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Create a roadmap for ea using capability maturity models
The document discusses using capability maturity models (CMM) to create a roadmap for enterprise architecture (EA). It describes the five levels of a CMM from initial to optimized. Benefits of using a CMM include describing EA maturity, creating an EA roadmap, and communicating with EA clients. The document provides an example of how one organization used an EA CMM as a roadmap and measurement tool to mature its EA methodology over time.
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Create a roadmap for ea using capability maturity models
- 1. Create a Roadmapfor EA Using Capability Maturity Models University of Alaska - PM and EA Workshop – May 2008 Leo de Sousa, Manager, Application Services and Enterprise Architecture British Columbia Institute of Technology
- 2. Agenda • Capability Maturity Models • Value and Benefits • Measurement • Now Build Your CMM • Future • Questions © 2007 BCIT IT Services
- 3. Capability Maturity Models •CMM was developed by the SEI at Carnegie Mellon University in Pittsburgh – http://www.sei.cmu.edu/cmm/ • Five Level Model to guide and assess the maturity of a process • Now adapted as a model to describe incremental attributes of maturity for methodologies and disciplines © 2007 BCIT IT Services
- 4. CMM – CapabilityMaturity Models Level 4 + …… Level 3 + …… • Discipline is optimized for Level 2 + …… • Integrated into effectiveness broader areas Level 1 + …… and efficacy • Processes are of practice tested, tuned, • Definition of • Consistent Attributes Value and systemized • Recognized • General semantics and application of opportunities awareness of process Best Practices • Systemic to apply discipline &/or targets approach to discipline &/or methods • Operates as a discipline &/or methodology • Where you “Centre of methodology • Some early & want to be Excellence” isolated attemps Initial Process Process Process Process Descript. Awareness Defined Repeatable Managed Optimized Level # Level 1 Level 2 Level 3 Level 4 Level 5 Time © 2007 BCIT IT Services
- 5. Capability Maturity Model- Benefits • Level 5: Optimizing - Continuously targeting improvements required to meet business objectives • Level 4: Quantitatively Managed - Predictable results, knowledge of factors causing variance and reuse • Level 3: Defined - Meeting cost and functionality targets as well as improved quality • Level 2: Repeatable - Meeting schedule and reduced turnover resulting from less overtime • Level 1: Initial - No benefits: Inconsistency, schedule and budget overruns, and defective applications © 2007 BCIT IT Services
- 6. CMM's Five MaturityLevels for Software Processes 1. At the initial level, processes are disorganized, even chaotic. – Success is likely to depend on individual efforts, and is not considered to be repeatable, because processes would not be sufficiently defined and documented to allow them to be replicated. © 2007 BCIT IT Services
- 7. CMM's Five MaturityLevels for Software Processes 2. At the repeatable level, basic project management techniques are established – Successes could be repeated, because the requisite processes would have been made established, defined, and documented. © 2007 BCIT IT Services
- 8. CMM's Five MaturityLevels for Software Processes 3. At the defined level, an organization has developed its own standard software process through greater attention to documentation, standardization, and integration. © 2007 BCIT IT Services
- 9. CMM's Five MaturityLevels for Software Processes 4. At the managed level, an organization monitors and controls its own processes – through data collection and analysis. © 2007 BCIT IT Services
- 10. CMM's Five MaturityLevels for Software Processes 5. At the optimizing level, processes are constantly being improved – through monitoring feedback from current processes and introducing innovative processes to better serve the organization's particular needs. © 2007 BCIT IT Services
- 11. The Value ofCMMs • You can use CMMs to: – Describe the maturity process of EA – Create a roadmap for maturing EA – Communicate with clients of EA • Use CMMs as roadmaps to maturing a methodology – “What should I do next?” – “Where should I focus next?” • Can be used as a performance development tool by managers • Useful Work Planning tool by the EA © 2007 BCIT IT Services
- 12. Measuring the Value– Use a CMM Roadmap • Maturing our EA Methodology – Introducing new EA practice required a plan and a roadmap – Enterprise Architect needed a way to communicate their EA’s process to stakeholders – Published the EA CMM within IT Services and to the BCIT client community • Measurement Attributes – Easy to assess if complete or not – Simple scoring system – no weighting for more complex attributes – Updated as attributes are complete – Reviewed annually to account for changes in strategy • Communication – The CMM is the roadmap – Clients (internally and externally) can see where the practice is going © 2007 BCIT IT Services
- 13. CMM – EnterpriseArchitecture Level 3 + …… Level 4 + …… • EA GP & Stds • EA integrated recognized in BCIT institutionally Level 2 + …… • EA Standards • BCIT Capital • EA Guiding & Waivers Plan adjusted Principles improve EA based on EA Published • EA metrics Level 1 + …… • Senior Mgmt • EA Roles Integ. support • Implements involved in • EA Process every decision Zachman EA review Communicate maker at BCIT • EA Guiding • Domain Arch. • EA Manages • Explicit Principles Manage docs Attributes Value • EA ad hoc Artifacts governance of • EA Roles • Explicit • EA docs & stds • Senior Mgmt IT purchases • Explicit links governance created locally support and using EA Stds to BCIT for managing • Tech Reqmts endorse EA & Waivers strategy IT purchase determine • Explicit EA • Technology • EA Artifact variances strategy governance Investments Development • All planned IT • No IT Service for BCIT IT Optimized • EA Docs purchases Culture purchases with EA Centralized governed by based on stds EA standards EA Process EA Process EA Process EA Process EA Process Descript. Informal Development Defined Managed Optimized Level # Level 1 Level 2 Level 3 Level 4 Level 5 Time © 2007 BCIT IT Services
- 14. EA CMM inExcel © 2007 BCIT IT Services
- 15. Measuring the Value– Level 1 Level 1 – EA Process Informal Architecture planning/implementation done EA ad hoc for architecture domains in silos Lack of an integrated architecture, EA documents and standards created locally standardized Technology requirements determine Technology decisions are based on existing implementation strategy vendor requirements Lack of IT Service Culture Firefighting or reactive mode Business needs do not drive technology adoption Minimal links to business strategy Possible Score:5 Actual Score:5 © 2007 BCIT IT Services
- 16. Measuring the Value– Level 2 Level 2 – EA Process Development Adopt EA Framework Selected Zachman Framework EA Guiding Principles and Standards Create EA guiding principles for making Developed technology decisions Articulated roles in various governance groups and responsibilities for EA roles and responsibilities developed architecture changes Explicit links to BCIT Strategy IT Projects support a strategic initiative Create and publish documents and standards EA Artifact Development based on guiding principles Created a web place with doc repository and EA documents centralized blog Possible Score: 6 Actual Score: 6 © 2007 BCIT IT Services
- 17. Measuring the Value– Level 3 Level 3 – EA Process Defined Publish EA guiding principles for making technology EA Guiding Principles and Standards Published decisions EA roles integrated into IT Services processes EA Approval in PM and ChgM EA Process Communicated Make EA presentations internally and externally Enterprise Architect responsible for evolving Enterprise Architect Manages Documents documents Senior Mgmt support and endorse EA Senior Mgmt make decisions using EA principles Explicit EA governance for IT Services technology IT Services will ensure technology purchases from purchases based on standards their budget meet EA standards Define and Capture EA Metrics Publish current EA metrics and identify target metrics Build EA Documents Domain Architects develop current state documents Possible Score: 8 Actual Score: 5.5 © 2007 BCIT IT Services
- 18. Measuring the Value– Level 4 Level 4 – EA Process Managed EA Guiding Principles and Standards Embedded into Clients leverage EA documents to plan and implement Institutional Culture technology BCIT Capital Plan adjusted based on EA principles Operational Planning and Budget Requests rely on EA Senior Mgmt present institutional strategy (internal & Senior Mgmt understand and use EA external) using EA Domain Architects Manage Documents Domain Architects responsible for currency of documents IT Services Mgmt must approve a deviation from EA Deviations from EA Standards require an Approved Waiver standards Explicit EA governance for all BCIT technology purchases IT Services will ensure BCIT technology purchases meet EA based on standards standards Conduct EA Metric Gap Analysis Generate projects that move EA to target metric Possible Score: 7 Actual Score: 1.5 © 2007 BCIT IT Services
- 19. Measuring the Value– Level 5 Level 5 – EA Process Optimized EA integrated into the education, research and business of BCIT EA Documents used by every decision maker Explicit governance of technology purchases Senior Mgmt must approve a deviation from EA using EA standards & waivers standards EA metrics are the authoritative source to Senior Mgmt use EA dashboard to understand improve BCIT using technology current and projected technology needs EA drives Strategic and Operational Budget Budgets are approved based on EA identified Planning needs instead of a bidding process Technology investments optimized by adhering No unplanned technology investments made at to Institutional EA process BCIT Possible Score: 5 Actual Score: 0.5 © 2007 BCIT IT Services
- 20. Measuring the Value– Where are we? Enterprise Total Total Architecture CMM Summary 1 2 3 4 5 Actual Actual Actual Actual Actual Actual Plan Plan Plan Plan Plan Plan as of March 2008 Enterprise Architecture 5 5 6 6 8 5.5 7 1.5 5 0.5 31 18.5 © 2007 BCIT IT Services
- 21. Time to BuildYour CMM Building Your EA CMM Add activities Score your Identify 5 and completion levels of EA processes of each Maturity for each activity level © 2007 BCIT IT Services
- 22. Questions © 2007 BCIT IT Services
Editor's Notes
- #23 Show BCIT EA CMM Scoring