-welt-von-dlau/
DLAU und die Lizenzen nach dem CCB- und CCX-Modell sind für viele in der HCL-Community seit letztem Jahr ein heißes Thema. Als Notes- oder Domino-Kunde haben Sie vielleicht mit unerwartet hohen Benutzerzahlen und Lizenzgebühren zu kämpfen. Sie fragen sich vielleicht, wie diese neue Art der Lizenzierung funktioniert und welchen Nutzen sie Ihnen bringt. Vor allem wollen Sie sicherlich Ihr Budget einhalten und Kosten sparen, wo immer möglich. Das verstehen wir und wir möchten Ihnen dabei helfen!
Wir erklären Ihnen, wie Sie häufige Konfigurationsprobleme lösen können, die dazu führen können, dass mehr Benutzer gezählt werden als nötig, und wie Sie überflüssige oder ungenutzte Konten identifizieren und entfernen können, um Geld zu sparen. Es gibt auch einige Ansätze, die zu unnötigen Ausgaben führen können, z. B. wenn ein Personendokument anstelle eines Mail-Ins für geteilte Mailboxen verwendet wird. Wir zeigen Ihnen solche Fälle und deren Lösungen. Und natürlich erklären wir Ihnen das neue Lizenzmodell.
Nehmen Sie an diesem Webinar teil, bei dem HCL-Ambassador Marc Thomas und Gastredner Franz Walder Ihnen diese neue Welt näherbringen. Es vermittelt Ihnen die Tools und das Know-how, um den Überblick zu bewahren. Sie werden in der Lage sein, Ihre Kosten durch eine optimierte Domino-Konfiguration zu reduzieren und auch in Zukunft gering zu halten.
Diese Themen werden behandelt
- Reduzierung der Lizenzkosten durch Auffinden und Beheben von Fehlkonfigurationen und überflüssigen Konten
- Wie funktionieren CCB- und CCX-Lizenzen wirklich?
- Verstehen des DLAU-Tools und wie man es am besten nutzt
- Tipps für häufige Problembereiche, wie z. B. Team-Postfächer, Funktions-/Testbenutzer usw.
- Praxisbeispiele und Best Practices zum sofortigen Umsetzen
Skybuffer SAM4U tool for SAP license adoptionTatiana Kojar
Manage and optimize your license adoption and consumption with SAM4U, an SAP free customer software asset management tool.
SAM4U, an SAP complimentary software asset management tool for customers, delivers a detailed and well-structured overview of license inventory and usage with a user-friendly interface. We offer a hosted, cost-effective, and performance-optimized SAM4U setup in the Skybuffer Cloud environment. You retain ownership of the system and data, while we manage the ABAP 7.58 infrastructure, ensuring fixed Total Cost of Ownership (TCO) and exceptional services through the SAP Fiori interface.
What is an RPA CoE? Session 1 – CoE VisionDianaGray10
In the first session, we will review the organization's vision and how this has an impact on the COE Structure.
Topics covered:
• The role of a steering committee
• How do the organization’s priorities determine CoE Structure?
Speaker:
Chris Bolin, Senior Intelligent Automation Architect Anika Systems
"Choosing proper type of scaling", Olena SyrotaFwdays
Imagine an IoT processing system that is already quite mature and production-ready and for which client coverage is growing and scaling and performance aspects are life and death questions. The system has Redis, MongoDB, and stream processing based on ksqldb. In this talk, firstly, we will analyze scaling approaches and then select the proper ones for our system.
[OReilly Superstream] Occupy the Space: A grassroots guide to engineering (an...Jason Yip
The typical problem in product engineering is not bad strategy, so much as “no strategy”. This leads to confusion, lack of motivation, and incoherent action. The next time you look for a strategy and find an empty space, instead of waiting for it to be filled, I will show you how to fill it in yourself. If you’re wrong, it forces a correction. If you’re right, it helps create focus. I’ll share how I’ve approached this in the past, both what works and lessons for what didn’t work so well.
Essentials of Automations: Exploring Attributes & Automation ParametersSafe Software
Building automations in FME Flow can save time, money, and help businesses scale by eliminating data silos and providing data to stakeholders in real-time. One essential component to orchestrating complex automations is the use of attributes & automation parameters (both formerly known as “keys”). In fact, it’s unlikely you’ll ever build an Automation without using these components, but what exactly are they?
Attributes & automation parameters enable the automation author to pass data values from one automation component to the next. During this webinar, our FME Flow Specialists will cover leveraging the three types of these output attributes & parameters in FME Flow: Event, Custom, and Automation. As a bonus, they’ll also be making use of the Split-Merge Block functionality.
You’ll leave this webinar with a better understanding of how to maximize the potential of automations by making use of attributes & automation parameters, with the ultimate goal of setting your enterprise integration workflows up on autopilot.
Ivanti’s Patch Tuesday breakdown goes beyond patching your applications and brings you the intelligence and guidance needed to prioritize where to focus your attention first. Catch early analysis on our Ivanti blog, then join industry expert Chris Goettl for the Patch Tuesday Webinar Event. There we’ll do a deep dive into each of the bulletins and give guidance on the risks associated with the newly-identified vulnerabilities.
For the full video of this presentation, please visit: https://www.edge-ai-vision.com/2024/06/temporal-event-neural-networks-a-more-efficient-alternative-to-the-transformer-a-presentation-from-brainchip/
Chris Jones, Director of Product Management at BrainChip , presents the “Temporal Event Neural Networks: A More Efficient Alternative to the Transformer” tutorial at the May 2024 Embedded Vision Summit.
The expansion of AI services necessitates enhanced computational capabilities on edge devices. Temporal Event Neural Networks (TENNs), developed by BrainChip, represent a novel and highly efficient state-space network. TENNs demonstrate exceptional proficiency in handling multi-dimensional streaming data, facilitating advancements in object detection, action recognition, speech enhancement and language model/sequence generation. Through the utilization of polynomial-based continuous convolutions, TENNs streamline models, expedite training processes and significantly diminish memory requirements, achieving notable reductions of up to 50x in parameters and 5,000x in energy consumption compared to prevailing methodologies like transformers.
Integration with BrainChip’s Akida neuromorphic hardware IP further enhances TENNs’ capabilities, enabling the realization of highly capable, portable and passively cooled edge devices. This presentation delves into the technical innovations underlying TENNs, presents real-world benchmarks, and elucidates how this cutting-edge approach is positioned to revolutionize edge AI across diverse applications.
Digital Banking in the Cloud: How Citizens Bank Unlocked Their MainframePrecisely
Inconsistent user experience and siloed data, high costs, and changing customer expectations – Citizens Bank was experiencing these challenges while it was attempting to deliver a superior digital banking experience for its clients. Its core banking applications run on the mainframe and Citizens was using legacy utilities to get the critical mainframe data to feed customer-facing channels, like call centers, web, and mobile. Ultimately, this led to higher operating costs (MIPS), delayed response times, and longer time to market.
Ever-changing customer expectations demand more modern digital experiences, and the bank needed to find a solution that could provide real-time data to its customer channels with low latency and operating costs. Join this session to learn how Citizens is leveraging Precisely to replicate mainframe data to its customer channels and deliver on their “modern digital bank” experiences.
5th LF Energy Power Grid Model Meet-up SlidesDanBrown980551
5th Power Grid Model Meet-up
It is with great pleasure that we extend to you an invitation to the 5th Power Grid Model Meet-up, scheduled for 6th June 2024. This event will adopt a hybrid format, allowing participants to join us either through an online Mircosoft Teams session or in person at TU/e located at Den Dolech 2, Eindhoven, Netherlands. The meet-up will be hosted by Eindhoven University of Technology (TU/e), a research university specializing in engineering science & technology.
Power Grid Model
The global energy transition is placing new and unprecedented demands on Distribution System Operators (DSOs). Alongside upgrades to grid capacity, processes such as digitization, capacity optimization, and congestion management are becoming vital for delivering reliable services.
Power Grid Model is an open source project from Linux Foundation Energy and provides a calculation engine that is increasingly essential for DSOs. It offers a standards-based foundation enabling real-time power systems analysis, simulations of electrical power grids, and sophisticated what-if analysis. In addition, it enables in-depth studies and analysis of the electrical power grid’s behavior and performance. This comprehensive model incorporates essential factors such as power generation capacity, electrical losses, voltage levels, power flows, and system stability.
Power Grid Model is currently being applied in a wide variety of use cases, including grid planning, expansion, reliability, and congestion studies. It can also help in analyzing the impact of renewable energy integration, assessing the effects of disturbances or faults, and developing strategies for grid control and optimization.
What to expect
For the upcoming meetup we are organizing, we have an exciting lineup of activities planned:
-Insightful presentations covering two practical applications of the Power Grid Model.
-An update on the latest advancements in Power Grid -Model technology during the first and second quarters of 2024.
-An interactive brainstorming session to discuss and propose new feature requests.
-An opportunity to connect with fellow Power Grid Model enthusiasts and users.
2. Enterprise Architecture @ BCIT – A Year of Growth CAUDIT Enterprise Architecture Symposium – Nov 2006 Leo de Sousa, Enterprise Architect British Columbia Institute of Technology
7. Enterprise Architecture Strategic Goal Areas from TEK Vision Collaboration & Connectivity “ Connect BCIT to the World” Intelligent Learning Spaces “ Equip BCIT’s Learning Spaces” Best Teaching Practices “ Support Effective Learning & Teaching” Applied Research “ Advance Polytechnic Education” The Business of BCIT “ Ensure Effective Work Processes”
18. Complexity Functional Richness New Delivery Capacity Value / Effectiveness 2005 2010 2000 1995 1990 Time Line BCIT – IT Services Value Migration Shifts (“as – is”) High Low Medium Banner HR 4GL Reporting M/F COAX VM PC Terminals Banner Student Relational Databases Green on Black Screens M/F Text Only eMail Internet Virtualized Servers Banner Finance >200 S/W Pkgs In Labs Online Sync CoP’s & Collaboration Wireless Networks RTF eMail OLAP Reporting Intranet >300 S/W Pkgs In Labs Online Curriculum Portals Data Mining Mobile Computing PDA’s Server Clustering Local Identity Mgnt Federated Digital Repositories Federated Identity Mgnt PKI Digital Signatures Data Warehousing VLS Storage Fabric eCommerce Streaming Video Video Conferencing >400 S/W Pkgs In Labs INB Fibre Networks ORAN HighSpeed Networks
19. Complexity Functional Richness New Delivery Capacity Value / Effectiveness BCIT – IT Services Value Migration Shifts (“as – is”) High Low Medium M/F COAX VM PC Terminals Banner Student Relational Databases Banner HR Green on Black Screens M/F Text Only eMail Internet Virtualized Servers 4GL Reporting Banner Finance >200 S/W Pkgs In Labs Online Sync CoP’s & Collaboration Wireless Networks RTF eMail OLAP Reporting Intranet >300 S/W Pkgs In Labs Online Curriculum Portals Data Mining Mobile Computing PDA’s Server Clustering Local Identity Mgnt Federated Digital Repositories Federated Identity Mgnt PKI Digital Signatures Data Warehousing VLS Storage Fabric eCommerce Streaming Video Video Conferencing >400 S/W Pkgs In Labs INB Fibre Networks ORAN HighSpeed Networks 2005 2010 2000 1995 1990 Time Line 600 Admin Users Email & Simple Calendars 1500 Admin Users Email, Calendar Attachments, Alerts 2700 Admin And Student Users Discussions, Doc Libraries, etc
20. Complexity Functional Richness New Delivery Capacity Value / Effectiveness High Low BCIT – IT Services Value Migration Shifts (“as – is”) Medium 2005 2010 2000 1995 1990 Time Line Untapped and Wasted Function & Richness Marginalized Staff Effectiveness Point of Diminishing Returns Point of Diminishing Returns
21. Complexity Functional Richness New Delivery Capacity Value / Effectiveness High Low BCIT – IT Services Value Migration Shifts (“Target”) Medium 2005 2010 2000 1995 1990 Time Line Increased Capacity “ Doing Things Right ” Value-Add “ Doing the Right Things ” Managed Complexity Increased Effectiveness E.A. IT Governance Structured Methodologies (PMO, EA, B/A, ITIL,Resource Mgnt, Metrics Measurements, I.T. Security, etc)
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24. Strategic Governance Model and EA Roles Enterprise Funding Institute Program Program = schools or departments Institute = centrally governed Approval Consult Guidance Support Program Departmental Innovative Opportunistic Program Control IT
27. BCIT TEK Goal Architecture Full Integration Single Sign On to App Web Link to App (currently) (2005-2010) Jointly Developed by British Columbia Institute of Technology and Burntsand
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29. Create Data Standards Advisory Create Data Standards Advisory 2. Institutional Objectives 3. Institutional Objectives 4. Institutional Objectives Create Data Standards Advisory EDUCATIONAL/BUSINESS SERVICE LAYER TECHNICAL SERVICE LAYER APPLICATIONS TECHNICAL INFRASTRUCTURE EDUCATIONAL TECHNICAL INSTITUTIONAL OBJECTIVES STRATEGIC GOALS Jointly Developed by British Columbia Institute of Technology and SunGard HE Education Technical
30. Create Data Standards Advisory Create Data Standards Advisory 2. Institutional Objectives 3. Institutional Objectives 4. Institutional Objectives Create Data Standards Advisory EDUCATIONAL/BUSINESS SERVICE LAYER TECHNICAL SERVICE LAYER APPLICATIONS TECHNICAL INFRASTRUCTURE EDUCATIONAL TECHNICAL INSTITUTIONAL OBJECTIVES STRATEGIC GOALS Connect BCIT to the World Learning Management Registrar’s Office Distributed Learning Srv BCIT International Course File Mgmt Manage Distrib Learning International Partnerships myBCIT Team Banner Team Infrastructure Team Manage Portal Manage ERP Integration Manage Servers WebCT myBCIT Identity Management – Luminis LDAP, Banner Oracle Id and Access Mgmt, WebCT Id and Access Mgmt Database – Oracle, SQL*Server Operation Systems – AIX 5.2, Windows 2003 Server Hardware – IBM P Series, IBM 445ESX VMWare, Hitachi SAN Network – Ethernet, TCP/IP Banner Student Multi-mode Learning Collaborative Learning Distributed Learning China BTech Pipeline Program Program Heads Program Delivery Faculty Teaching Luminis Data Integration Implement WebCT6 CE Service Desk Manage Incidents Best Teaching Practices Jointly Developed by British Columbia Institute of Technology and SunGard HE Education Technical
31. Create Data Standards Advisory Create Data Standards Advisory 2. Institutional Objectives 3. Institutional Objectives 4. Institutional Objectives Create Data Standards Advisory EDUCATIONAL/BUSINESS SERVICE LAYER TECHNICAL SERVICE LAYER APPLICATIONS TECHNICAL INFRASTRUCTURE EDUCATIONAL TECHNICAL INSTITUTIONAL OBJECTIVES STRATEGIC GOALS The Business of BCIT Implement Cognos 8 BI Suite Data Standards & Dictionary Data Quality Assurance Data Architecture Modeling & Forecasting KPI Performance Management Registrar’s Office Finance Human Resources Student Reporting Financial Reporting HR Reporting Cognos Team Oracle Team Web Services Manage Cognos Env Database Administraton Manage Web Presence Ministry DW Submission Data Warehouse Operational Reporting Instutional Research External Reporting School Ops Mgrs Academic Reporting Business Analytics Service Desk Manage Incidents Identity Management – Novell Identity Manager, Luminis LDAP, Cognos LDAP Database – Oracle Operation Systems – AIX 5.2, Windows 2003 Server Hardware – IBM P Series, IBM 445ESX VMWare, Hitachi SAN Network – Ethernet, TCP/IP Balanced Scorecard Jointly Developed by British Columbia Institute of Technology and SunGard HE Education Technical
32. Create Data Standards Advisory Create Data Standards Advisory 2. Institutional Objectives 3. Institutional Objectives 4. Institutional Objectives Create Data Standards Advisory EDUCATIONAL/BUSINESS SERVICE LAYER TECHNICAL SERVICE LAYER APPLICATIONS TECHNICAL INFRASTRUCTURE EDUCATIONAL TECHNICAL INSTITUTIONAL OBJECTIVES STRATEGIC GOALS Connect BCIT to the World Efficient Business Processes Registrar’s Office Human Resources Student Registration Employee Management ServerTeam Banner Team Security Team Manage Id Infrastructure Provision Identity Data Manage Security Novell Id Mgr Banner Student Identity Management – Novell LDAP, Banner Person Id Database – Oracle, LDAP Operation Systems – AIX 5.2, Novell OS Hardware – IBM P Series, IBM 445ESX VMWare, Hitachi SAN Network – Ethernet, TCP/IP Banner HR Single Point of Access Security Management Lotus Quickplace Identity Management – Phase I Service Desk Manage Incidents The Business of BCIT Aruba Wireless Jointly Developed by British Columbia Institute of Technology and SunGard HE Education Technical
33. BCIT Technology Lifecycle - Definitions - Applications Researching Investing Retiring Steady Applications consideration for future implementation. Applications should be used only for pre-approved, proof-of-concept projects. Must be kept isolated from other 3 quadrants Applications that are mission critical. Core Applications that deliver on the strategy of the institute. Usually found in the Core Services Catalogue. Applications being phased out Any tool in the retiring phase that is core to the strategic goals or objectives of the institution should have a replacement app in either the Researching or Investing quadrants. Applications that are solid and mainstream. Products in this phase of the cycle may be maintained for upgrades. New or expanded implementations are discouraged. Jointly Developed by British Columbia Institute of Technology and SunGard HE
34. BCIT Technology Lifecycle 2004 Researching Investing Retiring Steady Jointly Developed by British Columbia Institute of Technology and SunGard HE WebCT4 Personal Files Archibus myBCIT Lotus Banner 6 Cognos 7 Housing Bookstore Parking Cognos 6 Library Security
35. BCIT Technology Lifecycle 2005 Adapted from Geoffrey Moore and Gartner Researching Investing Retiring Steady Jointly Developed by British Columbia Institute of Technology and SunGard HE WebCT4 Housing Bookstore Parking Archibus myBCIT Personal Files BLOG WebCT6 Web Files CoP Cognos 6 Lotus Banner 6 Cognos 7 Banner 7 Library Security
36. BCIT Technology Lifecycle 2006 Adapted from Geoffrey Moore and Gartner Researching Investing Retiring Steady Jointly Developed by British Columbia Institute of Technology and SunGard HE WebCT4 Banner 6 Housing Bookstore Parking BLOG Archibus Personal Files WebCT6 Web Files CoP Lotus Banner 7 Cognos 7 myBCIT Cognos 8 Enterprise Document Mgmt Library Security
37. Adapted from Geoffrey Moore and Gartner Researching Investing Retiring Steady BCIT Technology Lifecycle 2007 Jointly Developed by British Columbia Institute of Technology and SunGard HE WebCT4 Banner 6 Housing Bookstore Parking BLOG Archibus Personal Files CoP Lotus Banner 7 Cognos 7 myBCIT WebCT6 Web Files Integration Engine Cognos 8 Library Enterprise Document Mgmt Security
41. IT Services EA Reference Model Enterprise Data Dictionary Application Portfolio Services Portfolio Configuration Management Database (CMDB) (infrastructure) Relies on Data Relies on Applications Relies on Infra Vendor List Provides Infra
42. Enterprise Architecture aligns … People … Research Technologies Learning & Teaching Technologies Business Technologies Enterprise Architecture By using a framework containing disciplined strategies to align with the Institution’s Vision Process … Technology …
Clear articulation from the President’s Into the 21 st Century strategy document (May 1, 2001) – first mention of “polytechnic institution” Dean’s Educational Technology Vision and Goals Whitepaper (July 8, 2004) – genesis of TEK Vision Consulting assistance to help us create the TEK vision (Sept 2004) – clear articulation of 5 goal areas TEK Vision got funded for $25 million over 5 years to begin April 1, 2005 (Oct 2004) Public Communication of TEK via public web and showcasing
Enhance innovation in teaching and learning The TEK Initiative is focused on advancing BCIT's primary interests: teaching excellence and applied learning. BCIT will support faculty so they can advance their skills in the use of new educational technologies, to revise their curriculum and develop new methodologies. BCIT will exemplify best practice in post-secondary education. Advance the institute's applied research agenda BCIT's applied research mandate will be advanced by creating innovative education and information technology applications which are implemented through broadly accessible advanced network applications that use BCIT's link to the BCNet high capacity optical fibre research and education network. Applications created and implemented under the TEK initiative will provide a rich source of opportunities for increased BCIT connection and collaboration with industry partners and the global research community. Connect BCIT to the world We will connect BCIT to the world ensuring that communication, learning and teaching can occur anywhere, at any time. We will link students with industry - essentially establishing communities of practice where potential employees interact with future employers long before graduation day. Students working off campus in clinical settings and at co-op placements will sustain a connection with BCIT, their peers, their instructors and Institute services. Equip our learning spaces BCIT will equip its learning spaces so that faculty and learners can access the internet and take advantage of the latest display technologies. Learning and teaching applications will be accessible within our classrooms, in our libraries, on our campuses, in transit, at home and in the workplace. Collaborative teaching and learning tools will foster innovative teaching and learning in large group, small group and one-to-one settings, independent of time and location. The Business of BCIT: Ensuring Effective Work Processes The activities associated with this goal area are concentrated in IT Services in the areas of Enterprise Application Services, Web Services and Information Services & Strategy. The intent of this goal area is to review and improve the various business processes and applications used at BCIT to administer the functions required to support the administration of teaching, learning and research activities of the Institute.
WebCT 6CE – Enterprise Architect guided project team to implement full integration of WebCT (Learning Mgmt System) with Banner Student (ERP) and myBCIT (Luminis Portal) Server Architecture Consolidation – consolidated over 100 physical hardware boxes to 6 larger boxes (P Series – mission critical apps, Blade Centres – High Performance Computing, and VMWare – small server virtualisation) ITIL Change Management – setup the Change Advisory Board and it has far and away been the most effective weekly meeting in IT Services. The CAB meets every Wed to discuss and approve changes. We use a home grown application written in Lotus Domino to keep a record of all the RFCs and a calendar to schedule the changes. The Enterprise Architect has an approval role on the board.
Enterprise Architect has an approval role for all Projects presented at the PAB and all changes presented at the CAB
This is a Capability Maturity Model for Enterprise Architecture that we developed at BCIT. It allows us to talk about how far we have come with EA and where we are going. As we move forward with building out EA artefacts and using them to support the IT Governance process, we will change the culture of the institute.
Four indices – Complexity – of our technology environment, Functional Richness – richness of the technical environment to support teaching, learning, research and business, New Deliver Capacity in IT Services, Value / Effectiveness – as seen by our clients in education and business.
This is an example of how the complexity in messaging over time.
Manage complexity with ITG and EA Increased effectiveness by using EA and Best Practices – ITIL, BA, PMO
EA Roles at BCIT in relation to IT Governance Model Guidance: A discussion regarding how the new idea may change the architecture and/or how the existing architecture can support the idea. Consult: Involvement in architecture design and assist with architectural alignment - specifically an initial EA review and test to identify existing architecture components Approval: Approval of technology and its accurate representation in the architecture - including documentation and updating of all EA artifacts – approval process built into PM and Chg Mgmt
Historical Architecture Administratively focused – Banner ERP is the centre of the technical (application) world. Many point to point integrations – not in real time. Many data issues.
Goal Architecture Web Properties unite our applications and services. Implement enterprise data architecture, enterprise process architecture and leverage that into developing a cohesive integration architecture to provide a single point of entry and contact for our students, faculty, staff and guests.
Strategic/Core Applications are what IT should be focusing on. If applications are in the Retiring stage, then the Institute needs to start Research projects to replace them.
Strategic/Core Applications are what IT should be focusing on. If applications are in the Retiring stage, then the Institute needs to start Research projects to replace them.
Strategic/Core Applications are what IT should be focusing on. If applications are in the Retiring stage, then the Institute needs to start Research projects to replace them.