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ENHANCER for an EFFECTIVE
MEETING
MBA-II
2
3
Agenda
• Introduction 7:10 – 7:15
• Characteristics of Good/Bad Meeting 7:15 – 7:20
• Preparation 7:20 – 7:30
• During the Meeting 7:30 – 7:35
• Chairperson Skills 7:35 – 7:40
• Decision Making 7:40 – 7:45
• Ending a Meeting 7:45 – 7:50
• Q&A 7:50 – 7:55
4
Characteristics of
Negative Meetings
• Drifting off the subject
• Poor preparation
• Lack of listening
• Verbosity of participants
• Length
• Lack of participation
5
What are people looking for?
• Define a meetings purpose
• Send enough information for people to prepare for
meeting
• Allow all attendees to participate
• Address each item on the agenda
• Assign follow up actions
6
Preparation for a Meeting
• Define the purpose of the meeting and the outcomes
– Is this solely an information meeting or are decisions
needed to be made?
• Solicit input from members on any other topics/issues that need to
be discussed
• Develop an agenda with timeframes taking into consideration any
outside parties coming to speak and the relevant priority of agenda
items
• Distribute the agenda before the meeting
• Send any relevant information or inform participants of any
necessary preparation needed to meet the meeting purpose
#1 Failure of most meetings!
7
Agenda Example
St. MICHAEL CATHOLIC HIGH SCHOOL PARENT COUNCIL
AGENDA – January 16, 2008
Welcome and Open Meeting – Chair 7:00 – 7:05
Opening Prayer – All 7:05 – 7:10
Approve Minutes – All 7:10 – 7:15
Science Dept. – Multi Torso Funding Request 7:15 – 7:30
Principal’s Report 7:30 – 7:45
Treasurer’s Report 7:45 – 7:55
Committee Reports 7:55 – 8:30
– Parent Involvement Committee – Gord
– School Capacity – Gord
– Parish – Joanne
Other Business 8:30 – 8:45
8
During the Meeting
• Greet Members and make them feel welcome.
• Introduce any new members/visitors to the team
• Start on time. End on Time
• Review the agenda and set priorities for the meeting
• Stick to the agenda
9
Chairing the Meeting- Do’s
• For each item on Agenda-introduce the topic and
summarize previous discussion
• Watch for dominant speakers and ask quiet ones for
their input.
• Summarize points and clarify discussions
• Note digressions and remind members to stay on task
• Watch body language of yourself and others
10
Non Verbal Communication
• UCLA study found 93% of communication effectiveness
was due to nonverbal cues
• Another study found:7% words, 38% voice quality, 55%
nonverbal cues
• Learn to listen with your eyes!
– Can tell you when you have talked long enough
– Can tell you when someone else wants to talk
– Can tell you the mood of the listeners
11
Chairperson Skills
• Impartiality
• Assertiveness
• Staying on course
• Summarizing
– Used to end a topic or discussion
– List any decisions made to avoid later
misunderstandings
– Ensure tasks generated are assigned to specific
people/groups
12
What is Consensus
Decision Making ?
• “Consensus decision-making is a decision-making process that
not only seeks the agreement of most participants, but also to
resolve or mitigate the objections of the minority to achieve the most
agreeable decision. Consensus is usually defined as meaning both
general agreement, and the process of getting to such agreement.”
Wikipedia
• It doesn’t need to be everyone’s first choice
• Consensus decision making is the most widely used method but
Councils will also use voting to break an impasse.
13
Modified Consensus Model
Discussion
Proposal
Test for
Consensus
No Yes
Modification
To Proposal
Stand Aside
Concerns
Raised
Consensus
Achieved
Block Action PointsOr Vote
14
Ending a Meeting
• End on time or before
• Thank all members for attending
• Summarize decisions made to avoid misunderstandings
later
• Review actions items handed out to council members
• Ensure members know when next meeting is
• Follow up with minutes shortly after the meeting
References and Bibliography
1. www.slideshare.net
2. www.hwdsd.on.ca

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Enhancers for an effective meeting

  • 1. ENHANCER for an EFFECTIVE MEETING MBA-II
  • 2. 2
  • 3. 3 Agenda • Introduction 7:10 – 7:15 • Characteristics of Good/Bad Meeting 7:15 – 7:20 • Preparation 7:20 – 7:30 • During the Meeting 7:30 – 7:35 • Chairperson Skills 7:35 – 7:40 • Decision Making 7:40 – 7:45 • Ending a Meeting 7:45 – 7:50 • Q&A 7:50 – 7:55
  • 4. 4 Characteristics of Negative Meetings • Drifting off the subject • Poor preparation • Lack of listening • Verbosity of participants • Length • Lack of participation
  • 5. 5 What are people looking for? • Define a meetings purpose • Send enough information for people to prepare for meeting • Allow all attendees to participate • Address each item on the agenda • Assign follow up actions
  • 6. 6 Preparation for a Meeting • Define the purpose of the meeting and the outcomes – Is this solely an information meeting or are decisions needed to be made? • Solicit input from members on any other topics/issues that need to be discussed • Develop an agenda with timeframes taking into consideration any outside parties coming to speak and the relevant priority of agenda items • Distribute the agenda before the meeting • Send any relevant information or inform participants of any necessary preparation needed to meet the meeting purpose #1 Failure of most meetings!
  • 7. 7 Agenda Example St. MICHAEL CATHOLIC HIGH SCHOOL PARENT COUNCIL AGENDA – January 16, 2008 Welcome and Open Meeting – Chair 7:00 – 7:05 Opening Prayer – All 7:05 – 7:10 Approve Minutes – All 7:10 – 7:15 Science Dept. – Multi Torso Funding Request 7:15 – 7:30 Principal’s Report 7:30 – 7:45 Treasurer’s Report 7:45 – 7:55 Committee Reports 7:55 – 8:30 – Parent Involvement Committee – Gord – School Capacity – Gord – Parish – Joanne Other Business 8:30 – 8:45
  • 8. 8 During the Meeting • Greet Members and make them feel welcome. • Introduce any new members/visitors to the team • Start on time. End on Time • Review the agenda and set priorities for the meeting • Stick to the agenda
  • 9. 9 Chairing the Meeting- Do’s • For each item on Agenda-introduce the topic and summarize previous discussion • Watch for dominant speakers and ask quiet ones for their input. • Summarize points and clarify discussions • Note digressions and remind members to stay on task • Watch body language of yourself and others
  • 10. 10 Non Verbal Communication • UCLA study found 93% of communication effectiveness was due to nonverbal cues • Another study found:7% words, 38% voice quality, 55% nonverbal cues • Learn to listen with your eyes! – Can tell you when you have talked long enough – Can tell you when someone else wants to talk – Can tell you the mood of the listeners
  • 11. 11 Chairperson Skills • Impartiality • Assertiveness • Staying on course • Summarizing – Used to end a topic or discussion – List any decisions made to avoid later misunderstandings – Ensure tasks generated are assigned to specific people/groups
  • 12. 12 What is Consensus Decision Making ? • “Consensus decision-making is a decision-making process that not only seeks the agreement of most participants, but also to resolve or mitigate the objections of the minority to achieve the most agreeable decision. Consensus is usually defined as meaning both general agreement, and the process of getting to such agreement.” Wikipedia • It doesn’t need to be everyone’s first choice • Consensus decision making is the most widely used method but Councils will also use voting to break an impasse.
  • 13. 13 Modified Consensus Model Discussion Proposal Test for Consensus No Yes Modification To Proposal Stand Aside Concerns Raised Consensus Achieved Block Action PointsOr Vote
  • 14. 14 Ending a Meeting • End on time or before • Thank all members for attending • Summarize decisions made to avoid misunderstandings later • Review actions items handed out to council members • Ensure members know when next meeting is • Follow up with minutes shortly after the meeting
  • 15. References and Bibliography 1. www.slideshare.net 2. www.hwdsd.on.ca