Bassilichi Company Profile
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Bassilichi is a recognized player in Business Process Outsourcing (BPO), and serves as astrategic partner for Banks, Industries and Public Administrations thanks to an offering that covers the following three areas: Monetics, Security and Back office.
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Bassilichi Company Profile
- 1. Company Profile The best way to understand who we are and what we do
- 2. 2 Company Our Mission To support and address the technological innovation of our customers, providing our expertise and professionalism to ensure they are successful in their business. OurValues The core values that inspire our work are: Professionalism: an added value for our customers Engagement: the guarantee of being part of a common project Passion: the moving spirit of our success Innovation: the guiding principle of a 60 - year activity Bassilichi positions itself as the only independent player in the field of payments, business services (back office) and security, addressing the B2B (banks, companies and public administration) and Merchants (B2M) markets.
- 3. 3 History 1970 1990 20101980 2000 1957 is established Acquisition of the current 2013 19981985 The Mara Bassilichi Foundation is established Bassilichi became an incorporated company 2009 Acquisition of 2014 Direct control of 2014 is established Acquisition of 2014 2014 2015 2016 2020 EVENTSEXPERTISE OFFICE AUTOMATION MICROFICHES POS DIGITIZATION CONTACT CENTRE PROCESSING ATMs TECHNICAL ASSISTANCE From 1957 Bassilichi evolved always holding the footstep with the technological change: it is a history of innovation and people, a long run that started from a shop in Florence with the ability of a great woman to arrive in Europe today.
- 4. 4 Shareholders Bassilichi 24,30% Bassilichi (treasury shares) 3,96% Arno I (MPVenture SGR) 19,00% Finanziaria Senese di Sviluppo 11% Banca Monte dei Paschi 11,74% SICI SGR FondoToscana Venture 11,29% Banca Popolare dell'Emilia Romagna 9,91% SICI SGR Fondo Centro Invest 5,00% Others 3,80% SHARE CAPITAL € 11,839,650 FULLY PAID-IN
- 5. 5 Bassilichi’s direct holdings Bassilichi’s indirect holdings through its subsidiaries Partially owned companies: Alfazero (37.72%), Bassnet (49.68%), Sparkling18 (10%), ICT Logistica (33.38%), K. red (50%), RS Records Store (30%) 60% 6426% 100% 90% 51% ABS Technology Fruendo Krene Moneynet 95% BassmArt Consorzio Triveneto Moneynet 80% BassilichiCEE 39% ArsBlue 51% BassilichiCEE Banja Luka BassilichiCEE Podgorica 100% 100% Our Subsidiaries
- 6. 16.000 HOURS CLASS TRAINING 2.114 EMPLOYEES 5 CONTACT UNIT 400 HUMAN RESOURCES 36 SUPPORT CENTERS AND 1.000 ENGINEERS IN ITALY 41% WOMEN 6 Data31/12/2016 Bassilichi in brief
- 7. BUSINESS SERVICESPAYMENT SYSTEM S SAFETY TRANSFORMATION BusinessTransformation Business Analytics Offering BUSINESS SERVICESPAYMENT SYSTEM S SAFETY BUSINESS SERVICESPAYMENT SYSTEM S SAFETY 7 INTEGRATED SECURITY On site On center CASH MANAGEMENTANDVIGILANCE Values transport Counting Cash forecasting Vigilance back office Finance Credit Administrative tasks Warranty management Logistics and transport Licensing management SOCIAL MEDIA CENTER Direct marketing Customer care CREDIT MANAGEMENT Phone collection Home collection Administrative tasks Judicial recovery and disputes CHANNELS ATM Pos Digital Commerce (1app8) Self Service (Totem) New branch solution CBI CARDS Acquiring Issuing COLLECTION SYSTEMS TCR /TAU Tecnological safe (B.Safe) Payments platform (B.Brainy) MERCHANT SERVICES Fidelity card Gift card Food stamps Dcc Small pay Get your bill Technological refill Bills payment Taxi tickets PROCESSES B.O.Cash and payment B.O.Online banking B.O.Banking investigation Document management
- 8. managed inbound/outbound value of handled/processed transactions managed 5.2 MILLION CALLS 25,500 MILLION EURO 450 MILLION TRANSACTIONS 8 A few figures... Datial31/12/2016
- 9. 9 In more depth... Datial31/12/2016 Safety 28,810 managed assets of which: 16,440 strong-boxes 12,370 security systems 2,280 supported branches 1,080 branches with video-surveillance systems 2,050 remotely supported branches Business services LICENSING 30 Enterprise contracts 28 Select Plus contracts 13 MPSA contracts Direct marketing 611,000 calls Phone collection 33,000 records Help desk – facility management 269,000 calls Payments POS 420,000+ managed POS 20+ banks 400+ Mio transactions/year 29+ Mld Euro exchanged/ year ATM 5,299 managed ATMs of which: 1,656 cash in – cash out 3,639 cash out 4 hybrid SELF SERVICE 1,700+ self-service systems managed CBI ca 265,000 business custo- mers 32+Mio accesses 46+ Mio orders sent 164+ Mld Euro of exchanged value eCommerce & Digital 3,980 active merchants 10+ banks 1+ Mld Euro exchanged/year TCR 1,008 TCR managed TAU 5,800 TAU managed B.O. collections and payments 3,000,000 bills and bank receipts 530,000 bank transfers 2,500,000 proxies 28,500,000 checks Document management 1,871,677 ft3 of document archives 13,000,000 dematerialized images
- 10. CashlessWayGlobal Hub for ePayment Culture Bassilichi is a technological partner of ABI Lab,a Research Center forthe development of newtechnologies for theItalian Banking System. Bassilichi is member of ATMIA, an international association of ATM producers. Bassilichi is part of Ossif, Phisycal Security Research Center for the Italian Banking System. Bassilichi works with RBR, international organization that analyzes the market for cash, cards and electronic payments. Bassilichi has been working with Politecnico for some time and currently it is the sponsor of the Observatory Mobile Payment & Commerce which studies innovative payment systems for the consumers, focusing in particular on how mobile devices can support the payment process activation or, besides payment, many steps of the purchase process. Bassilichi is a member of CashlessWay, company founded with the aim of promoting the ePayment in all its forms and encourage the responsible use of cash. 10 Collaborations
- 11. GDO/RETAIL BANKS AND INSURANCE COMPANIES UTILITIES PUBLIC SERVICE Businessclients:~600 N.merchants:~396.000 11 Our main customers
- 12. 12 OUR LOCATIONS: • Firenze • Siena • Abbiategrasso • Banja Luka • Belgrado • Bologna • Lecce • Mantova • Milano • Padova • Palermo • Podgorica • Roma • Sassari Firenze Via P. Petrocchi, 24 50127 (FI) Ph. 055 42281 - Fax 055 414851 Siena Via delle Nazioni Unite, 30/32 Loc. San Martino 53035 Monteriggioni (SI) Ph. 0577 578121 - Fax 0577 578158 Strada delle Frigge, 6 53035 Monteriggioni (SI) Ph. 0577 30581 - Fax 0577 305806 Bologna Via dell’Artigianato, 22 40057 Granarolo dell’Emilia (BO) Ph. 051 762611 - Fax 051 762650 Milano Via Vittor Pisani, 31 - 20124 (MI) Ph. 02 67111911 - Fax 02 67111999 Roma Via Nicola Antonio Pedicino 6 00156 (RM) Ph. 06 66415681 - Fax 06 66418094 Palermo Via Sacra Famiglia, 18 90146 Palermo Ph. (+39) 091 38044450 Fax (+39) 091 9764109 Belgrado Bulevar Mihajla Pupina 165e 11070 Belgrade, Serbia Ph. (+381) 11 2676714 Firenze Via P. Petrocchi, 24 50127 Firenze Ph. (+39) 055 42281 Fax (+39) 055 4579926 Firenze Via P. Petrocchi, 24 50127 Firenze Ph. (+39) 055 42281 Fax (+39) 055 4228394 Sassari Loc. Predda Niedda Nord Strada n. 5 07100 Sassari Ph. (+39) 079 264300 Fax (+39) 079 264344 Padova Viale dell’Industria, 23 35129 Padova Ph. (+39) 049 8083011 Fax (+39) 049 8078041 Firenze Via P. Petrocchi, 24 50127 Firenze Ph. (+39) 055 42281 Fax (+39) 055 414851 Belgrado Palmira Toljatija 5/2 11070 Belgrade, Serbia Ph. (+381) 112697393 Fax (+381) 112697393 Locations and adresses