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Editorial
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CONT
TENTS
CANDID CONVERSATION WITH TBF
Inscribe Your Business Stories
THE BUSINESS F ME
Inscribe Your Business Stories
THE BUSINESS F ME
19
product or a custom-designed service. This approach to
serving our clients is necessary in our marketplace as the
payment requirements of businesses are some mes
unique, and at other mes, unplanned.
Paymentworld Europe Ltd. works mostly with small to
medium sized enterprises in Europe, across several sectors
from established gaming companies to leading marke ng
agencies. The company is selec ve about whom it works
with, in order to ensure it remains compliant with the strict
regula ons rela ng to the Preven on of Money Laundering
and the Financing of Terrorism. This allows the company to
provide its business clients with the necessary peace of
mind that comes with knowing that their payment service
provider (PSP) is not struck with sanc ons, or even with
the suspension of its license as a financial ins tu on.
Unfortunately, when this happens it is not just the PSP that
suffers but also the ins tu ons' clients.
Since Paymentworld Europe has now been opera ng for
several years, the company has built up a product por olio
made up of several solu ons. One of our most sought-a er
services is IBAN4U, a service that provides clients with an
online payment account that comes with a unique
interna onal bank account number (IBAN), that may also
be personalized. The special thing about this service is that
we are able to open an account for our corporate clients
within just a few days, whereas in certain circumstances
tradi onal banks normally take several weeks or months.
The account is similar to a normal bank account in that it
can be accessed 24/7 online. Furthermore, clients can take
advantage of other features such the ability make batch
payments, execute payments around the world, and enjoy
100% deposit protec on.
Another significant service that we offer is the processing
of Single European Payment Area (SEPA) Direct Debit
payments for our clients. SEPA Direct Debit is an
increasingly popular standardized payment method within
the EU and six other European countries. It is ideal for
recurring payments as it is a 'pull payment method', which
means that our clients can directly charge their customers'
bank accounts, provided they have the mandate to do so.
Through this service, our clients benefit from reduced
churn and increased cashflow as a result of receiving
payments faster.
Even though we are a payments company, one of our main
call to ac ons is as follows: 'Unlock new payment
opportuni es to grow your business'. That's because we
believe a company's payment systems are an enabler for its
growth. For example, one of our solu ons is a payment
gateway that makes over 350 payment methods available
to the merchant. By offering a variety of payment methods,
buyers are able to pay using their preferred payment
method and merchants can increase their shopping bag
conversion rates thus resul ng in higher sales.
In order to offer a secure, reliable and efficient service to
our clients, it is necessary for us to con nuously invest in
our infrastructure. Just this year we replaced our previous
core banking system with Oracle Flexcube, a best-in-class
system that is used by leading banks worldwide. With
Oracle Flexcube, Paymentworld will improve its opera onal
efficiency, reduce me to market for upcoming products,
and it will also greatly expand the company's Open Banking
capabili es.
This year, the company has also invested in a new KYC and
customer onboarding so ware that makes the applica on
process for our clients digital and more user-friendly. This is
a significant challenge for many payment service providers
as the customer applica on process can be quite long and
thorough, as it involves filling in informa on and
submi ng documenta on about not just the company but
also its directors, shareholders, and ul mate beneficiary
owners.
Con nually inves ng in the company's technological
infrastructure is necessary to ensure the future growth of
the company. However, it is not enough, and that is why
Paymentworld Europe is also growing its team. With a
headcount of 20 people, the company is opening up
several new posi ons in 2021 in order to keep up with the
client intake whilst con nuously striving to raise standards.
In 2021, Paymentworld Europe will be releasing new
products and entering new markets whilst further
establishing its reputa on as a trustworthy and customer-
focused payments partner.
22 Inscribe Your Business Stories
THE BUSINESS F ME
year during the ini al phase of the
ongoing pandemic , I believe stock
broking industry players had ac vely
provided most the of the trading &
investment services to their clients
while major team players were doing
work from home. The corporates
currently charge brokerage fees for
their equity trading and other
financial services such as asset
management, mutual funds, wealth
management, top picks, trading and
several other services that can
appeal the consumers. The financial
brokers have now developed their
marke ng ability to assist customers
in mee ng their goals with a wide
suite of products & services
strengthening their rela onships
over the long term associa on with
clients. The increasing use of
internet, smartphones, and mobile
apps has led to evolvement of lower
brokerage fee system and has helped
these brokers to gain momentum in
the market wrt financial brokerage
market growth rate over forecast
period. Addi onally, as per media
sources around 12 lakh new
investors opened demat accounts
with the Depository Services in
March & April alone. Out of these,
approx 6.18 lakh accounts were
opened in March'20 & 6 lakh in
April'20. This marks a significant fillip
when compared to 4.2 million new
demat accounts opened in the prior
11 months between April 2019 and
February 2020. Addi onally a report
by Mint ci ng data from the
Securi es and Exchange Board of
India reported that the number of
new demat accounts opened during
FY2020 stood at 4.9 million, a 22.5
percent increase from the 4 million
demat accounts opened in FY2019.
This, the report noted, was the
highest in at least a decade. While
NSE data show that the internet
trading volumes jumped 53 per cent
in April to an average daily volume of
₹12,602 crore, compared to a daily
average turnover of ₹ 8,261 crore.
Based on the increased compe on
the discount brokers services in form
of lower brokerage charges, the full
service brokers have moved their
strategy for boos ng revenues from
the non-brokerage segment. Asset
management services, por olio
management services, insurance
broking and mutual funds are the
non-brokerage segment are
considered to be full me services
for brokers with focussed objec ves.
Ahead in future,I believe that to
survive in that compe ve market as
a broker one would need to focus
beyond advancing their pla orms
with technological & back end up
grada ons including EKYC, biometric
authen ca on, order management
systems, advanced char ng &
analy cal solu ons etc. Also as a
broker we should further focus on
diversifying product por olios to
Por olio Management Op mum,
Ins tu onal services & third party
products distribu on of Insurance,
Loans, and Mutual Funds etc, to
become a one-stop solu on for all
financial needs. Online trading has
started gaining momentum since the
start of the current decade and is
playing a pivotal role in driving the
retail brokerage market.
26 Inscribe Your Business Stories
THE BUSINESS F ME
and electronic payment processing on a single pla orm.
Some of its highlights are:
Switching - Refers to the so ware capable of receiving
transac on requests from different interfaces and
obtaining authoriza on for transac on comple on. High
performance, real- me authoriza on switching, issuers,
acquirers, and processors can manage the fast-moving
payments landscape and deliver the best levels of
service to their customers.
ATM Management –Provides fraud preven on and
other management tools for the machines.
Cards&WalletManagement–Supportscredit,debit,and
prepaid cards straight out of the box. It also offers support
for specialist card types like corporate, travel, and campus
cards, as well as virtual cards, e-wallets, and emerging
paymentinstruments.
Merchant Management - Assists merchants and
retailers to manage payment processing and
compliance, while also enabling acquirers to easily
manage merchant rela onships. From setup to asset
management, it delivers a superior level of service to
merchant networks.
E-commerce suite - Provides a secure, state-of-the-art
gateway for internet payment processing. It removes
customer dependence on third par es or chooses
individual components to enhance an exis ng internet
payment pla orm. Fraud Preven on - The solu on uses
a sophis cated rules-based engine to rapidly isolate
suspicious transac ons in real- me, enabling users to
prevent fraud from affec ng relevant customers.
Mobile POS – Combines a Smartphone with a card
reader that helps create a low-cost Point of Sale (POS)
device for seamless customer experience and increased
business efficiency.
Mobile Banking - Delivers improved self-card
management with features such as viewing and transfer
of purse balances, transac on history, PIN change, and
ATM loca on – as customers demand instant access to
their banking services through their mobile devices.
PEXforFuture
For the forthcoming years, PEX is posi oning itself as the
'go-to' fintech company when it comes to the supply of
the latest technology to the financial industry. Whilst
staying at the forefront of emerging technologies, PEX is
equally conscious of the growing compe on as well as
the restrained local market.
Talking about the strength and future perspec ves of
the company, Sailesh quoted, “Our Future lies in the
sustained and efficient development of improved client
solu ons with the help of emerging/ latest technology
and AI. Effec veness of the supplied solu on, security,
and cost stay our strengths and leveraging thereon we
will con nue to expand locally and in the Africa region
and poten ally MENA in the medium to long term.”
30 Inscribe Your Business Stories
THE BUSINESS F ME
The Most Recommended Fintech Solution Providers 2020
The Most Recommended Fintech Solution Providers 2020
The Most Recommended Fintech Solution Providers 2020
The Most Recommended Fintech Solution Providers 2020

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The Most Recommended Fintech Solution Providers 2020

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  • 16. CANDID CONVERSATION WITH TBF Inscribe Your Business Stories THE BUSINESS F ME
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  • 24. product or a custom-designed service. This approach to serving our clients is necessary in our marketplace as the payment requirements of businesses are some mes unique, and at other mes, unplanned. Paymentworld Europe Ltd. works mostly with small to medium sized enterprises in Europe, across several sectors from established gaming companies to leading marke ng agencies. The company is selec ve about whom it works with, in order to ensure it remains compliant with the strict regula ons rela ng to the Preven on of Money Laundering and the Financing of Terrorism. This allows the company to provide its business clients with the necessary peace of mind that comes with knowing that their payment service provider (PSP) is not struck with sanc ons, or even with the suspension of its license as a financial ins tu on. Unfortunately, when this happens it is not just the PSP that suffers but also the ins tu ons' clients. Since Paymentworld Europe has now been opera ng for several years, the company has built up a product por olio made up of several solu ons. One of our most sought-a er services is IBAN4U, a service that provides clients with an online payment account that comes with a unique interna onal bank account number (IBAN), that may also be personalized. The special thing about this service is that we are able to open an account for our corporate clients within just a few days, whereas in certain circumstances tradi onal banks normally take several weeks or months. The account is similar to a normal bank account in that it can be accessed 24/7 online. Furthermore, clients can take advantage of other features such the ability make batch payments, execute payments around the world, and enjoy 100% deposit protec on. Another significant service that we offer is the processing of Single European Payment Area (SEPA) Direct Debit payments for our clients. SEPA Direct Debit is an increasingly popular standardized payment method within the EU and six other European countries. It is ideal for recurring payments as it is a 'pull payment method', which means that our clients can directly charge their customers' bank accounts, provided they have the mandate to do so. Through this service, our clients benefit from reduced churn and increased cashflow as a result of receiving payments faster. Even though we are a payments company, one of our main call to ac ons is as follows: 'Unlock new payment opportuni es to grow your business'. That's because we believe a company's payment systems are an enabler for its growth. For example, one of our solu ons is a payment gateway that makes over 350 payment methods available to the merchant. By offering a variety of payment methods, buyers are able to pay using their preferred payment method and merchants can increase their shopping bag conversion rates thus resul ng in higher sales. In order to offer a secure, reliable and efficient service to our clients, it is necessary for us to con nuously invest in our infrastructure. Just this year we replaced our previous core banking system with Oracle Flexcube, a best-in-class system that is used by leading banks worldwide. With Oracle Flexcube, Paymentworld will improve its opera onal efficiency, reduce me to market for upcoming products, and it will also greatly expand the company's Open Banking capabili es. This year, the company has also invested in a new KYC and customer onboarding so ware that makes the applica on process for our clients digital and more user-friendly. This is a significant challenge for many payment service providers as the customer applica on process can be quite long and thorough, as it involves filling in informa on and submi ng documenta on about not just the company but also its directors, shareholders, and ul mate beneficiary owners. Con nually inves ng in the company's technological infrastructure is necessary to ensure the future growth of the company. However, it is not enough, and that is why Paymentworld Europe is also growing its team. With a headcount of 20 people, the company is opening up several new posi ons in 2021 in order to keep up with the client intake whilst con nuously striving to raise standards. In 2021, Paymentworld Europe will be releasing new products and entering new markets whilst further establishing its reputa on as a trustworthy and customer- focused payments partner. 22 Inscribe Your Business Stories THE BUSINESS F ME
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  • 28. year during the ini al phase of the ongoing pandemic , I believe stock broking industry players had ac vely provided most the of the trading & investment services to their clients while major team players were doing work from home. The corporates currently charge brokerage fees for their equity trading and other financial services such as asset management, mutual funds, wealth management, top picks, trading and several other services that can appeal the consumers. The financial brokers have now developed their marke ng ability to assist customers in mee ng their goals with a wide suite of products & services strengthening their rela onships over the long term associa on with clients. The increasing use of internet, smartphones, and mobile apps has led to evolvement of lower brokerage fee system and has helped these brokers to gain momentum in the market wrt financial brokerage market growth rate over forecast period. Addi onally, as per media sources around 12 lakh new investors opened demat accounts with the Depository Services in March & April alone. Out of these, approx 6.18 lakh accounts were opened in March'20 & 6 lakh in April'20. This marks a significant fillip when compared to 4.2 million new demat accounts opened in the prior 11 months between April 2019 and February 2020. Addi onally a report by Mint ci ng data from the Securi es and Exchange Board of India reported that the number of new demat accounts opened during FY2020 stood at 4.9 million, a 22.5 percent increase from the 4 million demat accounts opened in FY2019. This, the report noted, was the highest in at least a decade. While NSE data show that the internet trading volumes jumped 53 per cent in April to an average daily volume of ₹12,602 crore, compared to a daily average turnover of ₹ 8,261 crore. Based on the increased compe on the discount brokers services in form of lower brokerage charges, the full service brokers have moved their strategy for boos ng revenues from the non-brokerage segment. Asset management services, por olio management services, insurance broking and mutual funds are the non-brokerage segment are considered to be full me services for brokers with focussed objec ves. Ahead in future,I believe that to survive in that compe ve market as a broker one would need to focus beyond advancing their pla orms with technological & back end up grada ons including EKYC, biometric authen ca on, order management systems, advanced char ng & analy cal solu ons etc. Also as a broker we should further focus on diversifying product por olios to Por olio Management Op mum, Ins tu onal services & third party products distribu on of Insurance, Loans, and Mutual Funds etc, to become a one-stop solu on for all financial needs. Online trading has started gaining momentum since the start of the current decade and is playing a pivotal role in driving the retail brokerage market. 26 Inscribe Your Business Stories THE BUSINESS F ME
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  • 32. and electronic payment processing on a single pla orm. Some of its highlights are: Switching - Refers to the so ware capable of receiving transac on requests from different interfaces and obtaining authoriza on for transac on comple on. High performance, real- me authoriza on switching, issuers, acquirers, and processors can manage the fast-moving payments landscape and deliver the best levels of service to their customers. ATM Management –Provides fraud preven on and other management tools for the machines. Cards&WalletManagement–Supportscredit,debit,and prepaid cards straight out of the box. It also offers support for specialist card types like corporate, travel, and campus cards, as well as virtual cards, e-wallets, and emerging paymentinstruments. Merchant Management - Assists merchants and retailers to manage payment processing and compliance, while also enabling acquirers to easily manage merchant rela onships. From setup to asset management, it delivers a superior level of service to merchant networks. E-commerce suite - Provides a secure, state-of-the-art gateway for internet payment processing. It removes customer dependence on third par es or chooses individual components to enhance an exis ng internet payment pla orm. Fraud Preven on - The solu on uses a sophis cated rules-based engine to rapidly isolate suspicious transac ons in real- me, enabling users to prevent fraud from affec ng relevant customers. Mobile POS – Combines a Smartphone with a card reader that helps create a low-cost Point of Sale (POS) device for seamless customer experience and increased business efficiency. Mobile Banking - Delivers improved self-card management with features such as viewing and transfer of purse balances, transac on history, PIN change, and ATM loca on – as customers demand instant access to their banking services through their mobile devices. PEXforFuture For the forthcoming years, PEX is posi oning itself as the 'go-to' fintech company when it comes to the supply of the latest technology to the financial industry. Whilst staying at the forefront of emerging technologies, PEX is equally conscious of the growing compe on as well as the restrained local market. Talking about the strength and future perspec ves of the company, Sailesh quoted, “Our Future lies in the sustained and efficient development of improved client solu ons with the help of emerging/ latest technology and AI. Effec veness of the supplied solu on, security, and cost stay our strengths and leveraging thereon we will con nue to expand locally and in the Africa region and poten ally MENA in the medium to long term.” 30 Inscribe Your Business Stories THE BUSINESS F ME