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A World Payment Perspective
Greg Toussaint – Director at Edgar, Dunn & Company
27 November 2019
© Edgar, Dunn & Company, 2019
Confidential 2
Agenda
10:00 – A World Payment Perspective
Greg Toussaint – Edgar, Dunn & Company
10:15 – Challenges Ahead in Fast Changing Landscape
Sirpa Nordlund – NETS.EU
10:50 – Panel discussion: Instant Payment and Open Banking
11h40 – Panel discussion: Authentication and the Impact on Payments
12h20 – Panel discussion: Payment Innovation
10:30 – Beyond payments. Revamping business management for SMEs
Stefan Stankov – myPOS
Confidential 3
Edgar, Dunn & Company (EDC) is an independent global payments strategy
consultancy working closely with retailers in the luxury sector to optimise payments
EDC Office LocationsEDC: Independent, Global, Focus on Payments & Retail
Founded in 1978 in San Francisco, the firm is widely
regarded as a trusted advisor to its clients, providing a
full range of strategy consulting services, expertise
and market insight, and M&A support
EDC has been providing consulting support to its client
base working with:
 Many of the world's leading merchants, including
leading luxury retailers
 More than 40 European banks & card
issuers/acquirers
 Most of the top 25 US banks and credit card issuers
 All major international card associations / schemes &
many domestic card schemes
 Many of the world's most influential mobile
payments providers
+1,000 projects completed
+250 clients in 40 countries & 6 continents
EDC Key Metrics
Financial services and payments focus
Six office locations worldwide
Independent - owned and controlled by EDC Directors
Office locations
Shaded blue countries represent markets where EDC conducted client engagements
London
Sydney
Frankfurt
ParisSan
Francisco
Dubai
Confidential 4
Reports of the death of payment cards have been greatly exaggerated
11 B
1,49 B 1,46 B
0,8 B 0,7 B
13 B
1,61 B 1,60 B
0,9 B 0,8 B
Asia-Pacific North America Europe South &
Central
America
Middle East &
Africa
Total number of cards from 2019 to 2022 (in
Billions)
2019 2022
+17%
+8% +10% +11% +21%
Source : GlobalData
92 Tn €
40 Tn €
29 Tn €
5 Tn €
9 Tn €
118 Tn €
50 Tn €
35 Tn €
6 Tn €
11 Tn €
Asia-Pacific North America Europe South &
Central
America
Middle East &
Africa
Total value of transaction from 2019 to
2022 (in Trillions €)
2019 2022
+28%
+25%
+21%
+25% +30%
Confidential 5
5 key trends in the payment ecosystem
1. The rise of digital commerce
2. Retail innovation
3. Instant Payments
4. IoT payments
5. Impacts of regulations
Confidential 6
Digital commerce will continue to grow significantly especially in Asia-Pacific
0%
5%
10%
15%
20%
25%
30%
35%
40%
2018 2019 2020 2021 2022 2023
E-commerce as % of total retail sales per region
Asia-Pacific Global North America Europe Latin America Middle East & Asia
Asia-Pacific
Global
North America
Europe
Latin America
Middle East &
Asia
Source : EDC Advanced Payment Report 2018
Confidential 7
19%
25%
43%
60%
65%
81%
Beacon technology/proximity marketing
Internet of Things & Connected Commerce
Faster Payments
In-App Payments
Frictionless In-Store Payments (e.g. Uber-type Experience)
Seamless / Frictionless Cross-Channel Payment Acceptance
Importance for merchant's payment acceptance strategy
Retailers are now placing greater emphasis on customer experience
Source : EDC Advanced Payment Report 2018
Confidential 8
The deployment of faster payments platforms is accelerating
52%
44%
42% 41%
32%
29%
26%
24%
P2P Online Retail
Payments
Bill Payments B2B Payroll Consumer to
Small
Businesses
B2C and C2C
distributions
(non-payroll)
Low value
payments at
POS
Faster Payments schemes that are expected to have over 20% of
market share over the next 5-10 years
Source : EDC Advanced Payment Report 2018
Confidential 9
Internet of Things (IoT) and connected objects are developing significantly
Consumers Merchants
Smart Home and Payments
Wearables
Connected transport
Connected screens
Kiosks
Source : EDC Advanced Payment Report 2018
Confidential 10
Payment regulations have strong impacts on payment security and innovation
PSD2 main objectives
Contribute to a more integrated and efficient
European payments market
Improve the level playing field for payment
service providers (including new players)
Make payments safer and more secure
Protect consumers
Open-Banking and Third
Party Providers (TPPs)
Strong Customer
Authentication (SCA)
Key recent regulations
Source : European Commission
Example in Europe
Confidential 11
Fintech also impact significantly the development of the payment market
EDC newly released
report on the impact of
Fintech on the payment
value chain
Confidential 12
Why Fintech threaten traditional banks?
Innovation
Competition
Regulation
Fintech lead the disintermediation of the
payment value chain
New specialised and innovative lenders are
emerging
New neo-banks, payment providers and
Fintech have emerged since 2005 (1,400 in
Europe)
Big technology groups are also
strengthening their offering related to
financial services (GAFA)
Regulatory developments are designed to
encourage competition in the payments
sphere
Traditional banks
1
2
3
Sources : Deloitte and Financial Times
Confidential 13
Fintech investments in 2019 and different categories of payment companies
Source : EDC Fintech Report , CB Insights and EDC Analysis
18%
21%
21%
37%
51%
57%
Banking Infrastructure
Blockchain and
Cryptocurrency
Security & Fraud
Management
Payments
Open Banking - APIs
AI & Automation &
digitisation
Fintech investment areas 2019 The Payment Market Map
Point of sale payments
Bitcoin Payments Billing, Automation, Streamlining
Payment Processing Services Mobile Payments infrastructure
Personal Payment Services
Money Transfer Services Connected Card Payments
Confidential 14
Consumer and business pain points that should be solved by Fintech to compete with
traditional banks
Source : EDC Fintech Report
Consumer Pain Points Merchants Pain Points
Real payments – but not real time
Proof of account ownership
P2P Payment
High cross border costs
Fighting fraud
Confidential 15
Global remittances: an example of market where Fintech have accelerated the shift to
digital
$61
$106
$149
$189
$237
$285
$339
$382
$421
$442
$543
$489
$440
$444
$453
$439
$422
$409
$401
$397
$- $100 $200 $300 $400 $500 $600 $700 $800 $900
2014
2015
2016
2017
2018
2019
2020
2021
2022
2023
Global recorded remittances (in US$ Billions)
Digital Non-Digital
$ 604
$ 595
$ 589
$ 633
$ 690
$ 724
$ 761
$ 791
$ 822
$ 839
Source : EDC Fintech Report
Confidential 16
Conclusion
“It’s all about the experience.
Either banks remove
friction…. or someone else
will.”
Brett King – Futurist, author
and CEO of Moven
Contact details
Edgar, Dunn & Company
1 bis rue du Havre
75008 Paris
France
Tel +331 4007 9224
Mobile +336 7026 9925
gregoire.toussaint@edgardunn.com
Greg Toussaint
Director
Confidential 17

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TRUSTECH 2019 conference: A World Payment Perspective

  • 1. A World Payment Perspective Greg Toussaint – Director at Edgar, Dunn & Company 27 November 2019 © Edgar, Dunn & Company, 2019
  • 2. Confidential 2 Agenda 10:00 – A World Payment Perspective Greg Toussaint – Edgar, Dunn & Company 10:15 – Challenges Ahead in Fast Changing Landscape Sirpa Nordlund – NETS.EU 10:50 – Panel discussion: Instant Payment and Open Banking 11h40 – Panel discussion: Authentication and the Impact on Payments 12h20 – Panel discussion: Payment Innovation 10:30 – Beyond payments. Revamping business management for SMEs Stefan Stankov – myPOS
  • 3. Confidential 3 Edgar, Dunn & Company (EDC) is an independent global payments strategy consultancy working closely with retailers in the luxury sector to optimise payments EDC Office LocationsEDC: Independent, Global, Focus on Payments & Retail Founded in 1978 in San Francisco, the firm is widely regarded as a trusted advisor to its clients, providing a full range of strategy consulting services, expertise and market insight, and M&A support EDC has been providing consulting support to its client base working with:  Many of the world's leading merchants, including leading luxury retailers  More than 40 European banks & card issuers/acquirers  Most of the top 25 US banks and credit card issuers  All major international card associations / schemes & many domestic card schemes  Many of the world's most influential mobile payments providers +1,000 projects completed +250 clients in 40 countries & 6 continents EDC Key Metrics Financial services and payments focus Six office locations worldwide Independent - owned and controlled by EDC Directors Office locations Shaded blue countries represent markets where EDC conducted client engagements London Sydney Frankfurt ParisSan Francisco Dubai
  • 4. Confidential 4 Reports of the death of payment cards have been greatly exaggerated 11 B 1,49 B 1,46 B 0,8 B 0,7 B 13 B 1,61 B 1,60 B 0,9 B 0,8 B Asia-Pacific North America Europe South & Central America Middle East & Africa Total number of cards from 2019 to 2022 (in Billions) 2019 2022 +17% +8% +10% +11% +21% Source : GlobalData 92 Tn € 40 Tn € 29 Tn € 5 Tn € 9 Tn € 118 Tn € 50 Tn € 35 Tn € 6 Tn € 11 Tn € Asia-Pacific North America Europe South & Central America Middle East & Africa Total value of transaction from 2019 to 2022 (in Trillions €) 2019 2022 +28% +25% +21% +25% +30%
  • 5. Confidential 5 5 key trends in the payment ecosystem 1. The rise of digital commerce 2. Retail innovation 3. Instant Payments 4. IoT payments 5. Impacts of regulations
  • 6. Confidential 6 Digital commerce will continue to grow significantly especially in Asia-Pacific 0% 5% 10% 15% 20% 25% 30% 35% 40% 2018 2019 2020 2021 2022 2023 E-commerce as % of total retail sales per region Asia-Pacific Global North America Europe Latin America Middle East & Asia Asia-Pacific Global North America Europe Latin America Middle East & Asia Source : EDC Advanced Payment Report 2018
  • 7. Confidential 7 19% 25% 43% 60% 65% 81% Beacon technology/proximity marketing Internet of Things & Connected Commerce Faster Payments In-App Payments Frictionless In-Store Payments (e.g. Uber-type Experience) Seamless / Frictionless Cross-Channel Payment Acceptance Importance for merchant's payment acceptance strategy Retailers are now placing greater emphasis on customer experience Source : EDC Advanced Payment Report 2018
  • 8. Confidential 8 The deployment of faster payments platforms is accelerating 52% 44% 42% 41% 32% 29% 26% 24% P2P Online Retail Payments Bill Payments B2B Payroll Consumer to Small Businesses B2C and C2C distributions (non-payroll) Low value payments at POS Faster Payments schemes that are expected to have over 20% of market share over the next 5-10 years Source : EDC Advanced Payment Report 2018
  • 9. Confidential 9 Internet of Things (IoT) and connected objects are developing significantly Consumers Merchants Smart Home and Payments Wearables Connected transport Connected screens Kiosks Source : EDC Advanced Payment Report 2018
  • 10. Confidential 10 Payment regulations have strong impacts on payment security and innovation PSD2 main objectives Contribute to a more integrated and efficient European payments market Improve the level playing field for payment service providers (including new players) Make payments safer and more secure Protect consumers Open-Banking and Third Party Providers (TPPs) Strong Customer Authentication (SCA) Key recent regulations Source : European Commission Example in Europe
  • 11. Confidential 11 Fintech also impact significantly the development of the payment market EDC newly released report on the impact of Fintech on the payment value chain
  • 12. Confidential 12 Why Fintech threaten traditional banks? Innovation Competition Regulation Fintech lead the disintermediation of the payment value chain New specialised and innovative lenders are emerging New neo-banks, payment providers and Fintech have emerged since 2005 (1,400 in Europe) Big technology groups are also strengthening their offering related to financial services (GAFA) Regulatory developments are designed to encourage competition in the payments sphere Traditional banks 1 2 3 Sources : Deloitte and Financial Times
  • 13. Confidential 13 Fintech investments in 2019 and different categories of payment companies Source : EDC Fintech Report , CB Insights and EDC Analysis 18% 21% 21% 37% 51% 57% Banking Infrastructure Blockchain and Cryptocurrency Security & Fraud Management Payments Open Banking - APIs AI & Automation & digitisation Fintech investment areas 2019 The Payment Market Map Point of sale payments Bitcoin Payments Billing, Automation, Streamlining Payment Processing Services Mobile Payments infrastructure Personal Payment Services Money Transfer Services Connected Card Payments
  • 14. Confidential 14 Consumer and business pain points that should be solved by Fintech to compete with traditional banks Source : EDC Fintech Report Consumer Pain Points Merchants Pain Points Real payments – but not real time Proof of account ownership P2P Payment High cross border costs Fighting fraud
  • 15. Confidential 15 Global remittances: an example of market where Fintech have accelerated the shift to digital $61 $106 $149 $189 $237 $285 $339 $382 $421 $442 $543 $489 $440 $444 $453 $439 $422 $409 $401 $397 $- $100 $200 $300 $400 $500 $600 $700 $800 $900 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 Global recorded remittances (in US$ Billions) Digital Non-Digital $ 604 $ 595 $ 589 $ 633 $ 690 $ 724 $ 761 $ 791 $ 822 $ 839 Source : EDC Fintech Report
  • 16. Confidential 16 Conclusion “It’s all about the experience. Either banks remove friction…. or someone else will.” Brett King – Futurist, author and CEO of Moven
  • 17. Contact details Edgar, Dunn & Company 1 bis rue du Havre 75008 Paris France Tel +331 4007 9224 Mobile +336 7026 9925 gregoire.toussaint@edgardunn.com Greg Toussaint Director Confidential 17