The10 smartest payment & card solution providers 2019

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Industry 4.0 updates
Learn How Robots In Logistics
Are Reshaping The Industry
4.0 Revolution
August 2019
Climate Chronicles
Climate Change: Industries
Role in Cutting down
Carbon Emission
Crafting Efﬁcient Cross Border Payment Solutions
For The UK Merchants
Xiao Li
Co-founder

EDITOR’S LETTER
he payments and cards industry is already one of the most
Tdynamic sectors in financial services, continues to evolve,
propelled by technological and operational innovations from
established industry players and FinTech firms. Not surprisingly, non-
cash transactions are poised to exceed 1 trillion for the first time in
2023, driven by increased card penetration, wider access to mobile
phones, and more access to payments infrastructure.
Industry players as well as FinTech firms are leveraging emerging
technologies to transform in areas such as digital identity, data
protection & privacy, instant cross-border payments, and payments-
channel integration to meet customer expectations and stay
competitive as agile newcomers enter the industry. As a result,
individuals and business leaders are able to stand on the global front.
They are also able to do trade with others without any restrictions and
issues.
Based on these latest industry activities, our brand new magazine issue
“The 10 Smartest Payment & Card Solution Providers of 2019”
explores changing payment and card landscape dynamics. In this
issue, we will take a closer look into how FusionPay is crafting
efficient cross border payment solutions for UK merchants so that they
can do more business with Chinese customers. Xiao Li, the Co-
founder of FusionPay, is a hard-working leader leveraging
technological advancement in favor of his business. This magazine
gives insights into how the featured leading companies dealing with
different issues of this sector as well as offering ground-breaking
payment solutions.
You don't want to miss out Cami Zimmer (Executive VP BDM,
Glympse) insights on why last mile delivery is the new competitive
vanguard for retail and grocery ecommerce
Don’t forget to also read our exclusive articles ‘Industry 4.0 updates’,
‘Climate Chronicles’ and ‘Editor’s Choice’ sections respectively.
Enjoy the issue!
Deepali Sarwade
Editorial Coordinator
Payments &
Cards Industry:
A Dynamic
Industry
Continues To
Break New
Grounds
Learn How Robots In Logistics
Are Reshaping The Industry
4.0 Revolution
Denis Gagne
CEO & CTO
August 2019
Climate Chronicles
Role in Cutting down
Carbon Emission
Crafting Efficient Cross Border Payment Solutions

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Cover
Story
Crafting Efcient Cross
Border Payment Solutions
FusionPay
Why Last Mile Delivery Is The
New Competitive Vanguard For
Retail and Grocery eCommerce
Cami Zimmer
Executive VP BDM, Glympse
Expert's
Corner
10
30

Learn How Robots In Logistics Are
Reshaping The Industry 4.0 Revolution
Climate Chronicles
Role in Cutting down Carbon Emission
Tech Testing
Got Stuck? Try These Tips To Streamline
Your Changing Testing Approach In IoT
Articles
HEDPAY:
Bridging The Gap Between Traditional
Banks And The Crypto World
OfnK:
Creating A Sustainable World
Through Electronic Payment
Transactions System
Puut Wallet:
The World's First Blockchain-Based
‘Leather Wallet’ Replacement Platform
18
22
28
20
26
36

Cover
Story
Xiao Li
Co-founder

The integration of e-commerce and mobile technology has forever changed the face of the payment
market. Earlier, the transition from cash to cashless payments was slow in the emerging markets but now,
it has grown exceptionally. This growth can be witnessed in China where the payment industry is heavily
dominated by mobile payment methods such as WeChat Pay and AliPay. Similarly, in Europe and America,
majority of the population prefer to use cashless payment methods. Other key factors that are contributing to the
growth of cashless payments are e-commerce sites such as Shopify and Taobao, to name a few. This has resulted
in e-merchants offering consumers numerous options to pay seamlessly for boosting their sales.
But, sadly there is no uniform currency or payment platform to help merchants to carry out their business without
hassle. From this peculiar dilemma, emerged the rise of digital omni-channel payment solution providers to assist
merchants from different countries to conduct businesses in an effortless way. The London, UK-based, FusionPay
has taken an initiative by providing for the UK businesses to engage with more Chinesepayment solution
customers. It also provides the IT system to enable WeChat Pay and Alipay services to the local merchants.
Crafting Efcient Cross Border Payment Solutions

Connecting Business with Customers
As a Fintech company, FusionPay caters to the needs of the UK merchants who conduct their business
with China. For this, the smartest payment solutions providing company has collaborated with China’s
most popular payment platforms such as WeChat Pay, Alipay, and Union Pay. These platforms use
top-level PCI-DSS security technology to protect each transaction. To make sure that the payment
and settlement take place efficiently, FusionPay has partnered with UK FCA to provide T+2
clearing and settlement services to its customers. It also follows the strict guidelines of EU GDPR
regulation.
Moreover, FusionPay has developed a new integrated mobile payment solution that allows
Chinese customers to pay in Yuan directly without currency exchange and then these payments
are settled in British Pound into the merchants’ accounts. The company also specializes in
promoting UK businesses by raising their brand awareness to the Chinese market. The products
of FusionPay include QR Code Solution, Point of Sale Solution and Online Payment Gateway
Solution. It also provides such as barcode payment, Create Payment QR Code,payment APIs
JSAPI Payment, App Payment, Query Transaction Status, Refund and Query Exchange Rate.
Catering to the Diverse Industries
Through its digital payment technologies, FusionPay is connecting the potential Chinese customers
with the UK merchants. Apart from payment solutions, the company also offers marketing solutions
and consulting services to different industries such as retail, education, tourism, hospitality, e-
commerce, and food & beverages. Through its consultancy service, it helps financial institutions gain
licenses so that they can have their own services for clients.
Monitoring Market Trends and Demographic Outlook
As the world is gradually moving towards cashless payments, Fintech companies are also crafting their smart
payment solution offerings. Therefore, FusionPay is continuously adapting to the current demographic outlook
whilst still keeping the clients’ needs as top priority. The expert team of FusionPay is constantly staying in-sync
with the latest consumer trends in order to stay ahead of their competitors. They are also personalizing solutions
that suit their clients’ business needs. The smart payment solutions provider believes that building a strong,
lasting, and mutually beneficial relationship with its clients is the key to long-term success for both the parties.
A Hard-Working Leader Aiming to Deliver Smart Payment Methods
Xiao Li, the Co-founder of FusionPay, is a hard-working leader leveraging technological advancement in favor
of his business. He received Beng (first class) in electronic engineering in ULCAN and MSC in digital
communication from the University of BATH in UK. He also conducted research on adaptive, self-feedback
algorithms, and Artificial Intelligence. Prior to founding FusionPay, Xiao worked with China Unicom that
involved offering value-added services based on user portraits, mobile internet product promotion, and equity
exchange based on data analysis and mobile internet.
Cover
Story

Presently, as the Co-founder, Xiao believes that his biggest challenge is the expansion of data collection channel
and how information can be obtained efficiently. The current acquisition method with WeChat Pay and Alipay is
limited, and the data obtained is not sufficiently complete. Therefore, he is aiming to develop efficient and
intelligent payment methods in the future.
Forecasting New Opportunities for FusionPay
The digital wave has influenced every business from diverse industries and the payment industry is not an
exception. As an experienced leader, Xiao predicts that there will be an increase in the number of UK merchants
who are moving towards accepting alternative payment methods. Xiao with his expert team plans to get in touch
with more merchants as they are able to introduce them to various novel markets and payment solutions they
require for conducting their business. FusionPay’s skilled team is future-proofing themselves from the expected
introduction of disruptive technologies as well as the continued emergence of digital noise in the near future.
A Change for Making Better Payment Services
According to Xiao, “At the moment, the convoluted regulatory landscape means institutions get licensed by
themselves and it is extremely resource-draining for small players. Also, reduce wind-down submission
obligations would significantly reduce the resources big banks expend on compliance and reporting, which
currently constitute some of their largest expenditures. ” Therefore, the one thing he would like to change is to
lower regulatory obstacles. By doing so, Fintech companies will become regulated and get licensed easily. This in
return will benefit the Fintech and payment industry to offer payment services like cross-border payment.
We are committed
to providing more
exible and secure
payment options.
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Company InfoCompany Name
Billpocket
Alejandro
Founder & CEO
Billpocket is a financial company based in Mexico founded by Alejandro
Guízar in 2012.
billpocket.com
BitPay
Stephen Pair
CEO
BitPay is a bitcoin payment service provider headquartered in Atlanta,
Georgia, United States.
bitpay.com
Dwolla
Ben Milne &
Shane Neuerburg
Co-Founders
Dwolla is a United States-only e-commerce company that provides an online
payment system and mobile payments network
dwolla.com
FusionPay
Xiao Li
Co-founder
The London, UK-based, FusionPay has taken an initiative by providing
payment solutions for the UK businesses to engage with more Chinese
customers.
fusionpay.co.uk
HEDPAY is a project aimed at solving the current complications in the global
financial system by combining the features and services of a modern
traditional e-bank, whilst implementing the prospects of a bank for
cryptocurrencies.
hedpay.com
Lightspeed provides customers with a simple way to build, manage and grow
their retail, restaurant or eCommerce business, and create a best-in-class
customer experience.
lightspeedhq.com
Established in 2017, OfnK is one such financial service provider that is
addressing the issue of
climate change.
ofnk.org
The unique all-in-one mobile wallet called ‘ Puut Wallet ’ is distinct from other
e-wallets; it can store cryptocurrencies like any other normal currency.
puutwallet.com
The Sweden-based, Trustly is one such smart payment solution provider that
is aiming to become the global leader in online bank payments.
trustly.com
Gravity Payments
Dan Price
CEO
Gravity Payments is a credit-card processing and financial services company.
gravitypayments.com
HedPay
Vicken Kaprelian
President & CEO
Lightspeed
Dax Dasilva
CEO
OfnK
David Lais
Founder & MD
Puut Wallet
Mark Arthur
Founder & CEO
Trustly
Oscar Berglund
CEO

over the past few years, the evolution in banking
introduced electronic money institutions to
improve the quality of payment services and
promote competition in the retail market. This
transformation in systems led to the popularity of modern
currency such as blockchain, bitcoin, and cryptocurrency.
And yet this distributed ledger based technology didn’t
seem to be adopted as rapidly as expected to bring
significant changes in the payment gateway system, as
well as in the security and transparency of transactions.
But today, the banking and its payments paradigm are
getting updated slowly, due to their bureaucracy to
incorporate these new concepts as well as to unleash their
full potential. If soon Blockchain technology heads
towards mass adoption, then these modern currencies will
be able to fully support the users in their payment choices
and fees due to their futuristic approach just as few smart
payment providers like .HEDPAY
HEDPAY is a project aimed at solving the current
complications in the global financial system by combining
the features and services of a modern traditional e-bank,
whilst implementing the prospects of a bank for
cryptocurrencies. The leading payment solution provider
aims to bridge the gap between traditional e-banks and
crypto finance using innovative blockchain technology, to
become the next gen banking solution offering a complete
spectrum of banking and financial services.
An Intellectual Torchbearer
As it is famously quoted “Necessity is the mother of
invention,” the originated challenges and problems give
rise to innovative solutions that revolutionise the system.
Due to the challenges faced in the payment industry,
Vicken Kaprelian (President and CEO of HEDPAY) felt
that there was a necessity of an upgraded smart payment
system. This led to a unique project that can solve the long
lasting frustration and complications in the payments and
transfer systems or methods related to commodities
business due to changing regulations and changes of
AML& KYC.
Speaking about background, Vicken belonged to a
Diamond & Gold Manufacturing and trade business that
ventured into the actual mining of commodities. He
created a sizeable company on the Frankfurt stock
exchange, during the initial years of the venture however
the financial crisis again gave rise to new payment and
transfer called “Bitcoin”. Vicken did overlook the modern
currency at that time but with increasing complications in
the market of the first world countries and the African
HEDPAY:
Bridging The Gap Between
Traditional Banks And The
Crypto WorldVicken Kaprelian
President & CEO
18
The Future Banking Solution

continent, he knew that there was a need for a novel
system. As a result, HEDPAY was born out of necessity
after 2014 when the financial sector was
flooding with complications and challenges. He decided to
start the project as payments & transfers between
developed, and underdeveloped countries.
HEDPAY was the best solution to be decentralized and
closest to the required smart payment solution. The
Blockchain technology or Bitcoin and crypto itself was
gaining popularity by proving its mettle. By making use of
them, HEDPAY tarted its journey and aims to be the best
solution for the crisis faced by the traditional banking
systems.
Challenges Fuelling the Pace of Growth
Vicken believes that the current challenge in the industry
is the evolution between banks and the crypto world where
banks neglect the modern currency by declaring that they
do not accept and consider crypto funds or related funds
but are secretly developing crypto technologies to keep up
with the speed and costs. He is confident that the small
companies like HEDPAY are developing smart
technologies at a faster pace as compared to these banks.
The capital funds are also a challenge the small companies
are facing in general. Furthermore, Vicken asserts, “Our
“
“
challenges are the capital funds that major
companies inject into their projects or Fintech,
which we do not have and that is the main reason
also that keeps us ongoing with the challenge,
when for them is just a project but for us is our life
and future.”
Tactics to Survive in the Competition
Vicken believes that his time in the industry has
crafted his entrepreneurial skills and hence his
experience is helping HEDPAY to row the boat
through the mountain of challenges. The company
has been through tough times but each time emerges
strong by working consistently towards its goals.
Explaining about his approach towards the
competition in the market, Vicken says, “We don’t
have any special approach, we work in a
conservative way to get to the goals needed
regardless how, just focus on the result that will come
out.”
Roadmap of HEDPAY for the Coming Years
The HEDPAY team believes that the coming years
might be more challenging than the past years due to
the change in the banking methods and payment
systems, which are assumed to be more
decentralized. With this pace, HEDPAY hopes that it
would become the leading project in the finance
sector to cater to the verticals with its new ways of
banking and payments for both sides of the spectrum;
banks and consumers. In addition, it also plans to
provide a single platform for FIAt and
Cryptocurrency.
Key Changes that might improve the Payment
Industry Platform
When asked about what change Vicken would like
to see in the payment industry, he replied by saying
that nothing could be changed in the industry, as
much as its being changed now, but would be great
if we could separate governments from the
financial issuing involvements. Besides, make it
as peer-to-peer as it should be, based on the needs
and requirements of businesses or individuals, yet
in a regulated manner.
19

20
Years back, Amazon’s logistics robots, Kiva
Systems were in high demand mainly from
retailers and e-commerce until the company put
acquisition over the use of Kiva Systems, now known as
Amazon Robotics, for its own operations alone. After
then, the market of cobots (assisting robots) picked up
pace and started growing. In the boardroom of logistic
companies, there always has been a common question to
discuss: how can we deliver things faster and more
efficiently without compromising on the quality of
service?
Now they have found the answer; take the help of smart
machines that not only can save the time but also assist
and manage loads of diverse tasks.
Future evolution concerning robotics in logistics industry
is deeper than one can think. From first industrial
revolution comprising of mechanization through water
and steam power for mass production to assembly lines
using electricity in the second, the fourth industrial
revolution is supposed to inherit what started in the third
i.e. adopting computers and automation and enhancing it
with smart machine learning.
Are we industry 4.0 ready, believing robots and
cobots at the same time?
While the term industry 4.0 is considered as a marketing
hype, certain shifts happening in the manufacturing
sector deserves our attention. Several graphs represent
the development of technology from first industrial
revolution to the third suggesting humans have evolved
100 times more than the previous ones. For example,
th
most steam engines used in the 19 century were
th
replaced by the electric trains in the 20 century, making
transportation easier and faster, cost friendly, and
efficient enough for multiple industries. Also, when
computer was introduced in industry 3.0, the continuous
contribution of technology made it more concise,
quicker, and easier to learn. Today, more than 3 billion
people are using internet every day on their PCs, mobile
phones, tablets, or IoT.
Many innovations have developed platforms for industry
4.0 based on smart robotization. At this moment, they are
working on solutions on how to match human
capabilities and performance. Smart robot solutions must
consist of three key human capabilities to match their
performance:
First, create the controller like a human brain so that
robots can become adaptive, fast, highly flexible, and
Learn How Robots In Logistics Are Reshaping The
Revolution
ndustry 4.

21
includes drones to be launched from a control centre
and docked on a special rooftop parcel station loaded
via a robot arm. Making sky-deliveries a reality,
drones have the potential to enable huge efficiencies
in weighed deliveries in the coming future.
Ÿ Self-driving robots: Robots stationed outside
your door will soon be
an everyday
occurrence.
Autonomous vehicles
will be allowed to
operate not just on city
sidewalks and
crosswalks, but on streets
and highways as well.
Companies like Teleretail are
developing small vehicles to make them work
in every condition.
Ÿ Warehousing: Robotic arms and a screen face
are the next warehouse workers equipped with
complex vision systems, force sensing, and advanced
machine-learning software. Working as helping hands
for humans, these programmed robots will ‘think’ on
tasks. Alibaba warehouses are an example where
robots perform 70% of the tasks, making the
company the top e-commerce running business in
China. Deploying these robots to work with humans
will bring efficiency with great growth rate as
compared to today’s hard hitting works. Their
installation will also reduce the risk of injuries and
help into thinking about the more rewarding jobs.
However, industry 4.0 is considered as a buzz created
around industries. There is a fact that targeting robots in
logistics can propel the company towards powerful and
phenomenal success. Therefore, robotized production
will become more affordable, more flexible to different
product types, and with high use of capital as the systems
are reprogrammable. Now companies can aim to deliver
an easy to program, easy to reuse, reliable, and safe
robotized platform to accelerate innovation. This is how
robots in logistics are reshaping the industry 4.0
revolution.
intelligent. Second, simulate the human eyes by
developing a vision system that is adaptive to colour and
light, works fast, and is free to move. Furthermore, the
vision system must position each product so that it can
lie in an arbitrary position in the tray and exact product
position is communicated to the robot for grasping.
Third, create the
human hands to really
feel the task and work
collaboratively in a
safe way.
Presently, it seems like the
whole can’t stop gushing
about the industrial 4.0
revolution which is fast jetting with rapid
technology breakthroughs such as IoT,
robots, Artificial Intelligence, and 3D
printing.
So, how fast robotic technology is
developing today?
According to , the global warehousing andTractica
logistics robots market will make $21.7 billion by 2021.
But where will robots in logistics boom in the future?
Ÿ Transportation: Automated ships and trucks can
help shifting goods from factories to warehouses and
distribution centers. Companies have already
demonstrated vehicles and ships with cameras, lasers,
and GPS systems. The self-driving trucks and
automated logistics being part of Waymo’s pilot
program are already set to deliver goods to Google’s
data centers in Atlanta. These massive transport
engines are focused around making the drive more
efficient and cost saving. Additionally, humans will
no longer be needed on the roads or sailing for weeks
at the sea. Rather, robots will drive for 24/7 taking the
quickest routes. However, for now they will require
safety drivers till the time they can drive alone.
Ÿ Drones: After Amazon’s prime delivery in 30
minutes practiced in the U.S and some handful of
countries, Airbus Skyways has designed an aerial
vehicle to deliver parcels to customers in urban areas
of Singapore. The company’s sky-delivery process

The growing frequency of serious climatic
occurrences, combined with the imprudent nature
of economic development, has the potential to
create unsustainable levels of damage for all the organisms
living in the world. This is where the financial sector comes
into the picture, as it is a layer between consumers and day-
to-day consumption, providing the fuel and the rails for the
modern economy. Thanks to the modern technologies like
machine learning and AI, many financial services providers
are now able to use the vast amount of gathered data
(payment transactions) to help and guide consumers to act
more environmentally friendly.
Established in 2017, is one such financial serviceOfnK
provider that is addressing the issue of climate change. The
organization’s goal is to build an open platform to enable
the payment industry to use payment data to help their
customers to understand their environmental impact and to
guide them to make more responsible and environmental
friendly purchase decisions.
The Competent Leader Fighting Climate Change using
his Knowledge
The Founder and Managing Director of OfnK, David
Lais is a technical enthusiast and the serial founder, who
has been working in the payment sector his entire career
life. At the age of 16, the competent leader started his first
venture and coincidentally moved into the payment industry
not knowing what he actually got himself into. This
industry piqued his interest more because everyone pays for
something and uses it daily, but they don’t know how
everything works.
In 2015, David encountered a life-changing event and
decided to change his focus and use his payment knowledge
to start fighting for climate change. “For me, it was crystal
clear that each and every one of us has a direct impact on
the environment by choosing what we eat, how we travel,
and live our lives,” says the Founder of OfnK. Therefore, he
embarked to find a solution and came up with the idea to
establish OfnK.
Leveraging Data and Technology to Make Customers
Understand
OfnK is a short form of Organisation fuer nachhaltigen
Konsum (Organization for sustainable consumption) and a
German non-profit organization which believes that to
combat climate change and support the global sustainable
development goals, it needs to educate consumers on their
consumption habits and its impact on nature. Keeping its
goals in mind, the German-based organization has
developed a system that can determine the negative effect
on the environment through electronic payment
transactions. To determine the environmental impact of
purchase, different machine learning algorithms categorize
“
“
Creating A Sustainable World Through Electronic Payment Transactions System
22

and analyze through payment transactions by comparing it
with sustainability indices and public information. The
detailed data along with various information about the
merchants and the purchases itself is provided and then, it is
processed, prepared and made available to the consumers.
As a result, customers are able to understand the social and
environmental impacts behind their purchases. OfnK is
primarily serving the key verticals such as retail banking
and account information service providers. Through them,
these people can use data and information to guide their
consumers. Moreover, the smart payment solution provider
has also ventured into the sustainability sector and is
tackling major socio-economic and environmental topics
connected to the climate crisis. In the coming days, it is
hoping to offer a part of the solution in creating a more
sustainable world.
Working Towards a Common Goal
In this industry, numerous organizations are offering their
services and perhaps they are working towards a common
goal. According to David, “Is it a competition if we fight for
the same goal? I don’t think we actually have competition.”
The founder is aware of the others market competitors that
are working on the similar lines. But, it doesn’t affect him
because he believes, "We all share the same goal and
reaching this goal is more important than our individual
success.” When everyone is moving towards a common
goal, it creates a very supportive network of like-
minded companies and individuals, less ego-
driven, and focused on the co-created goal.
Additionally, David is a strong defender of the
principle “Give-Give-Take”. “Always give more
than you take, you never know what impact you
create with what you give and the more you give for
the sake of giving, the more you get back––from my
experience that even works in a highly competitive
environment,” says David.
Addressing Challenges, Changing the Payment
Industry
Since OfnK’s inception, David faced numerous
challenges but also successfully overcame them with
his knowledge and willpower. However, the founder
believes that his biggest challenge was and continues
to be the global acceptance of the climate change
crisis. It is still very difficult to get banks or payment
institutes to allocate funds to such subject-related
ventures. Moreover, for most of his clients, the
decision is still made on the fact that the developed
solution drives sales instead of actually looking for a
climate change solution. But, today, the younger
generations are asking for climate-friendly solutions in
all areas which is the first step towards a sustainable
world. The visionary leader believes that if he had the
chance to change something within this system, his
first choice would be to change the current
fundamental monetary system. This system is not
designed to support society and needs an urgent
upgrade.
Wild Ride Ahead for OfnK
OfnK is looking towards a brighter future where
consumption of sustainable and eco-friendly products
will be used. In the next 5 years, the financial service
provider aims to scale within the industry, venture
out into new countries, integrate more features, and
reach to additional partners. The organization is also
ready for new opportunities that come with new
data, especially if it taps into things like supply
chain transparency in combination with AI and
machine learning. Commenting on this, David says,
"Technological advances and the trend towards a
more conscious consumption will make the
upcoming years very interesting and for sure bring
new opportunities and shape our industry as a
whole.”
David Lais
Founder & Managing Director
23

C
limate change is the current rapid warming of the Earth’s climate caused by human activity. If left unchecked it poses
an unprecedented threat to life on earth and the ecosystems on this planet. Climate change refers to the long-term
changes in the climate that occur over decades, centuries or longer. It is caused by rapidly increasing greenhouse
gases in the Earth’s atmosphere due primarily to burning fossil fuels. These heat-trapping gases are warming the Earth and
the Oceans resulting in rising sea levels, changes in storm patterns, altered ocean currents, changes in rainfall, melting snow
and ice, more extreme heat events, ﬁres, and drought. These impacts are projected to continue and in some cases, intensify,
affecting human health, infrastructure, forests, agriculture, freshwater supplies, coastlines, and marine systems.
Power Generation is the major culprit
The leading contributor to greenhouse gases around the world is the power generation sector. 40% of all the emission comes
from power generation. Because most of the power generation still use non-renewable sources like coal and oil to generate
electricity. The electricity is the most essential part of our life and the world will stand still if we stop using electricity. So that
option is out of the gate. We already using wind, waves, water power, and solar power to generate electricity but they haven’t
reached the stage where they can satisfy the need for electricity for all. Ultra supercritical combustion, Circulating Fluidized
Bed (CFB), and coal gasiﬁcation is the main focus of power generation companies. These technologies cut down the
emission and generate more power for the given amount of coal.
The solution to transportation might lie in electric vehicles
The transport sector also contributes big to increase air pollution. Most of our vehicle runs on petrol or diesel and there is no
economical alternative in the market. Sure researchers are doing their best to come up with solutions like electric car or car
that runs on biofuel or solar cells. But these concepts are yet to bear any fruit. There are carbon control guidelines that the
entire car manufacturers have to follow which have brought down the emission a few notches but the transport sector has to
go a long way to right the wrong in climate change.
Manufacturing can adopt a green initiative
The manufacturing industry basically depends upon the power and all type of chemicals that are needed to produce a product.
It’s not just carbon emission but there are far more dangerous gases that are released in the air by the manufacturing industry.
The manufacturing industry already using the concept of recycling but they can use power generated through renewable
sources as they have the money to do so. Ikea the Swedish furniture maker source 50% of its wood from a sustainable
forester and 100% of its cotton from farms that use less water, energy, chemical fertilizers, and pesticides. But these moves
are not good enough to bring the emission level considerably down.
Industries Role In Preserving
The Environment
Climate Change:
26
Climate Chronicles

Real estate and responsibility to preserve the
environment
Building houses required an enormous amount of energy
and in the end, the environment suffers. The machinery and
the chemicals that are being used are unparalleled to build a
structure. The demand for eco-friendly measures comes
from the ground and consumer has to force these builders to
use techniques that do not harm the natural environment.
Because our next generation will live in the house that we
are building today and if it is going to cost us our natural
surrounding then it’s not worth it. Renewed Material,
Liveroof, Bark House, Solar Activated Facade are few
companies involved in building houses that are sustainable
and do not harm nature.
Agriculture and need to stop the use of harmful
chemicals
The technology has improved the production of the crop but
also increased the pollutants that are degrading air water
and soil and ultimately causing climate change. The
agriculture sector is responsible for producing grains,
vegetables, and fruits for the consumption of the
population. The agriculture sector needs to adopt methods
that are sustainable and keep nature and our food healthy.
The techniques like permaculture, aqua phonics &
hydroponics, crop rotation, and poly-cultures can help in
attaining sustainability and decrease biodegradation.
Households and small businesses are also not far behind
All the sectors mentioned above are just
the medium put in place by the man.
And it makes us the biggest culprit
for climate change. The quest of
man for power burned a hole in
the ozone layer which is
melting arctic ice at the rapid
pace and changing climate
and making life difficult as
time passes by.
Governments around the
world trying to reach a deal
that will benefit all. But they
are not able to do so as
many countries are refusing
to sign the deal. Just try little
things like cut down the use
of AC, carpool to the office,
save electricity or anything
that makes little bit of
difference. It might look like a
drop in the ocean but can bring
the change in due time if
followed properly.
To conclude, industries are doing
their part to cut down the carbon
emission but individuals need to
contribute equally. The way to change
the world is through individual
responsibility and taking action in your
own community. Using public transport or
cycles for transportation can cut out the carbon
emission on a drastic change. Small steps can take
us a long way in this ’save earth’ journey.
27

Today, high-tech gadgets are replacing nearly all
traditional systems. Currently, smartphones are the
most popular ones among users. No more pocket
changes, no more huge wallets, and no more extra cards, just a
smart gadget is what you need in this new cashless era! More
than half of the global population owns a smartphone, and
many consumers are choosing to conduct e-commerce
transactions mainly via mobile devices. Mobile wallets can
now make your payments at the tap of your finger. Due to its
ease of use, people have started accepting payments through
mobile wallets and consumers have started seeing the
advantage that comes from using e-wallets. The market today
is crammed with numerous payment solution providers to
assist businesses. These mobile wallets are not just limited to
the transaction of cash. The unique all-in-one mobile wallet
called ‘ ’ is distinct from other e-wallets; it canPuut Wallet
store cryptocurrencies like any other normal currency.
The All-In-One Mobile Wallet
Puut A/S is a Danish-based high tech company that offers
blockchain-based, biometrics-enabled and AI-ready mobile
wallet platform as a service to smartphone users, service
providers, merchants and governments alike. Puut A/S is
striving to bring the experience of a traditional cloud network
to mobile devices and revolutionize the user experience of a
simple smartphone. The company’s flagship Puut Wallet is an
‘All-In-One wallet’ that aims at helping consumers get rid of
their leather wallets by mobilizing its content in a way that is
seamless, secure, and social. Its other unique functionalities
include:
Ÿ Currency Wallets
Ÿ Personal Wallets
Ÿ Citizen Wallets
Ÿ Business wallets
Ÿ Institutional wallets
Ÿ Marketplace
Ÿ Messaging
A Wallet Supporting Crypto Currencies
This unique e-wallet is an integrated platform that supports
both fiat and crypto transactions; users can share money and
bitcoin from the wallet. The highlight of the application is
Bitcoin LVX (BVX); a crypto-platform that provides
payments, exchanges, and remittances in a distributed fashion.
It is user-friendly, scalable, faster, and energy-efficient as
compared to existing cryptocurrencies, and can be mined with
a regular computer.
With the high growth of Puut Wallet’s marketplace, the team is
in position to reward its users with an addition of a fee-free
p2p crypto-exchange to its offering. The new crypto-exchange
will allow users to buy and sell Bitcoin, Bitcoin LVX, and
Ethereum directly from each other, without depositing funds
on the exchange.
“I am excited to see BVX becoming a daily medium of
exchange for mobile wallet users. BVX is here to make Bitcoin
spendable in a way that is energy efficient, seamless, and
social,” says Mark Arthur, Creator of Bitcoin LVX.
The World’s First Blockchain-Based ‘Leather Wallet’ Replacement Platform
28

Business and Institutional Platform
Puut provides Business and Institutional Wallets for service
providers, banks, merchants, and governments. The platform
includes a powerful set of APIs that lets organizations tokenise
and push Interactive Personal Identification to both personal
and citizen wallets. While the Institutional platform aims at
helping governments deliver citizen-centric public services and
future proof digitization tools to civil servants, the Business
platform leverages OpenWallet Platform and the OpenWallet
API to deliver a wide range of personal media to personal
wallets.
More than Just an “e-Wallet Platform”
Puut Mobile Wallet can easily replace the leather wallet, free
us from the hassle, and let us enjoy virtual content from the
service providers around the world. The services include
payment cards, business cards, receipts, bills, loyalty cards,
airline tickets, train tickets, event tickets, bus tickets, boarding
pass, bus pass, monthly pass, daily pass, access cards ID cards,
student cards, driving license, library card, residence permits,
visa, social security cards, and the biometric passports.
Additional social features allow users to create shopping
groups that can collectively purchase items from a local store
at a greater discount. The social features are not just limited to
shopping, users can create albums, upload and share photos,
create and share virtual business cards, and also send and
receive messages using Puut messenger. The platform is more
than just a wallet, which makes it more exceptional compared
with the competition.
We are a high tech
company that offers
blockchain-based,
biometrics-enabled and AI-
ready mobile wallet
platform as a service to
smartphone users, service
providers, merchants and
governments alike.
“
“
Loyalty Program Powered By Artificial
Intelligence
The vast majority of loyalty programs are specifically
designed to reward habits and not true loyalty, which
has adversely affected some companies as customers
are not emotionally attached to brands. This has
constrained the loyalty program penetration at very low
levels among segments like dining, travel, big-box
retail, clothing, and retail banking reaching individually
35%, 49%, 45%, 47% and 31% in 2017 respectively.
Recently, Puut A/S launched the Artificial Intelligence-
powered Loyalty scheme to help increase loyalty
programs penetration. Its loyalty scheme is very
customer-centric as it helps reward loyal customers
qualitatively.
“Puut Wallet is a user-centric wallet that is tailored to
create a value continuum for loyalty programs,”
concludes Mark.
Puut Wallet, Recognized as a Global Technology
Innovator
Various media outlets have recognized the company for
its innovative approach in the finance sector. Last year,
Puut Wallet won the prestigious Red Herring Top 100
Global Award for being the world’s leading technology
innovator.
“We believe Puut A/S embodies the vision, drive, and
innovation that define a successful entrepreneurial
venture. Puut A/S should be proud of its
accomplishment,” said Alex Vieux, Publisher, and CEO
of Red Herring.
Puut A/S has been working towards its goal of
revolutionizing the use of smartphone devices. The team
aspires to bring the experience of a traditional cloud
network to mobile devices, by delivering a global
mobile experience to smartphone users and providing
an operator and bank agnostic approach to mobile
wallets.
29

According to a 2018 study, the preceding 18
months saw a 50% increase in last mile
interactions, largely due to increased demand in
B2C eCommerce. Here’s how your business can prepare
itself to excel in this new reality.
The eCommerce era has redeﬁned customer
expectations
The evolution of customer expectations when it comes to
home delivery has been discussed frequently in recent
years, but in reality it’s more appropriate to say that they
have been redeﬁned in the current environment; the term
“evolution” doesn’t quite capture just how quickly the
standards have changed. For example, in just a short time
Amazon went from completely utilizing the major
shipping carriers for all of their deliveries to bringing
more and more under their umbrella, introducing faster
shipping options and giving customers the ability to see
where their driver is on the delivery day.
The industry has followed suit, and thankfully you don’t
have to have the economies of scale of Amazon (since
almost no one does!) in order to incorporate last mile
improvements for customers. All you have to do is focus
on the opportunities for engagement at every step of the
last mile journey.
Consistently excellent last mile service sets you apart
In the case of retail delivery, companies are typically
competing against other entities that offer similar (or
often the same) products at similar prices. This is
especially true in the grocery industry, where companies
Retail Grocery eCommerce&
Why
Last Mile Delivery Is
The New Competitive Vanguard For
30

already compete for razor-thin margins and brands are
increasingly turning to home delivery as a part of their
core CX.
On one hand this seems daunting, but it also represents
an important opportunity: if your competitors are
also offering home delivery, you can differentiate
yourself by making incremental yet important
improvements in your last mile experience. Make a
commitment to increase visibility whenever
possible. Invest in new technology such as AI that
automatically optimizes delivery routes. Provide
customers with easy options for returns and follow
up with instant feedback opportunities.
Last mile self-service options make sense for
consumers and brands
The ultimate goal is to make every aspect of the
last mile experience as easy as possible for
everyone involved—your customers, your delivery
drivers, and your customer service team. Self-
service functionality is a crucial part of this
strategy, and innovative technology is now taking
things that were impossible just a couple of years
ago and turning them into routine interactions.
Customers can get real-time updates on driver location
from any mobile device, and even track the driver’s
position in an instant, all without having to call to ﬁnd
out where they are or when they will be there. For
customers who do call during the last mile, integrated
Interactive Voice Response (IVR) systems keep them in
the loop nearly as quickly, all without the need for
interaction with a live agent. This is an incredible
operational savings to brands!
Success in the last mile is built on a foundation of
technology and dedication
The newest, most user-friendly last mile technology
available won’t be very useful unless it’s paired with
employees who are willing to execute your CX strategy
sale after-sale. And the most dedicated employees in the
world won’t be able to save you from falling behind the
competition if you don’t provide them with innovative
ABOUT THE AUTHOR
Cami Zimmer | Executive VP BDM
31

technological tools that make home delivery more convenient and worry-free for consumers.
The new frontier of the last mile for retail and grocery businesses lies at the junction of innovative tech and team
members who prioritize the service experience for every customer. Customers expect more from their last mile
experience than ever before, but brands also have more affordable tools and feasible strategies at their disposal than
ever before. It’s up to you to combine them in a way that delivers sustained value to your buyers each time they click
the checkout button on your eCommerce platform.
Sources:
Ÿ https://www.retaildive.com/news/solving-for-the-last-mile-is-retails-next-big-disruption/514577
Ÿ https://www.oracle.com/webfolder/s/adv/doc1/RT153-SURV-LastMile-Mar-
2018.pdf?elqTrackId=8c00d67d9d684a4891ee085b659ef173&elqaid=63288&elqat=2
·
32

The10 smartest payment & card solution providers 2019

The10 smartest payment & card solution providers 2019

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