The document is a report on trends in the Indian banking sector. It discusses the growth of the sector in terms of assets and income. Notable trends include a rise in digital and mobile banking, and increased focus on cross-selling multiple products to customers. Hiring trends show a shift towards roles in technology and compliance as automation increases, with banks recruiting for skills in areas like analytics, customer experience and problem solving. Major banks are significantly increasing their technology hiring and training programs to adapt to the growing digitalization of banking.

1. Industry Study Report
Banking Industry Report
An IIMB NSRCEL & Goldman Sachs Supported Firm

2. Executive Summary
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3. Advantage India
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4. Evolution of the Indian Banking Sector
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5. The Structure of Indian Banking Sector
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6. Indian Banking Sector Has Grown at a Healthy Pace
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7. Indian Banking Sector Has Grown at a Healthy Pace ( contd.)
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8. Assets Base Continues to Expand
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9. Robust Growth of Interest Income
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10. Growth in ‘Other Income’ Also on a Positive Trend
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11. Return On Assets And Loan-to-deposit Ratio Showing An Uptrend
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12. Notable Trends in the Banking Industry Sector
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13. Notable Trends in the Banking Industry Sector (contd.)
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14. Notable Trends in the Banking Industry Sector (contd.)
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15. Notable Trends in the Banking Industry Sector (contd.)
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16. Mobile Banking to Provide a Cost Effective Solution
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17. Mobile Banking to Provide a Cost Effective Solution
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18. Strategies Adopted
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19. Growth Drivers of Indian Banking Sector
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20. Strong Economic Growth to Propel Banking Sector Expansion
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21. Rising Rural Income Pushing Up Demand for Banking
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22. Housing And Personal Finance Have Been Key Drivers
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23. Housing And Personal Finance Have Been Key Drivers (contd.)
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24. Schemes By Government
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25. Increasing M&A and Investment Activities
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26. Hiring Trends
There is a huge focus on cross-selling a number of products to a single
customer without employing a huge sales workforce. Digital marketing
tools are also killing many jobs. In fact, there are digital players like
Bankbazaar that offer a wide variety of choices to consumers in one place.
Many experts suggest even advisory jobs will be automated as robo-
advisory tools are getting traction in the market. Automation of processes
within the financial services and banking industry is leading to a decrease
in the number of operational roles.
In 2019, salaries will show little growth due to cost cuts, with the
exception of compliance roles which will be in high demand.
Training employees to work with and, more importantly, supervise
advanced technology platforms could become critical in a world marked
by an accelerated speed of computing, trades electronification, and
growing sophistication of cyberattacks
Source -www.livemint.com

27. Hiring Trends
As they go increasingly digital, banks are trying to attract the best
tech talent with fat pay packets.
Hikes of 25%, together with ESOPs thrown in, are usual for a top-
class techie with a flair for analytics, said Anshul Lodha, regional
director (BFSI), Michael Page India.
Automation goes beyond the elimination of routine tasks and cost
cuts. Perhaps more importantly, it is about creating value for
customers and meaningful work for employees by focusing on
problem solving and creativity.
Context-agnostic capabilities, such as skills to design superior
customer experience or managing change, could become more
important than industry knowledge in banking of the future.
As machines do manual tasks, problem solving skills requiring
intuition, creativity, judgment, persuasion, and empathy can
become competitive advantages.
Source -www.financialexpress.com

28. Hiring Trends
HDFC Bank is looking to hire 5,000 professionals in next 2-3 years. HDFC Bank along with Manipal
Global Academy of BFSI has launched a future bankers programme for training and grooming
candidates and a job opportunity at the private sector lender on completion of the course.
The bank has done this tie-up keeping in view the skill requirements in the digital era.
Citigroup Inc is planning to increase senior banking hires across key sectors and markets as it aims to
become a top-three investment bank.
The lender is seeking to add to its healthcare and technology teams, and is also looking to increase
local deal-making clout in some emerging markets
Axis Bank is among the lenders seeing significant hiring in technology-allied roles. Rajkamal Vempati,
HR head of the bank, said generally tech hiring contributes 2-4% of the lender’s annual recruitment
number.
“The hiring mix is significantly shifting towards tech this year owing to the increased focus on
technology which is directly linked to our growth in digitised offerings,” he said.
Vempati added that with the increasing focus on artificial intelligence (AI), blockchain and internet of
things (IoT), the bank is setting up skill-specific teams as part of creating agile solutions for customers.
Source - www.livemint.com

29. Latest Happenings
https://economictimes.indiatimes.com/industry/banking/finance/banking/view-after-50-years-of-
nationalisation-banking-sector-calls-for-crucial-changes-beyond-modifying-
ownership/articleshow/70310277.cms
https://www.businesstoday.in/sectors/banks/first-time-in-a-month-forex-reserves-fall-by-111-
billion/story/366044.html
https://www.businesstoday.in/sectors/jobs/deutsche-bank-lay-off-affects-18000-employees-in-
bengaluru-new-york-sydney/story/363148.html
https://www.business-standard.com/article/news-cm/discernible-improvements-in-banking-sector-but-
several-challenges-still-remain-to-be-addressed-rbi-governor-119072200110_1.html
https://www.thehindubusinessline.com/money-and-banking/workmen-of-public-sector-banks-may-re-
start-wage-talks/article28628321.ece
https://www.thehindubusinessline.com/money-and-banking/bank-employees-are-proud-but-feel-basic-
issues-yet-to-be-addressed/article28561899.ece