The document details the City of Vancouver's journey towards becoming a smart city, highlighting the evolution of its digital maturity from 2012 to 2022. It emphasizes the importance of technology, citizen engagement, and infrastructure development in creating a connected and sustainable urban environment. The collaboration with Surrey to implement innovative transportation solutions is presented as a key future initiative.

1. Smart Communities Series Canada 2019 – Vancouver
Leo de Sousa, Deputy Chief Information Officer – City of Vancouver
The City of the Future – Sensors, Networks, Hackers and the Future of Urban Life

2. 2
Territorial Acknowledgement
I am thankful to have the opportunity to speak to you today
from the unceded traditional territories of the xʷməθkʷəy̓əm
(Musqueam), Sḵwx̱wú7mesh (Squamish), and səl̓ilwətaɁɬ /
sel̓íl̓witulh (Tsleil-Waututh) nations.

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Why Smart Cities?
“The future is already here – it’s just not very
evenly distributed” – William Gibson (1999)

4. STEAM
REVOLUTION
ELECTRICITY
REVOLUTION
AUTOMOBILE
REVOLUTION
DIGITAL
TECHNOLOGIES
1784 2017
Technology is transforming cities…

5. … and redefining Vancouver

6. External pressures,
innovation, new data
sources, social and
environmental needs,
operational constraints and
changing citizen
expectations created a
need for cities to become
smart and digital.
The challenge once they
complete their strategies…
is staying smart!
Driven by
Changing Citizen
Expectations
Driven by
Technology
Shaping Cities
Evolving
Strategies
Foundational
Strategies
Drivers

7. Online
Mobile
Social
Infrastructure
& Data
ConnectedExploringAbsent Enabled
1.The analysis was focused on the cities as organizations .
2. Data was not normalized to conduct assessment.
3. Vancouver Public Library or Vancouver Police Department digital readiness was not included in the assessment.
4. Boston, Portland, San Francisco, San Jose, and Seattle were assessed using the PwC capability metrics by the VSR.
5. The assessment was completed in the fall of 2012.
Vancouver
Boston
Chicago
London
Manchester
NYC
Portland
San Francisco
San Jose
Seattle
Wellington
In 2012, we assessed
our digital maturity.
We discovered we
had some work to do.
We also discovered
that digital strategies
of the breadth we felt
was needed were few
and far between.
@SOURCE: PwC Digital Readiness Assessment and Maturity Model
Our Digital Maturity in 2012

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Our Turning Point(s)
DIGITAL STRATEGY 1.0
2013 – 2016

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Digital Strategy 4 Pillars
DIGITAL
ECONOMY
ORGANIZATIONAL
DIGITAL
MATURITY
ENGAGEMENT
+ ACCESS
INFRASTRUCTURE
& ASSETS
Citizens and businesses can
easily interact with the City
through digital channels
A robust digital infrastructure
built through strategic
investments and partnerships
Vancouver is a global leader in
supporting innovation and
growth in the digital economy
The City of Vancouver
has a mature, citizen-
centric digital culture

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Evolving to get ready
TECHNOLOGY TRANSFORMATION
2017 – 2018

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What we did to be ready
An innovative, resilient and agile framework for IT
Built an Enterprise
Architecture team
and practice
Built a Cybersecurity
team and practice
Built a Technology
Services PMO team
and practice
Built an Enterprise
Data and Analytics
team and practice
Move from project to
product orientation
for planning and
funding
Designed to evolve,
continually with
Annual Technology
Plans

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Online
Mobile
Social
Infrastructure
& Data
ConnectedExploringAbsent Enabled
Where are we today?
Our digital maturity
has increased
significantly. But so
has the bar. And the
gauge itself is
changing.
@SOURCE: PwC Digital Readiness Assessment and Maturity Model, 2017 Assessment
Our Digital Maturity in 2017

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Our Journey to Digital Maturity
DIGITALMATURITY
DIGITAL STRATEGY 1.0
2013 – 2016
FOUNDATIONAL
Focus on digital maturity and early
business transformation
TECHNOLOGY TRANSFORMATION
2017 – 2018
EVOLVING
Focus on connectivity and
data
SMART, INTELLIGENT, CONNECTED,
GREEN CITY
2019 – 2022
OPTIMIZED
Focus on interoperability
Vancouver is on
a journey. A
journey to create
a smart,
intelligent,
connected, green
city. And it’s
taking some time
to get there. This
is our model for
maturing our
practices

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Future Possibilities
SMART, INTELLIGENT, CONNECTED,
GREEN CITY
2019 – 2022

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Vancouver and Surrey are #SmarterTogether
Surrey and Vancouver will implement
Canada’s first two collision-free multi-
modal transportation corridors, leveraging
autonomous vehicles and smart
technologies to demonstrate the path to
safer, healthier, and more socially
connected communities while reducing
emissions, improving transportation
efficiency, and enhancing livability in the
face of rapid growth and traffic congestion.
#SmarterTogether
More than 2,600 residents
and businesses voted on
ideas. Nearly 40% of the
ideas from residents and
50% of the ideas from
businesses related to
mobility. You told us mobility
matters most, so we chose
Mobility as our focus area.
Our communities are safer,
healthier and better-
connected when people can
move around more easily.SmarterTogether.ca

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Smart Cities Challenge - Conceptual Model
Smart Mobility
Infrastructure
Enhanced
User
Experience
Advanced
Data &
Analytics
Autonomous
Shuttles

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World Economic Forum Global Risks 2019

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World Economic Forum Global Risks 2019

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World Economic Forum Global Risks 2019
World Economic Forum Global Risks Interactive

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What is next
Continuous improvement and building on the four pillars of the Digital Strategy to
respond to the global risks and opportunities that Smart Cities can bring
Smart Cities
Challenge
finalist
Invest in
Cybersecurity
program
Invest in
Citywide
IT/OT program
Further
investments in
connectivity
Mobilizing our
mobile
workforce
Making data
an asset

21. Thank you
Leo de Sousa, Deputy CIO – City of Vancouver